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Old Jul 6, 2011 | 06:53 AM
  #26  
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Originally Posted by Jason
As I recall the brackets that the lower mounts on the radiator or feet slide into are able to be pushed down a little which should allow the upper bracket to slide into place. I'm going off my memory and its been a while since I installed one on a stock car.

For the AST I don't feel changing the wording for it is needed. If I have multiple complaints on it then I will go in and add something, but In the many years of selling it you are the only one that has complained about it. Its not like it affects the way the AST performs. When the majority of cars are only using one bolt its not that big of a deal.
You can send a email to the manufacturer (Pettit Racing) if you feel it should be changed.

I will look into the hose kit and let you know tomorrow.
Do you mean the bottom brackets can be unbolted and moved? I haven't looked at that option yet. I have given them a bit of a bend with a shifter but they are pretty solid and I certainly wasn't going to get 15mm out of them.

As far as never having other complaints I quite simply don't believe you. I actually feel quite insulted that you would claim this. Do you think we are that silly? You just don't want to change the description because you know it will affect sales. What other reason could there be? Your argument doesn't make sense. You don't want that information on the website because you don't think it is necessary? If it makes so little difference then just put it up. I have added a review so the information is there anyway. I will email petit.
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Old Jul 6, 2011 | 08:05 AM
  #27  
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RX7 Store has always come through for me and I have had no problems with them.

I also know shipping overseas has had an increased ETA due to US Customs and how backlogged they are. On the 'Down Under' side of the house I am pretty sure the Ag Inspectors play a part in that as well, my experience with them is that they are pretty fanatcial about letting stuff from overseas into Australia.
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Old Jul 6, 2011 | 09:07 AM
  #28  
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Originally Posted by MikeC
This is where I strongly disagree. You only think you have no control. You probably have more control than anyone if you are in fact the biggest US seller of these parts. Some dialog from you actually might have some affect. Maybe if you tried it instead of being defeatist you might be surprised. Not your problem you say? Quality control IS a major part of your job. Good retailers push back on their suppliers. This is how Toyota get good quality parts out of china while many other people get crap.
Mike,
This is the last I'm going to post on the subject because we can argue around in circles all day about this.
If I was getting a bunch of complaints on either the AST or Koyo then I would change the wording. The fact is as I have already pointed out that the majority of US Spec cars are not running a stock setup. Running an aftermarket intercooler only lets you run one bolt holding the AST anyway. Anyone that works on their RX-7 on a regular basis knows that some shifting of parts or modifications may need to be made for these items to work. I did change the wording for the koyo radiator.
As I told you a while ago before you started this thread, you can return the AST for a full refund.
If you wanted a discussion on this topic it could have been handled thru emails.
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Old Jul 6, 2011 | 11:04 AM
  #29  
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Originally Posted by Jason
For the amount of orders I do on a yearly basis and that is moving a lot of product both in the US and international I have very few issues or complaints. Most of the complaints are they had to wait on a backordered item which you need to understand that if its on backorder at the manufacturer then I cant get it anywhere else. I tell the customer and they have the option of waiting or trying to source it elsewhere.
I think what would have prevented many of the issues is a more proactive approach on letting the customers know when something is back ordered instead of finding out something is on back order when a customer asks for an update. If you let them know early enough, they can cancel with you and look elsewhere ASAP. At the very least, can't your vendors update you when they are out of stock when you send in an order? That way you can tell your buyer what's going on before they wonder where their stuff is.
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Old Jul 6, 2011 | 11:26 AM
  #30  
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Originally Posted by Supernaut
I think what would have prevented many of the issues is a more proactive approach on letting the customers know when something is back ordered instead of finding out something is on back order when a customer asks for an update. If you let them know early enough, they can cancel with you and look elsewhere ASAP. At the very least, can't your vendors update you when they are out of stock when you send in an order? That way you can tell your buyer what's going on before they wonder where their stuff is.
That is generally what I do. Let them know once the order is placed which is what I did on the thread starters order. Yes he had to wait on the item but he knew that and I don't think that is what he is really complaining about in this thread.
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Old Jul 6, 2011 | 01:55 PM
  #31  
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Cool

Originally Posted by Jason
Ok so refresh my memory on what the deal was with this? You ordered a turbo kit that was not in stock and waited two months for it? Why was there a two month wait on it and if you didnt want to wait why didnt you just cancel and order elsewhere?
I guess you didnt read thru the other responses in this thread about the backorders and dropshipments.
As always your same old excuses, which range from delay from supplier to, it is going out next week, then no answered emails or PM's, apologies for delays...etc.
The empty promises of delivery soon kept me hooked and waiting.
So again, RX7 store is a drop shipment business.

