addicted performance unlimited--above and beyond, warranty work
03-27-13, 07:59 PM
#1
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addicted performance unlimited--above and beyond, warranty work
ok so heres a short story, my story on my first fd.
i heard about addicted performance unlimited and they did good work so i contacted them to get a 7. after discussing which one i wanted it was a 93 in great condition with 55000 miles. sense they said it needed "some" work i figured it would be an excellent car as what i wanted. so i paid them a total of 21430 for the car the work and the delivery. 11500 for the car with no engine 500 for the delivery charge and 9430 for the engine build... not knowing until it was almost finished it was all used parts. still ok with it all. i get the car and has problems ever sense. including but not limited to, 2 oil leaks, kinked fuel and meth lines the clutch i ordered in it was not put in right, oil hose was touching the manifold and melted, there was a major intake leak and the intake was not properly blocked off. steering rack slips, fifth gear grind, a leaky power steering pump, bolts missing to hold the seats in place. i was told it had a cd player and had a 2 den hole.
i wanted 2 mm 2 piece apex seals and was convinced otherwise to go with 3mm. it was discussed that the secondary injectors would be 2000s and when i got the car was told they were 1800 and then after i talked to them again said it was 1680s... so after many problems with the car i was able to put about 1500 miles on it and after a very careful breakin.... the engine blew, not worried about it as they warranty it for a year i get a hold of them again. and they come get the car and take it back to "make this right" after hearing my arguments on what was done "...because you spent a lot of money on this car." they said. so the car is back up there and they wont honor there warranty cause i had to get the car to a shop to fix it. the apexi computer has messed up ever sense i got it and dumped the map so they said they wont warranty the build. so now its up there getting built by rotaryresurrection...
any suggestions?
saben
i heard about addicted performance unlimited and they did good work so i contacted them to get a 7. after discussing which one i wanted it was a 93 in great condition with 55000 miles. sense they said it needed "some" work i figured it would be an excellent car as what i wanted. so i paid them a total of 21430 for the car the work and the delivery. 11500 for the car with no engine 500 for the delivery charge and 9430 for the engine build... not knowing until it was almost finished it was all used parts. still ok with it all. i get the car and has problems ever sense. including but not limited to, 2 oil leaks, kinked fuel and meth lines the clutch i ordered in it was not put in right, oil hose was touching the manifold and melted, there was a major intake leak and the intake was not properly blocked off. steering rack slips, fifth gear grind, a leaky power steering pump, bolts missing to hold the seats in place. i was told it had a cd player and had a 2 den hole.
i wanted 2 mm 2 piece apex seals and was convinced otherwise to go with 3mm. it was discussed that the secondary injectors would be 2000s and when i got the car was told they were 1800 and then after i talked to them again said it was 1680s... so after many problems with the car i was able to put about 1500 miles on it and after a very careful breakin.... the engine blew, not worried about it as they warranty it for a year i get a hold of them again. and they come get the car and take it back to "make this right" after hearing my arguments on what was done "...because you spent a lot of money on this car." they said. so the car is back up there and they wont honor there warranty cause i had to get the car to a shop to fix it. the apexi computer has messed up ever sense i got it and dumped the map so they said they wont warranty the build. so now its up there getting built by rotaryresurrection...
any suggestions?
saben
03-28-13, 06:29 PM
#4
11500 for a car with no engine.... that would have been my first red flag. and another 10k for a build? (im new to the rxclub but that sounds high)
this "warranty" did they give you a copy of what it covered? or was it a verbal.... "yeah... we got ya" type thing. cause if thats the case a lawyer is a waste of time.
thats the **** end of the stick tho man. sorry to hear
hit me up man im in pcola and am building a rx7 right now. pm me and ill send ya my number. this area has a great rx group. and i can tell ya local advice from a rx7club old school member(dont wanna call out any names) has saved me many a headache #dale clark hahah
this "warranty" did they give you a copy of what it covered? or was it a verbal.... "yeah... we got ya" type thing. cause if thats the case a lawyer is a waste of time.
thats the **** end of the stick tho man. sorry to hear
hit me up man im in pcola and am building a rx7 right now. pm me and ill send ya my number. this area has a great rx group. and i can tell ya local advice from a rx7club old school member(dont wanna call out any names) has saved me many a headache #dale clark hahah
03-28-13, 07:58 PM
#5
This car was a mess.When I saw it some one had hooked up the manuel boost controler to the BOV, Idled rough, engine seemed weak. Sabin did you ever work out the wastegate/boost control issues. Last I remeber you had no control over boost, did you ever replace the wastegate/ or fix the leaking diaphram?
03-29-13, 03:38 PM
#7
As there is two sides to every story. This is not meant to be a post to create an argument. As far as we are concerned we covered the motor under warranty and will get the car back to Mr. Schmitt so he can go on with it as he pleases. We sell Rx-7s and everyone we sell we tell the customer that Rx-7s are not for the average car guy. They are 20 year old cars and sometimes have issues, and we try our best to bend over backwards to replace or refund everything we can within our power and within reason. Here is the story with Mr. Schmitt 's Rx7 build.
