rotaryshack--do not send them money!!!

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Old 12-29-08, 04:52 PM
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rotaryshack--do not send them money!!!

well he took a while to finish my car. which was the down side of all of it besides that he is a very knowledgeable when it comes to carbs. He did a rebuild/streetport on my 2nd gen. Since he took so long and I missed a track event he deducted it from the bill and did some things for free since he took so long such as free installation on the exhaust, free tune, re jetted my carb and gave me extra fuel jets to play with and a few other things i can't remember. just make sure if you're going to him you're not in a rush. i don't know what else to say. i call him every time i have a question.
Old 12-29-08, 05:51 PM
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oh yeah part of the delay was cause my exhaust was on back order
Old 02-25-09, 07:39 PM
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Originally Posted by andresj
well he took a while to finish my car. which was the down side of all of it besides that he is a very knowledgeable when it comes to carbs. He did a rebuild/streetport on my 2nd gen. Since he took so long and I missed a track event he deducted it from the bill and did some things for free since he took so long such as free installation on the exhaust, free tune, re jetted my carb and gave me extra fuel jets to play with and a few other things i can't remember. just make sure if you're going to him you're not in a rush. i don't know what else to say. i call him every time i have a question.
Hey whats up?Just wanted to ask you how long did he take cause i ordered some parts from him about two weeks ago and have'nt received anything.I called him to find out if he has send me my stuff but i havent got an answer in the past two days.not try to nock him or anything just would like to know what kind of guy im dealing with thanks.
Old 02-28-09, 04:30 PM
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bump
Old 03-04-09, 04:58 PM
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Robert from Rotaryshack is a great guy and very,very knowledgeable in just about every area of the rotary engine and does 99% of the work himself so sometimes he gets a little backed up,just give him a little time and he'll take of you.
Old 03-05-09, 12:52 AM
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^^^

Yeah take really good care of you. I bought a locked dist and six months later after calling and emailing him i still had not recieved it. Just put a dispute through paypal and go with somebody else!
Old 03-05-09, 03:18 AM
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Yeah heard the guys really scanless
Old 03-05-09, 02:17 PM
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Not at all. If you have any unfinished transactions with RotaryShack please PM me.
Old 03-05-09, 05:14 PM
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Originally Posted by Kerebrus
Not at all. If you have any unfinished transactions with RotaryShack please PM me.
do you know him personally?
Old 03-05-09, 06:18 PM
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Originally Posted by madazfiend/1
do you know him personally?
I've known him for years, and see him every week. I've been handling any questions or concerns related to Robert or RotaryShack on this forum since he left. If you need assistance PM me.
Old 04-02-09, 07:40 PM
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Well i just ordered a short shift and "sent" payment. So we'll see my feedback here as well. I know a friend who dealt with Robert on some parts in the past, shipping was slow but quality was top notch. Sooo, do you want it fast or want it right? There's still snow on the ground here so I chose to get it right.
Old 04-06-09, 03:18 PM
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Originally Posted by 84stock
Well i just ordered a short shift and "sent" payment. So we'll see my feedback here as well. I know a friend who dealt with Robert on some parts in the past, shipping was slow but quality was top notch. Sooo, do you want it fast or want it right? There's still snow on the ground here so I chose to get it right.
well robert is very knowledgeable and will answer any question you ask.and as for quality i wouldnt know havent recieved my parts yet!
Old 04-06-09, 05:33 PM
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Originally Posted by madazfiend/1
well robert is very knowledgeable and will answer any question you ask.and as for quality i wouldnt know havent recieved my parts yet!
Your intake kit and hybrid turbo are still being made. I am watching over your order and will make sure everything gets out to you and you love it.
Old 04-22-09, 05:19 PM
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Originally Posted by 84stock
Update, 3 weeks later and vendor is not replying to my pm's
check your pm's robs running a shop too so he gets busy..


