johnrx2

Will this microtech usb adaptor work on newer computers. I tried to download the driver first. Computer says it a unknown device. Or itsmalfunctioning. Tried this on two laptops. One has windows 8.1. The other has 7. Have searched wasted hald a day trying to fifure it out. Do I need a older computer?
Thanks
John

wthdidusay82

iTrader: (15)

Did you download the driver off the micro tech website ?

johnrx2

Yes

wthdidusay82

iTrader: (15)

I'm using the serial adapter on a newer laptop with windows 7 so I wouldn't think you should be having an issue.

Have you looked in device manager to see that it's recognized when plugged in by the com port ?

johnrx2

It says unknown device . In device manager

Aaron Cake

iTrader: (1)

Did you actually install the driver?

If the driver has just extracted, then right click on the Unknown Device and select "Update Driver". Browse to the location containing the driver.

johnrx2

Ive tried to update the drivers for unknown device it says all drivers up to date. It does say device malfunction please unplug and try again and replace device if it happens again. Did this on two computer s. Could the adaptor be bad

Aaron Cake

iTrader: (1)

But did you specifically select "Browse my computer for software" and then browse to the INF file extracted with the driver?

johnrx2

I did browse for updated drivers. The inf file im not sure I can check later today. Last weekend I gave up. If I cant figure it out or if there is a problem w the adaptor would it be easier to buy cheap laptop.

Aaron Cake

iTrader: (1)

If it's just the driver then it's an easy fix. Windows needs the location of the INF file to install the driver. When browsing you need to right down to the directory containing that file, then Windows will be able to find the rest of the driver.

johnrx2

Here is what it says

Aaron Cake

iTrader: (1)

Hm, looks like it may be a bad USB port or a bad dongle. As you suggest, best try it in another computer.