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Looking for advice how to handle an issue with a shop

Old 01-17-19, 06:30 PM
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Looking for advice how to handle an issue with a shop

Hello all my socal and nationwide friends. Iím looking to see if anyone has any useful advice for me in terms of handling an issue with a shop. So hereís some background...April 2017 i paid in FULL in CASH my engine rebuild, assembly balance, housing resurface, etc. basically a full on motor build. Itís now 2019 and i STILL do not have my motor built. Iíve seen plenty of other cars engines being done before mine who were paid for way after mine was. I recently talked to the shop about my motor and tried to be as professional as can be without letting my emotions into it stating i need a date when my block will be ready for me . The shop replied ďmid January i will have it ready for you, we just kind of put your build to the side because we saw no effort on your sideĒ but my question is WHAT EFFORT? i paid in FULL so what EFFORT was needing on MY SIDE if all i paid for was a full motor build. Any additionals like fuel system, single turbo, etc is my concern and my business if i was going to purchase for my build. Anyone have any advice how i should handle this without really escalating a situation? The shop is unprofessional, and tries to behave like we are friends, teases/trys joking around with me about my posts/parts but we are not friends and that is extremely unprofessional. Anyone have any useful advice as to how to handle this situation? Thank you for your time.
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Old 01-17-19, 09:27 PM
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What paperwork / contract did you have when you paid them the money?
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Old 01-17-19, 09:53 PM
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Originally Posted by WobblyBobbly View Post
What paperwork / contract did you have when you paid them the money?
no contract but a printed build list with what i paid to get taken care of on it
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Old 01-17-19, 10:52 PM
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What shop is it?

realistically, you're screwed. If any amount of work was done at all then they're going to find a way to keep a large majority of the money if not all of it. If you start kicking and screaming then you risk them not doing the work correctly. If you continue to wait then you will continue to wait. If you try to go against them legally then you will lose and you run the risk of having all the above consequences happening in tandem. When working with these shops, unless they have a reputation of being timely, always negotiate payment terms. Paying all up front bends you over the table for them to do what they want. They've been paid already.

I wish you luck either way. Hopefully something good comes of it. If anything, just show up one day and collect your parts. No warning. Just show up and get your stuff and leave. There are plenty of other shops that will do right by you. Either take the loss on the money and move on or get your stuff and chase them down afterwards. Just keep your optimism in check when it comes to a refund.
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Old 01-17-19, 11:24 PM
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Originally Posted by cr-rex View Post
What shop is it?

realistically, you're screwed. If any amount of work was done at all then they're going to find a way to keep a large majority of the money if not all of it. If you start kicking and screaming then you risk them not doing the work correctly. If you continue to wait then you will continue to wait. If you try to go against them legally then you will lose and you run the risk of having all the above consequences happening in tandem. When working with these shops, unless they have a reputation of being timely, always negotiate payment terms. Paying all up front bends you over the table for them to do what they want. They've been paid already.

I wish you luck either way. Hopefully something good comes of it. If anything, just show up one day and collect your parts. No warning. Just show up and get your stuff and leave. There are plenty of other shops that will do right by you. Either take the loss on the money and move on or get your stuff and chase them down afterwards. Just keep your optimism in check when it comes to a refund.
thats the thing, this shop has plenty of reputation. Iím sure just about the whole community has heard of this shop and the guy who runs it. Heís done motors for several high profile rotary guys/drifters you can find on instagram. Iím not sure iím ready to release the name of the shop just yet but iíll be more then happy to if things arenít resolved, i will post about it everywhere i can. Taking legal action i think the only thing that would help me is my two friends who witnessed the transaction being done that day. For christ sakes i just want my freaking engine block done to drive my car thats been sleeping for years now.
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Old 01-18-19, 07:00 AM
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Originally Posted by Erosangel View Post


thats the thing, this shop has plenty of reputation. Iím sure just about the whole community has heard of this shop and the guy who runs it. Heís done motors for several high profile rotary guys/drifters you can find on instagram. Iím not sure iím ready to release the name of the shop just yet but iíll be more then happy to if things arenít resolved, i will post about it everywhere i can. Taking legal action i think the only thing that would help me is my two friends who witnessed the transaction being done that day. For christ sakes i just want my freaking engine block done to drive my car thats been sleeping for years now.
West Coast Angel Motorsports?

This sounds an awful lot like something John Vargas pulled with another guy a few years ago.
Get your paperwork together, take a picture of it, and send it to him in an IM that has a read receipt, iMessage, FB Messenger, etc. and say "In April 2017 I paid you in full to build an engine for me, it is now mid-January 2019, when will it be complete and ready for me to pick up?" See what he says.
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Old 01-18-19, 07:48 AM
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Originally Posted by cr-rex View Post
Just show up and get your stuff and leave. There are plenty of other shops that will do right by you. Either take the loss on the money and move on or get your stuff and chase them down afterwards. Just keep your optimism in check when it comes to a refund.
I'm afraid cr-rex is right...without a contract for the work signed by both parties you don't have much of a legal leg to stand on.

