Rich @ Xcessive, AOK!

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Old 10-12-12, 12:12 PM
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Rich @ Xcessive, AOK!

I spoke to Rich at Xcessive today about his LIM and fuel systems a bit. He's been out of the Rx7 game for a while but he certainly knows his product well. I actually ended up buying his 4 port fuel rail for his LIM and ended up canceling the order once I found that FFE made one minutes later (last time I checked, they didn't have one). Rich actually went on to the FFE site and looked at the rail to see if it would work well and everything. He gave the thumbs up and he cancelled my order for me. He didn't get angry or anything. He was a real gentleman about it and was pleasant throughout the whole conversation. I felt terrible cancelling the order because I spoke to Rich for so long today but he was really great. He told me not to feel bad and that he wouldn't go out of business over a fuel rail. He told me better now than when the rail shipped. If that isn't great service I don't know what is. I'd highly recommend buying from him. We need more guys like him around.

http://www.xcessivemanufacturing.com
Old 12-16-13, 01:32 PM
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JBF
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I hate to bump an old thread, but I have to agree that Rich is a good guy. We spent some time on the phone discussing fuel, motor mounts and forum trolls lol. I already have his LIM and I will now have his motor mounts. I wish he had more **** for sale so I could buy ALL OF IT FROM HIM. lol
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