Anyone tuned by Rotary Reliability and Racing?
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#12
Full Member
iTrader: (21)
I guess I'm the only one that had bad experience with them. I would never take it there. Poor workmanship on installation by Louie and his brother. Nelson's tune is mediocre at best with Power FC. I've taken it to other places that showed me their "tune", it's like it wasn't even tuned, looks like they had a generic map that they used. Nick is barely involved even though it's his shop. I was very disappointed. I have spoken to several people who had the same issues. I'm having Neptune Speed redoing all the work that they messed up on.
To be fair, I will note that this is just from my personal experience, and I hope nothing like this happens to anyone else, that's why I'm posting it here.
Here's a couple of their mistakes that I can recall at the top of my head:
1. My FMIC was installed, but it wasn't even straight, it was off to one side. Louie said since it's from RX7store and aftermarket, there's no way the could have straighten it. Took it to Neptune speed, explained issue, fixed in 20 minutes.
2. Once FMIC was installed, condensor wasn't even mounted on anything, it was hanging on by the a/c lines. Broken A/C after a couple of days, tried to blame it on me saying that it was already broken before. Had to convince them that it was their mistake. They finally conceded and replaced/charged it. I'm sure they cost shifted that and overcharge me on something else too. Way overpriced for poor worksmanship.
3. Shop didn't remember to tighten my strut tower bolts. Small things that gets overlooked is an indication of a half *** job.
4. My radiator fan wasn't running for some reason, gave it to them to diagnose, Louie ended up hard wiring the fan to run constantly, problem fixed according to him. I'm having a different shop trying to rewire back on how it was suppose to be originally.
5. Installed my brand new gt32r turbo, blew after 2K miles. Tuned at 15 psi, and made 306whp.
6. Tuned my BW S362 made 316 at 14 psi. Extremely rich at idle. Really?! for that turbo? Worse tune ever!
7. Left my RB Duals and and medium size stock mount intercooler to be sold there. Once sold, it seem like they didn't want to give the money back. They want to me take my car back there to tune and fix other issues so it would be deducted from what they sold the exhaust and i/c for.
8. Installed my fuel kit and crimped one of the lines, another shop found out when they were doing other work to it.
There's a lot more that I'm too lazy to type. But I personally know a couple of people on this board who has taken their vehicle else where.
I've spent more than $10K at RRR and I now I wouldn't let them touch my car for free.
Again, this is just my personal experience with them, I hope it wasn't like this to everyone else. But I don't want another member to be in the same situation as I had.
I'm in no way affiliated or promoting any shop, but I know good, honest work when I see it. I didn't see it at RRR. If you go to Neptune Speed in Huntington Beach, there's a couple of cars there that are from RRR getting fixed. Neptune Speed is booked until end of July 30th as will not be taking any more cars until then, that's how busy they are.
So if I had to recommend, I would say, don't go there. Good luck.
To be fair, I will note that this is just from my personal experience, and I hope nothing like this happens to anyone else, that's why I'm posting it here.
Here's a couple of their mistakes that I can recall at the top of my head:
1. My FMIC was installed, but it wasn't even straight, it was off to one side. Louie said since it's from RX7store and aftermarket, there's no way the could have straighten it. Took it to Neptune speed, explained issue, fixed in 20 minutes.
2. Once FMIC was installed, condensor wasn't even mounted on anything, it was hanging on by the a/c lines. Broken A/C after a couple of days, tried to blame it on me saying that it was already broken before. Had to convince them that it was their mistake. They finally conceded and replaced/charged it. I'm sure they cost shifted that and overcharge me on something else too. Way overpriced for poor worksmanship.
3. Shop didn't remember to tighten my strut tower bolts. Small things that gets overlooked is an indication of a half *** job.
4. My radiator fan wasn't running for some reason, gave it to them to diagnose, Louie ended up hard wiring the fan to run constantly, problem fixed according to him. I'm having a different shop trying to rewire back on how it was suppose to be originally.
5. Installed my brand new gt32r turbo, blew after 2K miles. Tuned at 15 psi, and made 306whp.
6. Tuned my BW S362 made 316 at 14 psi. Extremely rich at idle. Really?! for that turbo? Worse tune ever!
7. Left my RB Duals and and medium size stock mount intercooler to be sold there. Once sold, it seem like they didn't want to give the money back. They want to me take my car back there to tune and fix other issues so it would be deducted from what they sold the exhaust and i/c for.