There's also a good chance at this point that your engine is long since parted out and gone. You might have a shot in small claims court for the value of the parts, but that won't be anywhere near what you paid. (You probably won't be able to get a recovery on the labor not performed, but since the parts are a tangible asset you might have a shot there. Not much of one, but maybe.)

There's a portion on this form for listing "The Bad Vendors." Read the rules first, then maybe leave a warning for others.

Sorry - this sucks!
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Old 01-18-19, 10:39 PM
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Originally Posted by Molotovman View Post
West Coast Angel Motorsports?

This sounds an awful lot like something John Vargas pulled with another guy a few years ago.
Get your paperwork together, take a picture of it, and send it to him in an IM that has a read receipt, iMessage, FB Messenger, etc. and say "In April 2017 I paid you in full to build an engine for me, it is now mid-January 2019, when will it be complete and ready for me to pick up?" See what he says.
lol you sir are correct. Crazy how I didnít have to state a name but yet someone was able to guess correctly.
Currently waiting for a response bc i asked again and the shop is closed til Feb due to permits for the new location so i said ok, i start school February 8th and need the engine to put in my car to take me there, can it done by or before that date.
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Old 01-18-19, 10:47 PM
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Damn homie.... even if you got the motor back tomorrow you would cut it pretty close to be ready for school. I would advise make decisions as if this was a total loss and recoup later. You have a little time now to set yourself up before class, use it wisely. Get a car situation sorted. Either borrow or get a whole new car. Don't let this COMPLETELY screw you up.
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Old 01-18-19, 11:02 PM
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So im guessing you guys dont have a small claims tribunal or some other legal avenue for recourse.
lesson learned, never pay in full up front.
i guess all you can do is kick up a massive stink with this lowlife piece of human waste, and threaten to name and shame. If he doesnt come to the party make good on your word and nsme and shame thd **** out of him on here and all over the internet.
**** him.
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Old 01-18-19, 11:50 PM
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The small claims process is different from state to state but regardless it's a joke. Unless you have absolute overwhelming evidence to support your claim then it won't end well at all. It's a he say she say situation in small claims court and when it comes to consumer vs "shop" it's not a good standing for the consumer without piles of paperwork or proof. Sometime people get lucky though. Best case scenario is if the other party doesn't show up. Then it's pretty much a win at that point.
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Old 01-19-19, 02:14 AM
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I hate hearing about these situations coming up with shops that support our little niche market. I was looking at having some work done last year and was following this shop on Instagram. But after a couple of posts of them doing burnouts and dohnuts Iím front of their shop, sometimes in customer cars, I figured Iíd take my business elsewhere.

Cant say Iím surprised to hear they need a new location. Landlords and neighbor tenants probably donít like their parking lot looking like an Oakland sideshow.
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Old 01-19-19, 08:39 AM
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I’m sorry for what your going through. Playing with customers time and money as a business is degrading in character, relationships, and reputation. I wouldn’t have the patience to deal with what you’ve been through especially when it comes to my thousands of dollars cash to pay for a repair and upgrade. This car isn’t a Camry or Altima but gets treated like it’s nothing to some business shop owners.

I had first met my builder and his efforts to expand his business at DGRR and I was impressed with his knowledge, skill, and involvement in the community. He didn’t need videos to show off the young millennial driven YouTube crowd to convince me. It sealed my decision to bring my car in which I’ve spent 10s of thousands on to be correctly performed on once and only once. I’ve been burned a few times with some rotary shops down in Florida but not as wrongful as you’ve been treated.
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Old 01-19-19, 09:59 PM
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Thanks for all your input guys. Got no response on my last text so i followed up with an ďawaiting your response still, thank youĒ and nothing yet. Thankfully iím not too far and when the shop ďreopensĒ ill be going there in person.
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Old 01-20-19, 12:19 AM
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Update, got a response. ďI can have the engine done first week of FebĒ . Hopefully heís a man of his word and my hopes and dreams of once driving this car again doesnít fail.
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Old 01-20-19, 01:22 AM
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I feel your pain

I made the same mistake with a shop in Orlado and my motor was garbage from day one. I heard the complaints from others who had there engines worked on but I figured they were just talking crap. I thought the guy was a friend but I was so wrong. I almost got out of the rotary scene all together. Then I went to Kilo Racing and my engine problems have been resolved. 3years of abuse 16psi on 93 pump gas and no problems. A lot of rotary crooks in Fl for sure. Good luck brother I hope things work out.
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Old 01-20-19, 03:17 PM
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Originally Posted by Erosangel View Post
Update, got a response. ďI can have the engine done first week of FebĒ . Hopefully heís a man of his word and my hopes and dreams of once driving this car again doesnít fail.
Good! Now start saving all those messages so that if SHTF you have little bit of something to go on. Here's hoping this is the turning point though!
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Old 01-22-19, 11:01 PM
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Should probably look into the BAR bureau of automative repair and the better business bureau. Shops literally have posters regarding both posted on the walls with phone numbers to reach each bureau for a reason
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Old 01-22-19, 11:34 PM
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Originally Posted by Molotovman View Post
West Coast Angel Motorsports?

