1st Generation Specific (1979-1985) 1979-1985 Discussion including performance modifications and technical support sections

Dealer Rape?

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Old Nov 23, 2005 | 05:31 PM
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Dealer Rape?

Ok so here's the deal I took my 7 to my local mazda dealer to have new rotors and pads installed on the rear only. First off I called and talked to the service writer at least five times and asked for a estiment on the bill and he couldn't ever give me one. Really cool.<--sarcasim

Now I have owned this car for a year and never had to buy new rear brakes but I have a question about how much brake rotors (dealer price $198.00 x2 rotors) and pads (dealer price $49.00 x2 sides) cost anywhere else. $500 plus dollars for a rear brake service not including labor is a little steep right or have I been in a coma for my entire life and know nothing about how much brakes cost.

This seems like rape to me, so I told the service writter I could buy the rotors for (victoria british price $60.00 x2) and pads for (victoria british price $20.00 a set!) and he said buy those and bring them in and he will swap the parts for no charge and take the new ones off the car and take the price off of my bill.

So my question is where can I find rear brake rotors and pads for cheap off the web, or is VB the cheapest.
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Old Nov 23, 2005 | 05:34 PM
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can normally find rotors for <$40 on ebay.(new) for oe replacement


pads will depend on brand/type...but i would guess <$30 for rears.
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Old Nov 23, 2005 | 05:45 PM
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Check the local auto parts stores. They may have to order them, but you won't have to pay shipping. Most parts stores will price match any other local one. It's fun to get them in a bidding war once and a while.
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Old Nov 23, 2005 | 05:59 PM
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I can get pads local (just hit up any local parts store and you'll have 'em in a day or two), rear disks would have to be VB

Jon
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Old Nov 23, 2005 | 05:59 PM
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yeah that price seems a little high.

vb has the rear rotors for $60.00 each

EDIT: i don't know about ebay. I'd go with vb just because i trust them a lot more. Auto parts stores, like autozone or something usually have them too, probably cheaper than vb. But yeah, either way, if you pay Mazda that much money, you're getting shafted big time.

Last edited by rbf41182gt; Nov 23, 2005 at 06:04 PM.
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Old Nov 23, 2005 | 06:17 PM
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napa usually has rotors pretty cheap and can have them in a couple of days. it really is an easy job... you should try it yourself and you'd learn quite a bit in the process.
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Old Nov 23, 2005 | 06:25 PM
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I paid 40 each for the front rotors, and 18 each for the rear at Orylie. (totaly mispelt there)

I think Hawk HPS pads were ~$100 for all 8.
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Old Nov 23, 2005 | 07:33 PM
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Yeah right now I really wish I would have done the brakes myself I know its not difficult but I just came off working on my car outdoors in the cold for like two weeks and kinda got sick of working on it and just wanted to take it to the dealar and have everything fixed ready to drive. i am going to check out the schucks right down the street and see if they can order me some rotors and pads. I asked the sw why they cost so much and he said everytime they can use authentic mazda parts they do. I don't think I want to take my car to the dealer again they have fucked something up everytime I have gone there lately and I am getting pretty sick of that. But this does make me wonder if they overcharged me on the front brakes I had done their not to long ago I didn't really check the price on those.
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Old Nov 23, 2005 | 07:43 PM
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dealer price is usually 2-3 times more expensive. especially on parts.. labor is written from a universal pricing book pretty much. but 300 - 400 dollars an axle is what you may pay at any shop.. get them from vb do them yourself next time.. i just did front and rears and rears were really simple.. as long as you have the correct tool to get the rear caliper piston back in.. universal caliper tool from local parts store.. like 5 bucks. fronts on the other hand are a bit more involved, especially if you change the rotors..