He contacted me in the interest of an Rx-7. I told him about a red with tan interior 5speed rx7 that will have a brand new rebuilt from us with a year warranty for $12,500 in stock form and with ALS seals that we use in ALL of our motors. The reason for the lowered price was the car had been repainted by a previous owner and it was IN ROUGH condition. It was clearly discussed that the body was in ROUGH condition. But with that being said Mr. Schmitt said he had more money he would like to drop into the Fd while we were building it in order to save cost on labor for installation of parts.
So Mr. Schmitt and i discussed over the next week or so what he would like to do. He wanted a single turbo kit, large street ported motor, Apexi ecu with commander, fuel, clutch, meth injection, tune, upgraded radiator, Fmic, polished upper intake, polished lower intake, polished turbo cover, and then a week before delivery he decided to purchase a set of used Fiske rims that we had just gotten in. HE elected to do the single kit instead of us repainting the car as he said he could always get it repainted later. So with all the aftermarket parts that added up to around $6000 for those parts. He understood they were used parts due to the low price of everything including installation. The shipping was $500 and the rims were sold at $2500.
Upon receiving the car Not knowing that during the unloading process the fuel lines had been damaged while being unloaded on the trailer. He informed us that the car was not running right shortly after that and it dies on him. We told him to arrange for the car to be sent back to us and we would fix it free of cost as we stand behind our work. He said he did not want to have the down time on the car and would take it to a local shop. We told him would could no longer warranty the motor without our approval on the craftsmanship of work done by people we did not know and that if they did anything drastic to the car we would not be able to help him out free of cost but we could still come get the car but it would be a few weeks.
Mr. Schmitt said he would just let them look at it and we said "ok" just keep us in the loop with what they find. Well that shop had it for over 2 months trying the figure out why it would not start and Mr. Schmitt did keep up updated with findings they had. At one point they had figured out that the fuel pump had burnt up due to kinked fuel lines. And i said that fine and we would replace it with a supra fuel pump that he had already once bought from us. He said they were going to rebuild it for $400 and he wanted us to pay for the rebuild. He had also said they the shop told him that the methanol pump was burnt out ( which i told him wasnt a good sign as the methanol pump does not spray until 10 psi and the motor only had around 200 miles on it and it was in the break in procedure along with motor warranty on not to get into boost until 1000 miles). he also informed us that one day he showed up to the shop and they had the methanol pump hooked up to the fuel lines!!!!
So after all that go squared away with No help from us due to him not requesting contact or anymore reimbursement as he was just happy to have the car back. He called with the car not being able to go passed 10psi on a pull due to the bov opening up. We told him that was not common and to keep us posted on the issue. Then a week later called to say another shop ( that we were not aware that it was at) had checked the wastegate and said it was not working correctly. So free of cost we sent him a Brand new JGS wastegate for him to install that is still in the box in the back of the car.
So the next call we got from Mr. Schmitt was that the motor was blown and he wanted us to come pick it up and cover it under warranty. So we sent the truck and trailer to his house and picked up the Rx-7.
So under our inspection we found out that he had many more mods done AFTER what we had done. Including a manual boost controller ( THAT WE HAD NOT INSTALLED AND TOLD HIM WE WOULDNT ON HIS SETUP DUE TO BEING TUNED ON 15psi WASTEGATE SPRING) that was told and was included the motor contract (which he received and was signed) that any increase in horsepower from what we had originally built would void the warranty.
But from our finding the boost level increase was not the reason for the lose of the motor. The reason for the lose of the motor was that the tune that was loaded on the Apexi ecu from us and Rotary Rebuild store Had been set back to original settings. Yes there was no tune for the single turbo on 15psi, upgraded fuel, street port, or anything. So we saw no way in being able to warranty our short block due to this. For what ever the reason maybe. ( as we all know that there is a setting in the commander that reverts the tune back to the original from the factory)
OK so we told him that we would not warranty it and the prices on the rebuild.
Then after 2-3 weeks of Mr. Schmitt complaining to us, threatening us, bad mouthing us, we said we would eat ALLLLLL labor on the pull, install, and rebuild and he would have to just pay for the shipping and the parts. So we felt like we were "helping" out.
We received the money for the rebuild 2-3 days ago and thought everything with him was good to go..... and then he posts up disgruntled on here.
We realize that you cannot satisfy 100% of people, but we thought that we had been able to make it right.
We will rebuild his engine in the upcoming 2 weeks and return Mr. Schmitt his car with out a tune on it ( seeing as he did not want ours anyway) he hopefully he can get it figured out from there.
