banzaitoyota

A. Kurgen ordered something to be delivered by a certain date, by accepting the order you accepted that delivery date. If you could not meet that date you should have contacted him and been a BUSINESSMAN and said you can't do it.

B. Shipping it via a method that does not allow tracking is USELESS and poor customer service.

C. Accepting money on products that have not been produced yet is poor businees, especially when you come on line again and again with different excuses why its not done. If you don't have time to complete in a timely fashion, don't accept the money and don't lead people on. IT JUST PISSES THEM OFF.

D. Don't go to other forums and start drumming up business when you have unfulfilled orders here that you have accepted money for.

E. If you don't have the up-front costs to start production, perhaps you should SAVE some money instead of using other peoples money.

F. Having your girlfriend defend you is pretty LAME IMO. It sounds like the girl from the FC body Kit thread form FC3S.org last spring. Is she going to start swearing at us and threatening us too?

In closing, you have the potential to make and sell alot of product, but your business practices and ethica and manner of doing business are doing you more harm than good.

Kurgan is also at fault in this transaction. PM would have been much better.

Kurgan

I agree with EVERYTHING you said. I already admitted my first mistake was posting it on the forum, but after not hearing from someone for a month or so, I wasn't quite sure what to do... yes, a PM would have worked... maybe.

Adam, the prices on your items are pretty good, too bad your customer service skills are so poor.

Just some quotes from old emails (that I finally found on an old hard drive):
Seems pretty cut and dry to me...

mazdaspeed7

I prefer USPS Priority mail. It gets there in 2 or 3 days max, it costs less than UPS, and they handle the packages better. If someone wants to pay extra for a tracking number, theyre more than welcome to, and Ill be more than happy to ship it UPS for them. But I am still going to use Priority mail as my primary means of shipment.

Please tell me where I did this. I NEVER sell stuff on other forums.

I have never had anyone complain about that. If I didnt do that, ther would be no cf products from me, end of story.

I have no control over what she says, nor did I ask her to defend me.

Exactly what parctices are doign me more harm than good? There are exactly 2 people who are unhappy with me, and both of them are expecting refunds from me. If youll check the other thread, everyone else who has ever dealt with me had no complaints. I know I messed up by not getting it out on time, but delays happen. Thats life. But I did not hear from him for over a month, so I assumed he had recieved it. Then I come on here, just to see that HE never picked it up at the post office, even though it was there for nearly 3 weeks. He recieved a minimum of 2 notices about it from the post office. And then he accused me of not even sending it?!?!?! Then I show him the reciept, and he tells me it was probably lost in the mail, trying to cover up his tracks.

Now why wouldnt he try to contact me at all first? Maybe because he was trying to set me up?

Kurgan

Dude, I already covered all of that stuff in previous posts.. why do you keep bringing it up?

I told you I didn't know it was at the post office. Had you shipped it another way, a tracking number would have told me about it.

After not getting it by the end of June, it honestly slipped my mind, then I started going through my credit card bills and saw the charge and it jarred my memory. I already said that I should have PM'd you previously, and I wish I would have. This is so stupid, I could care less right about now.

I wasn't trying to "Cover my tracks"... I had no tracks to cover.

banzaitoyota

Quote:
"Please tell me where I did this. I NEVER sell stuff on other forums. "

From the BIG LIST:

I contacted the bloke (his name is Adam Fournier) and asked him about a
possible Group Buy and he is willing to do it.

I cut and pasted the emails below. Please read them and let me know if you
guys are interested. I guess it would be better if you scrolled down to the
bottom of this email and worked your way up to get the whole pic.

Richard
1992 Japanese R1
www.trinituner.com

I hate people who call their pickup truck or SUV a car!
In that case, my RX7 is a jet!



>Richard
>I would love to do a group buy. If youre willing to help me out with
>organizing it, and getting pics up of one on your car.
>
>The cf itself is very easy to trim if necessary. Just treat it like any
>plastic, and finish the edge with some 300 grit sandpaper to make it clean.
> It can also be polished if it starts to get dull, waxed to keep it
>looking good, etc. Treat it like your cars paint(but not necessarily as
>often) and it will look good for a very long time.
>
>Heres what I was thinking for the group buy. A window of 1 week for each
>group order, but I could do that as long as people are willing to buy. 1-5
>orders @ $120 shipped,
>6-10 @ $110 shipped,
>11+ @ $100 shipped.

