Finalformusa sucks

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Old 09-19-19, 09:07 AM
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Finalformusa sucks

I am really not the type of person to do this but I have really had it! I know finalform isn't a vender on here but kinda need to vent and want others to know what they might face if dealing with them. So, back in the first week of June think it was like the 6th or 7th, my girl decided she was going to be really nice this year for my birthday and order something for the car for me. This hasn't happened in like 4-5 years so she places the order and didn't realize that there was a 6-8week wait time to get it. Ok, not a problem have waited way longer then that before. For instance, for my spirit r seat (7-8 months). So, come 7/30 a day short of 8 weeks I reach out (email) to see what's going on was getting a little concerned they never sent a email or anything to confirm purchase. Did have a screen shot of the order when placed this is what I get back from them:

Our apologies Rob, your order is almost finished by ________ and will be shipped ASAP! We thank you for your patience but rest assured your pieces are nearly finished

I thought great few more weeks or so and I will have it. Boy was I wrong. On 8/15 a few days over 10weeks I reach out again to see what's up thinking ok must be in transit, nope!
Rob,
We do apologize, we are still waiting for _______ to finish your pieces along with a few others, we do know it’s way overdue and normally they’re done at around 8 weeks. We will give them a call today to reaffirm your pieces will be shipped ASAP.
Your order is the first one out
We apologize and thank you so much for your patience with this order, Rob.


errrr!! Ok, I know things happen and stuff gets pushed back not the end of the world, should be here very soon. So 8/4 like 10weeks since order and still haven't had anything show up or received an email to say anything updating me so I sent another email to see what's going on...

We apologize Rob,
Your order is currently the first one out of _________ and when we contacted them after sending you our last reply, they said they were a little behind and would be 2-3 weeks from THAT time, so by our clock, it should be shipping now. We will give them until this weekend to ship out your pieces.
Again, we sincerely apologize for the lengthy delay and thank you so much for your patience

Really, really getting annoying and pissed off at this point. Seems like they are holding back my order because others want to be shipped with them all at once and not once did they offer to do anything for my wait. So, 9/12 14 weeks now since the order was placed and now I have sent 2 emails with no response. Now for over a week I am so pissed. Now I have been looking on other sites for the same part and I found it for over 200$ cheaper and they only say 2-3 weeks to be made. So in my eyes the company making the part doesn't even respect finalformusa, exp when they let one of there team member scam the car community with a fake cancer go fund me to build his car they are 💩 and I am thinking of canceling my order screw them!!
Old 09-19-19, 01:55 PM
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That is a **** story. Sorry to hear about your troubles. Some people have the best of intentions but don't understand that niche sales is in no small way also a hospitality business; you have to maintain great communication and fight for your clients. If I were in your situation I would consider canceling the order but before that I would began commenting on and messaging FinalForm's individual members like crazy over their Instagram accounts. (clayspec) (titococoloso) (finalformfc) are the ones I found on a quick search. Good luck.
Old 09-19-19, 02:48 PM
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i may have mentioned it on another thread but what these types of groups do is "fill a container" and then ship it once its profitable to do so. fulfilling small orders one or 2 at a time doesnt make any money and often time loses money. your suspicion is exactly correct. none of them can outright say these things because of how it sounds to a customer. on its tail, its an indefinite ETA and no one wants to hear that. the way they are handling it is just about the ONLY way they CAN handle it honestly. its not them being shady, its them running a business.

no beef towards you though. it completely understandable why you're upset. just keep in mind, its not entirely their fault.

in the future, if you need something from japan

https://www.lowballzach.com

thats your guy. none of this nonsense youre dealing with now.
Old 09-19-19, 04:35 PM
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"its not them being shady, its them running a business"

That's an interesting amount of latitude to extend to some guys who clearly aren't being forthcoming about their operation. All of the touch points mentioned were reactionary with no proactive effort from FF; the client didn't even receive a purchase confirmation email. Good business is all about managing expectations, it don't matter what you're selling. If a home builder was falling behind schedule on a persons house and he just kept saying "we'll get back underway soon" but in reality the delays were because he couldn't find a contractor to do part of the work as cheap as he thought so that he could make the margin he was targeting(while withholding that information), nobody would say "its not him being shady, its him running a business". They would say that's shady as hell and that he should be the one to suffer from his bad planning.