He contacted me in the interest of an Rx-7. I told him about a red with tan interior 5speed rx7 that will have a brand new rebuilt from us with a year warranty for $12,500 in stock form and with ALS seals that we use in ALL of our motors. The reason for the lowered price was the car had been repainted by a previous owner and it was IN ROUGH condition. It was clearly discussed that the body was in ROUGH condition. But with that being said Mr. Schmitt said he had more money he would like to drop into the Fd while we were building it in order to save cost on labor for installation of parts.
So Mr. Schmitt and i discussed over the next week or so what he would like to do. He wanted a single turbo kit, large street ported motor, Apexi ecu with commander, fuel, clutch, meth injection, tune, upgraded radiator, Fmic, polished upper intake, polished lower intake, polished turbo cover, and then a week before delivery he decided to purchase a set of used Fiske rims that we had just gotten in. HE elected to do the single kit instead of us repainting the car as he said he could always get it repainted later. So with all the aftermarket parts that added up to around $6000 for those parts. He understood they were used parts due to the low price of everything including installation. The shipping was $500 and the rims were sold at $2500.
Upon receiving the car Not knowing that during the unloading process the fuel lines had been damaged while being unloaded on the trailer. He informed us that the car was not running right shortly after that and it dies on him. We told him to arrange for the car to be sent back to us and we would fix it free of cost as we stand behind our work. He said he did not want to have the down time on the car and would take it to a local shop. We told him would could no longer warranty the motor without our approval on the craftsmanship of work done by people we did not know and that if they did anything drastic to the car we would not be able to help him out free of cost but we could still come get the car but it would be a few weeks.
Mr. Schmitt said he would just let them look at it and we said "ok" just keep us in the loop with what they find. Well that shop had it for over 2 months trying the figure out why it would not start and Mr. Schmitt did keep up updated with findings they had. At one point they had figured out that the fuel pump had burnt up due to kinked fuel lines. And i said that fine and we would replace it with a supra fuel pump that he had already once bought from us. He said they were going to rebuild it for $400 and he wanted us to pay for the rebuild. He had also said they the shop told him that the methanol pump was burnt out ( which i told him wasnt a good sign as the methanol pump does not spray until 10 psi and the motor only had around 200 miles on it and it was in the break in procedure along with motor warranty on not to get into boost until 1000 miles). he also informed us that one day he showed up to the shop and they had the methanol pump hooked up to the fuel lines!!!!
So after all that go squared away with No help from us due to him not requesting contact or anymore reimbursement as he was just happy to have the car back. He called with the car not being able to go passed 10psi on a pull due to the bov opening up. We told him that was not common and to keep us posted on the issue. Then a week later called to say another shop ( that we were not aware that it was at) had checked the wastegate and said it was not working correctly. So free of cost we sent him a Brand new JGS wastegate for him to install that is still in the box in the back of the car.
So the next call we got from Mr. Schmitt was that the motor was blown and he wanted us to come pick it up and cover it under warranty. So we sent the truck and trailer to his house and picked up the Rx-7.
So under our inspection we found out that he had many more mods done AFTER what we had done. Including a manual boost controller ( THAT WE HAD NOT INSTALLED AND TOLD HIM WE WOULDNT ON HIS SETUP DUE TO BEING TUNED ON 15psi WASTEGATE SPRING) that was told and was included the motor contract (which he received and was signed) that any increase in horsepower from what we had originally built would void the warranty.
But from our finding the boost level increase was not the reason for the lose of the motor. The reason for the lose of the motor was that the tune that was loaded on the Apexi ecu from us and Rotary Rebuild store Had been set back to original settings. Yes there was no tune for the single turbo on 15psi, upgraded fuel, street port, or anything. So we saw no way in being able to warranty our short block due to this. For what ever the reason maybe. ( as we all know that there is a setting in the commander that reverts the tune back to the original from the factory)
OK so we told him that we would not warranty it and the prices on the rebuild.
Then after 2-3 weeks of Mr. Schmitt complaining to us, threatening us, bad mouthing us, we said we would eat ALLLLLL labor on the pull, install, and rebuild and he would have to just pay for the shipping and the parts. So we felt like we were "helping" out.
We received the money for the rebuild 2-3 days ago and thought everything with him was good to go..... and then he posts up disgruntled on here.
We realize that you cannot satisfy 100% of people, but we thought that we had been able to make it right.
We will rebuild his engine in the upcoming 2 weeks and return Mr. Schmitt his car with out a tune on it ( seeing as he did not want ours anyway) he hopefully he can get it figured out from there.
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03-30-13, 10:33 AM
#10
As there is two sides to every story. This is not meant to be a post to create an argument. As far as we are concerned we covered the motor under warranty and will get the car back to Mr. Schmitt so he can go on with it as he pleases. We sell Rx-7s and everyone we sell we tell the customer that Rx-7s are not for the average car guy. They are 20 year old cars and sometimes have issues, and we try our best to bend over backwards to replace or refund everything we can within our power and within reason. Here is the story with Mr. Schmitt 's Rx7 build.
