The Good, the Bad and the Ugly of Performance Parts Suppliers...
Joined: Oct 2005
Posts: 1,329
Likes: 8
From: SF Bay Area, California
i have done business with victoria british over the phone and internet and i must say they are on it. it took 7 days since i ordered through the phone for a cmc and air pump fan belt.. it took 3 days after order through internet for an air filter.. of course all the parts were in stock already at time of order..
Joined: May 2002
Posts: 5,972
Likes: 37
From: Ottawa, Soviet Canuckistan
Alright, this thread has gone well so far and I like the idea, so I'm willing to sticky it ON THESE CONDITIONS:
1. Facts above opinions.
This is not the place to vent. State the facts and leave the emotional flames out of this.
Can-Say example: "x company never shipped my part and the engine they rebuilt for me blew up, so I would personally never recommend them"
Can't-Say example: "x company is just a bunch of drunk ************* ... (insert flames for 'x forum member' being a ******* idiot for using that company)"
2. No Flaming, Trolling or Direct insults
You'll recognize this as part of the regular forum rules. I find that in threads talking about vendors you often see this happening more. NONE of this will be tolerated. Your post will be deleted and you will be dealt with individually if you're found to be flaming people or businesses, insulting people directly, or trolling for flames. This could include temporary or permanant bans in extreme cases, so consider yourself warned
[b]3. No LENGHTY stories, no drama, and no requests[b]
This is an informational thread. If you're looking to post your horrendously bad (or good) experience, make a thread in the good guy / bad guy sub-forum. I have let this be stickied to the First Gen section for the benefit of our forum members and I reserve the right to remove it at any time. There IS a subforum for this, there IS a search function you can use. Just post your experiences in facts and keep this thread clean.
Jon
1. Facts above opinions.
This is not the place to vent. State the facts and leave the emotional flames out of this.
Can-Say example: "x company never shipped my part and the engine they rebuilt for me blew up, so I would personally never recommend them"
Can't-Say example: "x company is just a bunch of drunk ************* ... (insert flames for 'x forum member' being a ******* idiot for using that company)"
2. No Flaming, Trolling or Direct insults
You'll recognize this as part of the regular forum rules. I find that in threads talking about vendors you often see this happening more. NONE of this will be tolerated. Your post will be deleted and you will be dealt with individually if you're found to be flaming people or businesses, insulting people directly, or trolling for flames. This could include temporary or permanant bans in extreme cases, so consider yourself warned
[b]3. No LENGHTY stories, no drama, and no requests[b]
This is an informational thread. If you're looking to post your horrendously bad (or good) experience, make a thread in the good guy / bad guy sub-forum. I have let this be stickied to the First Gen section for the benefit of our forum members and I reserve the right to remove it at any time. There IS a subforum for this, there IS a search function you can use. Just post your experiences in facts and keep this thread clean.
Jon
Last edited by vipernicus42; Nov 9, 2005 at 12:43 AM.
Joined: May 2002
Posts: 5,972
Likes: 37
From: Ottawa, Soviet Canuckistan
My experiences:
Mazdatrix: Awesome. Bought a fuel level sender from them, very satisfied
Racing Beat: From my RB Springs to just a simple ACV block-off plate, they ship promptly
Victoria British: Again awesome but Canadians should know one thing: Order by phone, and make sure they have a telephone number where you can be reached on the package. My shipments got held up at the boarder because customs needed to call me and didn't have my number. This happened twice.Only seems to happen with VB, but a good precaution for all US vendors.
Rx7Heaven in Ottawa: On many occasions sold me non-functional used parts (starter, clutch cylinders, rear brake line with crushed threads) for almost the price of new parts. My personal opinion: avoid like the plague.
Coté Pieces D'autos in Hull: They can get anything any other local supplier can, but in the same day. Great for brakes, steering, and any other regular car stuff that isn't "special order"
Performance Mazda in Orleans: They're expensive (they're a dealership) but they keep BR8EQ's in stock most of the time and their parts guy actually knows how to look up and order parts. You only get "that's discontinued" from them when it actually IS not available from ANY of their supply channels.
