addicted performance unlimited--above and beyond, warranty work
05-20-13, 04:51 AM
#26
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wow very interesting... i never recieved these post... but anyways. as i have my car back and it will be running shortly.....
as far as what was discussed vs. there was a lot of things in your post that was not said. or done that you claim. i will mention only one. im not into arguing it. and i was told over the phone this car was in great condition with 55000 miles on it.......
zach later told me they changed the mileage on the car... what was it before???
either way... this is all over now. i appreciate the car and will do with it as i please.
thank you!
as far as what was discussed vs. there was a lot of things in your post that was not said. or done that you claim. i will mention only one. im not into arguing it. and i was told over the phone this car was in great condition with 55000 miles on it.......
zach later told me they changed the mileage on the car... what was it before???
either way... this is all over now. i appreciate the car and will do with it as i please.
thank you!
05-20-13, 08:07 PM
#27
The original mileage was NEVER adjusted by us. That was a misunderstanding by the buyer. We sent the speedo ( with the mileage counter ) to DNA speedometers in Florida due to an out backlight. As we have had to do with many other Rx-7s because it is a common problem. But we NEVER adjust the actual mileage on the cars
And yes the car was returned to the owner after ALL the labor of the rebuild, pull, and install was all completely covered by us at no charge.
And yes the car was returned to the owner after ALL the labor of the rebuild, pull, and install was all completely covered by us at no charge.
05-21-13, 12:45 AM
#29
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The original mileage was NEVER adjusted by us. That was a misunderstanding by the buyer. We sent the speedo ( with the mileage counter ) to DNA speedometers in Florida due to an out backlight. As we have had to do with many other Rx-7s because it is a common problem. But we NEVER adjust the actual mileage on the cars
And yes the car was returned to the owner after ALL the labor of the rebuild, pull, and install was all completely covered by us at no charge.
And yes the car was returned to the owner after ALL the labor of the rebuild, pull, and install was all completely covered by us at no charge.
maybe cause ALL of these misunderstandings were stated differently or not stated at all.
just as why would anyone buy a used car in rough shape and put all used parts in it for 20 grand....... just doesnt make logical sense. had i known all of this i would have told you no from the start.
and i love how everyone jumped on the band wagon for you guys
way to go !!!
05-21-13, 12:03 PM
#30
maybe cause ALL of these misunderstandings were stated differently or not stated at all.
just as why would anyone buy a used car in rough shape and put all used parts in it for 20 grand....... just doesnt make logical sense. had i known all of this i would have told you no from the start.
and i love how everyone jumped on the band wagon for you guys way to go !!!
just as why would anyone buy a used car in rough shape and put all used parts in it for 20 grand....... just doesnt make logical sense. had i known all of this i would have told you no from the start.
and i love how everyone jumped on the band wagon for you guys
way to go !!!
Let me give you a little bit of "inside information". Shop owners don't get to be shop owners by accident. It takes a lot of money, planning, time and work. You usually work FAR harder and longer hours for your money than a regular joe at a factory or restaurant taking orders from a boss and going home stress-free at the end of 6 or 8 hours. The only way you can justify the investment and stress of having your own repair/restoration/performance shop is if you do it because of the love of working on cars. Obviously it's your goal as a shop owner to repair and restore cars, not destroy them. It goes along with that, that you have to have some skill and ability to actually get the work done properly (although admittedly everyone's definition of "properly" varies a lot).
You are trying to have us believe that this shop owner somehow intentionally screwing his customer and this car up. This goes against all the time and effort that the shop owner has put into building his name and reputation over the years, so that would not make any sense would it? Which is more likely...a shop owner picks one specific customer to screw over while treating tens of others fairly, OR the customer has unrealistic expectations or simply knows little/nothing about cars and is trying to hold the shop owner responsible for things which he has no control over?
Most people give shop owners credibility and the benefit of the doubt in these situations, because the shop owner has put in the time and effort to earn that credibility.