Where's my refund for the delivery charges, about $50-60 dollars???
Any reason why you kept it???
This time, I can't get a ban from you for complaining about your bad business.
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Old Jul 6, 2011 | 02:42 PM
  #32  
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Originally Posted by RedBaronII
As always your same old excuses, which range from delay from supplier to, it is going out next week, then no answered emails or PM's, apologies for delays...etc.
The empty promises of delivery soon kept me hooked and waiting.
So again, RX7 store is a drop shipment business.

Where's my refund for the delivery charges, about $50-60 dollars???
Any reason why you kept it???
This time, I can't get a ban from you for complaining about your bad business.
So an item I dont make that is obviously out of stock is a new concept to you? I guess you are the only person on this planet that has had to wait on a product? Give me a ******* break and get over it.
You want a shipping refund on an order that is 8 years old that I dont even remember.
Move on.
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Old Jul 6, 2011 | 02:49 PM
  #33  
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Complaining about a shipment from 6+ years ago? It looks like this thread has run its course...
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Old Jul 7, 2011 | 07:12 AM
  #34  
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Cool

Originally Posted by Jason
So an item I dont make that is obviously out of stock is a new concept to you? I guess you are the only person on this planet that has had to wait on a product? Give me a ******* break and get over it.
You want a shipping refund on an order that is 8 years old that I dont even remember.
Move on.
Reading is fundamental, 6-7 years I did not say 8.
You had it was advertised in stock, that was the problem.
A ban for asking for the shipping refund?
Since I do very well and don't need it, I have moved on and never said anything till now, just to get it out of my chest.
RX7Store not worth the wait or the penny savings.
Now this can be closed.
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Old Jul 7, 2011 | 09:00 AM
  #35  
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Originally Posted by RedBaronII
Reading is fundamental, 6-7 years I did not say 8.
You had it was advertised in stock, that was the problem.
A ban for asking for the shipping refund?
Since I do very well and don't need it, I have moved on and never said anything till now, just to get it out of my chest.
RX7Store not worth the wait or the penny savings.
Now this can be closed.
If I advertised it was in stock and then told you it was not you had the option on not buying it. Simple as that. Its happened to all of us including myself but I dont sit and whine about it 6+ years later. Glad you got it off your chest and hope you can sleep better at night.
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Old Jul 7, 2011 | 10:32 AM
  #36  
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Originally Posted by RedBaronII
Now this can be closed.
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Old Jul 7, 2011 | 11:27 AM
  #37  
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Originally Posted by RedBaronII
Now this can be closed.
Don't close anything yet. I am still waiting for an answer on one of my biggest issues, the refund on the parts I never received. Jason you need to deal with this or I will be forced to contact the bank.
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Old Jul 7, 2011 | 11:37 AM
  #38  
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Originally Posted by Jason
Mike,
This is the last I'm going to post on the subject because we can argue around in circles all day about this.
If I was getting a bunch of complaints on either the AST or Koyo then I would change the wording. The fact is as I have already pointed out that the majority of US Spec cars are not running a stock setup. Running an aftermarket intercooler only lets you run one bolt holding the AST anyway. Anyone that works on their RX-7 on a regular basis knows that some shifting of parts or modifications may need to be made for these items to work. I did change the wording for the koyo radiator.
As I told you a while ago before you started this thread, you can return the AST for a full refund.
If you wanted a discussion on this topic it could have been handled thru emails.
Well ok, but we're only arguing in circles because you keep saying the same thing and ignoring anything I say on the issue. :-)
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Old Jul 7, 2011 | 12:35 PM
  #39  
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I'm done talking about the radiator and AST. Send me an email regarding the missing part.
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Old Jul 8, 2011 | 06:21 PM
  #40  
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Originally Posted by Jason
No I stock probably 50% of the listed items. The more popular stuff like Power FC, Fuel systems, turbo kits etc... Its the other stuff I drop ship. Usually brake parts, clutches etc..
Profit margins on parts are 15% if Im lucky. I stopped doing service and engines a few years ago to concentrate on parts.
that's good, as my largest complaint was about an engine, the cost of the engine and the quality of work done on the engine. i can understand some items from overseas taking a little while to ship.
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Old Jul 15, 2011 | 04:07 PM
  #41  
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I wish I had seen this thread 2 months ago. I ordered a short throw shifter from the website 17 June, received a confirmation email on 20 June with an order number saying it would be shipped next day. On 2 July I sent a follow up email looking for some kind of shipping tracking number, and now it's 15 July and I have neither the part nor a response.
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Old Jul 15, 2011 | 04:46 PM
  #42  
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Have you called me? I dont recall getting any emails nor do I have any outstanding orders for short shifters so not sure what the issue is. PM me your info and I will check it out.
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Old Jul 15, 2011 | 05:10 PM
  #43  
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Cool

