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Mazdatrix=Bad customer service

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Old May 21, 2009 | 06:47 PM
  #76  
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Old May 21, 2009 | 06:56 PM
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Old May 21, 2009 | 06:57 PM
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aw **** it's a smiley war......face palm vs head scratcher!
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Old May 21, 2009 | 07:05 PM
  #79  
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meh..

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Old May 21, 2009 | 07:06 PM
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Originally Posted by wan
Henry (pink FC guy) was the man at Mazdatrix when he worked there. I stopped going there when he left the company and only go there if Ray Crowe cant get me what I need in an emergency.
this one from ssx? I LOVE the tape...
Attached Thumbnails Mazdatrix=Bad customer service-092207_1224a.jpg  
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Old May 21, 2009 | 07:12 PM
  #81  
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^^ OLDSCHOOL! !hahaha
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Old May 21, 2009 | 07:19 PM
  #82  
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over priced too! i order a main relay for my 12a. wtf so expensive!

thanks for the heads up. not doing business with them anymore.
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Old May 21, 2009 | 07:23 PM
  #83  
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^ yea, seriously its too expensive, and im just feed up with the customer service there.

im done shopping with them as well
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Old May 21, 2009 | 07:24 PM
  #84  
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it could be worse......ugh check this out...https://www.rx7club.com/showthread.p...46#post9229146
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Old May 21, 2009 | 07:24 PM
  #85  
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Talking Wow!!!

Originally Posted by ReZ311
Haha. What the hell you arguing with Mazdatrix anyways? Not like you're going to teach them anything new on rotaries.
And if you don't know who Dave is at Mazdatrix, then I really wouldn't be saying anything bad about him.

Every company gets a bad day of customer service.
your funny AND your comment is oh so cute but just as un-educated as the people are at mazdatrix about not being open minded and willing to listen about certain things, or ideas...

Just because these guys run a shop and have been in business for the last x amount of years doesn't mean they know every trick in the book...Ausi, Japan, Canada, "PUERTO RICO" surpass them by far and have done some setups, ports jobs, and engine builds/combo put togethers that would blow anyone's mind...Don't know dave and dont really care and i don't know you but he/you are by far no rotary gods, and should take the time to listen others...you might be surprised you dave and mazda trix might learn something...hahahahahaha, just like jamie did to them that one day...

Originally Posted by cobwebs
well my first only and last experience with this company was for a "rotor key" cost $20 plus an unknown shipping amount....i get my final bill from them a day later for $29.50 and when i called them up about it they gave me a long sob story about how the shipping and box and labor for putting it in the box equaled 9.50 for a key.....sooo basically...im done with that company and ill never purchase from them again....
thats about right bro...Small **** like that would have ran and easy 8 bucks or so through the usps.com in a flat rate box so by all means you didn't get ripped off...Should have told them to send it in envelope with a first class stamp and then risk getting the item damaged...lol...
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Old May 21, 2009 | 11:24 PM
  #86  
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yea, **** happens...

oh well, hahaha

live goes on specially since my motor should be done soonn!!!!! WOOO HOO!!
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Old May 22, 2009 | 12:07 AM
  #87  
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fixed..your welcome.

:AA:

Originally Posted by zerox7
yeah, **** happens...

oh well, hahaha

life goes on especially since my motor will be done soon!!!!! WOOO HOO!! i'm a tight pant's freak...
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Old May 22, 2009 | 12:11 AM
  #88  
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yea i cant belive i ddnt mention the tight pants...


FML


hahaha FTW
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Old May 22, 2009 | 12:13 AM
  #89  
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you haz tight pantz...what up jaime? are you excited about your motor?

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Old May 22, 2009 | 12:16 AM
  #90  
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HAHA **** yea i am, im close to getting the FD up and running,

finally gonna be boosting once again.... after that one failure...

i learned soo much more since then, im stoked

**** MAZDATRIX
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Old May 22, 2009 | 12:19 AM
  #91  
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lol..sweet deal. enjoy tight pantz boi.

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Old May 22, 2009 | 12:23 AM
  #92  
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HAH i always do
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Old May 22, 2009 | 02:28 AM
  #93  
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Originally Posted by teddyrx2


thats about right bro...Small **** like that would have ran and easy 8 bucks or so through the usps.com in a flat rate box so by all means you didn't get ripped off...Should have told them to send it in envelope with a first class stamp and then risk getting the item damaged...lol...
i wasnt given an option on shipping, they flat out billed me the shipping without my consent at all.....so stop sticking up for them, a 1x2 inch box doesnt need a flaterate box....its a damn box in itself...flatrate env. is under $5
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Old May 22, 2009 | 03:36 AM
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Originally Posted by teddyrx2
your funny AND your comment is oh so cute but just as un-educated as the people are at mazdatrix about not being open minded and willing to listen about certain things, or ideas...