Meanwhile you have a low post count new member who can barely construct a legible thought and cannot even present valid arguments for his position, who expects to be given the full support of anyone who will read his story.
Some of it also goes to what you can prove and what you cannot prove, and who is better spoken. In this case, we have a shop owner who can prove what went into the initial build, what the warranty teardown looked like, and what went into the second/warranty build, and then we have a customer who posts senseless ramblings on an internet forum and admits to violating one or more warranty terms by taking a vehicle to an outside non-rotary-specific shop for repair and modification.
I wonder who we should believe?
05-21-13, 02:00 PM
#32
While this is up, I guess I should post pics of the 2nd (warranty) rebuild assembly. The two broken apex seals were replaced with new ones. Both rotor housings were also replaced with similar condition used ones.
Rotors were doctored up a little and reused since the slots were still fine.
Rotors were doctored up a little and reused since the slots were still fine.
Last edited by RotaryResurrection; 05-21-13 at 02:08 PM.
05-21-13, 06:25 PM
#35
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It's called "getting both sides of the story".
Let me give you a little bit of "inside information". Shop owners don't get to be shop owners by accident. It takes a lot of money, planning, time and work. You usually work FAR harder and longer hours for your money than a regular joe at a factory or restaurant taking orders from a boss and going home stress-free at the end of 6 or 8 hours. The only way you can justify the investment and stress of having your own repair/restoration/performance shop is if you do it because of the love of working on cars. Obviously it's your goal as a shop owner to repair and restore cars, not destroy them. It goes along with that, that you have to have some skill and ability to actually get the work done properly (although admittedly everyone's definition of "properly" varies a lot).
You are trying to have us believe that this shop owner somehow intentionally screwing his customer and this car up. This goes against all the time and effort that the shop owner has put into building his name and reputation over the years, so that would not make any sense would it? Which is more likely...a shop owner picks one specific customer to screw over while treating tens of others fairly, OR the customer has unrealistic expectations or simply knows little/nothing about cars and is trying to hold the shop owner responsible for things which he has no control over?
Most people give shop owners credibility and the benefit of the doubt in these situations, because the shop owner has put in the time and effort to earn that credibility.
Meanwhile you have a low post count new member who can barely construct a legible thought and cannot even present valid arguments for his position, who expects to be given the full support of anyone who will read his story.
Some of it also goes to what you can prove and what you cannot prove, and who is better spoken. In this case, we have a shop owner who can prove what went into the initial build, what the warranty teardown looked like, and what went into the second/warranty build, and then we have a customer who posts senseless ramblings on an internet forum and admits to violating one or more warranty terms by taking a vehicle to an outside non-rotary-specific shop for repair and modification.
I wonder who we should believe?
Let me give you a little bit of "inside information". Shop owners don't get to be shop owners by accident. It takes a lot of money, planning, time and work. You usually work FAR harder and longer hours for your money than a regular joe at a factory or restaurant taking orders from a boss and going home stress-free at the end of 6 or 8 hours. The only way you can justify the investment and stress of having your own repair/restoration/performance shop is if you do it because of the love of working on cars. Obviously it's your goal as a shop owner to repair and restore cars, not destroy them. It goes along with that, that you have to have some skill and ability to actually get the work done properly (although admittedly everyone's definition of "properly" varies a lot).
You are trying to have us believe that this shop owner somehow intentionally screwing his customer and this car up. This goes against all the time and effort that the shop owner has put into building his name and reputation over the years, so that would not make any sense would it? Which is more likely...a shop owner picks one specific customer to screw over while treating tens of others fairly, OR the customer has unrealistic expectations or simply knows little/nothing about cars and is trying to hold the shop owner responsible for things which he has no control over?
Most people give shop owners credibility and the benefit of the doubt in these situations, because the shop owner has put in the time and effort to earn that credibility.
Meanwhile you have a low post count new member who can barely construct a legible thought and cannot even present valid arguments for his position, who expects to be given the full support of anyone who will read his story.
