njstreetrx7 - misrepresented product and won't provide a refund
07-09-08, 08:57 AM
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njstreetrx7 - misrepresented product and won't provide a refund
Background: On 6/29/08 I was browsing the 3rd Gen Parts forum and came across the following post by njstreetrx7
https://www.rx7club.com/showthread.php?t=767596
I immediately sent payment for the item:
MAZDATRIX SHORT SHIFTER 3MONTHS OF USE- 150 SHIPPED
with the requested 3% additional for paypal.
I received a phone call shortly thereafter from the seller, who stated that he had mispriced the item. Even though it said SHIPPED next to the price, he said that he needed an additional $10 for shipping. This should have been my first sign and I should have ended the transaction there. As the story goes, I didn't and begrudgingly sent him an additional $10.50, for a total of $165.
A couple days pass as I eagerly await the shifter. It arrives UPS ground 7-8 days later. Great!
Upon removal from the package I am dismayed to notice that the threads at the top have obviously been hacksaw'd off. I pull the stock RX7 shift **** off my 94 R2 and try to screw it on. No dice, I can't even get a single thread to hold.
So I pm the seller, njstreetrx7:
And he replies:
At this point I was becoming concerned....
Again a repeated request for me to attempt to resell it
I send the video:
He receives but can't play it:
So I posted the video to YouTube (link below) to guarantee that he can view it
And his reply:
Mine:
I am filing a dispute with Paypal, and I am making this post in the Seller Feedback forum. Hopefully this will help in pushing this issue towards resolution. I have made multiple purchases from people on this board, and I have sold my share of spare equipment. I have always tried to conduct myself in a professional manner and until this I have not had any problems.
Colin
https://www.rx7club.com/showthread.php?t=767596
I immediately sent payment for the item:
MAZDATRIX SHORT SHIFTER 3MONTHS OF USE- 150 SHIPPED
with the requested 3% additional for paypal.
I received a phone call shortly thereafter from the seller, who stated that he had mispriced the item. Even though it said SHIPPED next to the price, he said that he needed an additional $10 for shipping. This should have been my first sign and I should have ended the transaction there. As the story goes, I didn't and begrudgingly sent him an additional $10.50, for a total of $165.
A couple days pass as I eagerly await the shifter. It arrives UPS ground 7-8 days later. Great!
Upon removal from the package I am dismayed to notice that the threads at the top have obviously been hacksaw'd off. I pull the stock RX7 shift **** off my 94 R2 and try to screw it on. No dice, I can't even get a single thread to hold.
So I pm the seller, njstreetrx7:
Originally Posted by linenoise
Unfortunately all is not good. The threads on the shifter that you sent me have been cut down, which was not mentioned in your original post. I just tried to put my stock shift **** on it and it can't catch a single thread. I would like a full refund. Please send $165 via paypal to xxxxxxxxxx@gmail.com and provide the address you would like me to ship this back to.
Colin
Colin
Originally Posted by njstreetrx7
1/4 was cut down any stock shifter should fit my rx8 and stock was good check your ****! get video of it not fitting. AND ILL SEE IF I CAN REFUND.
unfortunately funds are not there thats why things are for sale. you cAn easily sell it put it up for sale
unfortunately funds are not there thats why things are for sale. you cAn easily sell it put it up for sale
Originally Posted by linenoise
The stock shift **** from my 94 rx7 does not fit. There is nothing strange about my ****. Send me your email address and I'll send you a video of the **** freely rotating
I bought this from you and you did not make any mention of the fact you took a hacksaw to it and modified it. It was represented as a Mazdatrix short throw shifter that was only 3-4 months old. Nothing about cutting it down. The correct recourse is for you to refund my money, not for me to have to attempt to resell it and hope I can get the same amount of money for it. I certainly would not have paid $165 for a shifter, especially one that doesn't work with stock *****.
I am not being unreasonable asking for a refund, and it shouldn't be my problem that you have already spent the money. Please let me know when the money will be in my account.
Colin
I bought this from you and you did not make any mention of the fact you took a hacksaw to it and modified it. It was represented as a Mazdatrix short throw shifter that was only 3-4 months old. Nothing about cutting it down. The correct recourse is for you to refund my money, not for me to have to attempt to resell it and hope I can get the same amount of money for it. I certainly would not have paid $165 for a shifter, especially one that doesn't work with stock *****.
I am not being unreasonable asking for a refund, and it shouldn't be my problem that you have already spent the money. Please let me know when the money will be in my account.
Colin
Originally Posted by njstreetrx7
[
165 was a good deal since they are over 200 shipped new. if you sell it you can def get your money back
please leave vid of you puting force screwing it in
streetdreams5520@msn.com
165 was a good deal since they are over 200 shipped new. if you sell it you can def get your money back
please leave vid of you puting force screwing it in
streetdreams5520@msn.com
Originally Posted by linenoise
Video sent, including me putting force when screwing it in. At the bottom of a stock shift **** there is a plastic ring. The angle on the shaft of the shifter prevents the shift ****, even under pressure, from going low enough to catch a thread. My shift **** is 100% mazda oem original, came on the car when it was purchased in 1994.