Just because these guys run a shop and have been in business for the last x amount of years doesn't mean they know every trick in the book...Ausi, Japan, Canada, "PUERTO RICO" surpass them by far and have done some setups, ports jobs, and engine builds/combo put togethers that would blow anyone's mind...Don't know dave and dont really care and i don't know you but he/you are by far no rotary gods, and should take the time to listen others...you might be surprised you dave and mazda trix might learn something...hahahahahaha, just like jamie did to them that one day...
For someone to directly insult people and their business without even knowing them is "uneducated". Especially if its coming from someone with no college degree.

I'm glad Mazdatrix is around. They are a one of a kind shop, participating in every part for the rotary community. I just can't see how you can get off insulting them and the owners who have a racing history and set records with our loved rotary engine. This is how broken our rotary community stands...

Kyle represents the RX8 in drifting events.
Dave has a long racing history that you obviously ignore. Why don't you read up on it. http://mazdatrix.com/roadmain.htm

But you never hear stories on how Mazdatrix screws people, because it does not happen. It's a high quality shop, but out of your price range.

I'm sure you think Racing Beat has a bunch of idiots working there too...
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Old May 22, 2009 | 03:43 AM
  #95  
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Originally Posted by cobwebs
i wasnt given an option on shipping, they flat out billed me the shipping without my consent at all.....so stop sticking up for them, a 1x2 inch box doesnt need a flaterate box....its a damn box in itself...flatrate env. is under $5
It actually says on their site that they do not have a set rate and will add the shipping cost to your original purchase price. If you didn't order online then you can ignore this.


And the issue really boils down too they got upset that zero didn't agree with him and ignored him.
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Old May 22, 2009 | 03:45 AM
  #96  
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^ well they basically were bashing my swap, and ****, which is non of there business, but thats were i showed them up, because i backed up my words and project.
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Old May 22, 2009 | 04:31 AM
  #97  
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yEP i agree they are a bunch of mazdadiXXX, just try to stay away from them unless u have no choice, as for JRX a bunch of cool *** people, Juni & Sin dont BS people around, Thanks JRX for my 20B FC
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Old May 22, 2009 | 04:51 AM
  #98  
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Originally Posted by ReZ311
For someone to directly insult people and their business without even knowing them is "uneducated". Especially if its coming from someone with no college degree.

I'm glad Mazdatrix is around. They are a one of a kind shop, participating in every part for the rotary community. I just can't see how you can get off insulting them and the owners who have a racing history and set records with our loved rotary engine. This is how broken our rotary community stands...

Kyle represents the RX8 in drifting events.
Dave has a long racing history that you obviously ignore. Why don't you read up on it. http://mazdatrix.com/roadmain.htm

But you never hear stories on how Mazdatrix screws people, because it does not happen. It's a high quality shop, but out of your price range.

I'm sure you think Racing Beat has a bunch of idiots working there too...
well i truelly hope your not trying to insualt me.

i just want to state, that they were showing poor customer service, and this is on more then one occusion.

and for a company to criticize a paying customer who was there to buy a part that was over $400 bucks,and just walk away. isnt a very smart thing either.

im pretty cool with kyle, but it cought me off guard that he would talk down on me, when he know he was wrong, even the other mazdatrix tech was aggreeing with me, till kyle finally agreed to being wrong.

btw i did not go to mazdatrix with the intentions of starting **** with them either, all i did was ask, "do you have a 20B/RE rear iron in stock, like it says online?"

and **** got out of hand from there.

yea there a great shop and done great things for the community, but they talk down on the people all the time, i know plenty of people who have gone to try to get a part and ask a simple basic question and they just basically, trample them with negative criticism.

just because they have been around for along time doesnt mean there niice people either.

and i dont think the community is broken down at all, theres plenty of people who rather buy stuff from other forum members and other sources due to fact from there own personal experiences there.

also i just want to clarify that im not trying to say that they are not knowledgeable, and or well known for what they done in the community, just that dealing with them isnt always a pleasure.

IMO....

Last edited by Battle Cat; May 22, 2009 at 05:09 AM.
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Old May 22, 2009 | 04:55 AM
  #99  
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Once again I will state that I remain neutral as I have not had a bad/good experience with them, I'd just like to add that it doesn't matter what they've done if in the end they turn out to be an *** right? Its like say someone finds a cure for cancer and then afterwards he is like "Yep everything I say now is right because I cured cancer" and then you find out he didn't really cure cancer.
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Old May 22, 2009 | 04:57 AM
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^ well put.
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