what should i do ?? buyer cause problem
#1
what should i do ?? buyer cause problem
hey guys,
i have someone that bought an item i had for sale.
in this thread: https://www.rx7club.com/canadian-sale-wanted-classifieds-120/rtek-t2-trans-driveshaft-%2Acheap%2A-879803/
its the n374 jdm ecu. the pictures, and the name of the part is clearly shown.
but the buyer... for a reason i ignore... after he payed me, and i shipped him the ecu.
writes to me, telling me this:
Re: RE: s5 ecu
From:
Sent: March 19, 2010 6:16:04 PM
To: Autobahn RX7 Interceptor (got_boost_@hotmail.com)
Hey man,
This is NOT a N370 Ecu it is a N374 ECU and because of that does not work! I can arrange to have it shipped back to you. for a refund.
Let me know,
Jeff
--------------------------------------------------------
so, what should i do.... i mean, its NOT MY mistake. do i refund him, ending up losing 20$ cause i shipped him something he didnt take the time to look at properly.
do i partially refund him .... or should i not refund him, as he just take his responsabilities and try to sell it on his own, since he didnt took time to know what he actually bought.
if you go to any jdm shop and buy something that isnt right, they dont refund you ....
should i do the same....
some guys here know me and know im easy to deal with but i dont see why would i have to put up with someone error because he didnt pay attention ....
i have only good feedback, and wouldnt want a bad one to mess up my ratings.
any pointers would help !!
thanks guy,
Bruno
i have someone that bought an item i had for sale.
in this thread: https://www.rx7club.com/canadian-sale-wanted-classifieds-120/rtek-t2-trans-driveshaft-%2Acheap%2A-879803/
its the n374 jdm ecu. the pictures, and the name of the part is clearly shown.
but the buyer... for a reason i ignore... after he payed me, and i shipped him the ecu.
writes to me, telling me this:
Re: RE: s5 ecu
From:
Sent: March 19, 2010 6:16:04 PM
To: Autobahn RX7 Interceptor (got_boost_@hotmail.com)
Hey man,
This is NOT a N370 Ecu it is a N374 ECU and because of that does not work! I can arrange to have it shipped back to you. for a refund.
Let me know,
Jeff
--------------------------------------------------------
so, what should i do.... i mean, its NOT MY mistake. do i refund him, ending up losing 20$ cause i shipped him something he didnt take the time to look at properly.
do i partially refund him .... or should i not refund him, as he just take his responsabilities and try to sell it on his own, since he didnt took time to know what he actually bought.
if you go to any jdm shop and buy something that isnt right, they dont refund you ....
should i do the same....
some guys here know me and know im easy to deal with but i dont see why would i have to put up with someone error because he didnt pay attention ....
i have only good feedback, and wouldnt want a bad one to mess up my ratings.
any pointers would help !!
thanks guy,
Bruno
#7
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Join Date: Feb 2001
Location: Charlottesville, Virginia, USA
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The ECU is quite plainly labeled in the picture. I don't think you are obligated to give a refund due to the buyer's mistake. If you want to be nice then you could give a refund if the buyer returns the unit, but you should deduct your shipping cost (postage + box + tape + packing + transportation to the post office + your time).
In the future, you may want to include a merchandise return policy in your classified advertisements.
In the future, you may want to include a merchandise return policy in your classified advertisements.
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#9
ok, i told the guy i would see into what i will do.
now he's trying to tell me that ohhh its not because its the wrong ecu, but now he's telling me the ecu is not working properly. (that only the front rotor is working good. and he told he tryed on 2 fc. ( within a few hours in between the emails)...
the ecu was remoed from a fully fonctional highly modified s5 jdm fc (bp engine, t04 turbo, add injectors, etc, car was running on a triple plate clutch ).. that me and my mechanic parted out.
so his story is kinda changing more and more .....
i just dont want to get warned by a moderator.
thanks a lot for your points of views !!
keep them coming please !!