Some of it also goes to what you can prove and what you cannot prove, and who is better spoken. In this case, we have a shop owner who can prove what went into the initial build, what the warranty teardown looked like, and what went into the second/warranty build, and then we have a customer who posts senseless ramblings on an internet forum and admits to violating one or more warranty terms by taking a vehicle to an outside non-rotary-specific shop for repair and modification.
I wonder who we should believe?
insulting intelligence.*smiles*.. not impressed
i claim not that you and your friends company did something to mess up the car only lied about it.
as far as a low post count..... and???
i give shop owners as much credibility as they need and i understand credibility as my job relies on it. and i gave you the benefit of the doubt by accepting the the car after i found the first lies out when the car was right in front of me.
besides why stick up for a shop that is not your own... its your brothers is it not? and all you had was the build not the discussion of any of the car as you stated in previous messages.
as far as presenting a valid argument, good job for being able to do it on here... i hope you can do this in person too.
05-21-13, 07:08 PM
#36
as far as a low post count..... and???
i give shop owners as much credibility as they need and i understand credibility as my job relies on it. and i gave you the benefit of the doubt by accepting the the car after i found the first lies out when the car was right in front of me.
besides why stick up for a shop that is not your own... its your brothers is it not?
Add to this fact that APU has documentation of the engine(s) and parts installed on the car, and yet you have shown nothing to support your side of the story. Every smartphone (and even most old dumbphones) have decent cameras on them, yet you have offered not a single picture to show us how you were "lied to". You have not a single representative from any other unbiased shops to support what you're telling us. Yet you're mad because nobody is taking up your cause.
and all you had was the build not the discussion of any of the car as you stated in previous messages.
as far as presenting a valid argument, good job for being able to do it on here... i hope you can do this in person too.
as far as presenting a valid argument, good job for being able to do it on here... i hope you can do this in person too.
05-21-13, 07:12 PM
#37
as far as presenting a valid argument, good job for being able to do it on here... i hope you can do this in person too.[/QUOTE]
That isn't a personal threat is it? Because I think that is uncalled for.
We warrantied your car as far as all of our labor goes. Which is how most shops do full warranty.
And he was simply stating his opinion on the situation. You have attacked us, our work, and our passion enough...... no need to attack or threaten anyone else.
With your slants and unhappiness you have received a very well discounted rebuilt motor that can easily handle whatever you want to throw at it with your setup ( properly done) , at cost of Addicted Performance.
Hopefully you will enjoy your car now, because that is the main goal.
That isn't a personal threat is it? Because I think that is uncalled for.
We warrantied your car as far as all of our labor goes. Which is how most shops do full warranty.
And he was simply stating his opinion on the situation. You have attacked us, our work, and our passion enough...... no need to attack or threaten anyone else.
With your slants and unhappiness you have received a very well discounted rebuilt motor that can easily handle whatever you want to throw at it with your setup ( properly done) , at cost of Addicted Performance.
Hopefully you will enjoy your car now, because that is the main goal.
05-21-13, 07:24 PM
#38
Rx7roller will be along shortly to tell me to stop posting in this thread since I am neither the OP nor the accused shop owner, so I will leave with this:
What everyone should take away from this is that regardless of who you believe, as far as I can tell APU tries to go above and beyond to take care of their customers' issues. In fact, they did more than I would have done had I been in the same situation with the same information available to me, and I told The Goat this exact thing several times. I would have told the customer that broken seals are a force/tuning issue and not a builder issue, and that it was his baby and not a warranty situation. He did the buyer a HUGE favor with his handling of this at great expense out of pocket (although it was due to no fault of his). Labor for a re-rebuild, a coolant seal set, two rotor housings and two OEM mazda apex seals well exceed a grand in out of pocket expense, not to mention 20-30 man hours of labor to r/r the engine again.
Essentially what it amounts to is that the buyer had his first turbo rotary tuning f**kup and APU covered it for him for free. That is a luxury most rotary owners do not get.
To the OP, good luck with the car.
