dhahlen

iTrader: (5)

He's not answering my e-mails, PM's or Voicemails.

I bought a pair of rotors from him:

https://www.rx7club.com/showthread.php?t=607621

I called him and he said they did not have any dents. I received them and one of them had a dent. Trying to return them but I am not getting any response from him whatsoever.

Any help is appreciate.

Thanks,
Darren

td08fd3s@gmail.com

The Wankler

iTrader: (14)

Kevin is very promt, and a very good businessman. I will guess he may be on vacation. Maybe the dent happened in trasition?

Rob XX 7

iTrader: (8)

im sure if you are patient your problem will get resolved

Japan2LA

iTrader: (256)

Honest and trustworthy.. Nothing for you to worry about.. If you have already emailed him..kickback and wait for him to respond...Also, sending numerous email after email will not make him get back to you any faster...

EZMONEY

I e-mailed him on Dec. 26th and he responed and answered all my questions on Jan. 2nd, so IDK if he went on a late vacation or what. He seems like a good guy though.

dhahlen

iTrader: (5)

Yeah it may just be that way, thanks for the replies.

As far as it happening in shipping.. no, they were very well packaged.. AND this is a detonation dent, not a shipping dent =)

Thanks guys, I'll wait it out and hope he gets back to me soon.

RotaryResurrection

iTrader: (8)

Darren and Glen:

I have become aware of the various emails/voicemails/forum postings re: this rotor situation. First I would like to say that I don't appreciate the tone or the timing of the forum posting made by Darren, SOLELY because I find it unreasonable for an individual to expect a reply from a backlogged business, operated by a single person,between Saturday afternoon (when the first attempt at contact about the matter was made) and Monday afternoon (when the posting was made). I only work a few hours Saturday which is mainly spent accomodating those who come and go picking up and dropping off work only. Did you expect me to spend my saturday night or sunday replying to this? We must TRULY live in the age of instant gratification if only 12 business hours are permitted for a reply before I am deemed as "not responding". Those who know much about me, and/or can read the front page of my website, know that I work alone and handle all aspects of the business alone, and after the time I've been in the community I would expect to have earned a little leeway in response time.

I generally dislike selling parts from my engine internals shelf because of situations just like this. I've built enough engines to know what will and will not fly, this much should be a given with my great track record and customer base. Yet when I do transactions with others for these raw used parts, I find myself being second guessed, and it makes for a bad situation all around. Every builder has his own opinions and definitions of good versus bad, and almost no one agrees on exactly the same areas. So it can easily turn into a pissing contest of "who knows more", "who has built more", "who has the fastest race car", etc. when another builder and I disagree about part condition or expectation.

I have absolutely zero interest in getting involved in one of these contests, nothing good can come of them, so on the rare occasion that I do sell my parts I supply pics to the buyer to be sure we agree that it is what he wants. Thus was the case with this transaction. Darren and Glen looked at the pics and agreed that they were what they wanted BEFORE money changed hands. ONLY AFTER MONEY CHANGED HANDS AND THE ROTORS SHIPPED was anything mentioned that there may be an unseen flaw. By then of course it was too late for me to go back and check for what they thought they saw.

I feel that the VERY TINY DEPRESSION shown in the pictures is negligible at most and would not impact anything at all if used in an engine. Looking at the pictures, it is so small that it could almost be an optical illusion. Of course, Glen must disagree, or we would not be having this issue now.


If I say that I disagree with his assessment, I look like the ******* for questioning him and his experience. If I refuse to refund Darren on his purchase, again I look like the ******* for supposedly selling him something in inferior condition. IF I give in to his requirement for refund, then I get to jump through hoops and waste my time after a contract was agreed to and a deal was made, including several high resolution pictures fully describing the items purchased. Does anyone see that this is unfair to me? This is not Wal Mart or Burger King.

Included along with my paypal address is a standard statement given to all buyers of my used parts. In that statement it is clearly stated that all items are sold AS IS, AS PICTURED, WITHOUT WARRANTY, and that BY SENDING PAYMENT THE BUYER AGREES TO THOSE TERMS. This notice is sent BEFORE PAYMENT IS SENT obviously.

