moosejaw

iTrader: (6)

Ramy,
Third time you dont listen do you?
Do I get my keys?.... You claim you wanted a response from me..What do you want out of this?
An apology?

You know everyday since May of 2008 I have logged in from Work, from home, from Australia, from Asia, from Canada, UK, and Czech Republic to see the status of this GB, not to see it fail but to have everyone happy and get their keys. Do you know how much time and money I have invested in reviewing this thread hoping I will see my keys? So maybe you can at least comprehend how upset I am.

I get the feeling you're trying to aggravate me, to get me to say things I dont want to say.....

Obviously youre offended by my decision to leave negative feedback with the Itrader System.
1. I disagree with you regarding the Itrader System. I didnt violate anything with the Itrader agreement. its there to protect buyer and seller. You didnt respond in a timely fashion so I wanted to be heard....
2. I paid for an item promptly as did others.....
3. I asked you repeatedly to confirm my new shipping address which you didn't.
4. You know you have been lax in updating this thread because of school etc.....
5. If you were really offended by the negative feedback, why didnt you call or email me to resolve? We could have had a freindly discussion.
6. You didn't offer the refund until after the product was finished. You teased us with pictures and shipping status and I even commented that is a step in the positive direction. However right before you ship said product you pull the plug and exclude myself and PPViper from the GB. No conversation, email or a request to talk.
7. Its my right to voice my displeasure with how the GB went. Why you dont think I have that right? I should have waited to the end? How am I supposed to know when that is....

Obviously a moderator is monitoring this as Joe's (LWNSLW) posts have been deleted.
and obviously FDNewbie has some pull around here. You know what you have done is wrong and if you're trying to teach us a lesson not to F*CK with FBNewbie, well that is not the approach you take.

This has caused me so much aggravation. A whole year and a half and you pull this stunt. Its not worth it. Hopefully I will hear from Ramy to discuss privately or a moderator will sort this out. But the Ramy's implication that getting moderators involved will not acheive anything still lingers in my mind. I still want my keys but not if it reduces my integrity.

If I am not heard I'll leave the board. It makes no sense to continue.
I have a family, obligations, and frankly i dont need the stress this is causing me now.
There are more important things in life......
And really its just the internet.....

PDViper77

iTrader: (9)

I second this post. I have been around for a long time and post HELPFUL information on technical threads about my Cobra IRS install, Wire Tuck job, Fuel cell info, ETC ETC ETC. If this doesn't get resolved, I will also leave the board because this treatment is not acceptable. Ramy, you can let me know in private how I can get my keys by PM'ing me. Let me know.

Phil

FDNewbie

iTrader: (10)

No I'm listening. I just don't change my decision so easily. We're still in a *discussion* (or at least I thought), and I'm all ears re: your perspective. But a decision is when you get when you've reached a resolution. Again, it seems you're quick to pull the trigger to get to where you want. Sorry, but everything's got a process & it's due time.

And I've apologized a MULTITUDE of times about the countless delays that have befallen this GB - the vast majority of which were WELL BEYOND my control (like the thread getting deleted multiple times, not having enough ppl paid to proceed, and getting bumped on the CNC machine).

Really? I have a hard time believing that objectively when Phil & yourself have had a multitude of frankly antagonistic and instigatory posts. A quick search of your posts in this thread will highlight what I'm talking about - unless you want me to list them? Some of them were even frank personal attacks about not just me as a vendor, but me as a person. Yea, they were cleaned up in thread, but I still have access to them, and my memory goes back pretty far as well. I can post those posts as well.

So run this by me again - how does making antagonistic and instigatory posts, as well as directly insulting a Vendor both personally & professionally - inspire a Vendor to actually get a project completed & keep everyone happy? You're only shooting yourself in the foot by doing such things.

Less than $100. Yet you've made THIS big of a deal out of it. I've had customers with greater than $5,000 tabs wait MONTHS (and in some cases over a year) to obtain incredibly rare & hard to find parts, and heard NOTHING but positive words of encouragement before, during AND after the product was delivered - as promised. What makes your situation so different and your complaint any more special? And what gives you the right to lose your cool & patience and resort to personal attacks & threadcrapping?

Absolutely not. I don't instigate. I'm merely trying to remind you that EVERY coin has two sides, and you seem to only see one.

OF COURSE its your right to voice your opinion. I'm not out to censor anyone's genuine feelings. But I AM offended that you:
1) couldn't even wait until the GB was over to see how you felt OVERALL to leave your impression THEN, given that the GB still isn't over.
2) Failed to raise your concerns with me PERSONALLY, to see if there was anything I could/would be willing to do to address your concerns, and help remedy the situation - which I would have been HAPPY to do.