>The above prices are for the continental US, anywhere outside that area is
>subject to higher shipping costs. I will deal with that on a per-order
>basis.
>
>I live in Savannah, Georgia. I know most of the people with FD's here, and
>most arent on any forums or mailing lists.
>
>Let me know how that sounds to you.
>
>Adam
>
SNIP>>
>>Adam
>>
>>I'm a member of the Rotary Mailing list and, I am presently doing a Group
>>Purchases for some polishing items, I'm in a GB for the Fluidyne radiators
>>as well. By GB ( in case you don't know) we get a bunch of guys together
>>and order a large number of whatever for a better price. If you are
>>interested, we can do a GB for this item. All you have to do is give me
>>some prices for the items based on the quantity ordered, time for
>>processing the orders, shipping cost. You adjust your prices so that you
>>can handle a large amount of orders.
>>
>>I can round up the guys and place an order with you. Depends on how many
>>units you want to limit it to. The questions most often asked are how
>>long, shipping, and payment details.
>>
>>MOST of these guys will not buy unless they can see a pic..so work on that
>>if you want to do a GB.
>>
>>Think about it and let me know if you are interested. It would be up to
>>you ..but for now, count me in as I WANT ONE.
>>
>>Question - Should there be need for some adjustments for a perfect fit,
>>can the edges and holes etc be trimmed without wrecking the whole thing ??
>>HOW ??
>>
>>Where are you located ?? I can have someone come over and allow you to
>>take some measurements and try it out ..take some pics etc. We have 3rd
>>Generation RX7 guys under just about every rock on this planet.
>>
>>rgds,
>>Richard
>>
>>SNIP>

>>>Richard,
>>>It is real carbon fiber, and of exceptional quality in materials and
>>>workmanship. I use aircraft grade cloth and resin, and have been doing
>>>this stuff for nearly 3 years. That is my only pic, sorry I dont have
>>>more. I dont have any pics of it on a car, because I was sent a template
>>>by someone who wanted one. I have the template, and it is very
>>>professional looking, and I didnt have any complaints about fitment on
>>>that one. But I dont have access to an FD to make a template myself, or
>>>test fit it and take pics. I have to order materials, so it will take
>>>about 2 weeks for you to recieve it. The price is $125 shipped. This
>>>may be different than the price on my webpage, but the prices of the
>>>materials went up.
>>>
>>>Thanks,
>>>Adam
>>>
>>>SNIP>
>>>>Hey there,
>>>>
>>>>Someone told me you had these.
>>>>
>>>>http://mazdaspeed7.mazdasource.com/carbon_fiber.htm
>>>>
>>>>I am interested.
>>>>
>>>>Is this real CF or copy ?
>>>>
>>>>Can I see some better pics up close of the one for the FD. Do you have
>>>>pics yet of the unit installed ???
>>>>
>>>>Do you have them in stock now ?
>>>>
>>>>How long would it take to get one shipped to Miami, Florida ?
>>>>>>>Thanks a mil, Look forward to hearing from you.
>>>>
>>>>Rgds,
>>>>Richard Hill
>>>>www.trinituner.com

banzaitoyota

HMMMMMM, I especially like this particuliar snippet from you:

">Heres what I was thinking for the group buy. A window of 1 week for each
>group order, but I could do that as long as people are willing to buy. 1-5
>orders @ $120 shipped,
>6-10 @ $110 shipped,
>11+ @ $100 shipped.

E6KT2

Actually, you have three. I am, however, going to have a part soon, right? You didn't answer this directly in the other thread so I am asking you again. When will I recieve the S4 stereo surround? Thanks.