I'm well aware of the business model they're operating under and the constraints that accompany that. But the business model is their decision and their big mistake here is trying to hide it while hoping the elements outside their control will fortuitously work themselves out and ultimately make it appear as though it was their efforts that made all the difference in the end. No. That's shady.

So like you said, it isn't their fault that the container isn't full yet; but it is entirely their fault that their customer is upset, frustrated and disappointed. They made the decision that they weren't willing to set expectations up front and, once hopes and dreams didn't deliver for them, they made the additional decision that they weren't going to explain the reality of their business model, instead saying the equivalent of "we mean it this time", now they're making the decision to double down on their obtuse narrative because they aren't willing to bite the bullet (pay to get the product shipped separately) to make their client happy. That's bad business.

I didn't mean for all of that to come off as aggressive as it probably sounds. I swear it's not personal and I'm not trying to start a fight. I just find this type of situation particularly frustrating. I believe I understand your point and it really is nice to have people/companies/vendors who try to offer hard to find products for these old platforms at all, and that often does come with a lot of hiccups and headaches, but that doesn't relieve vendors from the responsibility of being forthcoming and honest about the nature of transacting with them.
Old 09-19-19, 04:35 PM
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Also, thank you for sharing that lowballzach link. Totally saving that!
Old 09-19-19, 07:31 PM
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now that you point it out lol i see what i said and how it can be interpreted. were coming from 2 different mind sets. i say that with the same reasoning as to why dealer pricing isnt public. there are certain aspects that just dont need to be broad casted. i completely agree with the house analogy though.

zach is a good guy and he actually lives in japan. hes been taking care of people and their rare part needs for years now. its not just car parts either. just about anything honestly. check him out on instagram if you have that....
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Old 09-20-19, 05:17 PM
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That sucks, hopefully you'll get it soon, if not you should just ask them to cancel the order and get it from someone else. I remember having to wait a few months for my CF MS lip from Shine few years ago, they also under estimated the time, but I kind of expected that since not a lot of people order the same lip.

Originally Posted by RX7Zamboni
So in my eyes the company making the part doesn't even respect finalformusa, exp when they let one of there team member scam the car community with a fake cancer go fund me to build his car they are 💩 and I am thinking of canceling my order screw them!!
More on this?
Old 09-20-19, 07:15 PM
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From an RX7 FB group:

David Do
Sunday
I am a liar.

I always have been. Since childhood, I used to get my *** beat like most Asian kids growing up, by my dad, and I was a hellraiser, so typically, I deserved it. So how did I deal with it? I lied. I would lie to avoid any type of potential trouble, and I got so good at lying to my parents, I never felt bad about doing it.

I would lie about my grades. I would lie about made up accomplishments. I would lie about where I’ve been after school. I would lie about how I spent my entire week’s lunch money on playing Street Fighter 2 at the local 7-11. I’d lie about things that, honestly, no one gave a **** about. So I kept going.

As an adult, my lying has finally caught up to me.

Back in summer 2011, I met a girl online, Joy. She was cute, down-to-earth, and very much into cars. We hit it off despite being 1,400 miles away. She came down to visit me in Texas, and I came to visit her in Maryland. I was infatuated. We had extremely similar personalities and I had never met such a sweet and beautiful girl, and I wanted to date her more. I told her I would move there. She dropped me cold turkey. She was not about that. I had made up in my mind that I would move there anyways and try to win her over. So I moved in December.

When I moved to Maryland in December, we became friends again. I felt like that spark wasn’t igniting so after just a few days of thinking, I came up with the most horrific lie I had ever told. I told her I had lung cancer. I told her that I was undergoing treatment at the nearby Johns Hopkins Cancer Center and that was the reason why I moved. She did what any friend would do, she believed me without question.