Originally Posted by njstreetrx7
[
a plastic ring that doesnt seem right neve saw a plastic ring on any mazda shifter take pics
your vid is just giving off sound?
a plastic ring that doesnt seem right neve saw a plastic ring on any mazda shifter take pics
your vid is just giving off sound?
Originally Posted by linenoise
No, the vid gives off video. It works fine on my computer. The white internal plastic of the shifter is shown in the video.
I've uploaded it to youtube so we don't have to troubleshoot why it isn't playing on your particular computer. If you can watch any youtube video you will be able to watch this one:
http://www.youtube.com/user/linenoise721
Now that I've gone out of my way to show you that a stock **** does not work on a cut down shifter, I am going to ask again:
When can I expect a full refund of $165 sent to my paypal account (xxxxxxxxxxx@gmail.com) ?
My next steps are paypal dispute and forum dispute.
I've uploaded it to youtube so we don't have to troubleshoot why it isn't playing on your particular computer. If you can watch any youtube video you will be able to watch this one:
http://www.youtube.com/user/linenoise721
Now that I've gone out of my way to show you that a stock **** does not work on a cut down shifter, I am going to ask again:
When can I expect a full refund of $165 sent to my paypal account (xxxxxxxxxxx@gmail.com) ?
My next steps are paypal dispute and forum dispute.
Originally Posted by njstreetrx7
i was able to see the video i dont know why it didnt fit as my rx-8 and stock **** fit.
to be honest you shouldnt expect the money anytime soon as this is a very bad time for something like this to happen. ive sold numerous things on the forum w everyone satisfied. it would be quicker to resell the shifter on the forums or send it back to me and ill resell it
that shifter is an hot item so im pretty sure it should sell quick.
if you really feel the need to go further with a dispute i cannot stop you. but i can only tell you you have to be patient.
also for another option; from looking at the shifter all you need to do is dremel out some material from the plastic to leave room for the curve in the shifter!
to be honest you shouldnt expect the money anytime soon as this is a very bad time for something like this to happen. ive sold numerous things on the forum w everyone satisfied. it would be quicker to resell the shifter on the forums or send it back to me and ill resell it
that shifter is an hot item so im pretty sure it should sell quick.
if you really feel the need to go further with a dispute i cannot stop you. but i can only tell you you have to be patient.
also for another option; from looking at the shifter all you need to do is dremel out some material from the plastic to leave room for the curve in the shifter!
Originally Posted by linenoise
You have very recently (3 days ago) sold several large ticket items on the forum, one of which was for over $1000. I find it hard to believe that you can't come up with $165 to refund my purchase. I find it more likely that you just don't want to take responsibility for the situation which is disappointing and completely dishonorable.
I am filing a dispute with Paypal, and I am making this post in the Seller Feedback forum. Hopefully this will help in pushing this issue towards resolution. I have made multiple purchases from people on this board, and I have sold my share of spare equipment. I have always tried to conduct myself in a professional manner and until this I have not had any problems.
Colin
07-09-08, 10:03 AM
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Shitty situation. Seller is definitely wrong, especially if he didn't mention that the shifter was cut. The fact that you can sell it does not negate the fact that what you paid for and what you received are two completely different things.
07-09-08, 10:22 AM
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There is a very simple solution for sellers. Don't spend the money untill you know the customer is satisfied!
I would be pissed if someone said they didn't have the money to refund me. They have time to take your money but can't wait 5 days before they withdraw it.
I would be pissed if someone said they didn't have the money to refund me. They have time to take your money but can't wait 5 days before they withdraw it.
07-10-08, 04:30 AM
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You need to tell the seller of the item about this thread. There is no reason for njstreetrx7 to not refund you the $165.00.
Last edited by rowtareh?; 07-10-08 at 09:19 AM.
07-10-08, 09:16 AM
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There is no reason for njstreetrx7 to refund you the $165.00.
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07-10-08, 09:21 AM
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Ha 
The only reason I could see where he doesn't deserve a refund is because the picture of the shifter definitely shows a shorter area than normal where a **** would screw onto. On the other hand, if you hadn't seen a normal shifter before, you wouldn't have much to compare it to, and ultimately that MAJOR detail should have been included in the ad.
The only reason I could see where he doesn't deserve a refund is because the picture of the shifter definitely shows a shorter area than normal where a **** would screw onto. On the other hand, if you hadn't seen a normal shifter before, you wouldn't have much to compare it to, and ultimately that MAJOR detail should have been included in the ad.
07-10-08, 09:32 AM
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That's why when we ask people to talk about their items, to be VERY specific. If not, this type of stuff happens where you have a thread created about you and a pissed off buyer. So, in theory the person did follow the guidelines of the forums.
07-10-08, 11:53 AM
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Originally Posted by linenoise
Paypal dispute filed and forum post at https://www.rx7club.com/showthread.php?t=769978
07-10-08, 02:26 PM
#12
Good luck brother. He sold me a PFC that was broken when it arrived. Unfortunately it was for my project car and didn't test it out until a few months after I purchased it. The injector driver was burned out... that wouldn't happen sitting in a box for a few months. I contacted him about it and he told me he had a parts car coming in a month later and to PM him and he would give me the one out of it. He ignored my PM's after that and I deployed shortly afterwards and haven't had any time to deal with any of it. Pretty much just cut my losses at this point.