So you took a) improper action, b) prematurely, c) without first pursuing the proper/all available channels/methods for resolution.

EXACTLY. You were doing it to get my attention, which is NOT what it's for. It's used to represent how a specific transaction went between yourself and another party - and that representation should be as fair as possible, because it leaves a lasting mark/representation on that individual for all to see. Your reputation on the forum may not be so important to you, but for a Vendor, it's EVERYTHING. And you acted recklessly with it.

No quarrel there.

Not true. I clearly posted that I would confirm shipping addresses when the time to ship would come. Re-read the thread. Reason being, many people were in the process of changing their addresses @ different times, and I didn't want to make the mistake of assuming one address was final when it wasn't, etc. So the safest way was to simply double check everyone's address at the very end - which I did, didn't I? I have email proof that I did, and that you responded to.

No, I simply haven't had updates to provide. I've been doing everything I could to get the ball rolling, and didn't feel it necessary to simply post "I'm still here...still waiting..." every few days. I don't see how that would help anything. If you beg to differ, I'll respect that, but it is what it is. I ALWAYS clearly state in all my GBs that I will post an update when an update is available. Not sure what else to post when I have no further info to share...

Hmm. You posted antagonistic posts. You were instigating ON MY PRIVATE forum space. You repeatedly threadcrapped. Then you made personal insults against me as a Vendor, and against me as a person/my profession. And then you topped it off w/ negative feedback.

1) That sound like someone who's up for discussion to you?
2) Before you point the finger at me, remember 4 more are pointing at you. Why didn't YOU contact ME *BEFORE* taking this MULTITUDE of steps - all of which were unprofessional and unacceptable - to simply discuss your frustration and see what I could do to remedy the situation? Before you begin with "you," think "What could I have done?"

AFTER the damage was done, right? A kind word after 50 insults isn't exactly the greatest balancing act IMO...

Like I said, you guys already did a great job of cut all lines of communication by taking a multitude of permanent steps into your own hands. Had you WANTED to talk, I would have heard from you personally (off the thread) much, MUCH earlier.

I'm merely reminding you that:

1) Polish up on your lawbooks: A private establishment reserves and has the right to refuse service to anyone at anytime for virtually any reason.
so...
2) Customers - like businesses - should treat one another with mutual respect, and maintain etiquette and decorum in ALL of their dealings, at ALL times.

It's unfortunate, but there are a few guys running around on the internet that think that a Vendor is solely bound to some unwavering code of perfect conduct, while they (the customers) can do and get away with ANYTHING, without repercussions. My message is simple: that's not the case. Everyone is and must be responsible for their actions.

And I'm very sorry that it has. If YOU think you've experienced some aggravation, put yourself in MY shoes, trying to make the impossible possible, all the while getting and ear & mouthful from you & Phil, publicly, and takin multiple stabs at my reputation - both personally & professionally. Look pretty to you?

Interestingly enough, not a SINGLE time did I badmouth either of you, nor did I leave you guys bad iTrader feedback prematurely - cuz I like to take and stick to the high road.

No one's out to reduce your integrity, although I hate to tell ya, but your posts have already done that on their own. In any case, my email's well known (Ramy@FDNewbie.com), and I'd be MORE than happy to hear from Phil and yourself (and anyone else who has any questions or concerns), and how I can address them to the best of all of our satisfaction.

Woah slow down guys. This isn't anything even NEAR worth getting THAT worked up over. And I don't doubt how helpful you've been on the board (in other areas), but unfortunately, you gotta keep in mind that where I come from, and the way I was raised, morals & values come before - and are MUCH more important than - knowledge. And that's all I was really lookin for. Respectful behavior.

In any case, I'm def. not lookin to be the cause of anyone leaving the forum. It's a great place for all of us to share our love & passion for a wonderful vehicle, and help each other further our goals and dreams. So I'm looking forward to us resolving this in a positive and progressive fashion. So I'll look forward to receiving an email from the both of you, and going from there.

Moosejaw, I had your private information removed from the thread; it's not a good idea to post that info publicly, and I definitely don't want anyone to be able to misuse it. Lets keep that stuff private buddy.

Respectfully,
~Ramy
FDNewbie Imports

moosejaw

iTrader: (6)

Ramy,

If a see a refund in my acct like I did yesterday.
I would assume im not getting my keys, right? Everyone else gets a email asking for payment of shipping, Phil and I get refunds. What are we supposed to think?

I would also assume youre not happy with my remarks such as having Mice do the VIN Cutting, they were others too. Its called humour. I dint know you were so easily offended. Oh yeah there was the post regarding hospital patients not being attended to..... er maybe that was a little over the line. That was uncalled for. The sarcasm was not appreciated.