Lowe Performance: Call Them for OMP rebuild kits. They mail it to you (express if you request). They're curteous. I just wish they had a website.
Jon
Mazdatrix: Awesome. Bought a fuel level sender from them, very satisfied
Racing Beat: From my RB Springs to just a simple ACV block-off plate, they ship promptly
Victoria British: Again awesome but Canadians should know one thing: Order by phone, and make sure they have a telephone number where you can be reached on the package. My shipments got held up at the boarder because customs needed to call me and didn't have my number. This happened twice.Only seems to happen with VB, but a good precaution for all US vendors.
Rx7Heaven in Ottawa: On many occasions sold me non-functional used parts (starter, clutch cylinders, rear brake line with crushed threads) for almost the price of new parts. My personal opinion: avoid like the plague.
Coté Pieces D'autos in Hull: They can get anything any other local supplier can, but in the same day. Great for brakes, steering, and any other regular car stuff that isn't "special order"
Performance Mazda in Orleans: They're expensive (they're a dealership) but they keep BR8EQ's in stock most of the time and their parts guy actually knows how to look up and order parts. You only get "that's discontinued" from them when it actually IS not available from ANY of their supply channels.
Lowe Performance: Call Them for OMP rebuild kits. They mail it to you (express if you request). They're curteous. I just wish they had a website.
Jon
Last edited by vipernicus42; Nov 9, 2005 at 12:52 AM.
Senior Member
Joined: Jun 2003
Posts: 367
Likes: 0
From: Virginia
I told them yesterday in an email and I actually got a response back and they said:
"We offer specialty components for people that can simply not get the products anywhere else. We do not rush our components, any of them. Quality 1st, the only complaints people have is we are slow to deliver or ship. Never a complaint about the quality of the component, everyone gets what they paid for."
After 3 emails they still never told me the status of my order.
"We offer specialty components for people that can simply not get the products anywhere else. We do not rush our components, any of them. Quality 1st, the only complaints people have is we are slow to deliver or ship. Never a complaint about the quality of the component, everyone gets what they paid for."
After 3 emails they still never told me the status of my order.
Senior Member
Joined: Oct 2005
Posts: 417
Likes: 0
From: High Point North carolina
Atkins rotary is very good excellent quality apex seals and always fast shipping. Same goes for racing beat and mazdatrix. Fast eddies and pineapple racing are also excellent for rebuild kits and are fast and courteous as well. I have mixed opinions of CP racing I wasnt impressed with the fitment of my stryut bar and had to modify and repaint it same goes for the steering rack kit. Also very slow shipping no contact and hidden customs charges. I will not do business with them again. Its worth paying a bit more and ordering from racing beat or mazdatrix the parts fit perfect and you get what you pay for. Just my opinions.
Originally Posted by MattG
I just put in an order with Rotary Performance AKA rx7.com. The check out was easy but isnt the money taking process always!! I will tell you how It turns out. It is Texas based company, so I holding high hopes!
I hate to say anything, but the more I think about it I probally should.
I purchased one of the 3 gauge stereo surrounds from Manntis (rotorhead.ca)knowing that he didn't have them finished yet. Manntis does return emails and seems to be honest, I am just dissapointed in how long it has taken. I can understand if he is busy but it would be nice to at least get updates on the product progress.
As far as Racing beat goes, they are easily one of the best companies I have ever dealt with. When they are unsure about anything or have questions about anything they MAKE SURE to call you. When I ordered 1 front tokico blue and 1 rear, they made sure to call me and confirm that it wasn't a typo, its great that they actually take the time to make sure.
I also have had good luck with Robert from Rotary shack. He gives the best internet help he can, although like has been mentioned his shipping is sometimes off (which was no problem in my case...). I was overall happy and will buy from them again. (you pay a little more for the jets but the technical help can be really helpful.)
Respeed, (http://www.mrcmfg.com/respeed/) hands down is the company I have had the best luck with. Very honest, when my shipping costed less than planned he made sure to tell me and sent the money back to me... Great products and a good price!