07-10-08, 03:34 PM
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for the record, that doesnt even look like a mazdatrix shifter--this is blatant misrepresentation. Go look on the mazdatrix website to see what their shifter looks like, this is nothing more than a stock shifter that he butchered. And even if properly cut down, a stock shifter isnt worth $200 like he's claiming this one is.
I dont think paypal will help you much, because they tend to focus more on sales from ebay than anywhere else. But its worth a shot--seriously my next move would be filing criminal complaint with his local police for fraud. Since you sent money electronically, this would also constitute wire fraud. Then again, if it were me, I would also be contacting mazdatrix myself, send them links to the FS thread and this one, and inform them that someone is trying to use their copyrighted name to rip people off...once they get word of that they might tear into him for a piece of his back side as well.
If you wait for him to get back to you, you will be waiting a long time....I would take these steps to try to make something happen before he decides he's good and ready to do so. Meanwhile, we're gonna have a look into whether or not this guy will be selling parts here in the future.
EDIT--he has sold a lot of things lately, as someone mentioned, so money should not be a problem right now. ESPECIALLY since he sold his FD at the end of June and he was asking $25K for that!
I dont think paypal will help you much, because they tend to focus more on sales from ebay than anywhere else. But its worth a shot--seriously my next move would be filing criminal complaint with his local police for fraud. Since you sent money electronically, this would also constitute wire fraud. Then again, if it were me, I would also be contacting mazdatrix myself, send them links to the FS thread and this one, and inform them that someone is trying to use their copyrighted name to rip people off...once they get word of that they might tear into him for a piece of his back side as well.
If you wait for him to get back to you, you will be waiting a long time....I would take these steps to try to make something happen before he decides he's good and ready to do so. Meanwhile, we're gonna have a look into whether or not this guy will be selling parts here in the future.
EDIT--he has sold a lot of things lately, as someone mentioned, so money should not be a problem right now. ESPECIALLY since he sold his FD at the end of June and he was asking $25K for that!
Last edited by rx7roller02; 07-10-08 at 03:52 PM.
07-10-08, 06:01 PM
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Im glad the turbo blanket and gauge pod i bought from him came as described. I hope you get your money back but in case you dont maybe you could go ask around at machine shops, looks like just a short time on a lathe would let you fit the stock **** on. Of course you shouldnt have to do that, im just thinking worse case you should atleast be able to use the thing.
07-10-08, 09:54 PM
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Roller,
Here is a side-by-side comparison:
Mazdatrix:
From ad:
Stock (OE) Rx7 Shifter:
From that, I'd say you might be right. The fat part of the actual shifter stem looks different than an actual Mazdatrix. The Mazdatrix shifter also looks like it has the company name etched into it...OP, does the shifter you received have "Mazdatrix" stamped/etched into it anywhere?
The guy could very well be selling a chopped stock shifter as a name brand aftermarket replacement.
Here is a side-by-side comparison:
Mazdatrix:
From ad:
Stock (OE) Rx7 Shifter:
From that, I'd say you might be right. The fat part of the actual shifter stem looks different than an actual Mazdatrix. The Mazdatrix shifter also looks like it has the company name etched into it...OP, does the shifter you received have "Mazdatrix" stamped/etched into it anywhere?
The guy could very well be selling a chopped stock shifter as a name brand aftermarket replacement.
07-10-08, 11:55 PM
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Roller,
From that, I'd say you might be right. The fat part of the actual shifter stem looks different than an actual Mazdatrix. The Mazdatrix shifter also looks like it has the company name etched into it...OP, does the shifter you received have "Mazdatrix" stamped/etched into it anywhere?
The guy could very well be selling a chopped stock shifter as a name brand aftermarket replacement.
From that, I'd say you might be right. The fat part of the actual shifter stem looks different than an actual Mazdatrix. The Mazdatrix shifter also looks like it has the company name etched into it...OP, does the shifter you received have "Mazdatrix" stamped/etched into it anywhere?
The guy could very well be selling a chopped stock shifter as a name brand aftermarket replacement.
Does anyone have a genuine Mazdatrix shifter they can take a picture of?
07-11-08, 03:38 AM
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believe this--mazdatrix would not engrave that name into only the earlier shifter and not the 93-95 one. It only stands to reason that if they put their name on their other parts, that they also would on that one as well. Plus--there is a reason why the stock **** wont fit on it--mazdatrix gets rid of that fat shaft for just that purpose. Simple physics alone demands that no two solid items can occupy the same space at the same time. Thats why theirs is thinner all that much farther down, to accomodate the shift ****.
Thats why I said that this was a blatant misrepresentation. There is no way that shifter came from mazdatrix, especially when the seller even admitted cutting off of it.
Thats why I said that this was a blatant misrepresentation. There is no way that shifter came from mazdatrix, especially when the seller even admitted cutting off of it.
Last edited by rx7roller02; 07-11-08 at 03:51 AM.