So I got my ACT clutch today from RX7 store online and i open the box and the clutch is clearly used and scratched up. Anyone have problems with them before i find it to be bullshit that you dont get your money back if you send one back that has scratches on it or seems to be installed but they will ship you one that is scratched to **** and all dirty?

 

Have you tried to contact us about this?

All of the clutches we sell are new and we dont open the boxes prior to shipping them. Actually most of them are dropshipped from our distributer and we dont even see them prior to shipping.

Send me the pic of the disk and if there is an issue it will be replaced.
If one is used it will be obvious. Not just a couple scratches on it.

Hard to tell from your pic as its still in the wrapper

Jason

 

No issues with them. Like Jason said...talk to them first.

 

I just got it today yous weren't open today so i figure i would post on the forums and see if any other members had any problems like this... It is still in the wrappper why it has so many scratches all over it i dont know... I cant post a larger pic on the forum how do you want me to get you a picture? thanks

 

We can't even see the surface of it. You need to take a clearer picture. Also, you need to take off the wrapper. Maybe the scratches are on the wrapper.

 

The scratchers are clearly on the surface you can feel them by running your finger over top of it. I didnt wanna take it out of the wrapper because i didnt wanna be at fault for damage and not get my money back. It wont let me post a bigger and better picture because of the size any ideas?

 

That picture sucks *** but are you talking about those copper colored lines on the disc? Isnt that what all clutches look like when new? Looks normal to me.

 

If the clutch was sealed i dont see why Rx7store.net is the one to blame. If its factory sealed means it hasnt been open from the seller.

Jason is a very reasonable guy and he would find a sollution for your problem

 

The picture is terrible but it looks like a normal, new clutch disk to me.

 

I will take a picture of a disk I have here and you can compare.

 

that looks like a normal new act clutch. believe me Jason knows what hes doing hew not gonna screw you over. you should look at pics of new clutches online before you make yourself look stupid.

 

Dude, have you ever bought an aftermarket clutch before or is this your first one?

I would bet good money that the clutch disk surface is exactly as it is supposed to be. Even the stock disk (when new) has many "scratches". It is part of the design of the friction material.

Also, Post a clear picture, ask if this is normal, and if it isn't.. start bitching. Otherwise, you are looking like an *** hat before you even know what you are talking about. Damn thing is still in the friggin plastic. lol Show some tact.

"clearly used and scratched up"

Learn... Then Speak.

 

I have spent a lot of money at jason's place and have yet to have a problem...

And that looks like a normal new clutch disk to me.

 

That's most likely an organic disc.....if so, it's *supposed* to look like that.

 

looks normal to me...

 

bought a clutch from jason a couple months back, looked exactly, well almost, like that, i can assure you that that is what it is supposed to look like and will work fine through multiple launches

 

That clutch disc is supposed to be like that please tell me he aint talking about the air grooves that run from centre to outer edge. Also a thanks to Jason for my ACT clutch brilliant service.

 

lol don't slap yourself to hard when you figure it out.
A simple "oops my mistake" will probably suffice once you admit to it not being used and looking just like it should.

Another thumbs up for Jason and RX7store from me as well.

 

This thread needs to be deleted, this is a very pointless thread.

 

It would be good if a mod could move this to my subforum or delete it. I will work with the customer on resolving this if there is an issue.

Thanks

 

thumbs up for jason!