RHDjapan = bad sellers
#51
Lives on the Forum
iTrader: (6)
I have dealt with RHD Japan before and was happy but after this story I will never deal with them again. Thanks for helping resolve the situation RICE RACING but if they cared that much how come they went through you, who had nothing to do with this matter instead of emailing BlueTII or coming on here themselves to apologize? This sounds shady to me. I know all about customer care and support since I work at Boost Logic and we would never treat customers in the manner they did to BlueTII. My .02 cents.
#53
not a drifter
iTrader: (133)
i too have purchased many items from rhd japan and have had zero problems. everything was shipped promptly and arrived safely. i have received prompt email communication as well. i think everyone knows about the pfc issue going on and it would have been a good idea to contact them to make sure they are in stock. i have had one transaction with banzai before and honestly will never give them any of my money. it doesn't surprise me one bit about the annoying/harassing emails this guy sent and his impatience.
#54
Banzai Racing
Thread Starter
i too have purchased many items from rhd japan and have had zero problems. everything was shipped promptly and arrived safely. i have received prompt email communication as well. i think everyone knows about the pfc issue going on and it would have been a good idea to contact them to make sure they are in stock. i have had one transaction with banzai before and honestly will never give them any of my money. it doesn't surprise me one bit about the annoying/harassing emails this guy sent and his impatience.
I have no idea who you are and I do not know what "transaction" you are talking about.
I don't even know why this thead was bumped, the cars that these PFC's were for, have long since been completed and the customers are driving them around.
#55
Rotary Freak
iTrader: (10)
Join Date: Nov 2003
Location: Marysville, CA
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i have bought a few things from them. Good service. Quick email responses. Fast shipping 3-5 days considering its coming from across the ocean. Did you ever try contacting them? They never dodged me. It seems like others here are having good reviews also. RHDJapan is on the boards also. Why don't you just PM them or email them. I believe all businesses make mistakes, and I'm pretty sure they will correct it. Just talk to them, and work it out.
#56
Banzai Racing
Thread Starter
It doesn't really matter, this is nearly 3 months old. I ordered 3 Power FC's from Qualified Japanese Parts and received them in 4 days via express mail for $50 less and since then have ordered 10+ more, so I am not really seeing a problem with PFC's.
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