I purchased one of the 3 gauge stereo surrounds from Manntis (rotorhead.ca)knowing that he didn't have them finished yet. Manntis does return emails and seems to be honest, I am just dissapointed in how long it has taken. I can understand if he is busy but it would be nice to at least get updates on the product progress.
As far as Racing beat goes, they are easily one of the best companies I have ever dealt with. When they are unsure about anything or have questions about anything they MAKE SURE to call you. When I ordered 1 front tokico blue and 1 rear, they made sure to call me and confirm that it wasn't a typo, its great that they actually take the time to make sure.
I also have had good luck with Robert from Rotary shack. He gives the best internet help he can, although like has been mentioned his shipping is sometimes off (which was no problem in my case...). I was overall happy and will buy from them again. (you pay a little more for the jets but the technical help can be really helpful.)
Respeed, (http://www.mrcmfg.com/respeed/) hands down is the company I have had the best luck with. Very honest, when my shipping costed less than planned he made sure to tell me and sent the money back to me... Great products and a good price!
Last edited by Dan_s_young; Nov 9, 2005 at 07:05 PM.
Racing Beat - Great customer service, great products. A++
MazdaTrix- Just the best. Dave Lemon is awesome. These guys race and drive our cars every day.A++
Malloy Mazda - Ray is very helpful. Wholesale pricing and free 2nd day delivery. A+
Rotary Shack - Robert just race prepped a 48IDA for me. Took a little while but it's a thing of beauty.(I'll post picks at some point) A
MazdaMotorsports-Great guys, great products, great support at the Runoffs. Just run some autocrosses and u can sign up. I run a lot of their race parts.A+
Gotham Racing-Steve has done a lot of work on my 3rd gen, and 1st gen race car. Highly recomended. A+
I have also used Jegs, Summit, and Pegasus Racing.....all without issues. I'm going to try REspeed soon.
MazdaTrix- Just the best. Dave Lemon is awesome. These guys race and drive our cars every day.A++
Malloy Mazda - Ray is very helpful. Wholesale pricing and free 2nd day delivery. A+
Rotary Shack - Robert just race prepped a 48IDA for me. Took a little while but it's a thing of beauty.(I'll post picks at some point) A
MazdaMotorsports-Great guys, great products, great support at the Runoffs. Just run some autocrosses and u can sign up. I run a lot of their race parts.A+
Gotham Racing-Steve has done a lot of work on my 3rd gen, and 1st gen race car. Highly recomended. A+
I have also used Jegs, Summit, and Pegasus Racing.....all without issues. I'm going to try REspeed soon.
Last edited by cpa7man; Nov 9, 2005 at 08:11 PM. Reason: content
Joined: May 2002
Posts: 5,972
Likes: 37
From: Ottawa, Soviet Canuckistan
I want to add to what's been said about Racing Beat
When I placed the order for my suspension springs online I got a phone call at my house in CANADA less than an hour later to tell me that there would be a delay. They explained that they were out of stock, waiting for shipment and offered to cancel my order and call me when they had stock to see if I wanted to re-order!
Luckily for me I was ordering in November and my car was already away for the 6months of winter, so I just told them to send them whenever they could. And even then it was still pretty fast.
Jon
When I placed the order for my suspension springs online I got a phone call at my house in CANADA less than an hour later to tell me that there would be a delay. They explained that they were out of stock, waiting for shipment and offered to cancel my order and call me when they had stock to see if I wanted to re-order!
Luckily for me I was ordering in November and my car was already away for the 6months of winter, so I just told them to send them whenever they could. And even then it was still pretty fast.
Jon
Originally Posted by MattG
I just put in an order with Rotary Performance AKA rx7.com. The check out was easy but isnt the money taking process always!! I will tell you how It turns out. It is Texas based company, so I holding high hopes!
Well I give RX7.com a Freakin AA++. I ordered my pilot bearing and other stuff. I placed the order Tuesday Night and I got the stuff Thursday Morning!!! Talk about fast shipping!!!