You were probbaly not happy that I mentioned you were very diligent and polite when you tried to sell me a $ 1K Exhaust, but for some reason you're not as responsive when less than $100 transactions occur. I call it as I see it. Again Im sorry.

You were also not happy when I posted you should leave the business because you can't do the work involved. It was an objective criticism. Not an attack.Sorry you didnt like the sour spoon tasted. You seem to sell great stuff. But the service needed to be questioned

Ramy at the end of the day
I'm really bothered by two things.

One
You dont pay attention to your own deadlines. If there is no activity...Dont you think it would be a good idea to let everyone know. I build buildings/construction management for a living. I went to the same school you do. The best in the nation. You think when theres a delay or lull in the schedule. I dont report it to someone? YOu dont see why we would get upset .Do you not the see the point Im trying to drive across?

Secondly
If you have a probelm with a supplier or vendor, its your problem. I feel you are trying to spare yourself from the blame when really you chose the guy. If he doesnt deliver at least let us know
or make other arrangements.

I felt the refund was done as an act of passive aggressiveness. I dont think you're as upset as your letting on. Why would you offer a refund when the keys are finished? Did you see the post where I mentioned it looks promising? Why didnt you offer a refund before? Why not to anyone else on the GB. Why would you think we would do business again after this stunt.

I could go on and on, but i realize now.....
1. It's pointless
2. Its your forum.
3. Your deleting threads that negatively impact the GB which I can understand Its your backyard. You make the rules.
4. There is no moderator here, youre the moderator (hence the resistance is futile remark)
5. We have to play by your rules or we are thrown from the playground. This is not like the rest of the forum sections where we are free to voice our opinion.

Im going to send you a email later to see what can be salvaged from this shipwreck.
I would rather discuss it over the phone but i get the feeling you would rather do it by email. PM me your phone number if it something you're comfortable with.

The email will have a read receipt so i know you get it.
Ive noticed you started to recently reject the read reciepts I send you from Outlook.
Please dont. its my way of knowing you recieved it. im not trying to pin the tail on you.

I promise I will be civil
Regards,
Andrew

GoodfellaFD3S

iTrader: (213)

Vendors have moderator powers in their own private forums, and all thread edits/deletes have been handled by FDNewbie.

Let's not complicate matters any more than they are with conspiracy theories

FDNewbie

iTrader: (10)

Just that. You're so unhappy w/ the transaction, as was I, so I figured it was best we call it a day & go our separate ways. Now if you beg to differ, I'm all ears. Doesn't mean that some magical gavel came down and what's done is done & written in stone. Relax man. Communication (which you gave NO indication you were interested in) is not such a bad tool to use.

I'm not. A low jab here & there about how slow things are, and ok, I get it, point well taken. We're allowed to have fun w/ one another.

Neither was the communist comment either. That's where ppl start stepping out of line.

I didn't give that any thought. It's simply untrue, and that's that. Sometimes a $1,000 on-the-shelf item may be easier to handle than a $100 special order item. And sometimes it's visa versa. It simply comes down to a multitude of factors, which you were attempting to misconstrue as being me only caring about the volume of the sale. If that were the case, I would have called this GB quits a LOOONG time ago.

And hey, I'm big enough to take that. But a few things...

1) If you're truly and genuinely interested in providing constructive criticism, it's implied that you actually WANT your message to be received and heeded, because you care and would like to see forward progress, correct? So that would also imply that...
2) You'd want to deliver that advise/message in the best possible manner/fashion so it IS indeed received and put to use. Which leads us to
3) EVERYONE knows human nature makes us HATE to be wrong, and hate EVEN MORE to be called out publicly. So the only APPROPRIATE method/venue for you to voice such "objective criticism" would have been with me, in PRIVATE.

So from these, I can only come out with one of the following conclusions:
- Either you DO care, and want me to improve, but for some reason still sought to call me out publicly, or
- You DON'T care, and simply were attempting to fry me in public. From my perspective, given that your comments led to others NOT EVEN INVOLVED IN THE GB threadcrapping, to which you AGREED with their comments - which prompted you to place your iTrader rating, if you recall (because I do), then there's really no other way to see it as antagonistic, inflammatory, and instigatory. But hey, I can only call it based on what I see, right?