with all the special shipping requests i think you can wait a little bit, dont you think? i cant believe what you asked rob to do, but he is going to oblige your requests. not to mention the out of U.S. orders need to be brought in the post office, wait in the long line, customs forms filled out etc, its not a simple drop ship. .thank you
Old 04-22-09, 05:40 PM
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Originally Posted by 84stock
Update, 3 weeks later and vendor is not replying to my pm's
Please do not provide false information, it's really unnecessary. Your money order was received on April 7th, which was 2 weeks ago. They money order was deposited on April 8th and did not clear until April 20th. We would never ship out a product until the product is paid for, that is simple business standards unless stated otherwise. In terms of your statement about myself not replying to your PM's for 3 weeks, that is complete BS and uncalled for. I've been responding to your PM's since even before April and have every single on in my PM box to prove it so don't make false accusations. You are the only person who has had any issues with waiting for his shifter out of all 30 buyers and you really need to be patient considering the following:

1. You money order took 12 days to clear, not our fault.
2. You put extensive requests for us when we ship out your shifter.
3. I'm not sure if you realize the process but shipping a product to Canada through USPS isn't a simple walk in a drop off. We need to stand in line, fill out forms and make sure it's done right for the buyers consent.

There were other people who bought shifters from Canada who had to wait just as long or maybe a little bit less and had no complaints, you could learn a thing or two from them.
Old 04-22-09, 06:40 PM
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Originally Posted by Kerebrus
Please do not provide false information, it's really unnecessary. Your money order was received on April 7th, which was 2 weeks ago. They money order was deposited on April 8th and did not clear until April 20th. We would never ship out a product until the product is paid for, that is simple business standards unless stated otherwise. In terms of your statement about myself not replying to your PM's for 3 weeks, that is complete BS and uncalled for. I've been responding to your PM's since even before April and have every single on in my PM box to prove it so don't make false accusations. You are the only person who has had any issues with waiting for his shifter out of all 30 buyers and you really need to be patient considering the following:

1. You money order took 12 days to clear, not our fault.
2. You put extensive requests for us when we ship out your shifter.
3. I'm not sure if you realize the process but shipping a product to Canada through USPS isn't a simple walk in a drop off. We need to stand in line, fill out forms and make sure it's done right for the buyers consent.

There were other people who bought shifters from Canada who had to wait just as long or maybe a little bit less and had no complaints, you could learn a thing or two from them.
Obviously I didn't add enough clarity to the communication post, I should have said so reply since the 20th and you have been on and off the forum daily

1. no comment, you know how i feel there

2. I know, all I asked for was communication on when it was going to be shipped and confirmation. Just say you're busy and it'll be out by friday, I would've been okay with that!

3. Point well taken, even my builder has to delegate priorities. If my engine was on the bench and promised for today I wouldn't want to hear that my builder had to **** around at the post office shipping something.

You last comment, hmmmmm, just had to toss out insult didn't ya...you could have left out the last sentence and received a simple apology.
Old 04-22-09, 06:42 PM
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Originally Posted by Kerebrus
Please do not provide false information, it's really unnecessary. Your money order was received on April 7th, which was 2 weeks ago. They money order was deposited on April 8th and did not clear until April 20th. We would never ship out a product until the product is paid for, that is simple business standards unless stated otherwise. In terms of your statement about myself not replying to your PM's for 3 weeks, that is complete BS and uncalled for. I've been responding to your PM's since even before April and have every single on in my PM box to prove it so don't make false accusations. You are the only person who has had any issues with waiting for his shifter out of all 30 buyers and you really need to be patient considering the following:

1. You money order took 12 days to clear, not our fault.
2. You put extensive requests for us when we ship out your shifter.
3. I'm not sure if you realize the process but shipping a product to Canada through USPS isn't a simple walk in a drop off. We need to stand in line, fill out forms and make sure it's done right for the buyers consent.

There were other people who bought shifters from Canada who had to wait just as long or maybe a little bit less and had no complaints, you could learn a thing or two from them.