8. Installed my fuel kit and crimped one of the lines, another shop found out when they were doing other work to it.
There's a lot more that I'm too lazy to type. But I personally know a couple of people on this board who has taken their vehicle else where.
I've spent more than $10K at RRR and I now I wouldn't let them touch my car for free.
Again, this is just my personal experience with them, I hope it wasn't like this to everyone else. But I don't want another member to be in the same situation as I had.
I'm in no way affiliated or promoting any shop, but I know good, honest work when I see it. I didn't see it at RRR. If you go to Neptune Speed in Huntington Beach, there's a couple of cars there that are from RRR getting fixed. Neptune Speed is booked until end of July 30th as will not be taking any more cars until then, that's how busy they are.
So if I had to recommend, I would say, don't go there. Good luck.
#13
Money talks-mine says bye
iTrader: (18)
I've had similar poor mechanic experience at RRR also. They separate my stock top mount from the compressor hose and they wondered why it wouldn't make boost. Frankly they are just lazy. Nelson knows what to do, but the slack can be contagious there. Bit of a crap shoot, but good luck.
#15
Senior Member
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Join Date: Sep 2003
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well i can say the same for neptune speed being hella lazy. I asked him to fix my head light because the motor wasn't aligned properly and it would not be at its highest point. Yoshiya told me he could not do anything even though I was already going to pay him to do it. I paid neptune $200 because they said they could put a tune that would make the car run like crap but it would pass smog. Nope didn't pass smog and he said the $200 was unrefundable. Last but not least I had turbos with dynamic seals that required fully synthetic idemitsu oil, which i left on the passenger seat. I told them to specifically put this in before tuning it and guess what they didn't and turbos leaked oil shortly after. I mean the tune yoshiya put on my car was okay but they pretty much messed up my turbos rendering the tune useless.
#17
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Join Date: Aug 2007
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so where should i take my car too? fresh motor t2 with sp. now that people are speaking up about bad tune from RRR. I went to shine yesterday to pick up my kit from ken. he took me for a spin around the block and he told me that he wasn't happy with his tune also. his car has some lag on the low end and he's running the stock 99 turbos.
#18
Rotary Enthusiast
iTrader: (4)
I think the best thing is learn to tune some yourself if possible, a couple hours on a dyno isnt enough to get a perfect tune. Have a shop get some good power and dial in some safe afr's and timing at full boost and street tune the drivability parts of the map on your own. Shops often focus on making the power and making sure the car doesnt blow up but they dont always have the time or have customers willing to pay for the time that it takes to tune the low end, cruise and all the other conditions the car runs under during normal daily driving activities. For example it can take several sessions just to hit all the corrections when the car is cold because you only have a limited amount time the car is running under those conditions before its warm and then you have to wait quite awhile for another chance.
#19
Money talks-mine says bye
iTrader: (18)
Just to clarify, my comments were to note concerns about RRR mechanics thoroughness, rather than Nelsons tuning. Idle and cold tuning is time consuming and I personally am OK doing it myself rather than paying Nelson to do it. Your primary concerns should be a safe high load fuel map, and you'll surely get that at RRR with no risk of your engine running lean. Just don't expect to pass emissions afterwards.
#20
phoking714
In Reply to PHOKING (Thi)...... As we all know there are ALWAYS two sides to the story. Now that you've all read the myth. Here are the facts;
You failed to mention on your post that you declined to purchase new parts as were offered and advised. And, "ALL" of the parts used on your vehicle were supplied by "YOU" and were "OLD and USED" from cars that had been parted out.
1. FMIC "you" brought to have installed in your vehicle was bent, fins were damaged, and all mounting brackets were bent. You were offered to have new ones welded on. However, you declined to have that work done.
2. The vehicle was towed in from a 'body shop' from where the front end was allegedly repaired, with radiator and ac condensor damaged. I should have consulted with you before taking it upon myself to kind heartedly make unrequested and "uncharged" repairs to ac system using "MY personal parts" (customer satisfaction always put first)!!!
3. I take full responsibility for not having a perfect day and being human as that was an oversight on my part. It was brought to "your" attention not to mine as "I" delivered the vehicle to you. A full apology was given to you as you "appeared" to have accepted human error by saying something like....that's ok.
4. The front body harness was damaged from prior accidents. Therefore, you were offered to have it repaired "the right professional way". HOWEVER, after deliberating back and forth, you requested they be 'temporarily' fixed until you were able to return and have them repaired back to factory specs.