What everyone should take away from this is that regardless of who you believe, as far as I can tell APU tries to go above and beyond to take care of their customers' issues. In fact, they did more than I would have done had I been in the same situation with the same information available to me, and I told The Goat this exact thing several times. I would have told the customer that broken seals are a force/tuning issue and not a builder issue, and that it was his baby and not a warranty situation. He did the buyer a HUGE favor with his handling of this at great expense out of pocket (although it was due to no fault of his). Labor for a re-rebuild, a coolant seal set, two rotor housings and two OEM mazda apex seals well exceed a grand in out of pocket expense, not to mention 20-30 man hours of labor to r/r the engine again.
Essentially what it amounts to is that the buyer had his first turbo rotary tuning f**kup and APU covered it for him for free. That is a luxury most rotary owners do not get.
To the OP, good luck with the car.
05-21-13, 08:11 PM
#39
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i agree with you 100%
Rx7roller will be along shortly to tell me to stop posting in this thread since I am neither the OP nor the accused shop owner, so I will leave with this:
What everyone should take away from this is that regardless of who you believe,
as far as I can tell APU tries to go above and beyond to take care of their customers' issues. In fact, they did more than I would have done had I been in the same situation with the same information available to me, and I told The Goat this exact thing several times. I would have told the customer that broken seals are a force/tuning issue and not a builder issue, and that it was his baby and not a warranty situation. He did the buyer a HUGE favor with his handling of this at great expense out of pocket (although it was due to no fault of his). Labor for a re-rebuild, a coolant seal set, two rotor housings and two OEM mazda apex seals well exceed a grand in out of pocket expense, not to mention 20-30 man hours of labor to r/r the engine again.
Essentially what it amounts to is that the buyer had his first turbo rotary tuning f**kup and APU covered it for him for free. That is a luxury most rotary owners do not get.
To the OP, good luck with the car.
What everyone should take away from this is that regardless of who you believe,
as far as I can tell APU tries to go above and beyond to take care of their customers' issues. In fact, they did more than I would have done had I been in the same situation with the same information available to me, and I told The Goat this exact thing several times. I would have told the customer that broken seals are a force/tuning issue and not a builder issue, and that it was his baby and not a warranty situation. He did the buyer a HUGE favor with his handling of this at great expense out of pocket (although it was due to no fault of his). Labor for a re-rebuild, a coolant seal set, two rotor housings and two OEM mazda apex seals well exceed a grand in out of pocket expense, not to mention 20-30 man hours of labor to r/r the engine again.
Essentially what it amounts to is that the buyer had his first turbo rotary tuning f**kup and APU covered it for him for free. That is a luxury most rotary owners do not get.
To the OP, good luck with the car.
05-21-13, 11:08 PM
#40
We would like to say that we are personally sorry to the buyer of this whole situation. We do not wish to have ANY relationships such as this with any customers. We will continue to bend over backward for the customer as we thought we did for the OP. We are not in this to make a few dollars. If we are going to continue to build this business, our goal is to be a house hold name with cars that continue to blow their customers away day after day with builds that go above and beyond from other shops. We want to make customers proud of an APU build.... and an APU driven car. We stand behind our work..... and always will. Even if it goes above and beyond paperwork. We have text messages from OP that state he is happy with our course of action.... we are sincerely sorry he was not truly happy with our warranting of our previous work due to various reasons. We know this will now be the last "unhappy" buyer/builder from us..... but we will do WHATEVER we can to make the customer happy in order to make them and the Rotary community happy in order to keep these cars on the road.
05-22-13, 12:18 AM
#41
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wow.....and to think, I thought this deal was already straightened out??
OK, first things first--Kevin, I wasnt going to tell you to KIO in this because you do have a hand in verifying the condition of the engine. And looking at those photos, well, they speak volumes. There's no denying those pictures. OP, I hope youre taking notes--you see all those photos? That is how you build a case. So far, even when you've said this was done, you still complained. I am not sure what you are talking about with the mileage, because you provided nothing in the way of even just a description of the issue.