He contacted me in the interest of an Rx-7. I told him about a red with tan interior 5speed rx7 that will have a brand new rebuilt from us with a year warranty for $12,500 in stock form and with ALS seals that we use in ALL of our motors. The reason for the lowered price was the car had been repainted by a previous owner and it was IN ROUGH condition. It was clearly discussed that the body was in ROUGH condition. But with that being said Mr. Schmitt said he had more money he would like to drop into the Fd while we were building it in order to save cost on labor for installation of parts.
So Mr. Schmitt and i discussed over the next week or so what he would like to do. He wanted a single turbo kit, large street ported motor, Apexi ecu with commander, fuel, clutch, meth injection, tune, upgraded radiator, Fmic, polished upper intake, polished lower intake, polished turbo cover, and then a week before delivery he decided to purchase a set of used Fiske rims that we had just gotten in. HE elected to do the single kit instead of us repainting the car as he said he could always get it repainted later. So with all the aftermarket parts that added up to around $6000 for those parts. He understood they were used parts due to the low price of everything including installation. The shipping was $500 and the rims were sold at $2500.
Upon receiving the car Not knowing that during the unloading process the fuel lines had been damaged while being unloaded on the trailer. He informed us that the car was not running right shortly after that and it dies on him. We told him to arrange for the car to be sent back to us and we would fix it free of cost as we stand behind our work. He said he did not want to have the down time on the car and would take it to a local shop. We told him would could no longer warranty the motor without our approval on the craftsmanship of work done by people we did not know and that if they did anything drastic to the car we would not be able to help him out free of cost but we could still come get the car but it would be a few weeks.
Mr. Schmitt said he would just let them look at it and we said "ok" just keep us in the loop with what they find. Well that shop had it for over 2 months trying the figure out why it would not start and Mr. Schmitt did keep up updated with findings they had. At one point they had figured out that the fuel pump had burnt up due to kinked fuel lines. And i said that fine and we would replace it with a supra fuel pump that he had already once bought from us. He said they were going to rebuild it for $400 and he wanted us to pay for the rebuild. He had also said they the shop told him that the methanol pump was burnt out ( which i told him wasnt a good sign as the methanol pump does not spray until 10 psi and the motor only had around 200 miles on it and it was in the break in procedure along with motor warranty on not to get into boost until 1000 miles). he also informed us that one day he showed up to the shop and they had the methanol pump hooked up to the fuel lines!!!!
So after all that go squared away with No help from us due to him not requesting contact or anymore reimbursement as he was just happy to have the car back. He called with the car not being able to go passed 10psi on a pull due to the bov opening up. We told him that was not common and to keep us posted on the issue. Then a week later called to say another shop ( that we were not aware that it was at) had checked the wastegate and said it was not working correctly. So free of cost we sent him a Brand new JGS wastegate for him to install that is still in the box in the back of the car.
So the next call we got from Mr. Schmitt was that the motor was blown and he wanted us to come pick it up and cover it under warranty. So we sent the truck and trailer to his house and picked up the Rx-7.
So under our inspection we found out that he had many more mods done AFTER what we had done. Including a manual boost controller ( THAT WE HAD NOT INSTALLED AND TOLD HIM WE WOULDNT ON HIS SETUP DUE TO BEING TUNED ON 15psi WASTEGATE SPRING) that was told and was included the motor contract (which he received and was signed) that any increase in horsepower from what we had originally built would void the warranty.
But from our finding the boost level increase was not the reason for the lose of the motor. The reason for the lose of the motor was that the tune that was loaded on the Apexi ecu from us and Rotary Rebuild store Had been set back to original settings. Yes there was no tune for the single turbo on 15psi, upgraded fuel, street port, or anything. So we saw no way in being able to warranty our short block due to this. For what ever the reason maybe. ( as we all know that there is a setting in the commander that reverts the tune back to the original from the factory)
OK so we told him that we would not warranty it and the prices on the rebuild.
Then after 2-3 weeks of Mr. Schmitt complaining to us, threatening us, bad mouthing us, we said we would eat ALLLLLL labor on the pull, install, and rebuild and he would have to just pay for the shipping and the parts. So we felt like we were "helping" out.
We received the money for the rebuild 2-3 days ago and thought everything with him was good to go..... and then he posts up disgruntled on here.
We realize that you cannot satisfy 100% of people, but we thought that we had been able to make it right.
We will rebuild his engine in the upcoming 2 weeks and return Mr. Schmitt his car with out a tune on it ( seeing as he did not want ours anyway) he hopefully he can get it figured out from there.
He contacted me in the interest of an Rx-7. I told him about a red with tan interior 5speed rx7 that will have a brand new rebuilt from us with a year warranty for $12,500 in stock form and with ALS seals that we use in ALL of our motors. The reason for the lowered price was the car had been repainted by a previous owner and it was IN ROUGH condition. It was clearly discussed that the body was in ROUGH condition. But with that being said Mr. Schmitt said he had more money he would like to drop into the Fd while we were building it in order to save cost on labor for installation of parts.