So if both the buyer and the builder saw NUMEROUS HIGH RESOLUTION PICS before agreeing to the purchase, and the buyer was given the standard statement described above, then why should I now be held liable for a complete refund?

With all this said, I do not like to leave transactions where the other person has even a little bit of reason to whine, or leave a bad taste in my mouth. I am unwilling to consider any cash refund for this situation, just as with any other used part sale or engine warranty situation. I will however offer any remaining 3mm rotor I have available at this time for exchange for the "defective" one ( ) I have gotten all 5 of my remaining 3mm rotors off the shelf and painstakingly taken MORE HIGH RES pics of all surfaces. These pics can be seen at www.rotaryresurrection.com/klinternetfiles/3mm and are numbered 1-5. I cannot see any "detonation dents" on any of them, for what little that is worth.

I would like for Darren and Glen to confer and decide which rotor they'd like as a replacement. Once the single "defective" ( ) rotor is sent back out and I receive an active tracking number, I will immediately ship the replacement to them without waiting for mine to be returned. I feel that this is a fair resolution to a situation where no one is really at fault and no one should have to suffer monetarily.

Note that this is a ONE TIME ONLY OFFER that I will make...I do not intend to continue jumping through hoops repeatedly. After a replacement is picked and received our business together will be concluded.

turb0x2

iTrader: (71)

thats as fair as it gets...can't ask for much more here. Stand up guy Kevin!

dhahlen

iTrader: (5)

Just got the e-mail....

My response:

Kevin,

My apologies on the short response and post on the forum. I get a bit hectic on the forum when I deal with people that do not keep in contact on transactions as well as I do. I am huge on communication and anyone that has done business with me understands this. I do understand the whole business ordeal but I just get a bit iffy especially when I get something in the mail and isn't what I expected. I could rant and rave and badmouth and all that, but that is just childish and immature. I tried to keep the post as clean as possible without saying anything negative because I didn't have any means to do so. I've been ripped off a few times on the forum and sad to say I am doing less and less business because of all ******** around. I will send back the rotor on Wednesday when I have some time after work and I'll let you know which other rotor to send out. Shipping should only be a few bucks and since you decided to not charge me for the paypal and despite your policy on the rotor, choose to exchange it, I won't worry about it. Your fact about the mishap coming up after the money exchanged hands is also true, and I wish I could it before hand. I've been through 4 motors in the last 3 years... 3 of which were built like **** and I got screwed.. yes, 3 times.. and one of which was just stupidity. Please understand that the little dent in the rotor which may not make much of a difference to you is going to make a world of difference to me. I appreciate your time and help in doing this for me and it will not go unnoticed. I'll be in touch and give you the rest of the details on Wednesday when the rotor gets shipped out.

Regards,
Darren

rogrx7

iTrader: (11)

lol...childs play. I swear.

glenrx7

iTrader: (1)

Hey all,



I am the one building Darren’s engine. I am the Glen that is involved, why ....well I called Kevin after he did not respond for more than 3 days (maybe 4) after Darren sent emails and pm's to Kevin. The one and only reason is; I am the engine builder and Darren is the one getting the engine built. I thought Kevin should know that a professional has looked at not only the rotors but also the pictures and told Darren that there is a dent. If You look at the original post, I posted I thought there was a dent in one of the rotors, unfortunately not until Darren asked for the pay pal information from Kevin. This being said, I did not however see anything about a dent in Kevin’s descriptions of the rotors, in fact I called Darren ASAP to let him know not to buy them and he said he just sent the money...After this, Darren called Kevin to voice his concerns and Kevin replied according to Darren, that the rotors had no dents.

I digress, I’m some one whom has built many engines and I do not use dented rotors. This is my way of doing things, I am not going to get into a pissing match about cfd (Computational Fluid Dynamics) and other properties of the combustion chamber of a rotary to explain why I do not use these, I will simply say I don’t use them. I am not going to say that Kevin is a bad engine builder for using them, I am not going to make assumptions or accusations.

Kevin, in his post makes all kind of assumptions about me, he has no Idea who I am. The fact is I called him to help Darren, I had no idea Darren was going to post this. I am not a child, I am not going to try and distinguish my self by putting some one else down. I was looking out for my customer and always will with prejudice.