5. Turbo was a 30/32 which is obviously too small for a rotary. But, 'You" wanted something with very quick spool-up that were faster than twin turbos. It was explained to you that the power would die out at about 7200 rpm. You stated you did not mind because you wanted, 'light to light acceleration'. Top speed did not appear to be your concern.
6. I'm not a tuner. Can't speak for Nelson.
7. Monetary concerns for your repairs at that time would have been addressed with owner Nick, not me.
8. Had there would have been a 'crimped' fuel line (as you stated), How was it possible to have steady fuel pressure as the vehicle was being tuned???
It's unfortunate you felt you had a bad experience there. However, if you would have initionally taken my advice when you were offered to; repair some of your broken parts, it would have made my job easier in fullfilling your requests to a higher level of standards than what I was given to work with (used, broken, and salvaged parts).
As most of you know, I have moved on to bigger and better things as I continue to be recognized as an honest and reputable technician!!!
You failed to mention on your post that you declined to purchase new parts as were offered and advised. And, "ALL" of the parts used on your vehicle were supplied by "YOU" and were "OLD and USED" from cars that had been parted out.
1. FMIC "you" brought to have installed in your vehicle was bent, fins were damaged, and all mounting brackets were bent. You were offered to have new ones welded on. However, you declined to have that work done.
2. The vehicle was towed in from a 'body shop' from where the front end was allegedly repaired, with radiator and ac condensor damaged. I should have consulted with you before taking it upon myself to kind heartedly make unrequested and "uncharged" repairs to ac system using "MY personal parts" (customer satisfaction always put first)!!!
3. I take full responsibility for not having a perfect day and being human as that was an oversight on my part. It was brought to "your" attention not to mine as "I" delivered the vehicle to you. A full apology was given to you as you "appeared" to have accepted human error by saying something like....that's ok.
4. The front body harness was damaged from prior accidents. Therefore, you were offered to have it repaired "the right professional way". HOWEVER, after deliberating back and forth, you requested they be 'temporarily' fixed until you were able to return and have them repaired back to factory specs.
5. Turbo was a 30/32 which is obviously too small for a rotary. But, 'You" wanted something with very quick spool-up that were faster than twin turbos. It was explained to you that the power would die out at about 7200 rpm. You stated you did not mind because you wanted, 'light to light acceleration'. Top speed did not appear to be your concern.
6. I'm not a tuner. Can't speak for Nelson.
7. Monetary concerns for your repairs at that time would have been addressed with owner Nick, not me.
8. Had there would have been a 'crimped' fuel line (as you stated), How was it possible to have steady fuel pressure as the vehicle was being tuned???
It's unfortunate you felt you had a bad experience there. However, if you would have initionally taken my advice when you were offered to; repair some of your broken parts, it would have made my job easier in fullfilling your requests to a higher level of standards than what I was given to work with (used, broken, and salvaged parts).
As most of you know, I have moved on to bigger and better things as I continue to be recognized as an honest and reputable technician!!!
#22
Sharp Claws
iTrader: (30)
In Reply to PHOKING (Thi)...... As we all know there are ALWAYS two sides to the story. Now that you've all read the myth. Here are the facts;
You failed to mention on your post that you declined to purchase new parts as were offered and advised. And, "ALL" of the parts used on your vehicle were supplied by "YOU" and were "OLD and USED" from cars that had been parted out.
1. FMIC "you" brought to have installed in your vehicle was bent, fins were damaged, and all mounting brackets were bent. You were offered to have new ones welded on. However, you declined to have that work done.
2. The vehicle was towed in from a 'body shop' from where the front end was allegedly repaired, with radiator and ac condensor damaged. I should have consulted with you before taking it upon myself to kind heartedly make unrequested and "uncharged" repairs to ac system using "MY personal parts" (customer satisfaction always put first)!!!
3. I take full responsibility for not having a perfect day and being human as that was an oversight on my part. It was brought to "your" attention not to mine as "I" delivered the vehicle to you. A full apology was given to you as you "appeared" to have accepted human error by saying something like....that's ok.
4. The front body harness was damaged from prior accidents. Therefore, you were offered to have it repaired "the right professional way". HOWEVER, after deliberating back and forth, you requested they be 'temporarily' fixed until you were able to return and have them repaired back to factory specs.
5. Turbo was a 30/32 which is obviously too small for a rotary. But, 'You" wanted something with very quick spool-up that were faster than twin turbos. It was explained to you that the power would die out at about 7200 rpm. You stated you did not mind because you wanted, 'light to light acceleration'. Top speed did not appear to be your concern.
