Power Seatbelt Broken - Deal says car is "Branded"
01-25-07, 08:24 AM
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Power Seatbelt Broken - Deal says car is "Branded"
I have a 90 Turbo II. It's in excellent condition and has about 10,000 on a rebuit motor. I am the second owner. Yesterday, the power seatbelt on the passenger side stopped working (the cable is hanging out of the track). The seatbelt on the driver's side is also moving slow, so I figured I'd better do something about it.
Knowing that there was a recall on this part, I take it to the dealer to see about getting it fixed. He looks up my serial number and tells me the car has been "branded" and he is not allowed to work on it. Period. He will not touch the car, but can not tell me why not. He just kept saying the car was "branded" and I am on my own. He even said that the recall was still open on my car. He just won't fix it.
Does anyone have any idea what this means and if there is anything I can do about it? Obviously, driving without seat belts is not an option. Help!
Knowing that there was a recall on this part, I take it to the dealer to see about getting it fixed. He looks up my serial number and tells me the car has been "branded" and he is not allowed to work on it. Period. He will not touch the car, but can not tell me why not. He just kept saying the car was "branded" and I am on my own. He even said that the recall was still open on my car. He just won't fix it.
Does anyone have any idea what this means and if there is anything I can do about it? Obviously, driving without seat belts is not an option. Help!
01-25-07, 08:38 AM
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The auto seatbelt was one of the dumber ideas to come from the NTSB & the car industry.
IMHR It's not worth fixing, but the belt is absolutely worth using.
I manually locked the carrier in the back position, left the belt connected & just slid under it when getting in.
To suppress the alarm, unplug the control box behind the passenger dash.
Its final act was saving me from a face plant into the windshield when that damn truck pulled out in front of me.
IMHR It's not worth fixing, but the belt is absolutely worth using.
I manually locked the carrier in the back position, left the belt connected & just slid under it when getting in.
To suppress the alarm, unplug the control box behind the passenger dash.
Its final act was saving me from a face plant into the windshield when that damn truck pulled out in front of me.
01-25-07, 08:43 AM
#3
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That's BS. I have a feeling the dealer just doesn't want to do the job - they probably don't get much out of doing a warranty job like that.
I would call Mazda USA and get a straight answer. That is a MAJOR safety concern, and I would want a very good reason why they can't do it.
Might also be worth calling another Mazda dealer with your VIN and ask them about it, see if you get the same answer.
Dale
I would call Mazda USA and get a straight answer. That is a MAJOR safety concern, and I would want a very good reason why they can't do it.
Might also be worth calling another Mazda dealer with your VIN and ask them about it, see if you get the same answer.
Dale
01-25-07, 08:47 AM
#4
Look at the top of your ownership and what does it say? Does it say salvage or rebuilt? If not then your car isn't branded and the dealer is shooting you a line. But to be honest, Im not sure how the branding system works in Kansas so its *possible* but regardless, they should still fix it.
Raise heck at the dealer, if he still doesn't fix it, call corporate and report the dealer. Get their dealer number and name of manager/owner and the person you spoke with when you're there so they know your not screwing around.
I don't know why this keeps coming up as a topic. They have to fix these belts or pull the cars from the road. There's no grey area. Take a stand and report the dealer, don't ***** foot around.
Raise heck at the dealer, if he still doesn't fix it, call corporate and report the dealer. Get their dealer number and name of manager/owner and the person you spoke with when you're there so they know your not screwing around.
I don't know why this keeps coming up as a topic. They have to fix these belts or pull the cars from the road. There's no grey area. Take a stand and report the dealer, don't ***** foot around.
01-25-07, 09:04 AM
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I still say it is not worth the hassle. You're whipping a dead horse.
It's not worth getting on the SM's jerk list for a non fixable design problem.
The work-around is simply to use it manually.
-Bill
It's not worth getting on the SM's jerk list for a non fixable design problem.
The work-around is simply to use it manually.
-Bill
01-25-07, 09:12 AM
#6
Originally Posted by SureShot
I still say it is not worth the hassle. You're whipping a dead horse.
It's not worth getting on the SM's jerk list for a non fixable design problem.
The work-around is simply to use it manually.
-Bill
It's not worth getting on the SM's jerk list for a non fixable design problem.
The work-around is simply to use it manually.
-Bill
01-25-07, 09:13 AM
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I would normally agree untill the DEALER tells me they WONT fix a safety recall.. then I step into bull **** yes u will anger mode lol
if they would have said "sure no problem when do uwant to do it" maybe not but for them to say NO!!!.. **** that MAKE THEM DO IT!
if they would have said "sure no problem when do uwant to do it" maybe not but for them to say NO!!!.. **** that MAKE THEM DO IT!
