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what should i do ?? buyer cause problem

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Old 03-20-10, 05:20 PM
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R.E Amemiya

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Exclamation what should i do ?? buyer cause problem

hey guys,
i have someone that bought an item i had for sale.
in this thread: https://www.rx7club.com/canadian-sale-wanted-classifieds-120/rtek-t2-trans-driveshaft-%2Acheap%2A-879803/
its the n374 jdm ecu. the pictures, and the name of the part is clearly shown.

but the buyer... for a reason i ignore... after he payed me, and i shipped him the ecu.
writes to me, telling me this:

Re: RE: s5 ecu‏
From:
Sent: March 19, 2010 6:16:04 PM
To: Autobahn RX7 Interceptor (got_boost_@hotmail.com)
Hey man,

This is NOT a N370 Ecu it is a N374 ECU and because of that does not work! I can arrange to have it shipped back to you. for a refund.

Let me know,

Jeff
--------------------------------------------------------


so, what should i do.... i mean, its NOT MY mistake. do i refund him, ending up losing 20$ cause i shipped him something he didnt take the time to look at properly.
do i partially refund him .... or should i not refund him, as he just take his responsabilities and try to sell it on his own, since he didnt took time to know what he actually bought.
if you go to any jdm shop and buy something that isnt right, they dont refund you ....
should i do the same....
some guys here know me and know im easy to deal with but i dont see why would i have to put up with someone error because he didnt pay attention ....
i have only good feedback, and wouldnt want a bad one to mess up my ratings.

any pointers would help !!

thanks guy,

Bruno
Old 03-20-10, 05:42 PM
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I wouldn't refund his money.
His mistake, he'll be more careful next time
Old 03-20-10, 06:01 PM
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+1, unless you ever confirmed or told him it was a N370 it was his mistake.
Old 03-20-10, 06:29 PM
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Agreed.
It's his problem now.
Old 03-20-10, 06:31 PM
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If you feel compelled you could always refund the amount - the shipping costs.. But I wouldn't take a hit on it..
Old 03-20-10, 06:41 PM
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Id say its his problem, looking at your for sale thread its clear that it is a N374
Old 03-20-10, 06:46 PM
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The ECU is quite plainly labeled in the picture. I don't think you are obligated to give a refund due to the buyer's mistake. If you want to be nice then you could give a refund if the buyer returns the unit, but you should deduct your shipping cost (postage + box + tape + packing + transportation to the post office + your time).

In the future, you may want to include a merchandise return policy in your classified advertisements.
Old 03-20-10, 07:12 PM
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Don't refund. ECU was clearly labeled and it's the buyer's fault.
Old 03-20-10, 07:38 PM
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R.E Amemiya

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ok, i told the guy i would see into what i will do.
now he's trying to tell me that ohhh its not because its the wrong ecu, but now he's telling me the ecu is not working properly. (that only the front rotor is working good. and he told he tryed on 2 fc. ( within a few hours in between the emails)...
the ecu was remoed from a fully fonctional highly modified s5 jdm fc (bp engine, t04 turbo, add injectors, etc, car was running on a triple plate clutch ).. that me and my mechanic parted out.
so his story is kinda changing more and more .....
i just dont want to get warned by a moderator.

thanks a lot for your points of views !!
keep them coming please !!

Bruno
Old 03-20-10, 09:36 PM
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His changing story is not a good sign. It was his mistake and I am sure hes trying every option to get his money back. Nobody wants to lose money.. Maybe work something out with him but personally I believe it was his error and you should not have to pay for it in any way! He will always make sure to thoroughly read the description of what hes buying in the future so you are actually helping him!
Old 03-20-10, 10:06 PM
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His stories keep changing don't refund him, his mistake make him look closer next time.
Old 03-20-10, 10:09 PM
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Originally Posted by got_boost
ok, i told the guy i would see into what i will do.
now he's trying to tell me that ohhh its not because its the wrong ecu, but now he's telling me the ecu is not working properly. (that only the front rotor is working good. and he told he tryed on 2 fc. ( within a few hours in between the emails)...
the ecu was remoed from a fully fonctional highly modified s5 jdm fc (bp engine, t04 turbo, add injectors, etc, car was running on a triple plate clutch ).. that me and my mechanic parted out.
so his story is kinda changing more and more .....
i just dont want to get warned by a moderator.

thanks a lot for your points of views !!
keep them coming please !!