6. I'm not a tuner. Can't speak for Nelson.
7. Monetary concerns for your repairs at that time would have been addressed with owner Nick, not me.
8. Had there would have been a 'crimped' fuel line (as you stated), How was it possible to have steady fuel pressure as the vehicle was being tuned???
It's unfortunate you felt you had a bad experience there. However, if you would have initionally taken my advice when you were offered to; repair some of your broken parts, it would have made my job easier in fullfilling your requests to a higher level of standards than what I was given to work with (used, broken, and salvaged parts).
As most of you know, I have moved on to bigger and better things as I continue to be recognized as an honest and reputable technician!!!
You failed to mention on your post that you declined to purchase new parts as were offered and advised. And, "ALL" of the parts used on your vehicle were supplied by "YOU" and were "OLD and USED" from cars that had been parted out.
1. FMIC "you" brought to have installed in your vehicle was bent, fins were damaged, and all mounting brackets were bent. You were offered to have new ones welded on. However, you declined to have that work done.
2. The vehicle was towed in from a 'body shop' from where the front end was allegedly repaired, with radiator and ac condensor damaged. I should have consulted with you before taking it upon myself to kind heartedly make unrequested and "uncharged" repairs to ac system using "MY personal parts" (customer satisfaction always put first)!!!
3. I take full responsibility for not having a perfect day and being human as that was an oversight on my part. It was brought to "your" attention not to mine as "I" delivered the vehicle to you. A full apology was given to you as you "appeared" to have accepted human error by saying something like....that's ok.
4. The front body harness was damaged from prior accidents. Therefore, you were offered to have it repaired "the right professional way". HOWEVER, after deliberating back and forth, you requested they be 'temporarily' fixed until you were able to return and have them repaired back to factory specs.
5. Turbo was a 30/32 which is obviously too small for a rotary. But, 'You" wanted something with very quick spool-up that were faster than twin turbos. It was explained to you that the power would die out at about 7200 rpm. You stated you did not mind because you wanted, 'light to light acceleration'. Top speed did not appear to be your concern.
6. I'm not a tuner. Can't speak for Nelson.
7. Monetary concerns for your repairs at that time would have been addressed with owner Nick, not me.
8. Had there would have been a 'crimped' fuel line (as you stated), How was it possible to have steady fuel pressure as the vehicle was being tuned???
It's unfortunate you felt you had a bad experience there. However, if you would have initionally taken my advice when you were offered to; repair some of your broken parts, it would have made my job easier in fullfilling your requests to a higher level of standards than what I was given to work with (used, broken, and salvaged parts).
As most of you know, I have moved on to bigger and better things as I continue to be recognized as an honest and reputable technician!!!
#23
Full Member
iTrader: (21)
In Reply to PHOKING (Thi)...... As we all know there are ALWAYS two sides to the story. Now that you've all read the myth. Here are the facts;
You failed to mention on your post that you declined to purchase new parts as were offered and advised. And, "ALL" of the parts used on your vehicle were supplied by "YOU" and were "OLD and USED" from cars that had been parted out.
1. FMIC "you" brought to have installed in your vehicle was bent, fins were damaged, and all mounting brackets were bent. You were offered to have new ones welded on. However, you declined to have that work done.
2. The vehicle was towed in from a 'body shop' from where the front end was allegedly repaired, with radiator and ac condensor damaged. I should have consulted with you before taking it upon myself to kind heartedly make unrequested and "uncharged" repairs to ac system using "MY personal parts" (customer satisfaction always put first)!!!
3. I take full responsibility for not having a perfect day and being human as that was an oversight on my part. It was brought to "your" attention not to mine as "I" delivered the vehicle to you. A full apology was given to you as you "appeared" to have accepted human error by saying something like....that's ok.
4. The front body harness was damaged from prior accidents. Therefore, you were offered to have it repaired "the right professional way". HOWEVER, after deliberating back and forth, you requested they be 'temporarily' fixed until you were able to return and have them repaired back to factory specs.
5. Turbo was a 30/32 which is obviously too small for a rotary. But, 'You" wanted something with very quick spool-up that were faster than twin turbos. It was explained to you that the power would die out at about 7200 rpm. You stated you did not mind because you wanted, 'light to light acceleration'. Top speed did not appear to be your concern.