peacekeeper

Well sir thank you for the long list of E-MAILS!!!!!!!!!!!!!!
However I see nowhere in there of a forum post. Could you please clarify which forum e-mails are posted on for me I am not familiar with this type of forum. In any case, I don't see where he is going wrong with that business proposition. As a student of business management, I see that as a very neatly and drawn out entrepunurial nogotiation on a said product for a said price that will be shipped on a per order basis to the non contiguous US. Now I ask YOU sir, Where do you see him going wrong in this transaction of comunication log? I for one am planing on ordering a radiator pannel from Adam, and I plan on keeping in touch with him when I do. Everyone seems alittle at fault at the latter transaction but that is being taken care of. Now since we all know this is a Hobby business for money on the side we should take into consideration that it is one person not many doing this, am I right? As for delays, I don't see anyone trying to defame...lets say pineapple racing for not delivering on time, or the RX-7store, or mazdaperformance.com when they don't get their stuff from them on time. Is this because they are "businesses"? and Adam in one "guy"? Or is it that they expect delays from a company of many people who get tons of orders a day, and they do personal business with one person and some how think that there wont be delays? He has many oders from people I am sure. I would like to see a person go after a corporation that had to put one of their ordered parts on back order when they said they would ship it at a certain date. You know what the courts would do to you if you tried something as stupid and childish as that? They would string you up by your ***** and goat F@#$ you. This needs to be dropped right here and now because nothing anyone says here anymore is going to make the situation any better. From now on the less said the better and personal transactions should be done in private and if something goes wrong it should be kept in private, like stated before. Have at it Adam, I'll be conacting you soon about the pannel.
peace,
Charles

mazdaspeed7

First, he came to me. Second, I havent taken any orders, nor do I plan to, until my other things are finished and shipped. But what is the problem with setting up future business now? I know it takes time to set things like that up, thats why I went ahead and got started. By the time that comes to taking orders, Ill have all of my other stuff finished, and Ill have time to do it.


Peacekeeper, its nice for someone to actually understand how business works. I look forward to doing business with you.

Kurgan, I suggest you PM me about this. I want to get this worked out.

banzaitoyota

Its from the "big list"
Adam has money in heis possesion for parts he has not delivered yet for whatever reason... And he is telling another list he can deliver multiple orders in one week.
I would order from ADAM if i could see a pic of the finished product and if it were available for shipment in a reasonable amount of time (reasonable 1-2 weeks)
This has been dragging on for months!!!

I don't know about you but I don't like my money floating around wondering if the supplier will find it convinient to produce the part that is already paid for.

mazdaspeed7

First things first. Go take a minute, and carefully read peacekeepers above post. You seem to have NO idea how businesses work in real life. This isnt your little fairy-tale world of perfect business. This is REAL life.



Its really simple. If you dont like the basis of my business, then dont buy from me. Good luck finding somene who does quality cf work, and makes parts before people buy. These arent hondas, you dont have 20,000 stupid ricers that will drop a months paycheck just because they see the words "carbon fiber"

Delays happen, in ANY business. How many people have RB full TII exhausts on backorder? How long have they been on backorder? Now take away their company, all their employees, and their full time work schedule, and you have something similar to what I do. I use my free time to make and sell cf parts. I have priorities, besides my cf work. Thats life. I simply dont make enough money to keep parts in stock. And youre the first person Ive had complain about my method of business.

seymour30uk

can we shut this thread now. its getting kinda dull. outside observations of this are....
not on time??? worth a refund in full in the UK if the case, which appears to be here....
less shipping and handling???if thats the case in the US of A then so be it...
being dicked about charge??? taking it a bit far, bit of being a dick all round on this one
and as for posting on forum, lets not in future eh, or perhaps set up a second forum regarding trader experiences or something, this one though has run and run, and less playground crap like crybaby whilst were at it.... however time to end it , duller than my heavily oxidised wheels now

Kurgan

BRAVO!! CLOSE THE THREAD!!!!!!!!

banzaitoyota

I'm done!

gold87na

i cannot say i'm siding with either side, but would like to add no matter the problems this shold not be a public issue it does make both sides look bad. but two negitives will never make right. I know how to work with fiberglass and i'm figuring it's similar to carbonfiber it's an art and if mazdaspeed7 is anything like me you wouldnt be able to give an exact date to when it would be done.. if something repairable goes wrong it will take dry time and sanding time before cosmetic repair. dry time i always extend (hoping for better cure i guess).
you two should really exchange phone/email and chat privatly... I hope everything goes well and you both can settle this smoothly...

Kurgan

A week and a half later, no communication from Adam. Please refund the money.

Kurgan

Got an email a week or so ago saying money would be soon... nothing else... Adam, please send me a money order... this is getting a little out of hand. If you don't have the money, send me the panel and I'll sell it... right now, you have both my money and the panel... just give me one.