This sounds an awful lot like something John Vargas pulled with another guy a few years ago.
Get your paperwork together, take a picture of it, and send it to him in an IM that has a read receipt, iMessage, FB Messenger, etc. and say "In April 2017 I paid you in full to build an engine for me, it is now mid-January 2019, when will it be complete and ready for me to pick up?" See what he says.
Originally Posted by Erosangel View Post


lol you sir are correct. Crazy how I didn’t have to state a name but yet someone was able to guess correctly.
Currently waiting for a response bc i asked again and the shop is closed til Feb due to permits for the new location so i said ok, i start school February 8th and need the engine to put in my car to take me there, can it done by or before that date.
Damn, I was reading through this getting ready to bet 100:1 it was the Angel Motorsports chodes, but Molotovman beat me to it.

The east coast Mike Vargas critter totally screwed a friend of mine in a similar situation. Across a 3 year ordeal that guy halfass built a motor over 6 months, blew a seal on his own dyno because he forgot to install the fuel pump that was in the passenger seat, sent the owner home with the busted motor, did a total crap job tuning the car (I still have the tune file, appears to be written by a 6 year old with a crayon), refused to respect his warranty because someone else (me) looked at the tune, called it crap, and informed the owner that his issues were not just tune related but that he should also check compression as the logs suggested there was an issue. After Elliot of Turblown assessed the same car and tune file I had remotely he came to the same conclusion that the tune was worthless and the engine was busted. At this point, Varg-a-larg decided to respect his warranty and my friend dropped the car off for re-rebuild. Then something like a year passed before dilweed touched his car, because he was busy with "new business" aka building that stupid triple turbo 3 rotor for the ex-heroin dealer that never paid him.......

So end result being he he ran a 25+ year rotorhead out of the rotary game for good with his antics.

And the only interaction I've ever had with the west coast brother was when a friend of mine bought a patch harness from him, then his car blew up on the first drive under load, without boost.

I'm just not a fan. I think no matter how loud you scream you're just going to get boned unfortunately. You should probably cut straight to the chase and get a lawyer with some teeth...

Skeese

Last edited by Skeese; 01-22-19 at 11:36 PM.
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Old 01-23-19, 05:02 PM
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Damn. Didnít mean to let this turn into a burn thread on these guys but good to know everyoneís input and I appreciate it very much. Sucks when you want to give the underdogs the benefit of the doubt but just bites your *** back. Seems DNA garage and garagelife will be taking care of me from here on out after this bs is settled
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Old 01-24-19, 01:35 PM
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Just talked to John about this situation . He messaged me that your motor was put in the back because you paid for the rebuild out of a 9939.60 invoice all the parts are there and are only waiting for the founds to get the rest of the build going. Only thing paid is the motor plus some machine work. Your outstanding balance is still 6229.90.In his mind he's waiting on you to put it together it takes about 2 days to assemble for it to sit for 2 years collecting dust while you get the rest of the parts. Motor will be together this week he messaged you to come pick it up. As far as him not contacting you he has been in contact with you. the shop has been relocated to a bigger location and has been busy moving motors parts and cars this whole month too. As far as all the cars you see going in and out are paid for cars with no open invoices.
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Old 01-24-19, 01:43 PM
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Skeece know the facts before talking. The car you are talking about sat in pf supercars for 7 years. We built the engine making 476hp at 16 psi after that we asked the owner to replace the fuel pump which he never did. After we checked compression months later we found out the owner was messing with the tune as he was using adaptive tuning on the adaptronic which sucks *** and if used improperly can mess up a map. So after we checked compression we opened the motor up replaced the seals because the housings were scratched and installed the fuel pump he was supposed to have done since he picked up the car. We opened his motor in good faith and he paid nothing. And the new owner of the car loves it and enjoys it every day because he's not fuking with the tune after it was done.
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Old 01-24-19, 02:40 PM
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The parts list was only a list of what i desired to also do to do and was also to get pricing points on single turbo and other supporting mods. I went ahead and got those things on my own. Regardless like i said i paid for the motor rebuild, the porting, studs + machining, housing resurface, and assembly balancing. So i do expect that to all be done to it. Like i said i donít want any issues with anyone i just want what i paid for done and the rest i will worry about. It should have been clear that i would have needed to pay the rest of the remaining balance for the parts i wished to have for my set up listed paid for as well just to get the shortblock done. Thank you for your time
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Old 01-28-19, 12:58 AM
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In California even if you do win in small claims court. Its up to you to collect what is owed to you. The court wont force the shop to pay u back. Happened to a friend of mine. Court ruled in her favor. Never got a dime back. She gave up on the whole court bull ****. Settled it another way.
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Old 01-28-19, 01:09 AM
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So has anything happened? Hoping something has happened for the better, for both parties
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