Originally Posted by Jason
Have you called me? I dont recall getting any emails nor do I have any outstanding orders for short shifters so not sure what the issue is. PM me your info and I will check it out.
Never heard that before.
Rotary Store
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Old Jul 15, 2011 | 05:49 PM
  #44  
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Originally Posted by RedBaronII
Never heard that before.
Rotary Store
and you wonder why you were banned years ago? This thread has nothing to do with you so get a life and stay out of it.
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Old Jul 19, 2011 | 03:31 PM
  #45  
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hey mike, i bought a koyo rad from rotary speciaties (they ordered it from Jason) and yes it wasn't OEM fit, but it was very easy to install. not to insult you, but my grand mother could have installed it. i have a 99 bumber with the reinforcing plastic behind the bumber and i did a couple notches on my OEM clips from my OEM rad, a lil dremo massage in the reinforced plastic ( for to top corner of the rad) and that's it. it fit like a glove (not the one OJ Simpson was wearing) lol i have my oem fans on it and its at the same place. it was actually easier to install the rad than the fuel pump. i think it took 30min to me and Bruno (10aeRX7) to get it done ( i have to say the engine wasn't in the car at the time)
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Old Jul 19, 2011 | 10:57 PM
  #46  
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Based on the pic you posted, it looks like you have the bracket install backwards. The bracket should be face up, which will allow the radiator to go down more.
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Old Jul 19, 2011 | 11:12 PM
  #47  
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Geezzz....

Well I cant believe I'm gonna reply to this but here it goes.

Not sure what all problems people have have had w/Pettit AST but other than
it leaking (which would have to be a fluke) or being damaged, or not installed correctly, by a someone qualified...I
cant imagine havin a problem w/it and I actually have recommended em for years.
Acturally, I cant think of anything Pettit fabricates that is anything other than the
highest quality. Certainly highest quality for the money, especially when you consider their parts are proven in the field. As far as mounting these or any other parts far as that goes, its gotta be one of the easiest. Only needs the upper mounting bracket by the way. Pettit is quality stuff in my opinion, which would explain why Jason sells em .

Not sure which KOYO model mentioned but when I mounted mine, bought it from Jason and he had it in stock, I did a little trimmin w/a small cuttin wheel, but I dont think it was totally necessary and would have mounted ok as is I'm just a little pickie'.

Opinions will always vary and you dont usually read tons of posts about how great some deal was or how extremely satisifed someone was. On the other hand, I have waited on some parts, that I requested to buy before from Jason
(as well as others) but he never broke any promises. Not to mention, I can name at least a dozen parts I got from him that he had on hand. Anyone who has built/worked on/modded these cars has got to understand things usually take longer and cost more than you would expect. As far as my dealins w/Jason whatever they were, in the end I was very satisfied with the results. Some things are worth the wait.

Last edited by KD-93R1; Jul 19, 2011 at 11:17 PM. Reason: fix
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Old Aug 7, 2011 | 11:53 PM
  #48  
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Mike, for your ease. You should go look up some installs on the Koyo radiator in the 3rd gen area.

I have personally installed 2 of these. They are not a stock fit, and in those threads on the third gen area you can find the various ways to install them. I say various because these cars are old. On both installs I did they had to be done differently. In the second FD what I did to make it fit the first one did not work. It was not because the radiator was off square, I'm sure its because the cars themselves are, lol.
Its probably smart before any purchase to search the boards for installation threads and see if you are up to the challenge. I agree with the statement above, I usually x2 the difficulty of installing any product I purchase.
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Old Oct 18, 2011 | 04:09 PM
  #49  
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just reading through this, i also bought a KOYO from Jason and it was packaged perfectly, actually a pain in the *** to get out of the package with it being tightly plastic wrapped to the box. if yours came loose then someone cut it open plain and simple.
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