Second, as I said on the first page of this thread, I cannot see anything wrong with the shop's actions whatsoever--in fact, they waranteed the engine anyways. OP, I'm frankly confused as to what else you could possibly be looking for. You were apparently satisfied enough with the terms to lay down the cash, and even when something outside the shop's doing went wrong, they took care of you.
If I were to have this work done, I would want the shop to look after my car to the extent that this shop looked after yours. You had an agreement, you apparently broke that agreement by letting these other shops mess with the car. You are talking about a niche market with the rotary--and I do not believe you understand this very well. you cannot just take it to another shop and have them pick up right where this shop left off--you are dealing with a custom build. To be honest, the moment you saw something funny in that second shop, like the methanol pump hooked to fuel lines, you should have asked them WTF and yanked your car from their hands before any real damage occurred.
As it stands now, this shop is more than making right. I'm not sure what you were hoping to get from them with this thread, but I can tell you that if you had just dealt with them within the agreement you had, this would have all been fixed a long time ago and with a lot less drama. Best of luck to you and your car. I'm closing this one down.
Thumbs up to the shop for following through, even with other shops monkeying around on the car. Big props to you guys for that.
OK, first things first--Kevin, I wasnt going to tell you to KIO in this because you do have a hand in verifying the condition of the engine. And looking at those photos, well, they speak volumes. There's no denying those pictures. OP, I hope youre taking notes--you see all those photos? That is how you build a case. So far, even when you've said this was done, you still complained. I am not sure what you are talking about with the mileage, because you provided nothing in the way of even just a description of the issue.
Second, as I said on the first page of this thread, I cannot see anything wrong with the shop's actions whatsoever--in fact, they waranteed the engine anyways. OP, I'm frankly confused as to what else you could possibly be looking for. You were apparently satisfied enough with the terms to lay down the cash, and even when something outside the shop's doing went wrong, they took care of you.
If I were to have this work done, I would want the shop to look after my car to the extent that this shop looked after yours. You had an agreement, you apparently broke that agreement by letting these other shops mess with the car. You are talking about a niche market with the rotary--and I do not believe you understand this very well. you cannot just take it to another shop and have them pick up right where this shop left off--you are dealing with a custom build. To be honest, the moment you saw something funny in that second shop, like the methanol pump hooked to fuel lines, you should have asked them WTF and yanked your car from their hands before any real damage occurred.
As it stands now, this shop is more than making right. I'm not sure what you were hoping to get from them with this thread, but I can tell you that if you had just dealt with them within the agreement you had, this would have all been fixed a long time ago and with a lot less drama. Best of luck to you and your car. I'm closing this one down.
Thumbs up to the shop for following through, even with other shops monkeying around on the car. Big props to you guys for that.
05-22-13, 08:26 AM
#42
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I agree with you Roller 
I changed the thread title to something more appropriate, and moved the thread to the correct section.
OP/silly clown/saben schmidt, if you'd like to take the time and effort to actually post pictures and rationally constructed thoughts, let me know and I'd be happy to open the thread back up.
Until that time, enjoy your RX-7 with your warrantied engine....I hope you've learned something from this whole experience but based on your most recent posts I'm probably giving you too much credit.
I changed the thread title to something more appropriate, and moved the thread to the correct section.
OP/silly clown/saben schmidt, if you'd like to take the time and effort to actually post pictures and rationally constructed thoughts, let me know and I'd be happy to open the thread back up.
Until that time, enjoy your RX-7 with your warrantied engine....I hope you've learned something from this whole experience but based on your most recent posts I'm probably giving you too much credit.
05-22-13, 04:49 PM
#43
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lol seeing as its my thread... i can reopen it thanks. as to pictures and all just to prove my point here i dont need to i have proven it with the 1 company and one person that matters the most.... but thanks for joining in on the conversation and contributing nothing. at least now i know the employees of the shop!
thanks guys
thanks guys
05-22-13, 04:52 PM
#44
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Well, I have no clue what was said between you and the shop, so I can't say anything one way or another there. However I will say that you (apparently) had the chance to inspect the vehicle in person prior to purchase. You either did so and chose to accept it's condition (whether or not it was represented correctly) or you decided not to bother and to just take your chances on a sight unseen purchase. Either way, the responsibility falls to you the buyer. If you suspected you were being lied to you had every chance to walk away, or call in an unbiased third party to evaluate the car prior to purchase.