So Mr. Schmitt and i discussed over the next week or so what he would like to do. He wanted a single turbo kit, large street ported motor, Apexi ecu with commander, fuel, clutch, meth injection, tune, upgraded radiator, Fmic, polished upper intake, polished lower intake, polished turbo cover, and then a week before delivery he decided to purchase a set of used Fiske rims that we had just gotten in. HE elected to do the single kit instead of us repainting the car as he said he could always get it repainted later. So with all the aftermarket parts that added up to around $6000 for those parts. He understood they were used parts due to the low price of everything including installation. The shipping was $500 and the rims were sold at $2500.
Upon receiving the car Not knowing that during the unloading process the fuel lines had been damaged while being unloaded on the trailer. He informed us that the car was not running right shortly after that and it dies on him. We told him to arrange for the car to be sent back to us and we would fix it free of cost as we stand behind our work. He said he did not want to have the down time on the car and would take it to a local shop. We told him would could no longer warranty the motor without our approval on the craftsmanship of work done by people we did not know and that if they did anything drastic to the car we would not be able to help him out free of cost but we could still come get the car but it would be a few weeks.
Mr. Schmitt said he would just let them look at it and we said "ok" just keep us in the loop with what they find. Well that shop had it for over 2 months trying the figure out why it would not start and Mr. Schmitt did keep up updated with findings they had. At one point they had figured out that the fuel pump had burnt up due to kinked fuel lines. And i said that fine and we would replace it with a supra fuel pump that he had already once bought from us. He said they were going to rebuild it for $400 and he wanted us to pay for the rebuild. He had also said they the shop told him that the methanol pump was burnt out ( which i told him wasnt a good sign as the methanol pump does not spray until 10 psi and the motor only had around 200 miles on it and it was in the break in procedure along with motor warranty on not to get into boost until 1000 miles). he also informed us that one day he showed up to the shop and they had the methanol pump hooked up to the fuel lines!!!!
So after all that go squared away with No help from us due to him not requesting contact or anymore reimbursement as he was just happy to have the car back. He called with the car not being able to go passed 10psi on a pull due to the bov opening up. We told him that was not common and to keep us posted on the issue. Then a week later called to say another shop ( that we were not aware that it was at) had checked the wastegate and said it was not working correctly. So free of cost we sent him a Brand new JGS wastegate for him to install that is still in the box in the back of the car.
So the next call we got from Mr. Schmitt was that the motor was blown and he wanted us to come pick it up and cover it under warranty. So we sent the truck and trailer to his house and picked up the Rx-7.
So under our inspection we found out that he had many more mods done AFTER what we had done. Including a manual boost controller ( THAT WE HAD NOT INSTALLED AND TOLD HIM WE WOULDNT ON HIS SETUP DUE TO BEING TUNED ON 15psi WASTEGATE SPRING) that was told and was included the motor contract (which he received and was signed) that any increase in horsepower from what we had originally built would void the warranty.
But from our finding the boost level increase was not the reason for the lose of the motor. The reason for the lose of the motor was that the tune that was loaded on the Apexi ecu from us and Rotary Rebuild store Had been set back to original settings. Yes there was no tune for the single turbo on 15psi, upgraded fuel, street port, or anything. So we saw no way in being able to warranty our short block due to this. For what ever the reason maybe. ( as we all know that there is a setting in the commander that reverts the tune back to the original from the factory)
OK so we told him that we would not warranty it and the prices on the rebuild.
Then after 2-3 weeks of Mr. Schmitt complaining to us, threatening us, bad mouthing us, we said we would eat ALLLLLL labor on the pull, install, and rebuild and he would have to just pay for the shipping and the parts. So we felt like we were "helping" out.
We received the money for the rebuild 2-3 days ago and thought everything with him was good to go..... and then he posts up disgruntled on here.
We realize that you cannot satisfy 100% of people, but we thought that we had been able to make it right.
We will rebuild his engine in the upcoming 2 weeks and return Mr. Schmitt his car with out a tune on it ( seeing as he did not want ours anyway) he hopefully he can get it figured out from there.