We became close. Very close. Joy would spend countless nights researching cancer fighting solutions through healthy means on the internet and we would spend time together walking our dogs on my days off. I would teach her what I knew about Nissans and Hondas while she cooked us dinner. By all counts we were the best of friends. All based off of a terrible lie made by a selfish *****.

Months passed, and I covered up my lies with even more lies. I even lied about medical bills.

Besides Joy, I lied to my sisters, I lied to my closest friends, my co-workers, basically everyone I knew just to maintain this sick lie. I did it for the attention, I did it because I liked the feeling of being liked by so many as twisted as that sounds. Eventually, my older sister Aline, started a fundraiser for “my expenses”. Mind you, she had no idea all of it was a sham and that I was a fraud, and she was genuinely trying to help me just like everyone else I lied to did. I honestly didn’t know she started a fundraiser until a little while later when she surprised me by making deposits into my paypal account. This is where it gets worse. Even though I had asked my sister to stop with the fundraiser, I still accepted the money.

Now it’s one thing to even lie about having a terminal illness, it’s another thing to accept donations from your own friends that think you have a terminal illness. It takes a very sick, twisted and fucked up individual to do that to their own friends, and I did it. I used the money which came in small chunks at a time to pay for my own personal bills and even rent.

A little bit of time passed and about two and a half weeks ago, Joy had been getting suspicious on the validity of my health and questioned me about it. She confronted me at home and asked for proof. Any proof. Just one. I produced zero. I did what any pathological liar does when he’s just been found out- I got angry. I denied it, I lied with even more lies but she saw through the bullshit and told me to get my **** and get the **** out of the house that we shared. I’ve never been called out about lying to tell you the truth, and I didn’t know what to do with myself.

For the next few nights, I slept in my car. That tiny Miata was my home and on those nights I would stare into the darkness through my windshield I began to finally think about what I had done. About how serious of a problem I had. I was more pissed that I had got caught and even tried to scheme another lie to cover up my lies, that’s how bad I’ve become. Despicable.

I stayed with my friend Christopher in Virginia as he had a couch that I could sleep on, and on my commutes to work which was 1.5-2 hours away one way, I would think about how I had become the person I hated the most. I thought about the people that had tried to only help me get through this fake *** cancer. Many people wanted to help because they had a close relative or friend that died of cancer and the thought of someone faking such an illness would make anyone vomit. It made me want to throw up thinking about how I became such a piece of **** human being and the guilt was finally starting to set in. With every night before I closed my eyes, I thought about how fucked up I must be to allow this lie to carry on for as long as it did. Every morning I would wake up and I would think about the people that actually had cancer and how they wished they could live a little bit longer. I would pray and ask God how I could get rid of this feeling of guilt and how to make things right. Right with myself.

There was only one thing to do at this point. Admit my guilt.

I started calling my family first and letting them know everything was a sham and I was a fraud. They were shocked to say the least. All were angry, as they should be. I then called my closest friends, some went okay, others asked me never to speak to them again. And then friends would tell friends and those friends would tell friends and soon everything was on a dizzying, downward spiral that I had no control over.

And here I am, writing this at 4am in the morning eyes filled with water but wide awake.

First and foremost, I am deeply sorry to everyone I have lied to about my illness. As I’ve said before, it takes a certain type of person to tell such a despicable lie about a terminal illness. I have betrayed everyone’s trust in me and I am a terrible waste of a human being. I am so so sorry to all of my personal friends for letting you believe that I was a decent person because as I have shown, I am not. I have finally come to terms my serious flaws and apologize for any damage that I may have caused you.

I apologize to everyone for not calling you myself and talking to you in person. Believe it or not, that was what I wanted to do originally, but with each person I told, more people found out, so I am making this apology public.