Absolutely. Which is why I have clearly point out OVER AND OVER, TIME & TIME AGAIN, at the very beginning of EACH AND EVERY ONE of my GBs, is that I DO NOT place deadlines, promise delivery dates, or anything of the sort in GBs. Why? Because they're all fiascos, esp. when you're dealing with so many variables, such as:

- A large quantity of a rare/in demand item
- Multiple currencies
- International customs
- Shipping between continents
- Time differences
- Language differences
- Shipping multiple times
- Multiple customers

It's a HUGE pain, and there are simply WAYYY too many weak links in the chain to make it even remotely strong. So why do I continue to do it? Because MOST (the vast majority) of the ppl on here are hardcore enthusiasts and REALLY want these parts. And I, being a hardcore enthusiast first & foremost, COMPLETELY understand that urge & drive, and so I happily comply.

I'll be happy to let you know. But it isn't such an easy think to make alternate arrangements. On something like this order, good luck trying to find someone who'll do a CAD design for under a grand, and dedicate CNC time for less than a THOUSAND orders. We're such a TINY community with SMALL needs that just being able to get this stuff done AT ALL is difficult enough as it is. It's a dying community, and I really do my best to continue to supply to the community the stuff it wants/needs, despite most companies out there abandoning the FD completely.

Well I honestly think you've made your mind up and there's no changing it, and nothing I do from this point onward will improve the situation at all. I think it's a lose-lose, except you simply still want your keys. And yea I saw your post where you said it looks promising, which left me scratchin my head, after you marred my thread time & time again. And other ppl in the GB have and continue to leave me positive words in the series of emails that were sent out. A lot of ppl are in the production or niche environment business & can relate to the difficulties I'm facing, because apparently they're universal. The vast majority is patient, understanding, and simply happy to get what they've been waiting for. But a few will raise all hell to get their cake AND eat it too.

Plz don't try and make it sound like I'm the ultimate censoror, cuz that's FAR from the truth. I merely step in when I find ppl dumping crap on my doorstep - when ppl should know better.

Lemme ask you a question. The last time you bought something from a store - ANY store, and things didn't go quite as planned. You got mischarged, the item was defective, they wouldn't accept a return, whatever the reason. What did you do? Did you go back and talk to them, see what could be done? And if all else failed, you simply learned from it, and decided on whether or not you'd ever come back? Cuz that's the reasonable thing to do. But that's NOT what you did with me.

On MY storefront, you:
- Criticized me publicly in front of others
- Posted signs on my windows poking fun of me
- Made insults in public in front of my customers
- Instigated others to join in
- Agreed with them
- Then posted negative remarks warning others not to do business with me in the future

All that, and never ONCE did you step inside to see if you can speak with the manager to clear it up. Or did you try to take your quarrel in private.

BUT, all the while you demanded your "rights" for your purchase.

Now I KNOW you're an educated man. Tell me what's wrong w/ this picture? Cuz I see a LOT. And if you think I'd be wrong for trying to push you off my property or call the cops on you, I'd say you're crazy.

BUT, I didn't even do that. I never called the mods. YOU did.
I never left you negative iTrader ratings. YOU did.
I never censored you (look through the thread; plenty of negative and sarcastic remarks remain in it), because I'm not against voicing your opinion - WITHIN reason. But when ppl are leaving big frank smelly turds on my lawn, I'm def. gonna step in and clean it up. Would you expect any less?

[/quote]Im going to send you a email later to see what can be salvaged from this shipwreck.[/quote]Great. I look forward to it, although I think most of what needed to be said has already been said here...

Again, plz don't make assumptions Andrew. Yea, I clicked no on one of your emails earlier. Why? Because as I updated Outlook, the selection automatically fell onto your email (the top of the list). And I wasn't looking to read your email just yet; I had my hands full w/ something else. So I didn't want you to think I actually did read it, when I hadn't yet. You'll know when I've read it - cuz I'll REPLY. So much negative assumptions here...it's sad.

Ditto, as always.

~Ramy

moosejaw

iTrader: (6)

Well Ramy
I spent five minutes overlooking the 9 page thread
Im not going to quote anything verbatim..... it gets too long

I look at comments I have made. I think you are under the impression that I have a hard on for insulting you. You claimed youre scratching your head because of positive posts. Ive made positive posts bc I'm a objective person and want to see it suceed.

Some of my posts are positive. Which im sure you have read.

However many can be construed as negative...... (I dont have access to ones you have deleted, bc they must have upset you) So i really cant gauge the magnitude of those. Leaving Patients on the Hospital Bed is definitely an insult.

Letting us know when elves are finished making our keys is not an insult.
I hear crickets is not an insult either
Its a slow process and those comments directly relate to it.
I honestly dont think I have made inflammatory remarks to hurt your business. (Im sarcastic yes but everyone gets the same dose, my freinds, vendors...... not just you.)
I dont think I singled out your business for attacks. However going through I have seen posts in this thread that may have.
I really want everyone to enjoy their keys and future products from you. Im not trying to hurt the GB. However you're convinced I am and that also I am the ringleader behind it.