6. I'm not a tuner. Can't speak for Nelson.
7. Monetary concerns for your repairs at that time would have been addressed with owner Nick, not me.
8. Had there would have been a 'crimped' fuel line (as you stated), How was it possible to have steady fuel pressure as the vehicle was being tuned???
It's unfortunate you felt you had a bad experience there. However, if you would have initionally taken my advice when you were offered to; repair some of your broken parts, it would have made my job easier in fullfilling your requests to a higher level of standards than what I was given to work with (used, broken, and salvaged parts).
As most of you know, I have moved on to bigger and better things as I continue to be recognized as an honest and reputable technician!!!
You failed to mention on your post that you declined to purchase new parts as were offered and advised. And, "ALL" of the parts used on your vehicle were supplied by "YOU" and were "OLD and USED" from cars that had been parted out.
1. FMIC "you" brought to have installed in your vehicle was bent, fins were damaged, and all mounting brackets were bent. You were offered to have new ones welded on. However, you declined to have that work done.
2. The vehicle was towed in from a 'body shop' from where the front end was allegedly repaired, with radiator and ac condensor damaged. I should have consulted with you before taking it upon myself to kind heartedly make unrequested and "uncharged" repairs to ac system using "MY personal parts" (customer satisfaction always put first)!!!
3. I take full responsibility for not having a perfect day and being human as that was an oversight on my part. It was brought to "your" attention not to mine as "I" delivered the vehicle to you. A full apology was given to you as you "appeared" to have accepted human error by saying something like....that's ok.
4. The front body harness was damaged from prior accidents. Therefore, you were offered to have it repaired "the right professional way". HOWEVER, after deliberating back and forth, you requested they be 'temporarily' fixed until you were able to return and have them repaired back to factory specs.
5. Turbo was a 30/32 which is obviously too small for a rotary. But, 'You" wanted something with very quick spool-up that were faster than twin turbos. It was explained to you that the power would die out at about 7200 rpm. You stated you did not mind because you wanted, 'light to light acceleration'. Top speed did not appear to be your concern.
6. I'm not a tuner. Can't speak for Nelson.
7. Monetary concerns for your repairs at that time would have been addressed with owner Nick, not me.
8. Had there would have been a 'crimped' fuel line (as you stated), How was it possible to have steady fuel pressure as the vehicle was being tuned???
It's unfortunate you felt you had a bad experience there. However, if you would have initionally taken my advice when you were offered to; repair some of your broken parts, it would have made my job easier in fullfilling your requests to a higher level of standards than what I was given to work with (used, broken, and salvaged parts).
As most of you know, I have moved on to bigger and better things as I continue to be recognized as an honest and reputable technician!!!
1. My FMIC was purchased brand new from RX7store.net. There were no bent fins, all brackets and pipes were there. You couldn't straighten it, yet another shop had done it so easily.
2. My car has never been in an accident. It was towed from bodyshop because I had it freshly painted. You already knew this, yet you are spewing lies stating it's been in accident. The A/C condensor was in working order along with a Mashimoto? after market radiator. I've decided to purchase the brand new Koyo N flow radiator for you to install based on your recommendation. The reason why the condensor broke is because when you installed it, you did not weld it to a bracket. The condensor was hanging by its hard lines, thus broke. Again, you knew it was freshly painted and not due to accident. I've requested you to be careful with the paint job too as it's freshly painted.
3. I'm just saying that things get overlooked quite alot there.
4. The vehicle had no prior accidents. I've spent almost a year in looking for the perfect FD with no accidents, straight frame. I took an 8 hr. bus to pickup the car and drove it home when I found the FD I wanted. I was going to take it back until I realize I wasn't getting the right service there. Not going to make that mistake again.
5. I was only saying that with that tune and turbo, and Water injection. I felt it should have made more.
6 & 7. I agree with you, but I was only voicing my concerns.
8. I was informed by a different shop that fuel line was being pressed in by some bolt after they fixed it for me.
My parts were not used. I bought the FMIC brand new from Rx7store. My turbo kit was brand new, which you've purchased as well. The Water Injection kit was also brand new purchased by you. Did you remember I had to tow my car back to your shop because you've stripped one of the wires on the WI kit and it kept spraying because the positive wire was hitting the frame? Another overlooked issue. If you were honest, you'd known that my car was freshly painted then towed to your shop, it has never been in an accident like you said.