03-30-13, 12:31 PM
#12
ok so heres a short story, my story on my first fd.
i heard about addicted performance unlimited and they did good work so i contacted them to get a 7. after discussing which one i wanted it was a 93 in great condition with 55000 miles. sense they said it needed "some" work i figured it would be an excellent car as what i wanted. so i paid them a total of 21430 for the car the work and the delivery. 11500 for the car with no engine 500 for the delivery charge and 9430 for the engine build... not knowing until it was almost finished it was all used parts. still ok with it all. i get the car and has problems ever sense. including but not limited to, 2 oil leaks, kinked fuel and meth lines the clutch i ordered in it was not put in right, oil hose was touching the manifold and melted, there was a major intake leak and the intake was not properly blocked off. steering rack slips, fifth gear grind, a leaky power steering pump, bolts missing to hold the seats in place. i was told it had a cd player and had a 2 den hole.
i wanted 2 mm 2 piece apex seals and was convinced otherwise to go with 3mm. it was discussed that the secondary injectors would be 2000s and when i got the car was told they were 1800 and then after i talked to them again said it was 1680s... so after many problems with the car i was able to put about 1500 miles on it and after a very careful breakin.... the engine blew, not worried about it as they warranty it for a year i get a hold of them again. and they come get the car and take it back to "make this right" after hearing my arguments on what was done "...because you spent a lot of money on this car." they said. so the car is back up there and they wont honor there warranty cause i had to get the car to a shop to fix it. the apexi computer has messed up ever sense i got it and dumped the map so they said they wont warranty the build. so now its up there getting built by rotaryresurrection...
any suggestions?
saben
i heard about addicted performance unlimited and they did good work so i contacted them to get a 7. after discussing which one i wanted it was a 93 in great condition with 55000 miles. sense they said it needed "some" work i figured it would be an excellent car as what i wanted. so i paid them a total of 21430 for the car the work and the delivery. 11500 for the car with no engine 500 for the delivery charge and 9430 for the engine build... not knowing until it was almost finished it was all used parts. still ok with it all. i get the car and has problems ever sense. including but not limited to, 2 oil leaks, kinked fuel and meth lines the clutch i ordered in it was not put in right, oil hose was touching the manifold and melted, there was a major intake leak and the intake was not properly blocked off. steering rack slips, fifth gear grind, a leaky power steering pump, bolts missing to hold the seats in place. i was told it had a cd player and had a 2 den hole.
i wanted 2 mm 2 piece apex seals and was convinced otherwise to go with 3mm. it was discussed that the secondary injectors would be 2000s and when i got the car was told they were 1800 and then after i talked to them again said it was 1680s... so after many problems with the car i was able to put about 1500 miles on it and after a very careful breakin.... the engine blew, not worried about it as they warranty it for a year i get a hold of them again. and they come get the car and take it back to "make this right" after hearing my arguments on what was done "...because you spent a lot of money on this car." they said. so the car is back up there and they wont honor there warranty cause i had to get the car to a shop to fix it. the apexi computer has messed up ever sense i got it and dumped the map so they said they wont warranty the build. so now its up there getting built by rotaryresurrection...
any suggestions?
saben
03-30-13, 12:35 PM
#13
Also, here are the pics of this car's first engine build. As you can see it was not some bullshit build thrown together. Mazda oem 3mm apex seals, nice clean rotors, new main bearings, proper streetport. The mazda 3mm seals should hold a SIGNIFICANT amount of boost (and abuse) before breaking, so if you break those things you've done something really wrong or your setup and tune was really off.
03-30-13, 03:08 PM
#16
How many times have you been told not to post in this section?? You come in here insulting someone, but you yourself cannot even follow a basic instruction??
Good, I'm glad, because you just got yourself a temporary vacation. Enough's enough.
i don't even care if i get banned for posting this..
Last edited by rx7roller02; 03-30-13 at 05:35 PM. Reason: edited because I am sick of having to babysit someone who's supposed to be a forum vendor....
03-30-13, 04:22 PM
#18
F**K THE SYSTEM!!
SO this Good quality shop is claiming innocence because the fuel line got snagged during transport.. ALl i can say is. "sounds good"
THe OP is a retard cause we all know the same shop has to fix it for warranty.
BUT!! The only reason the car was taken to another shop was due to the fact the Customer lost TRUST is this shop he spend 20,000$$$ plus, for a car that didnt run right....
A FUEL LINE!!!? was nearly hanging on the floor??
YOU DESERVE THIS HEAT!!>
Maybe next time youll remember to cut the fuel hose to length or something.
THe OP is a retard cause we all know the same shop has to fix it for warranty.
BUT!! The only reason the car was taken to another shop was due to the fact the Customer lost TRUST is this shop he spend 20,000$$$ plus, for a car that didnt run right....
A FUEL LINE!!!? was nearly hanging on the floor??
YOU DESERVE THIS HEAT!!>
Maybe next time youll remember to cut the fuel hose to length or something.
03-30-13, 04:40 PM
#19
please remove yourself from this forum and sell your car.
@Junito - I'm guessing English isn't your native language and that is great...because you speak English better than I speak Spanish.
That being said, I'd invite you to reread the post by the Seller of the car and make certain you comprehend it fully. If...and once again IF the story of the Seller is true...and they've gone above and beyond to make this right in my opinion...the Buyer took the car to another shop AFTER being asked not to...and if I read correctly he took it to TWO different shops where multiple changes were made that ultimately caused the issues.
That isn't the fault of the Seller and has nothing to do with losing trust. It has to do with impatience, not understanding the vehicle that has been purchased and in my opinion willful ignorance on the part of the Buyer.