Bruno
now he's trying to tell me that ohhh its not because its the wrong ecu, but now he's telling me the ecu is not working properly. (that only the front rotor is working good. and he told he tryed on 2 fc. ( within a few hours in between the emails)...
the ecu was remoed from a fully fonctional highly modified s5 jdm fc (bp engine, t04 turbo, add injectors, etc, car was running on a triple plate clutch ).. that me and my mechanic parted out.
so his story is kinda changing more and more .....
i just dont want to get warned by a moderator.
thanks a lot for your points of views !!
keep them coming please !!
Bruno
#10
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Join Date: May 2009
Location: united states
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His changing story is not a good sign. It was his mistake and I am sure hes trying every option to get his money back. Nobody wants to lose money.. Maybe work something out with him but personally I believe it was his error and you should not have to pay for it in any way! He will always make sure to thoroughly read the description of what hes buying in the future so you are actually helping him!
#12
Rotary Enthusiast
iTrader: (8)
ok, i told the guy i would see into what i will do.
now he's trying to tell me that ohhh its not because its the wrong ecu, but now he's telling me the ecu is not working properly. (that only the front rotor is working good. and he told he tryed on 2 fc. ( within a few hours in between the emails)...
the ecu was remoed from a fully fonctional highly modified s5 jdm fc (bp engine, t04 turbo, add injectors, etc, car was running on a triple plate clutch ).. that me and my mechanic parted out.
so his story is kinda changing more and more .....
i just dont want to get warned by a moderator.
thanks a lot for your points of views !!
keep them coming please !!
Bruno
now he's trying to tell me that ohhh its not because its the wrong ecu, but now he's telling me the ecu is not working properly. (that only the front rotor is working good. and he told he tryed on 2 fc. ( within a few hours in between the emails)...
the ecu was remoed from a fully fonctional highly modified s5 jdm fc (bp engine, t04 turbo, add injectors, etc, car was running on a triple plate clutch ).. that me and my mechanic parted out.
so his story is kinda changing more and more .....
i just dont want to get warned by a moderator.
thanks a lot for your points of views !!
keep them coming please !!
Bruno
#13
Retired Moderator, RIP
iTrader: (142)
Join Date: Sep 2005
Location: Smiths Falls.(near Ottawa!.Mapquest IT!)
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If my Bad memory serves me right,Doesn't the N374 Jspec Ecu NOT fire up the rear rotor on a USDM?
That is why you need a N370 when you do the swap?
The ECU is Fine,The guy made the mistake of Buying it,and Honestly it is "caveat emptor" with no implied warranty.
The ECU would work fine IF he uses it on a JSPEC car.
Bruno.it can never fail dealing with used parts,,so really you can expect some bad apple to spoil the Pie...just Tell them the Flavor..if they don''t like it,buy some other pie,somewhere Else!!!!
That is why you need a N370 when you do the swap?
The ECU is Fine,The guy made the mistake of Buying it,and Honestly it is "caveat emptor" with no implied warranty.
The ECU would work fine IF he uses it on a JSPEC car.
Bruno.it can never fail dealing with used parts,,so really you can expect some bad apple to spoil the Pie...just Tell them the Flavor..if they don''t like it,buy some other pie,somewhere Else!!!!
#14
New Project on the Way...
iTrader: (2)
Alright since this is clearly a one sided thing,
A N374 ECU that is chipped 99% will run a USDM tubo Car,
His thread said it was chipped, It is not chipped it is 100% oem no aftermarket chip. Hence why it will not run the car. I bought it based on the fact that it was chipped... and it is not chipped.
I happen to have three N374 ECU's here I opened one up to take pictures of the inside and they are identical... in every way. no unsoldered or resoldered joints, chipsets match exactly!
So the problem is not that I bought something that does not work because i misread the post. I am not a newb and know fully what I was buying if the description was correct and it was a chipped n374 ECU then there would not have been an issue it would have ran the car. If it had not and was chipped I would not be asking for my money back... because this is a clear case of not as described.
I will post pics of the two ECU's I also have a knightsport ECU that is clearly chipped!
A N374 ECU that is chipped 99% will run a USDM tubo Car,
His thread said it was chipped, It is not chipped it is 100% oem no aftermarket chip. Hence why it will not run the car. I bought it based on the fact that it was chipped... and it is not chipped.
