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Haltech another HALTECH e6k wont CONNECT.........

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Old 11-22-10, 12:51 PM
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another HALTECH e6k wont CONNECT.........

........and yes i did search. but im sure someone out there will throw a link on here and say i didnt, but really i did.

my car/e6k sat for awhile and when i finally got it running again, the laptop wont connect with the ecu. im using the same laptop(dell latitude c400) that i did when the car was used on a daily basis, and had no issues before until now. what would cause this? nothing was changed on the laptop and nothing was changed on the car. i had someone tell me they had this same issue before and fixed it, but it was a long time ago they forgot what actually fixed it. i have attached a pic of how/when the software gets stuck. if im offline and switch to online it gets stuck here, with or without the cable connected. any info on how to fix this issue will be greatly appreciated!!!


thanks everyone
Attached Thumbnails another HALTECH e6k wont CONNECT.........-haltech.jpg  
Old 11-22-10, 01:11 PM
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The waiting game......

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Find a new updated version on haltech site and go from there to see if that helps.
Old 11-22-10, 02:11 PM
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Originally Posted by 2slow4stock
Find a new updated version on haltech site and go from there to see if that helps.

the only thing i found was what im using. thanks for the help though
Old 11-22-10, 05:14 PM
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good luck finding it im still looking for it.., the guy that keeps answering the phone at Haltech does not care to help me at all. which kinda makes sure i dont buy anything haltech again. they offer no support in any way shape or form. and jerry gary whatever the hell his name is doesnt want to help... so version 7.17 please someone?
Old 11-22-10, 10:27 PM
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didnt know there was a new version out. wonder why its not on the website. so i take it your having the same issue as me, or something different


new version plz anyone
Old 11-22-10, 10:49 PM
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im ready to throw this thing in the can.. and never buy a damned thing haltech after the tech unsupport
Old 11-23-10, 03:04 AM
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you know your asking the help desk dude for ECU software that was obsolescent before he made it out of school
i don't blame them for no longer supporting a product that doesn't generate them any coin for their time

your issue with the freeze up is well known and usually the result of some registers left in files that have been written in the "local disk:program files: haltech"
( that is about all i recall ATM,, its fixed with a re-install or just deleting the registry )

E6K 717 for all those who still need it --
http://www.sendspace.com/file/iv6hjy

PS
if you think you had bad service, wait till you deal with microtech before calling spades
-- even with current ECU's
i have no doubt had you used a current haltech platform you will have had all the help you need
asking the help guy about a product that was done and dusted before he graduated school and expecting a result was a bit much
Old 11-23-10, 08:01 AM
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well i was asking them to run a diagnostic on it.($$$) thanks for the file kind sir would you happen to have 6.09?
Old 11-23-10, 08:18 AM
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sorry, don't think so but will look anyway , if it turns up i will post it
hope that 7.17 file works for you as its the only one i don't have the whole zip for
Old 11-23-10, 11:48 AM
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Originally Posted by bumpstart
you know your asking the help desk dude for ECU software that was obsolescent before he made it out of school
i don't blame them for no longer supporting a product that doesn't generate them any coin for their time

your issue with the freeze up is well known and usually the result of some registers left in files that have been written in the "local disk:program files: haltech"
( that is about all i recall ATM,, its fixed with a re-install or just deleting the registry )

E6K 717 for all those who still need it --
http://www.sendspace.com/file/iv6hjy

PS
if you think you had bad service, wait till you deal with microtech before calling spades
-- even with current ECU's
i have no doubt had you used a current haltech platform you will have had all the help you need
asking the help guy about a product that was done and dusted before he graduated school and expecting a result was a bit much
i dont suppose you would be able to walk me through deleting registries? havent done that before

but thanks for all the help. hopefully i can figure this out
Old 11-23-10, 12:00 PM
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I heard the 7.17 was buggy and that 6.34 is the best version. That's what I've heard. I run 6.34 and an old toshiba. No problems for me. The key is to boot straight to DOS mode and run haltech from there. Don't run it from windows!
Old 11-23-10, 12:49 PM
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believe it or not....i tried getn to DOS on the pos but cant figure that out either .....i swear im not a dumbass
Old 11-23-10, 05:40 PM
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What is your OS? I run 98 so it's easy for me. Just press F8 when you see the BIOS screen and the DOS menu comes up for safe mode, regular mode, or DOS. Pick DOS and run the haltech from there. You shouldn't have a problem.

I took it one step further and made my own boot menu. I can choose the haltech or windows at startup.

edit:
you need an old computer that has a REAL DOS version in it. Emulators or command prompts probably won't cut it.