If nothing to the contrary comes to light, the Seller deserves a damn medal for being willing to do what they offered to do because the Buyer violated the terms of the warranty multiple times from what I can see if their is evidence to substantiate what the Seller is claiming.
I'll leave that up to the Powers that be to decide (Tumble weeds blow buy and here comes Roller).
03-30-13, 05:03 PM
#20
SO this Good quality shop is claiming innocence because the fuel line got snagged during transport.. ALl i can say is. "sounds good"
THe OP is a retard cause we all know the same shop has to fix it for warranty.
BUT!! The only reason the car was taken to another shop was due to the fact the Customer lost TRUST is this shop he spend 20,000$$$ plus, for a car that didnt run right....
A FUEL LINE!!!? was nearly hanging on the floor??
YOU DESERVE THIS HEAT!!>
Maybe next time youll remember to cut the fuel hose to length or something.
THe OP is a retard cause we all know the same shop has to fix it for warranty.
BUT!! The only reason the car was taken to another shop was due to the fact the Customer lost TRUST is this shop he spend 20,000$$$ plus, for a car that didnt run right....
A FUEL LINE!!!? was nearly hanging on the floor??
YOU DESERVE THIS HEAT!!>
Maybe next time youll remember to cut the fuel hose to length or something.
People who know little about cars and just enjoy senseless bashing.
03-30-13, 05:34 PM
#21
All out Freak!
Join Date: Aug 2004
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I posted before but the forum probably decided to have a glitch....
IMO, this shop went way above and beyond--OP, you need to read the particulars on th warranty. You NEVER bring the car to other shops and then blame the original shop--you bring it back to the place that did the work.
I do have one concern about this deal, however....I'm more than a little concerned that a shop would sell a car that they themselves say is very ROUGH, with no motor, for $11500.....somethings a bit off on that one, IMHO. I can look all over this forum and see cars for sale like this:
https://www.rx7club.com/3rd-generati...0-obo-1023132/
This next one stands out the most--your customer wanted a single turbo FD, and heres one all done up, aftermarket radiator, full suspension, 21K on streetport/rebuild, single turbo, running perfectly....for $12000.
https://www.rx7club.com/3rd-generati...vr-fd-1022449/
Not really sure how you can claim that a ROUGH car with no motor is worth $500 less than that.....and this is just a couple of examples. There are several in recent history that suggest to me that this car was not worth what you charged him for it.
Aside from that, I cannot disagree with anything that this shop has done here. OP, you got some serious service when they actually had the right to tell you to **** off. Whenever you do something like this, you need to read and fully abide by the warranty conditions that you agreed to. If you do that and a shop doesnt hold up their end, then thats a different story.
IMO, this shop went way above and beyond--OP, you need to read the particulars on th warranty. You NEVER bring the car to other shops and then blame the original shop--you bring it back to the place that did the work.
I do have one concern about this deal, however....I'm more than a little concerned that a shop would sell a car that they themselves say is very ROUGH, with no motor, for $11500.....somethings a bit off on that one, IMHO. I can look all over this forum and see cars for sale like this:
https://www.rx7club.com/3rd-generati...0-obo-1023132/
This next one stands out the most--your customer wanted a single turbo FD, and heres one all done up, aftermarket radiator, full suspension, 21K on streetport/rebuild, single turbo, running perfectly....for $12000.
https://www.rx7club.com/3rd-generati...vr-fd-1022449/
Not really sure how you can claim that a ROUGH car with no motor is worth $500 less than that.....and this is just a couple of examples. There are several in recent history that suggest to me that this car was not worth what you charged him for it.
Aside from that, I cannot disagree with anything that this shop has done here. OP, you got some serious service when they actually had the right to tell you to **** off. Whenever you do something like this, you need to read and fully abide by the warranty conditions that you agreed to. If you do that and a shop doesnt hold up their end, then thats a different story.
04-02-13, 01:27 PM
#22
I figured there would have been another post from the OP by now, but i will clear some more things up about the situation
1. The car was originally bought for $12,500 in full stock running form, with 52k miles on the chassis, stock port motor with als seals and a year warranty. He wanted to build it and port the motor and we had a full set of housings and irons already ported that had been run with 3mm mazda seals that i told him i could save him the money from porting it and trade out for the already ported motor parts and run the 3mm seals. So we saved him $400 by swapping to that set up
2. The fuel lines that were damaged in the unloading or loading of the car was indeed STOCK hard fuel lines. Un touched by us. Full stock fuel line set up. All we changed out was the rails, injectors, and fuel pump. And the line was not broke in the unloading process. It was just kinked. The car still ran at the unloading of it ( if it had been torn apart we would have fixed it there on sight). Also i told him that we had just gotten in a set of 1680 injectors and rail and could save him 2-$300 if he wanted to use that set instead of buying the 2000's. Which he elected to do. Because it wold still be enough fuel for the set up.