I apologize to my Mayday Garage brethren, John, Danny, Danh, Venn, Andrew, Khiem, Brad, Mark, Fabio, and of course, Mikey. Mikey, I have watched you grow up from when you were just a kid and I know how you looked up to me and I am so sorry I’ve let you down the most. I hope you can forgive me for everything I’ve done and be the Ricer I know you are. That said, everyone should know that I have removed myself from the entity of Mayday Garage as I do not want the name to be associated with liars such as myself. The rest of the guys had no clue what was going on with me here on the east coast and they should not be held accountable for my actions. Only me. I will no longer post on behalf of Mayday via the blog, Facebook, Twitter or Instagram and will give up my admin rights to protect what I have built up so far. I wish them the best, and hope they can find it in their hearts to forgive me for my lies.

I apologize to everyone that has donated money into that YouCaring website and I am selling all of my camera gear to give back the money from which I took. If you send me a PM on FB with your paypal address, I promise you here and now that will give you back what you’ve donated 100% within 30 days or less. For anyone that doesn’t claim what they’ve donated (there were a lot of anonymous donations), I promise to make a public donation to The Bonnie J. Addario Lung Cancer Foundation for the remainder. I am so so sorry for taking advantage of your kindness and generosity and with each refund, I will make sure I apologize to you individually.

I apologize to my family for putting everyone through the emotional distress of my so called illness. I have ashamed my family and ask for forgiveness for being “that *******” in every family. I also wanted to say sorry to my cousin Alex because I know you’ve taken it hard and you recently found new hope through exercise when you first heard of my fake illness. I’m so sorry Alex. Please forgive me.

The person I have most to apologize to is of course, Joy. Dear Joy, you have always always been by my side through thick and thin, and I will never forget our happy times together despite what has happened. You were the best friend I had ever had and even though you made the most sacrifices for me, I still treated you like **** and lied to your face on an almost daily schedule. You have done nothing but show me that you care for me, and I took advantage of your kindness by letting you believe I was ill and I am so sorry for being the person that made you lose trust and more importantly, faith in people. I only ask that you still find it in your heart to trust others as they will never be as shitty as me. I’m so sorry Joy.

There are a lot of people I still need to apologize to- Katie Smith, Laura Keller, Amanda Saliba, John Zhang, Courtney Wingfield, Lucia Bianchi, Alana Krigger, Ryan Weaver, J.J. Jabaji, Joey Lee, Linhbergh Nguyen, David Andrade, Patrick Lauder, and a ton more.

Besides selling my camera, I am also selling my much beloved 240 and all of the rare parts I have acquired over the years to someone from Mayday Garage. I am using the money to pay back the people who donated money and also to move from the east coast. I will give up all that I own, all that I have to try to make things right. I know I don’t deserve any empathy from anyone, especially from anyone online, but I hope that I can make amends to the many that I’ve hurt by giving up the things that I love, mainly cars and photography to show how deeply sorry I am for the lies that I have told. I am also finally seeking professional help through a psychiatrist/therapist and I promise to keep going until I feel I can break this malicious cycle of deception. I just want to live an honest life, once and for all.

If you have any questions, feel free to post your comment. I promise I will not delete this post or yours. No question is taboo (as long as it’s relevant) and if you would like to roast me, please do so in the comments. I deserve much much worse than just public humiliation. I take full responsibility for what I have done and I have made my bed and am ready to lay in it.

I am a liar.

I always have been. But today I want to change that.
Thee's more if you feel like searching facebook
Old 09-21-19, 01:55 AM
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Wow, that is insane and truly despicable... at least he's admitting his fault though it's sad that someone would go that far...
Old 09-21-19, 08:13 AM
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Once a liar, always a liar....... a liar of that magnitude is most likely on to the next lie.
Old 09-21-19, 11:29 AM
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Originally Posted by Mazdaspeed RX8 ver2
Wow, that is insane and truly despicable... at least he's admitting his fault though it's sad that someone would go that far...
It is pure disgust that someone would actually lie about cancer, and take money from people as charity, etc.

And what makes it worse is he probably is lying about the regret / amends he's taking. There are probably people donating to his charity reimbursement fund as others who have sympathy towards those who try and make amends.