Think of it as an intern trying to go golfing with the CEO in his first month at the company.
See first paragraph...
Myself and the APU shop owner are not related in any way and are not in any joint business venture, other than the fact that I supply him with engine blocks. I am mainly here to defend the fact that the engine build(s) are not in question. However, having been in the other shop and seen some of their work, I have a hard time believing that the car was in bad condition or misrepresented as you suggest.
Add to this fact that APU has documentation of the engine(s) and parts installed on the car, and yet you have shown nothing to support your side of the story. Every smartphone (and even most old dumbphones) have decent cameras on them, yet you have offered not a single picture to show us how you were "lied to". You have not a single representative from any other unbiased shops to support what you're telling us. Yet you're mad because nobody is taking up your cause.
Come test me son.
Think of it as an intern trying to go golfing with the CEO in his first month at the company.
See first paragraph...
Myself and the APU shop owner are not related in any way and are not in any joint business venture, other than the fact that I supply him with engine blocks. I am mainly here to defend the fact that the engine build(s) are not in question. However, having been in the other shop and seen some of their work, I have a hard time believing that the car was in bad condition or misrepresented as you suggest.
Add to this fact that APU has documentation of the engine(s) and parts installed on the car, and yet you have shown nothing to support your side of the story. Every smartphone (and even most old dumbphones) have decent cameras on them, yet you have offered not a single picture to show us how you were "lied to". You have not a single representative from any other unbiased shops to support what you're telling us. Yet you're mad because nobody is taking up your cause.
Come test me son.
i dont need to you just have to answer to the bbb and a lawyer....
05-22-13, 09:47 PM
#45
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If you reopen it one more time, that will be the last thing you do on this forum.
Can you hear me now??
Um, hey genius, we arent employees of the shop...we are the moderators who run this forum. Thanks to this arrogant little stunt of yours, you have now earned half the points you need to be out the door. Sound off like this again, and I'll be more than happy to provide you with the other half. I have no dealings at all with this shop, dont know the people who run it, and I will not tolerate this kind of ignorant overconfidence from you.
Here, Mr. Wizard, read some of the terms of service that you agreed to follow when you joined this forum.....this will be the last time you get this kind of reminder from us:
RX7Club.com - FAQ: RX7Club.com Forum Rules
Any questions, poindexter?
Now, this thread is locked. And it had better stay that way.
Can you hear me now??
as to pictures and all just to prove my point here i dont need to i have proven it with the 1 company and one person that matters the most.... but thanks for joining in on the conversation and contributing nothing. at least now i know the employees of the shop!
thanks guys
thanks guys
Here, Mr. Wizard, read some of the terms of service that you agreed to follow when you joined this forum.....this will be the last time you get this kind of reminder from us:
RX7Club.com - FAQ: RX7Club.com Forum Rules
1. Attacks on moderators will not be tolerated, and may result in an immediate permanent ban. Moderators sometimes have to make difficult judgment calls, but remember we *are* human (well at least most of us are!). Hopefully we'll make decisions that are considered "correct" by the majority of the community. Do not post complaints, criticisms or moderation questions on the forum. These posts will be deleted and no explanation will be given. If you have a concern about a particular moderator, send a Private Message to a SuperModerator or to an Administrator. If you have constructive suggestions on improvements that can be made to the forum or its moderation, please post them in the Comments, Suggestions and Issues area.
2. Keep in mind that this is not a democracy. We have the right to refuse service to anyone. If you make yourself too big of a pain in the butt to the moderating community or otherwise are a bad influence on the forum, your access may be revoked.
Now, this thread is locked. And it had better stay that way.
Last edited by rx7roller02; 05-22-13 at 09:49 PM.
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