Last edited by beefhole; 11-23-10 at 05:43 PM.
Old 11-23-10, 10:53 PM
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for those with xp machines ( i literally have a 286 with a serial port for this stuff )
http://forums.haltech.com/viewtopic.php?f=13&t=1817
vista machines must also use DOS box

other connection issues arise from faulty serial or USB cable or adapter ( needs ferrite shield )

as for deleting the temporary files, IIRC its something like -
local disc: program files: haltech :
then look for a file called temp backup.map and delete it
( sorry that is off recall and different platforms may have slightly different directories )
hopefully claudio will chime in and correct it for e6k specifically

while there you will note a file called serialcomm config settings
if you open it in notebook you can alter the serial port settings here if you have a comms clash
( ie,, if something you have installed recently has re-assigned the default comms port )
i have mine as
PortName=COM2
BaudRate=12
DataBits=3
StopBits=0
Parity=0
FlowControl=2

Last edited by bumpstart; 11-23-10 at 10:57 PM.
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Old 11-23-10, 11:07 PM
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im running ME...i tried the F8 with no luck. doesnt have an option for DOS.

thanks bumpstart ill give that a try and see what i can come up with
Old 11-24-10, 06:06 AM
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^Get rid of that ****! Just for your sake in general. ME is the only OS I haven't used in the past 15 or so years. I've used Mac's, Linux, and every other Windows. I'm glad I never had to deal with that pile of trash.

go on ebay or something and find an old laptop for $20. The E6k can run on a dinosaur (like a 286 mentioned). All you need is a good battery.
Old 11-24-10, 01:40 PM
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i cant figure anything out on this thing......wonder why the fu-- it doesnt work now when it did before......tried using virtualbox for my mac but i cant figure out that damn thing either lol. give me a airplane and i can fix the **** out of it....give me old windows and im screwed
Old 11-24-10, 06:49 PM
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Well, I'll say that a few days ago mine wouldn't connect either. All the wires were plugged in and it wouldn't even start to load. I just had to unplug, and plug the cable back in on the ECU side and it worked. Even though it looks connected, maybe it isn't. Other than that get yourself a "new" laptop.
Old 11-25-10, 02:29 PM
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i got it to work. the problem was the CABLE. if i run the haltech directly to the computer the unit interfaces in windows with dosbox and on windows 98! i have to figure what cable to buy now... clearly mine is not correct.
Old 11-25-10, 07:35 PM
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well thats the next thing im gonna mess with, the cable then the ecu....it worked before so i guess it makes sense that its not working now


i got dosbox to work on a vista laptop i have here. finally found my serial adapter and get it working correctly. everytime i go to "online" it shows "reconnect haltech"....the way it should if the ecu is not connected to the laptop....well today it works like i jst stated, connected ecu to laptop, ran dosbox it showed reconnect haltech...then i turned the ign on....and the software froze just like the pic i posted......


so does that mean theres something wrong with my ecu? same issue on 2 different laptops running e6k software 2 dfferent ways....still failing for the same issue....


any suggestions........i know many may think getn a new old laptop may fix the issue, but i ran a totally new laptop, that has never ran the haltech software and still came up with the same error....any ideas



thanks
Old 11-25-10, 09:05 PM
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Not so much the physical laptop age, but the OS. I still think you need an old laptop simply because it's cheap and has an old OS (or none at all) and that could be the key. I don't trust these emulators or compatibility modes.

Do like (we) you said you would do; check the cable! Unplug it. Wiggle it around.
Old 11-25-10, 10:00 PM
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see i had the haltech unit running in my living room so i could bypass my 10 foot rs-232 cable and ran the computer straight from the harness no middleman cable. it finally worked after like a week of screwing with every adapter i could get my hands on. my solution is to take the usb adapter which does work (some generic blue see through thing that uses a "prolific" driver) without the 10 foot megafail 9pin cable. Permanently attach the converter to the haltech harness and then use a 10 foot USB cable thus eliminating my signal problem. those usb to serial adapter can be had on ebay for 5 bucks
Old 11-26-10, 03:22 AM
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Originally Posted by monterx7
well that's the next thing im gonna mess with, the cable then the ecu....it worked before so i guess it makes sense that its not working now


i got dosbox to work on a vista laptop i have here. finally found my serial adapter and get it working correctly. everytime i go to "online" it shows "reconnect haltech"....the way it should if the ecu is not connected to the laptop....well today it works like i just stated, connected ecu to laptop, ran dosbox it showed reconnect haltech...then i turned the sign on....and the software froze just like the pic i posted......


so does that mean there's something wrong with my ecu? same issue on 2 different laptops running e6k software 2 different ways....still failing for the same issue....


any suggestions........i know many may think gen a new old laptop may fix the issue, but i ran a totally new laptop, that has never ran the haltech software and still came up with the same error....any ideas



thanks
still sounds like an adapter issue ,, these things are very sensitive to certain brands apparently
was the cable and the adapter common parts from the old system when you tried the new PC?
( your starting to find out why i found a 286 with a serial port the best solution )
Old 11-26-10, 05:33 AM
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my old system had a serial port built in that worked fine but now doesnt, and the cable is the same from before too. im getn windows 98 right now, gonna reformat the old dell w/ built in serial port that worked before thats running winME. while that is going on, going to take apart the serial plug that came with the ecu and see if theres anything wrong with that
Old 11-26-10, 05:43 AM
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Originally Posted by gxlbiscuit
see i had the haltech unit running in my living room so i could bypass my 10 foot rs-232 cable and ran the computer straight from the harness no middleman cable. it finally worked after like a week of screwing with every adapter i could get my hands on. my solution is to take the usb adapter which does work (some generic blue see through thing that uses a "prolific" driver) without the 10 foot megafail 9pin cable. Permanently attach the converter to the haltech harness and then use a 10 foot USB cable thus eliminating my signal problem. those usb to serial adapter can be had on ebay for 5 bucks

yeah im up for anything right now....will be trying different things today. hope to come up with something.


thanks to everyone for all the ideas and suggestions. again, ill let you guys know what i find or come up with today



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