IR Performance use CAUTION
04-28-23, 04:58 PM
#276
they probably didn’t know where to go since some Mazda dealerships will want to charge MSRP ~$7000 that someone else posted up recently and IRP was charging less. The no refund thing maybe came up during covid as well and nobody would ever imagine it’d be 2.5+ years. Which honestly there’s no reason for that other than malfeasance on IRPs part. The backorder line at Mazda doesn’t go back that far. People who ordered 6 months ago have received engines.
As I posted before, if it’s a CC charge then Mazda will be sending it as a pending charge to the CC account every so often during the backorder time period, but if at any given point the account lacks the funds for the pending charge then the order get’s kicked out and you’re back to the end of the backorder line.
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Last edited by TeamRX8; 04-28-23 at 05:03 PM.
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ltbigtoe (04-29-23)
04-28-23, 05:25 PM
#277
Junior Member
they probably didn’t know where to go since some Mazda dealerships will want to charge MSRP ~$7000 that someone else posted up recently and IRP was charging less. The no refund thing maybe came up during covid as well and nobody would ever imagine it’d be 2.5+ years. Which honestly there’s no reason for that other than malfeasance on IRPs part. The backorder line at Mazda doesn’t go back that far. People who ordered 6 months ago have received engines.
As I posted before, if it’s a CC charge then Mazda will be sending it as a pending charge to the CC account every so often during the backorder time period, but if at any given point the account lacks the funds for the pending charge then the order get’s kicked out and you’re back to the end of the backorder line.
.
As I posted before, if it’s a CC charge then Mazda will be sending it as a pending charge to the CC account every so often during the backorder time period, but if at any given point the account lacks the funds for the pending charge then the order get’s kicked out and you’re back to the end of the backorder line.
.
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ltbigtoe (05-05-23)
05-05-23, 10:05 PM
#279
I actually own Rotaries
iTrader: (40)
They were at DGRR so surely they have time to ship out the 4 engines on that pallet right?
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ltbigtoe (05-06-23)
05-06-23, 07:13 AM
#281
Rotary Enthusiast
Thread Starter
05-06-23, 05:08 PM
#282
An update on my car.
Was told end of march, was told I was next, and I got nothing. Voicemail messages emails facebook message all I got was too busy short staffed can’t get everyone updated. But where’s my car? No idea. Beyond frustrated.
Dropped my car off end of May last year IIRC They had all my parts since december? Initial delay is my fault this month will marked the one year of engine rebuild on the RX8 and some other MISC stuff like radiator and oil cooler. Not allowed to see the car since it’s at a private location. Why take the job if you can’t finish it.
Worst thing is it’s my daily.
Was told end of march, was told I was next, and I got nothing. Voicemail messages emails facebook message all I got was too busy short staffed can’t get everyone updated. But where’s my car? No idea. Beyond frustrated.
Dropped my car off end of May last year IIRC They had all my parts since december? Initial delay is my fault this month will marked the one year of engine rebuild on the RX8 and some other MISC stuff like radiator and oil cooler. Not allowed to see the car since it’s at a private location. Why take the job if you can’t finish it.
Worst thing is it’s my daily.
05-06-23, 05:13 PM
#283
Rotary Enthusiast
Thread Starter
An update on my car.
Was told end of march, was told I was next, and I got nothing. Voicemail messages emails facebook message all I got was too busy short staffed can’t get everyone updated. But where’s my car? No idea. Beyond frustrated.
Dropped my car off end of May last year IIRC They had all my parts since december? Initial delay is my fault this month will marked the one year of engine rebuild on the RX8 and some other MISC stuff like radiator and oil cooler. Not allowed to see the car since it’s at a private location. Why take the job if you can’t finish it.
Worst thing is it’s my daily.
Was told end of march, was told I was next, and I got nothing. Voicemail messages emails facebook message all I got was too busy short staffed can’t get everyone updated. But where’s my car? No idea. Beyond frustrated.
Dropped my car off end of May last year IIRC They had all my parts since december? Initial delay is my fault this month will marked the one year of engine rebuild on the RX8 and some other MISC stuff like radiator and oil cooler. Not allowed to see the car since it’s at a private location. Why take the job if you can’t finish it.
Worst thing is it’s my daily.
05-06-23, 07:24 PM
#285
I actually own Rotaries
iTrader: (40)
This is getting out of hand. This needs to get resolved PRONTO! I would take there **** to court or just show up at there shop and demand my money or my ****!
05-12-23, 02:57 PM
#286
Full Member
I was sent an email April 4th saying they will refund me for the Xcessive LIM I ordered Jan 4th. I didn't even ask for the refund, they just offered it since it's not looking like the backorder will be filled any time soon. They told me 7-10 days for refund to process, well it's now over a month away and still no refund, they do however continue to respond to my emails saying they are looking into what happened here.
05-14-23, 01:16 PM
#287
Pac Performance in Australia claims to have them in stock on their website, going to cost you to buy and ship one to North America if true though ($850 USD + shipping) …
https://www.pacperformance.com.au/xc...nifold-13b-rew
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https://www.pacperformance.com.au/xc...nifold-13b-rew
.
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Testrun (05-18-23)
05-20-23, 09:13 PM
#295
Junior Member
If my info is correct, there are no engines yet. I ordered from Ray Crowe (trustworthy in my oppinion) 10-31-22 with an ETA of 1-10-23. I check in January and Ray told me they were delayed until March which I believe was then pushed to April. I checked again recently and he said Mazda is now saying August, although he feels like it may be sooner. Ray did not make me pay up front or give a deposit although I offered to do so. This leads me to believe Mazda hasn’t shipped engines yet, or I am way down the line and will be a later shipment, but I lean to the former from the info I have gotten from Ray.
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Testrun (05-21-23)
05-31-23, 10:59 AM
#297
Full Member
I have no idea if it was this thread or the email I sent yesterday after seeing this thread, but IRP finally did respond via e mail. I was told the filler neck is back ordered...Not exactly the going the distance for your customers response but it was something. I followed up by asking if they have any idea on timeline, which I have not heard back yet. My job would be so much easier if I could just tell clients that their XYZ is back ordered...Till when? I don't know, I don't care.
05-31-23, 11:59 AM
#298
Full Member
I was sent an email April 4th saying they will refund me for the Xcessive LIM I ordered Jan 4th. I didn't even ask for the refund, they just offered it since it's not looking like the backorder will be filled any time soon. They told me 7-10 days for refund to process, well it's now over a month away and still no refund, they do however continue to respond to my emails saying they are looking into what happened here.
Last edited by RotaryMachineRx; 05-31-23 at 12:10 PM.
06-06-23, 09:26 AM
#299
Ltbigtoe
I have messaged them twice since 5-31-23 asking them to explain to me why I did not get a call for one of the engines that they received since they told me I was 4th in line. no answer. and yes they have read the message. (I message to keep a record of communication) Just ignoring me at this point. So is it safe to ASSuME that they have not called anyone here for their engine? I wonder if they are just installing them in cars at their shop to clear up the backlog and saying "F you" to all of us.