I got fronts and rears done in 6 hours with a rear caliper rebuild on both sides and new front inner and outer bearings and rotors..
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Old Nov 23, 2005 | 07:58 PM
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Print out these prices, and take them down to your local schucks, they will match the online price for you. I know, I work at one

http://www.partsamerica.com/ProductD...pe=221&ptset=A

http://www.partsamerica.com/ProductD...pe=220&ptset=A
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Old Nov 23, 2005 | 08:26 PM
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WOW WOW WOW down killers...

i just bought both front AND rear rotors AND rear pads from RockAuto.com for around $60 THAT WAS FOR FRONT AND REAR ROTORS ALL 4!!!!

even VB or local cant touch that....
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Old Nov 23, 2005 | 11:33 PM
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That is where I get my parts from Rock Auto. are your rotors that bad that you need new ones, have you had them turned? O'Reilly or Autozone will do them for about $10 a rotor. Dealership will always charge 3-5 times more. Later,Gary
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Old Nov 24, 2005 | 03:44 PM
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I went to schucks last night and had them order me some rotors and a set of pads for $158.00, spose to be in on friday so we will see what happends...
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Old Nov 24, 2005 | 05:47 PM
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holy **** that cost not much more than to put all new rotors and pads on my F-450
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Old Nov 25, 2005 | 06:38 AM
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Originally Posted by notveryhappyjack
Ok so here's the deal I took my 7 to my local mazda dealer .
First mistake.

Originally Posted by notveryhappyjack
to have new rotors and pads installed on the rear only. First off I called and talked to the service writer .
Second mistake. The primary job of a service writer is to f*** you over. Every time, without exception, that I have dealt with a service writer, the estimate has beem 3 to 4 times what it cost me to get the work done at an independent shop.

Originally Posted by notveryhappyjack
at least five times and asked for a estiment on the bill and he couldn't ever give me one. Really cool.<--sarcasim

Now I have owned this car for a year and never had to buy new rear brakes but I have a question about how much brake rotors (dealer price $198.00 x2 rotors) and pads (dealer price $49.00 x2 sides) cost anywhere else. $500 plus dollars for a rear brake service not including labor is a little steep right or have I been in a coma for my entire life and know nothing about how much brakes cost.

This seems like rape to me, so I told the service writter I could buy the rotors for (victoria british price $60.00 x2) and pads for (victoria british price $20.00 a set!) and he said buy those and bring them in and he will swap the parts for no charge and take the new ones off the car and take the price off of my bill.

So my question is where can I find rear brake rotors and pads for cheap off the web, or is VB the cheapest.
Though not the cheapest, the best bang for the buck may be from Carbotech. The last time I dealt with them, they offered Brembo rotors at a substantial discount (imported through Mexico under NAFTA). Their Bobcat brand pads are a very nice upgrade.
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Old Nov 28, 2005 | 09:02 PM
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Alright so I ordered the rotors and pads they came in last friday and I took them to the dealer to have them installed today. I bust my *** over to the dealership during my lunchbreak drop the parts off expecting the shitbox to be finished today I get a call from my service writter telling me that the parts I ordered and brought in were brake shoes instead of pads I guess for a drum brake set up.

So I want to know why the hell the highschool flunkie working that day ordered me shoes to go along with my rotors? So I go back there tonight and buy the "correct" (wouldn't suprise me if they screwed up again) brake pads and have to pay the amount upfront for parts to be ordered, which is really cool because they fucked up in the first place and here I am getting **** slapped around again.

This might just be me but I can never count on anybody to do anything correctly when it comes to my car, does anybody else feel this way?
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Old Nov 28, 2005 | 10:10 PM
  #17  
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Originally Posted by notveryhappyjack
This might just be me but I can never count on anybody to do anything correctly when it comes to my car, does anybody else feel this way?
Yep, if you want it done right--do it yourself!

Can't stand dealers. I've talked to some of these jerks and you wouldn't believe the BS line they take. Unless you're under warranty--do go to dealers--period.
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Old Nov 29, 2005 | 01:07 AM
  #18  
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bought plugs from the dealer in L A on Santa Monca Blvd. Can't go wrong with the dealer, right? Being paranoid, I always compare new parts to my old parts. Guess what? Wrong plugs! If I installed the genuine mazda spark plugs from the official Mazda, they would have hit the rotors and my engine would of been toast!!

Later an ex RX-7 owner says that the same dealer pulled the same **** on him, but he didn't catch it. He unsuccessfully tried to sue.

