88rxn/a

iTrader: (6)

Sorry, we found the following errors in your order:
Your Shipping cannot be left blank.
For you convenience, the erroneous fields below have been marked with .
Please fix these fields and submit your order again.


i attached the little guy thats supposed to be showing up where the error is...its not ANYWHERE on the my information. i retyped ALL the informatioin on the fields 3 times in 10 minutes and i still cannot submit my order!!! i need these damn parts buy october 5!!!1
WTF!!
who's had this problem and how did you fix it??

my damn shipping section is NOT left blank!!!

Spectator

iTrader: (1)

Pick up the phone and call them up.

Sindregutt

I had the same problem.. write the partnumbers down, clear the cookie and delete the temp.internet files... reboot.. order again.. I think i got the problem because i was using 2 explorers to read the page to get partnumbers etc etc... Still problems... call them!

87 t-66

iTrader: (133)

+1

88rxn/a

iTrader: (6)

i cant.
i have to go to work early all week(dont think the boss would llike it if i called there) and im across the US. (WAYY dif time zones)by the time i called they would either be closed (noon here) or....closed(11:00PM here)...
2ND shift sucks!!!

i may just try and call at work.
thanks guys. i just wondered if anyone else had this problem.

Gringo Grande

iTrader: (97)

Their website is rather poor I have to admit...poor UI and layout. that being said I've always been able to muddle through and when needed...called. The staff is very helpful on the phone.

GG

Syncro

iTrader: (1)

I was about to type the same thing!

imloggedin

i agree. the website has been updated but the navigating is still poor, and they are overpriced. ill call malloy

87 t-66

iTrader: (133)

try clearing your cache/cookies/history and restore default settings in your browser. also try another computer if you have access to one

t04tii

Yes...as a web designer it makes me cringe...just knowing people would be buying more stuff if they could FIND IT.. Maybe I should send them my card, lol.

stuckinkaos

iTrader: (1)

i had the same problem with mazdatrix. i tried again the next day and it worked fine. they compensated the inconvenience with 2-day shipping. call them; they take care of business

Alex6969

Please do, their site looks like one of the first websites on the internet. Not to bash Mazdatrix at all, they have great products, they just need a face lift is all.

Boosted11

iTrader: (11)

Mazdatrix are outrageously expensive ... I payed $40 retail for these emblems. If you didnt know they are plastic and weight next to nothing. The delivery truck comes to the door and says can I have $60 please. Like what do they use for fricken shipping, a top notch delivery service? I know I do live in Canada but ****, I ordered a mag from racing beat that weighs more then the emblems and cost a couple bucks for shipping ..... I almost shat myself.

FrankV702

iTrader: (14)

I like Mazdatrix, I ordered something at like 4am on April 19th, I recieved it noon April 20th.

But yea, theyre website is way outdated.

flatblacksleeper

I use em when i need parts that need to be right, pricey yes, but getting it right first time is worth it to me as a mechanic.
eff the website, i look it up, call em, give em part numbers

88rxn/a

iTrader: (6)

yeah thats what i did.
its just nice to be able to order parts online when your in a hurry

mar3

iTrader: (8)

Call during your lunch break on your cell phone.

dreamingofRX7

Their website definitely sucks.

Did you know the prices they list are "cash" price only, and people that use credit cards (most of us) get the price raised 2%? The whole company seems very
stone-age with a lot of inconvienent policys you don't find in good vendors. Extra surcharges and fees everywhere.

I won't be using this place much if at all.. There are other places to buy your parts.

socalrotor

iTrader: (1)

MT is not exactly on the "cutting edge". But think about it, it was started by dave ( a racer not a diehard business man chasing the $) in the 70's so why upgrade? The have enough business walking in the door that spending a ton of money on a website just doesnt add up for them. So the ecommerce guys get screwed so to speak. BUT then again, I showed up 45 minutes before they opened and as soon as kyle showed up, he pulled what I needed and had me on the road, 30 minutes before they opened.

SailentShadow

I've tried it all and none still work. I've also tried re-installing the browser(Using FireFox) And it doesn't work, that and also in Opera it doesn't work...

I alllso try calling, but it never works. :P

dreamingofRX7

I gotta change my stance on mazdatrix now, and say they rule. My first package arrived a day early. Also, whenever I email about my order I get response within a few hours. They dont send tracking numbers automatically, but they give you them if you email. They are hella expensive, but its worth it to me for quick delivery and good service. My invoice had a "labor" charge of $11 on it.

Rob XX 7

iTrader: (8)

I have been purchasing things from Mazdatrix for the last 15 years, they are top notch.

I dont know how much cheaper Malloy sells things, they are a Mazda dealer like anyone else.
I know when I compare prices to my local dealer Mazdatrix is always within a few dollars, that is if you are paying shop prices at your dealer. So I would say thier prices are great for someone who does not have a connection to pay shop prices.

cool_as_crap

I was having some problems with the check out this morning, but works fine now. Just ordered my bearings.

Stanis

iTrader: (2)

FYI, If you use a web browser other than Internet Explorer, your cart contents will clear out when you go to fill in your email and password to proceed with the order checkout. I've tried Firefox, Mozilla, and Seamonkey. All 3 fail, but IE seems to work ok. I can replicate this problem on many computers.

turbomark

They are charged a 2% fee for accepting your credit card payment. Convenient for you, costly for them. Quit whining so much, try going to the dealer for parts, you will appreciate Mazda Trix a lot more.