I happen to have three N374 ECU's here I opened one up to take pictures of the inside and they are identical... in every way. no unsoldered or resoldered joints, chipsets match exactly!
So the problem is not that I bought something that does not work because i misread the post. I am not a newb and know fully what I was buying if the description was correct and it was a chipped n374 ECU then there would not have been an issue it would have ran the car. If it had not and was chipped I would not be asking for my money back... because this is a clear case of not as described.
I will post pics of the two ECU's I also have a knightsport ECU that is clearly chipped!
#15
New Project on the Way...
iTrader: (2)
So here are pictures of both ECU's the one shipped to me has no mounting bracket, the factory n374 still has the mounting bracket attached.
As you can see both chipsets are identical and neither one is "chipped". The solder joints are still untouched, there is not new soldering, it is all very clean and OEM.
As you can see both chipsets are identical and neither one is "chipped". The solder joints are still untouched, there is not new soldering, it is all very clean and OEM.
#18
New Project on the Way...
iTrader: (2)
Agreed, a "chipped" n374 ECU has a very very small % chance of not working with a USDM car. In fact in all of my searching genuine chipped ecu's have always worked. Non chipped ones rarely work!
You can not change firmware of an OEM chip, you must remove the chip by desoldering it from the board, then replacing it with a socket and putting the aftermarket chip in. If you are very secure in your abilities you could resolder it back to the board. But in this case it is the OEM chip and the solder has never been disturbed.
You can not change firmware of an OEM chip, you must remove the chip by desoldering it from the board, then replacing it with a socket and putting the aftermarket chip in. If you are very secure in your abilities you could resolder it back to the board. But in this case it is the OEM chip and the solder has never been disturbed.
#20
New Project on the Way...
iTrader: (2)
I did not insinuate that you could not program it intact, I have never seen or heard of it being done before! either in Japan or domestically in North America. So I highly doubt this is a experimental prototype.
Edit;
On another note I cross referenced the type of Chip that is on the OEM board and it is NOT re-programable.
Edit;
On another note I cross referenced the type of Chip that is on the OEM board and it is NOT re-programable.
#22
Rotary $ > AMG $
iTrader: (7)
Since you boys are have this discussion in public, on this public forum, here is my take.
Your email to the OP complains that it is not an N370. Now your complaint is that you claim it is not chipped, based on your own supplied pictures.
The OP claims that your story is changing. Unless the OP lied by changing your email, your story IS changing. And if you have several different N374's chipped and unchipped, how is anyone supposed to believe your story?
I personally wouldn't let $120 make me act like a baby. You two should solve this like a couple of men and work it out.
How about the buyer ships it back to the seller? Then the seller credits/refunds the sales price minus HALF the shipping? Everyone moves on, no one gets hurt. I know you both have mistrust, but just get it done!
Seriously, good luck!
Your email to the OP complains that it is not an N370. Now your complaint is that you claim it is not chipped, based on your own supplied pictures.
The OP claims that your story is changing. Unless the OP lied by changing your email, your story IS changing. And if you have several different N374's chipped and unchipped, how is anyone supposed to believe your story?
I personally wouldn't let $120 make me act like a baby. You two should solve this like a couple of men and work it out.
How about the buyer ships it back to the seller? Then the seller credits/refunds the sales price minus HALF the shipping? Everyone moves on, no one gets hurt. I know you both have mistrust, but just get it done!
Seriously, good luck!
#24
The Big Ugly!
I don't get it he bought a N374 thinking it was a N370, then he says it wasn't chipped right? Why did he need the chipped N374 anyways he said he already has one along with another oem N374. Something doesn't sound right to me I would suggest to just sell the ECU & aquire the proper N370 if that is what is needed. I see no fault to the seller. By far not taking sides I just think the situation is odd.
#25
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Not saying anyone is wrong here, but I make quite a bit of money soldering special chips into game consoles. I do reverse the work I do if the customer needs to send back the console for warranty repairs, at which point I have been inside of their console twice and swaped chips twice.... I have had 5 customers send theirs back and not a single one was flagged for being tampered with, so in a sense what I'm saying is if the right monkey is holding the soldering iron you will not know if the chip was ever changed.....