does your shopping taking years too?
Thread Starter
Joined: Feb 2001
Posts: 4,988
Likes: 18
From: Czech Republic [www.rx7cz.net]
does your shopping taking years too?
Where do you guys shop for parts ?
I am experiencing that everything is taking not weeks, but months...
Bushings on backorder 3rd month (ordered @ summit)
Greddy Intercoolers on backorder 3rd month (ordered @ rx7store)
Turbos from BNR are taking its time too....
etc...
I am experiencing that everything is taking not weeks, but months...
Bushings on backorder 3rd month (ordered @ summit)
Greddy Intercoolers on backorder 3rd month (ordered @ rx7store)
Turbos from BNR are taking its time too....
etc...
That's how it goes. The market is small, so most tuners don't keep a large inventory and sometimes it takes a long time to build up enough orders for a manufacturer to do another production run. Order far in advance of your need.
I am even slower in installing the parts I order -- they tend to build up before I get to installing things.
-Max
I am even slower in installing the parts I order -- they tend to build up before I get to installing things.-Max
Re: does your shopping taking years too?
Originally posted by hIGGI
Where do you guys shop for parts ?
I am experiencing that everything is taking not weeks, but months...
Bushings on backorder 3rd month (ordered @ summit)
Greddy Intercoolers on backorder 3rd month (ordered @ rx7store)
Turbos from BNR are taking its time too....
etc...
Where do you guys shop for parts ?
I am experiencing that everything is taking not weeks, but months...
Bushings on backorder 3rd month (ordered @ summit)
Greddy Intercoolers on backorder 3rd month (ordered @ rx7store)
Turbos from BNR are taking its time too....
etc...
Thread Starter
Joined: Feb 2001
Posts: 4,988
Likes: 18
From: Czech Republic [www.rx7cz.net]
i have no problem with Bryans speed, problem is with rx7store and Jason .. i simply don`t understand how he is trying to do some bussines with absolute forgeting whats customer service...i would understand that some stuff is on backorder, could be delayed and such things, but not letting me know whats about it, not answering emails for days etc is making me crazy...
I already talked with some guys who WERE his customers and he lost them just because of lack respect to customer....
Of course he is not only one, there is lot of shops who acts same, but if i`ll go shopping to horsepowerfreaks.com or summitracing.com, i`ll always get prompt answer...yes or no.....i`m not upset about that i hear NO, i`m upset about not hearing anything....
I already talked with some guys who WERE his customers and he lost them just because of lack respect to customer....
Of course he is not only one, there is lot of shops who acts same, but if i`ll go shopping to horsepowerfreaks.com or summitracing.com, i`ll always get prompt answer...yes or no.....i`m not upset about that i hear NO, i`m upset about not hearing anything....
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Thread Starter
Joined: Feb 2001
Posts: 4,988
Likes: 18
From: Czech Republic [www.rx7cz.net]
pinfield
i know jason is doing good job, i`m just mentioning that by doing it like he is doing it now is loosing customers......its rule of business, when you biz is growing, u need to grow up, keep with it...otherwise u`ll get lost.....overlooked customer service = not happy customers and every trader needs happy customers, more likely when are other shops around trying to compete you....
i know jason is doing good job, i`m just mentioning that by doing it like he is doing it now is loosing customers......its rule of business, when you biz is growing, u need to grow up, keep with it...otherwise u`ll get lost.....overlooked customer service = not happy customers and every trader needs happy customers, more likely when are other shops around trying to compete you....
Thread Starter
Joined: Feb 2001
Posts: 4,988
Likes: 18
From: Czech Republic [www.rx7cz.net]
well..i would understand computer system problems and such things, but i ordered more than month ago and getting any answer from him was always not easy...
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But when I have money I make sure the parts are in stock before I order.