Bruno
ask for proof that its not working right, a video or something? If the rear rotor is not combusting it shouldnt be that hard to tell.
Old 03-21-10, 12:28 AM
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If my Bad memory serves me right,Doesn't the N374 Jspec Ecu NOT fire up the rear rotor on a USDM?
That is why you need a N370 when you do the swap?
The ECU is Fine,The guy made the mistake of Buying it,and Honestly it is "caveat emptor" with no implied warranty.
The ECU would work fine IF he uses it on a JSPEC car.
Bruno.it can never fail dealing with used parts,,so really you can expect some bad apple to spoil the Pie...just Tell them the Flavor..if they don''t like it,buy some other pie,somewhere Else!!!!
Old 03-21-10, 01:49 PM
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Alright since this is clearly a one sided thing,

A N374 ECU that is chipped 99% will run a USDM tubo Car,

His thread said it was chipped, It is not chipped it is 100% oem no aftermarket chip. Hence why it will not run the car. I bought it based on the fact that it was chipped... and it is not chipped.

I happen to have three N374 ECU's here I opened one up to take pictures of the inside and they are identical... in every way. no unsoldered or resoldered joints, chipsets match exactly!

So the problem is not that I bought something that does not work because i misread the post. I am not a newb and know fully what I was buying if the description was correct and it was a chipped n374 ECU then there would not have been an issue it would have ran the car. If it had not and was chipped I would not be asking for my money back... because this is a clear case of not as described.

I will post pics of the two ECU's I also have a knightsport ECU that is clearly chipped!
Old 03-21-10, 02:04 PM
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So here are pictures of both ECU's the one shipped to me has no mounting bracket, the factory n374 still has the mounting bracket attached.

As you can see both chipsets are identical and neither one is "chipped". The solder joints are still untouched, there is not new soldering, it is all very clean and OEM.
Attached Thumbnails what should i do ?? buyer cause problem-cimg1845-small-.jpg   what should i do ?? buyer cause problem-cimg1846-small-.jpg   what should i do ?? buyer cause problem-cimg1848-small-.jpg   what should i do ?? buyer cause problem-cimg1847-small-.jpg  
Old 03-21-10, 02:16 PM
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Here is the side by side photo, the one without mounting bracket is the one I received, the one with mounting bracket is from a JDM parts car that was 100% OEM.
Attached Thumbnails what should i do ?? buyer cause problem-cimg1843-small-.jpg  
Old 03-21-10, 02:29 PM
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How did you verify that the firmware between all three are identical?

And it sounds like you are saying that its possible that a chipped ECU will not work on a USDM car. So you took a gamble when you purchased it.
Old 03-21-10, 02:54 PM
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Agreed, a "chipped" n374 ECU has a very very small % chance of not working with a USDM car. In fact in all of my searching genuine chipped ecu's have always worked. Non chipped ones rarely work!

You can not change firmware of an OEM chip, you must remove the chip by desoldering it from the board, then replacing it with a socket and putting the aftermarket chip in. If you are very secure in your abilities you could resolder it back to the board. But in this case it is the OEM chip and the solder has never been disturbed.
Old 03-21-10, 02:57 PM
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I make a living of reprogramming chips while they are still attached to the board. So please don't insinuate that its not possible.

I have not looked into the RX7 micro at all, so I cannot say anything about it. I wouldn't trust a reprogrammed chip in the first place.
Old 03-21-10, 03:58 PM
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I did not insinuate that you could not program it intact, I have never seen or heard of it being done before! either in Japan or domestically in North America. So I highly doubt this is a experimental prototype.

Edit;

On another note I cross referenced the type of Chip that is on the OEM board and it is NOT re-programable.
Old 03-21-10, 10:12 PM
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And I assume you actually have credible sources to share with us since you cross referenced it?
Old 03-21-10, 10:16 PM
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Since you boys are have this discussion in public, on this public forum, here is my take.

Your email to the OP complains that it is not an N370. Now your complaint is that you claim it is not chipped, based on your own supplied pictures.

The OP claims that your story is changing. Unless the OP lied by changing your email, your story IS changing. And if you have several different N374's chipped and unchipped, how is anyone supposed to believe your story?

I personally wouldn't let $120 make me act like a baby. You two should solve this like a couple of men and work it out.

How about the buyer ships it back to the seller? Then the seller credits/refunds the sales price minus HALF the shipping? Everyone moves on, no one gets hurt. I know you both have mistrust, but just get it done!

Seriously, good luck!
Old 03-21-10, 10:24 PM
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Resell the ECU and buy the N370 you need. Its not the sells fault.
Old 03-21-10, 10:55 PM
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I don't get it he bought a N374 thinking it was a N370, then he says it wasn't chipped right? Why did he need the chipped N374 anyways he said he already has one along with another oem N374. Something doesn't sound right to me I would suggest to just sell the ECU & aquire the proper N370 if that is what is needed. I see no fault to the seller. By far not taking sides I just think the situation is odd.
Old 03-21-10, 11:32 PM
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Not saying anyone is wrong here, but I make quite a bit of money soldering special chips into game consoles. I do reverse the work I do if the customer needs to send back the console for warranty repairs, at which point I have been inside of their console twice and swaped chips twice.... I have had 5 customers send theirs back and not a single one was flagged for being tampered with, so in a sense what I'm saying is if the right monkey is holding the soldering iron you will not know if the chip was ever changed.....


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