I was not going to reply because, well...frankly there's no point as the work has already been done. But I wanted to reply because you are not being honest with regards to the condition of my car. When I first took my car to your shop, I kept telling you guys that I don't mind paying for more money, as long as it gets done professionally. I know what I want in my car and I demand good, professional worksmanship, I don't mind paying a little more for that. I've since painted my car again because I wanted a better paint job. So again, please don't lie about my car not being in good condition from prior accidents. I will be more than happy for anyone to inspect my car and tell me that it's been in an accident.
Let's cut to the chase. I know I demand a lot for work being performed on my car, and that's because I've spent $45K + on it so far. I am willing to pay extra for top notch work. I just felt that RRR did not uphold its end of the bargain when I first came to the shop and we agreed to have professional work performed on it.
I feel that I did not receive meticulous work that we agreed on. Again, this is just from my personal experience. I'm sure there are numerous customers who are extremely happy with RRR's service. I might be the 1 person that alot of things went wrong with. I've since taken my car to different shops and very happy with their work. In the end, Louie is a very nice person who will work with his customers, we just had different expectations. Let's just agree to disagree then.
#24
Sharp Claws
iTrader: (30)
i can attest to the poor quality of the RX7store.net chinese greddy knockoff kits. the alignment tabs are welded on by eye and usually are a few inches off, one kit came with a hole in the core, another i saw hole a hole punched in it from what looked like a large pipe somehow. they are packaged and shipped VERY poorly.
with some work they do the job, but fitment right out of the box? no. i wouldn't complain about the shop doing the install when the parts are inadequate and need instant modification. fortunately the 1 install i did and the other i helped with, the owners were content with the slight visual impairments of the fitment.
even though i might get in trouble for defending yet another shop, unless you are doing the work you have no idea how long that list was in order to put all the nuts ande bolts back together on the car. from the admitted sound of it the car was a rather decent sized project and no shop wants to work for peanuts at the end of the day. count up the labor hours it took and how much you were charged and you understand why it may appear that laziness is onset, truth is everyone gets tired of looking at the same car knowing they aren't making what they would like to.
but in your defense, if you were willing to pay what they were asking for the work then they should have just sacked up and done it.
BUT many of my customers have been there when i had a meltdown on their car, cursing it and wanting to be rid of it, we all do and want this at some point. sounds like yours was one of those. i 100% despise seeing a car come in on the hook with wiring dangling and an estimate for repairs that was nowhere near what it should have been because dozens of things were added on after the fact, then the customer is scratching his head wondering why the bill is now double what they were quoted. durr.. and people generally don't just bring in a car without an up front estimate, but we don't have a crystal ball, really we don't.
my advice to everyone, make a damn list of everything you NEED done. look at the car and think, think hard. the more up front you are with the shop the more up front they can be with you. it's a nightmare juggling **** around when someone is jerking you around.
sometimes it's in your best interest to break things up into induvidual jobs, if possible. i know i can focus more on a particular task without the dozens that follow it.
with some work they do the job, but fitment right out of the box? no. i wouldn't complain about the shop doing the install when the parts are inadequate and need instant modification. fortunately the 1 install i did and the other i helped with, the owners were content with the slight visual impairments of the fitment.
even though i might get in trouble for defending yet another shop, unless you are doing the work you have no idea how long that list was in order to put all the nuts ande bolts back together on the car. from the admitted sound of it the car was a rather decent sized project and no shop wants to work for peanuts at the end of the day. count up the labor hours it took and how much you were charged and you understand why it may appear that laziness is onset, truth is everyone gets tired of looking at the same car knowing they aren't making what they would like to.
but in your defense, if you were willing to pay what they were asking for the work then they should have just sacked up and done it.
BUT many of my customers have been there when i had a meltdown on their car, cursing it and wanting to be rid of it, we all do and want this at some point. sounds like yours was one of those. i 100% despise seeing a car come in on the hook with wiring dangling and an estimate for repairs that was nowhere near what it should have been because dozens of things were added on after the fact, then the customer is scratching his head wondering why the bill is now double what they were quoted. durr.. and people generally don't just bring in a car without an up front estimate, but we don't have a crystal ball, really we don't.
my advice to everyone, make a damn list of everything you NEED done. look at the car and think, think hard. the more up front you are with the shop the more up front they can be with you. it's a nightmare juggling **** around when someone is jerking you around.
sometimes it's in your best interest to break things up into induvidual jobs, if possible. i know i can focus more on a particular task without the dozens that follow it.
Last edited by RotaryEvolution; 07-07-12 at 10:50 PM.