3. The picture included is how we got the car back after we drove the 8 hours to him to pick the car up for warranty work. Duct tape over the fuel lid and the methanol pump mounted even the with the tank ( we used the stock touring washer fluid tank to give it a stealth look and mounted the pump in the spare tire wheel well because the pump must be mounted LOWER than the tank). So this was none of our "handy" work and in our opinion very shitty work and along with all the other things that have been mentioned that was on the car is why we did not find it reasonable to warranty the car at the time.
4. WE DID WARRANTY THE CAR. Almost a full week before the op made this thread.
Also note the BNIB JGS wastegate not installed that was sent to him after a phone call saying a ship took the wastegate off, tried it, and it didnt work. No proof..... just taking his word on it.
1. The car was originally bought for $12,500 in full stock running form, with 52k miles on the chassis, stock port motor with als seals and a year warranty. He wanted to build it and port the motor and we had a full set of housings and irons already ported that had been run with 3mm mazda seals that i told him i could save him the money from porting it and trade out for the already ported motor parts and run the 3mm seals. So we saved him $400 by swapping to that set up
2. The fuel lines that were damaged in the unloading or loading of the car was indeed STOCK hard fuel lines. Un touched by us. Full stock fuel line set up. All we changed out was the rails, injectors, and fuel pump. And the line was not broke in the unloading process. It was just kinked. The car still ran at the unloading of it ( if it had been torn apart we would have fixed it there on sight). Also i told him that we had just gotten in a set of 1680 injectors and rail and could save him 2-$300 if he wanted to use that set instead of buying the 2000's. Which he elected to do. Because it wold still be enough fuel for the set up.
3. The picture included is how we got the car back after we drove the 8 hours to him to pick the car up for warranty work. Duct tape over the fuel lid and the methanol pump mounted even the with the tank ( we used the stock touring washer fluid tank to give it a stealth look and mounted the pump in the spare tire wheel well because the pump must be mounted LOWER than the tank). So this was none of our "handy" work and in our opinion very shitty work and along with all the other things that have been mentioned that was on the car is why we did not find it reasonable to warranty the car at the time.
4. WE DID WARRANTY THE CAR. Almost a full week before the op made this thread.
Also note the BNIB JGS wastegate not installed that was sent to him after a phone call saying a ship took the wastegate off, tried it, and it didnt work. No proof..... just taking his word on it.
04-04-13, 08:56 PM
#24
tore down the rebuilt block from this car tonight. Sorry for the fuzzy pics, my new camera blows goats.
rear iron, no problems...
rear rotor...
uh oh... (that's a scratch on top of the rotor)
Total tally, two broken apex seals on the rear rotor. These were OEM mazda 3mm apex seals, some of the strongest available IMO. They were broken at the weakest point due to force, not due to wear, builder error, or a bad rotor slot etc.
The rotor miraculously appears to have survived okay, with minor scratches that will file down okay. All seal slots seem great.
Rear rotor housing is hosed, with damage in the exhaust and compression areas.
rear iron, no problems...
rear rotor...
uh oh... (that's a scratch on top of the rotor)
Total tally, two broken apex seals on the rear rotor. These were OEM mazda 3mm apex seals, some of the strongest available IMO. They were broken at the weakest point due to force, not due to wear, builder error, or a bad rotor slot etc.
The rotor miraculously appears to have survived okay, with minor scratches that will file down okay. All seal slots seem great.
Rear rotor housing is hosed, with damage in the exhaust and compression areas.
04-04-13, 08:57 PM
#25
Intermediate iron is fine.
Front iron is fine.
Main bearings are fine.
Eshaft is fine.
Front rotor..
Front rotor took a chunk of apex seal to a couple of faces. But all of the apex seals on the front rotor are intact. Thus, one of the chunks of broken seal from the rear rotor bounced into the turbo, hit the blades and got tossed back down into the front until it embedded into the rotor face.
As you can see all 3 apex seals from the front rotor are intact.
This took out the front rotor housing with a big gouge by the exhaust port.
But there is no damage to the compression area of the front housing, so it could technically be salvaged.
Verdict? Either overboost or some tuning deficiency (such as running a PFC base map on a single turbo) caused two broken apex seals and a blown motor that would have otherwise been perfect.
Front iron is fine.
Main bearings are fine.
Eshaft is fine.
Front rotor..
Front rotor took a chunk of apex seal to a couple of faces. But all of the apex seals on the front rotor are intact. Thus, one of the chunks of broken seal from the rear rotor bounced into the turbo, hit the blades and got tossed back down into the front until it embedded into the rotor face.
As you can see all 3 apex seals from the front rotor are intact.
This took out the front rotor housing with a big gouge by the exhaust port.
But there is no damage to the compression area of the front housing, so it could technically be salvaged.
Verdict? Either overboost or some tuning deficiency (such as running a PFC base map on a single turbo) caused two broken apex seals and a blown motor that would have otherwise been perfect.