Well i ordered parts on feb 11 so whats your excuse now.On 3-24-09 you told me that rob sent my intake kit.Then on 4-6-09 you said that it was still being made so which one is it.So who's giving who false information.In my eyes your the bull shiter
Old 04-22-09, 07:03 PM
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same here i have no problems w/ robert at rotaryshack. i just dont like being lied to
Old 04-22-09, 07:03 PM
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Originally Posted by 84stock
"clarification", been waiting for confirmation on shipping from Kerebrus for past 2 days without reply, I did have multiple pm's back and forth since ordering (details irrelevant at this time). No issues directly with Robert at Rotaryshack at all!
My participation with RotaryShack is only to help assist Robert manage his internet and forum sales. I don't work at the shop, I have my own job and work 45 hours a week. I go to the shop once in a while when I can to help out or discuss what orders need to be taken care of. Robert himself runs his shop with no help from anyone else, so people really need to be patient with their orders.

He currently has 9 cars at his shop that he is trying to work on as well as take care of all the sales he does on the internet or here on the forum and that is what I have been assisting him with. People need to keep in mind (especially madazfiend) that when you place an order it is going to take some time to get it all squared away and shipped out to you, but what we can guarantee is that the quality of the product will be top notch and you will always be able to speak with Robert (when he has time) with any technical questions.

If I could, I would have shipped out your short shifter myself but unfortunately I work from 9am - 6pm monday to friday and don't have the time to do it. Robert has been extremely busy this week and is trying to get to USPS to get it done which like we all know involves waiting in line and filling out paper work. You will receive your short shifter and we hope that the wait was worth it.

@ Madazfiend: I was under the impression that the intake kit was already shipped out but apparently it wasn't. Robert said he would be sending you an email today with updated info on your order as well as pictures of everything that has been completed and arrived such as your turbo. Thanks.
Old 04-22-09, 07:06 PM
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matter of fact i just spoke w/ him yesterday.He said he just recieved my turbo and is going to be sending it out soon and i should be recieving my intake kit as he sent it out last week.but to hear two differnt stories by the same person its fustrating
Old 04-22-09, 07:14 PM
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Originally Posted by madazfiend/1
same here i have no problems w/ robert at rotaryshack. i just dont like being lied to

joel, im waiting on the exhaust housing for the turbo and ill look into the intake tracking #

i owe you man
Old 05-08-09, 04:26 AM
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Phone calls-answers right away, emails-maybe not right away but the guy makes good. Ordered some small parts, a slight delay but hell, Robert covered the shipping which amounted to nearly the cost of the order! Thanks Robert. Hope to do business with you again soon!

Kent
Old 05-08-09, 09:25 AM
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Originally Posted by kentq
Phone calls-answers right away, emails-maybe not right away but the guy makes good. Ordered some small parts, a slight delay but hell, Robert covered the shipping which amounted to nearly the cost of the order! Thanks Robert. Hope to do business with you again soon!

Kent
Pleasure doing business with you Kent!
Old 05-25-09, 09:59 PM
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Well I "finally" got my shifter. I said before that the right product would be worth the wait, and the shifter is absolutely flawless! If you are gonna buy from Robert, for god's sake be patient, nothing will make him move quicker! He doesn't always follow through with a deadline from what I understand.

However, and I mean "HOWEVER", he is approachable and and diplomatic. I give him credit for taking the "TIME" to contribute to the forum, answer questions and constantly strive to offer new products. (I recall talking to Conroy in Edmonton once, he said i don't make money giving advice and basically cut me off. Robert spent 30 minutes on the phone with me on his dime). He is the number one contributor to the carb'd turbo rotaries out there. He will always deliver a quality product with marginal mark up. Another thing is he offers his services to our community at a reasonable cost, but you pay a price in waiting (as he will admit).

Sooooo, if you have a rocket up your @$$ and want it now, shop elsewhere, he really doesn't need the added stress, busy enough already. If you're willing to wait for a quality product, he won't let you down, and deserves our support.
Old 05-26-09, 09:08 AM
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^^ yup yup.. i <3 my motor


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