I really wish I wasn't so jaded about people like this... X.X
Old 09-22-19, 07:55 AM
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Wow, that's horrible, truly speechless...
Old 09-22-19, 02:27 PM
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Originally Posted by StaticX27
It is pure disgust that someone would actually lie about cancer, and take money from people as charity, etc.

And what makes it worse is he probably is lying about the regret / amends he's taking. There are probably people donating to his charity reimbursement fund as others who have sympathy towards those who try and make amends.

I really wish I wasn't so jaded about people like this... X.X
I can't believe i just found out about this..
Old 09-22-19, 07:14 PM
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It's been all over Facebook for months now. There are monsters in this community, capable of horrible actions that a good person would never even consider. You'd be surprised.
Old 09-23-19, 02:09 AM
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What David Do did is absolutely stunning and almost unforgivable. On the other hand, I have dealt with FinalFormUSA having ordered parts through them twice and haven't had any issues. David was actually the person I was in contact with during that process, but it's been over a year since I last ordered parts. However, it wasn't for having a bad experience, just that I found another broker that imported things for a bit cheaper. Importing parts from overseas does take time, but you should also know that air freight is typically an option, even for large body kit parts. It would be great if business could state up front the part about maximizing container space as part of the reason for some delays. That's why I chose a broker who ships two containers a month from Japan to minimize my chances for delayed shipments. The one I currently use is the broker for a handful of companies here and I go directly through him to cut markups.
Old 09-23-19, 03:25 AM
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Originally Posted by av8r01
What David Do did is absolutely stunning and almost unforgivable. On the other hand, I have dealt with FinalFormUSA having ordered parts through them twice and haven't had any issues. David was actually the person I was in contact with during that process, but it's been over a year since I last ordered parts. However, it wasn't for having a bad experience, just that I found another broker that imported things for a bit cheaper. Importing parts from overseas does take time, but you should also know that air freight is typically an option, even for large body kit parts. It would be great if business could state up front the part about maximizing container space as part of the reason for some delays. That's why I chose a broker who ships two containers a month from Japan to minimize my chances for delayed shipments. The one I currently use is the broker for a handful of companies here and I go directly through him to cut markups.
Would it be ok to get this brokers info?
Old 09-25-19, 02:36 PM
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It's hard to say "...and the worst part is..." because there are so many horrible parts.

But there is NO PROOF he ever donated the proceeds from the fundraiser to The Bonnie J. Addario Lung Cancer Foundation - INSTEAD he used the money to... BUY AND MOD HIS FD3S!

Truly horrible. I'm really surprised companies like RE-As and CarShopGLOW still deal with Final Form. I'm sure it's a matter of not knowing the truth.


Very challenging to read (as in, a lot to take in and not formatted well), but here are some Facebook / other threads on it:

Facebook Post

https://www.facebook.com/photo.php?f...c_location=ufi

Facebook Post

https://www.facebook.com/groups/2170...4676991745416/

https://stayrowdymyfriends.tumblr.co...i-told-you/amp


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Old 09-29-19, 06:54 PM
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I’m surprised no one has blown up his FB or IG with how much of fraud he is. And people still support this guy?
Id sacrifice his car to the rotary gods for being built on lies and fake cancer money.
Old 10-02-19, 01:22 PM
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Originally Posted by Mazdaspeed RX8 ver2
Would it be ok to get this brokers info?

+1
Please
Old 10-04-19, 03:21 PM
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This is terrible. Sorry to hear that. Hope you can get it solved at the end.
Old 11-16-20, 09:16 AM
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This is awful, Im so sorry to hear about your situation @RX7Zamboni , and I would be more than happy to include your story if it has still not been resolved when I take legal action with final form to get my money back as-well.

To add to this thread I ordered 3.5k worth of parts from final form over 4 months ago. I have sent over 10 emails asking for updates or even a confirmation. They have responded twice over the time period, saying "we have your order in the first email" and "we will call re-amemiya" after that they went dark. They still have my money, my bank has confirmed its sitting in the account they received it in. Im not posting this for attention, I just wanted to share my experience in hopes of drawing more attention the the scamming nature of final form.
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