c_mart_28

iTrader: (1)

Well, we've deduced the problem with my e6x down to something actually being wrong with it. I've been trying to get a hold of Haltech in Austrailia for a couple weeks now, its getting real frustrating. I've emailed them directly, i've emailed the US rep, I've called during what (I think) is their business hours (8-5 m-f) and just get the voicemail, left voicemail asking them simply to reply in an email as to what I should do to send it to them to be serviced. I just want the damn thing fixed. Thats all.

CCarlisi

Try the support forum on their website

Evil Aviator

Why don't you just contact the vendor that sold you the unit?

c_mart_28

iTrader: (1)

I bought it secondhand, unfortunately. Probalby should have just manned up and spent the extra cash. Hindsight is always a real clear 20/20. I did get to talk to an AUS rep tonight on the phone. So consider this thread done.

J-Rat

iTrader: (2)

Fun to talk to them, isnt it? Cool accents!

Project84

what kind of help did they offer?

c_mart_28

iTrader: (1)

Well, I talked to Matt at Haltech and he had a couple suggestions of things to try before we go through the trouble of sending it in. Real nice guy and hopefully what he said works because I don't want to go through all the trouble and down time that'd be required to send it in. Accents were awesome sounding though, yes.

J-Rat

iTrader: (2)

Yeah, my E6K is down there now, being examined. So far they have been quite a nice bunch.

Rat

Bukwild

yeah I might be contacting them soon because I am still have haltech problems myself. I am going to have a forum member look at the car and he deals with haltechs all the time and if he can't get the thing to work I am going to be pissed.