As you can see in the picture below there is a dent, Kevin said to Darren that no dent exists



I think the best way to solve this is for Kevin to send a "good" rotor, and if he has the experience he says he does than he should be able to send Darren a good one with out me trying to guess if the pictures he sent Darren are good. Once he does this I think it will speak for its self.

Thanks

dhahlen

iTrader: (5)

LOL - Your input was really needed nooblet. Thanks for bestowing us with your extensive knowledge and well favored opinion....douchebag. 90% of your threads are about wanting **** or about spending your time complaining about other threads. 'Wasted internetz' and you 'LOL' at others. Rogrx7 - a real asset to the rx7 community.

88rxn/a

iTrader: (6)

i dont get it?
i really havent seen anything bad about kevin?
yet people still find ways to nitpik!
dont worry kevin!
im still saving money for a rebuild form ya!
LOL

Indyparts

iTrader: (16)

I must be blind. Where is the dent? lol

Kevin is a stand up guy and someone that will stick to his word.

glenrx7

iTrader: (1)

Dent in red area.

Indyparts

iTrader: (16)

#1 - How in the hell did you see that in the picture.

#2 - If something of that nature is going to cause a big issue down the line, why would Kevin have put money out to have it milled down to 3mm?

rogrx7

iTrader: (11)

I've been on the rx7 forum for about 6 years now so I am not a newbie silly. As for being a douchebag, it really shows who has outstanding character in this thread.

Kevin>dhahlen.

Even after Kevin still tries to fix things you make a passionate effort to slander him in some form with pictures and email posting. Freud called that the 'Ego'

I might not be an 'asset' to the Rx7 community, but your attitude towards Kev makes you a liablity. Kevin has provided cheap work and parts for the rest of the 7 community and people like you leave the tasted of dare I say it, poopie in his mouth.

Thanks.

dhahlen

iTrader: (5)

In no way was my post to slander his name... if I wanted to do that I would have posted something different - But this post was to simply get a hold of him.

His posted the e-mail first... not me. That copy you saw was posted before I received my e-mail which was exactly the same (without the faces).

I do not have an attitude with Kevin at all. I am glad he is going to swap the rotor out for me and I am appreciative of that. But all of this could have been avoided if they proper measures were taken. We can battle back and forth all day. I've contacted Kevin and we'll take care of business from there.

Thanks for the input from everyone that said something worth reading. Glad to know I am doing business with someone reputable.

dhahlen

iTrader: (5)

People use dented rotors all of the time. I suppose there are many builders out there that thing those dents do not make any kind of difference. Any as far as answering your question on why Kevin would do that...? No clue, I am not Kevin.. you'd have to ask him =P

I got a nice set of dented rotors from my previous motor if you'd like a set =P

Japan2LA

iTrader: (256)

Here is a PERFECT Example why this section of the Site SUCKS! There is no reason for this thread.. none at all. You have a problem with someone Reputable here, you should simply send the person and email or PM and WAIT for them to respond. People start these GGBG threads at the drop of a hat and then wonder why the seller/vendors gets POed about it.


It has happened to me many times and it unfairly gives a REPUTABLE seller negative attention even when that seller is really a GREAT PERSON to do business with.

This section SHOULD ONLY be used after you have exhausted all means to resolve a problem with someone.

When you decide to buy something from a Reputable seller you do not own that person after you send them your money...

Lastly some of you guys need to be more realistic.. A used parts is simply that.. A USED PART. If you are expecting Brand new quality on used parts you are DREAMING...

I recely sold a Complete frontclip and the buyer had the nerve to call me back.. asking for me to warranty the brakes on the clip beacuse the brake pads and rotors where worn out...

I wanted to hang the phone up on that guy... unbelievable...

Japan2LA

iTrader: (256)

Since this is resolved, it would be nice if the Buyer would contact a MOD and ask that it be closed or better yet DELETED

dhahlen

iTrader: (5)

That has already been done.. it happened after he replied.

rogrx7

iTrader: (11)

Amen!

glenrx7

iTrader: (1)

Ok, valid, however did you have the customer call you and ask if the braking system on the car is bad? If so did you tell him no knowing full well that they were?

dhahlen

iTrader: (5)

Kevin, the other rotor went out today. Check your e-mail for all the info.