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01-25-07, 09:16 AM
#8
Former Moderator. RIP Icemark.
The only reason that they dealer wouldn't normally fix the car, is if the car is a salvage/wrecked car that has not been cleared of the salvage title.
Call Mazda NA if the local dealer refuses and the car has not been wrecked.
Call Mazda NA if the local dealer refuses and the car has not been wrecked.
01-25-07, 09:33 AM
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You guys ROCK! I'm going to call Mazda today. I'm happy to know that I can lock it in place, but at this point I'm going to pursue making Mazda do the right thing.
I'll keep you posted.
I'll keep you posted.
01-25-07, 10:18 AM
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Update
The Mazda rep said that the dealer was wrong and opened a ticket. He also notified the regional rep that the service manager refused to perform a warranty service.
I'll let you all know the final outcome. Thanks again for the brilliant help!
I'll let you all know the final outcome. Thanks again for the brilliant help!
01-25-07, 10:28 AM
#15
Originally Posted by timabe
The Mazda rep said that the dealer was wrong and opened a ticket. He also notified the regional rep that the service manager refused to perform a warranty service.
I'll let you all know the final outcome. Thanks again for the brilliant help!
I'll let you all know the final outcome. Thanks again for the brilliant help!
I wouldn't leave anything valuable in your car though. And if you can, watch them do it.
01-25-07, 10:37 AM
#17
Originally Posted by Ashyukun
I'd tend to agree- now would be a very good time to learn how to work on your car and fix things yourself (if you don't already, of course).
01-25-07, 10:42 AM
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Originally Posted by My5ABaby
I don't think this is something you can fix yourself. Not to mention it directly involves your safety in a major way. That's not something I'd want to screw up.
01-25-07, 10:46 AM
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Originally Posted by 87 t-66
make sure they dont crack your a-pillers...might want to take them off before you go in
no leave them on, take pictures, and mention it to the sales writer.. that way if they do break them then it is up to them to replace them...
never make things easier for the stealership it is their job... and I can say this because for years I was a mechanic for a stealership!
01-25-07, 10:55 AM
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Hey i had the same porblem Bro i have an 89TII and they siad this Seatbelt Recall Repair was done on 06/97. and i told them well what differnece does it make. this part should be warrantied for the life of the car. if it breaks 6-7 times its gotta be done. and i showed them the recall letter on fc3spro.com and they didnt do squat.
they end up giving a number to me to call to resolve it.
What did i do. i bought the part for 25.oo on ebay and put it on myslef..
oh and the service advisor told me to Junk the car cause he said they were no good.
they end up giving a number to me to call to resolve it.
What did i do. i bought the part for 25.oo on ebay and put it on myslef..
oh and the service advisor told me to Junk the car cause he said they were no good.
Originally Posted by timabe
I have a 90 Turbo II. It's in excellent condition and has about 10,000 on a rebuit motor. I am the second owner. Yesterday, the power seatbelt on the passenger side stopped working (the cable is hanging out of the track). The seatbelt on the driver's side is also moving slow, so I figured I'd better do something about it.
Knowing that there was a recall on this part, I take it to the dealer to see about getting it fixed. He looks up my serial number and tells me the car has been "branded" and he is not allowed to work on it. Period. He will not touch the car, but can not tell me why not. He just kept saying the car was "branded" and I am on my own. He even said that the recall was still open on my car. He just won't fix it.
Does anyone have any idea what this means and if there is anything I can do about it? Obviously, driving without seat belts is not an option. Help!
Knowing that there was a recall on this part, I take it to the dealer to see about getting it fixed. He looks up my serial number and tells me the car has been "branded" and he is not allowed to work on it. Period. He will not touch the car, but can not tell me why not. He just kept saying the car was "branded" and I am on my own. He even said that the recall was still open on my car. He just won't fix it.
Does anyone have any idea what this means and if there is anything I can do about it? Obviously, driving without seat belts is not an option. Help!
01-25-07, 12:08 PM
#23
You can lead a horse to water but you can't make him drink. This writeup has been posted for over a year now, and still there are threads like this.
http://www.rotaryresurrection.com/2n...lt_recall.html
http://www.rotaryresurrection.com/2n...lt_recall.html
01-25-07, 12:17 PM
#24
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Ok, this morning I had the same problem on my 90 GTU, the passenger seatbelt stopped moving and some weird black greassy cable is hanging. Tell me if the recall goes for this model too cause my unkle works at world car mazda in San Antonio so I could take it.