Punch line to this is, they pulled this on him before trying it on me. Despite going to small claims court for trashing an engine, they continued to give out the wrong plugs hoping to ruin another engine.

Then there is the story about the $17 nut for the catalytic converter from the dealer.

People that work at dealerships have to be amongst the lowest forms of humanity, no respect for their customers, nor for their cars. If they genuinely feel that way, which I know that they do, they should quit and find an occupation that they can take some form of pride in and get some form of satisfaction from. They are miserable people.
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Old Nov 29, 2005 | 09:01 PM
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Originally Posted by d0ntdreamit
People that work at dealerships have to be amongst the lowest forms of humanity, no respect for their customers, nor for their cars. If they genuinely feel that way, which I know that they do, they should quit and find an occupation that they can take some form of pride in and get some form of satisfaction from. They are miserable people.
Yep I know what your talking about I used to work at the dealership I have been talking about in this post, I have seen some **** go down that I would not be proud of. Not everybody that works at dealerships is a bad person but they could really give a **** about you as a customer unless you have a warrenty, but then there is another side of this story where when cars take a **** on you it puts you usually in a bad mood and people tend to not take any responsibility for upkeep un their cars then get all pissed when the bill is out of the world, I have seen this many times and nothing ever seems to get acomplished other then throwing blame at each other. I don't know its not perfect but the alturnative is doing it yourself.

On a brighter side the dropouts at shucks got me the right break pads and now maybe I can get my 7 back tomorrow
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Old Dec 10, 2005 | 04:59 PM
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Ok so Today was the first day I could get the 7 jacked up off the ground to look at it, and what did I find? The ******* handbrake cable has been rubbing on the outter edge of the wheel and grinded through the rubber shell on the cable and made a big grove in my wheel. I also found something else kinda funny but the cable was zip tied to the frame of the car so Im guessing it wouldn't rub, lol. I would expect a little more out of a professional working at a dealership.

What should I do because this was a brand new cable ($59.00) I bought and when I had the brake service done I had the dealer install them so I think at least they should pay for a new one and install it for no charge.
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Old Dec 10, 2005 | 05:22 PM
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?????? theres a hole in the body with a rubber groumet made for the cable to fit threw...
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Old Dec 10, 2005 | 07:06 PM
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last week I saw what appeared to be an actual chimpanzee change brakes
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Old Dec 10, 2005 | 07:17 PM
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I love that our cars are so simple, I don't let anybody else work on my car except one rotary mechanic (and forum member) who only does engine rebuilds/porting. Even a half arsed mechanic like me can keep these cars running well.

As for parts, I buy broken down cars and salvage as much off them as I can and store the parts. I have built a bond with my locals at AutoZone and Advance this way they'll go the extra yard to check the parts are correct, but mistakes do happen, these guys handle so many parts and so few for RX7s. I'm also a regular buyer of eBay parts but beware the chances of a return off there are slim, so check it out carefully before bidding.
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Old Dec 10, 2005 | 08:16 PM
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Originally Posted by aussiesmg
I love that our cars are so simple, I don't let anybody else work on my car except one rotary mechanic (and forum member) who only does engine rebuilds/porting. Even a half arsed mechanic like me can keep these cars running well.

As for parts, I buy broken down cars and salvage as much off them as I can and store the parts. I have built a bond with my locals at AutoZone and Advance this way they'll go the extra yard to check the parts are correct, but mistakes do happen, these guys handle so many parts and so few for RX7s. I'm also a regular buyer of eBay parts but beware the chances of a return off there are slim, so check it out carefully before bidding.

i couldnt have said that better......they me by name at my local advanced....
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Old Dec 10, 2005 | 10:39 PM
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if you want it done right, do it yourself

I noticed a trend at the auto supply stores. They seem to know that their customers have older cars, and that the customers know about their cars' idiocentricies better than anyone else. I've even seen this in company stock share holder reports. "Our customers' cars are 8 years old..."

It is important to be an >>informed<< customer......or if going to a doctor, an >>informed<< patient, and I could go on and on about that one!!!
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