Senior Member
Joined: Jan 2005
Posts: 286
Likes: 0
From: indiana
I've had great experinces with racing beat and mazdatrix AA+
rotary performance i'd rate as an A
team fc3s store as an F
speed machine performance D-
banzai racing has all my respect only place i'll take my car out side of my self. AA+
rotary performance i'd rate as an A
team fc3s store as an F
speed machine performance D-
banzai racing has all my respect only place i'll take my car out side of my self. AA+
Full Member
Joined: Sep 2005
Posts: 194
Likes: 0
From: Boston
all good
Great Places:
blp.com (Holley performance parts)- knowledge is everything
Summitracing.com- customer service
G-Force- very nice to talk to
RB- customer service
ISC- personally I don't like mig wire stuck inside my exhaust pipes, but otherwise good
Jegs.com is good too. Some of the Jegs brand stuff is better than Summits stuff so I always check before I buy. For example the Jegs low pressure fuel pressure gauge seems much nicer than the comparably priced Summit gauges. I usaully go with Summit though.
Holley customer service is good if you call but non existent if you email. But either way you have to take it with a grain of salt, they don't like to suggest anything that isn't tried and true- and who can blame them? But sometimes tried and true just isn't good enough. Great overall.
I'd love to buy the CP fender flares but just can't get myself to give them money considering everything I've heard at this forum.
Compared to the Toyota 4X4 big time vendors the rotary community seems much better
blp.com (Holley performance parts)- knowledge is everything
Summitracing.com- customer service
G-Force- very nice to talk to
RB- customer service
ISC- personally I don't like mig wire stuck inside my exhaust pipes, but otherwise good
Jegs.com is good too. Some of the Jegs brand stuff is better than Summits stuff so I always check before I buy. For example the Jegs low pressure fuel pressure gauge seems much nicer than the comparably priced Summit gauges. I usaully go with Summit though.
Holley customer service is good if you call but non existent if you email. But either way you have to take it with a grain of salt, they don't like to suggest anything that isn't tried and true- and who can blame them? But sometimes tried and true just isn't good enough. Great overall.
I'd love to buy the CP fender flares but just can't get myself to give them money considering everything I've heard at this forum.
Compared to the Toyota 4X4 big time vendors the rotary community seems much better
Last edited by Vin; Nov 13, 2005 at 10:45 AM.
Full Member
Joined: Aug 2005
Posts: 69
Likes: 0
From: marthas vineyard
ALEX LOPEZ at Lopez's Racing 305-255-1352
I been everywhere and got Screwed everywhere but when I went to alex and told
him what I wanted he delivered my car is making 384 WHP w/ stock Turbo II in a first Gen.
I'm so happy W/ my car I will never take it nowhere else
Its one stop shopping and you'll be happy
I been everywhere and got Screwed everywhere but when I went to alex and told
him what I wanted he delivered my car is making 384 WHP w/ stock Turbo II in a first Gen.
I'm so happy W/ my car I will never take it nowhere else
Its one stop shopping and you'll be happy
Full Member
Joined: May 2003
Posts: 55
Likes: 0
From: Kansas City
Door Handles
Originally Posted by PhreakMac
Victoria British and Racing beat have done me well so far, except for the damn door handles from VB that are STILL on backorder(5 months now)
Full Member
Joined: May 2005
Posts: 74
Likes: 0
From: Costa Mesa, CA
another negative feeling from rotorhead.ca. Sent in money probably 4 months ago now for a rotary clock and the 3 guage pod, nothing. Have emailed twice, no response. Very frustrating. Good things about Mazdatrix and Racingbeat too.
Lean Mean Speed Thingie
Joined: Mar 2002
Posts: 1,102
Likes: 0
From: Moscow, ID
rb as always...great
mazdatrix...great
rx7.com...great
rotary aviation...great
atkins rotary...great
i've been fortunate enough to not get burned by any of these. Now this is not my debate on which parts are better from where, but when i've decided what to buy, and where from, all of these have come through without any problems at all.
mazdatrix...great
rx7.com...great
rotary aviation...great
atkins rotary...great
i've been fortunate enough to not get burned by any of these. Now this is not my debate on which parts are better from where, but when i've decided what to buy, and where from, all of these have come through without any problems at all.