Ultimately I would like to see my keys.
I sent you an email at lunch requesting we discuss.

The Itrader issue I would be willing to rewrite. We can start there.
I think I have addressed my stance regarding the negative comments, its obvious you dont like them. If you really think I am trying to hurt your business or yourself. I can assure you that myself commenting negatively your forum wont happen again.

But if i have to beg or grovel to convince you to ship my keys. Honestly I cannot do. My pride and integrity are too important. I want my keys. I want you to be successful and respected in this forum. Thats it. If I cant convince you any further, then its irrelevant.

Again waiting for your response to my email this morning.
Andrew

FD3S2005

iTrader: (11)

no offense ramy but i would of loved to get updated like this, it would of let us know your atleast floating around.

Kilinko

My god loves me,
and all the wonders I see.
The rainbow shines through my window,
my god loves me.

I hope this song makes everybody feel better.

RotorMotor

iTrader: (5)

cant we all just get along? It sounds like there is a decent way to resolve all of this... Ramy, sell the keys to anyone that is interested in buying them .... and customers, if you are a satisfied customer in the end please reconsider what you have written for i-trader and see if you still feel the way you do once the GB is resolved.

I'm not involved in this GB but after reading the recent comments I feel like I needed to interject. Ramy, just get the guys their keys... guys, please consider the impact of what you have written, and if the problem has been mitigated in the end please consider revising what you have written for i-trader.

-Heath


P.S. As a side note, the only one here that should be pissed is me. You guys all just seriously devalued my 2 un-cut spirit R keys so thanks lol

PDViper77

iTrader: (9)

Ramy, are we going to try to work something out???

RotorManiac

Well Ramy, I guess I am one of those clients of yours mate...
not part of this GB, but definately the last one you forgot to refund from the other dead GB, the one about the CF dash kit...
I never posted a negative comment in iTrader, all I've been asking for months now is my 1500 Euros back, because I could not wait any longer than the 6 months I gave you.
The '99 rear wing, the center tailight and the bloody armrest are not 'rare & hard-to-find' parts my friend, not even the CF layout for the dashboard...!

On Nov 17 you requested an email

I saw you posted that I owed you money from a previous GB? Could ya gimme a few more details, and I'll make sure this gets taken care of right away? I don't ever like leaving open ended tickets.
Please EMAIL me at Ramy@FDNewbie.com, and put "RotorManiac money owed" in the subject line.

Thanks
~Ramy

I did write back to you, but then again, no answer... How much of your time will it take to refund using paypal? 2 minutes? maybe 3?
Are you not sure what the case is and you want me again to remind you what happened many months ago? I can forward my email, but to what end?
I feel like I am talking to myself here, never getting an answer, and it's not a small amount of 50 bucks for a few bloody keys now, is it mate?

Sorry to hijack this thread, but all I want is an answer and some action from your part.

Regards
Sergio

Goober

Ramy,
Can you please check your PM mailbox? I sent you a message a couple of weeks ago regarding the balanced owed to you.

Thanks!

newdesides

Hey Ramy,

Sent you the shipping fee, let me know if you recieved it and let me know when you'll be shipping it out.

Cheers

Kilinko

Paid balance and shipping about 2 weeks ago. Have my keys shipped?

HalifaxFD

iTrader: (18)

I'd like an answer as well to the above question. Thanks.

KKMpunkrock2011

iTrader: (5)

Have ANY keys shipped?

FDNewbie

iTrader: (10)

Hey guys,

Everyone (within the US) should have received an shipment email notification from Fedex w/ the tracking #. If not, give it a few days (until they get scanned & processed through the facility, which may be as late as Monday evening, since Ground/Home Delivery doesn't operate through the weekend).

- GooberFD I have yet to receive your payment (the shipping balance)
- Richard Oberlander, I emailed you back. Your shipping balance payment is pending as well.
- Joe Castro, ditto w/ you; your shipping balance payment is pending as well.

Canada guys, everyone's set; I'll email you guys your tracking info in the next day or two.

And YES, all address changes were noted.

Thanks,
~Ramy

PDViper77

iTrader: (9)

Ramy, are we going to work out something so that I can get my keys?

FDNewbie

iTrader: (10)

Corey Johnson, I didn't realize you replied late; just invoiced you for your key.

PDViper77, as I mentioned earlier in the thread, I'll ears if you'd like to discuss it. I just double checked, and I don't believe I received an email from you.

~Ramy

FD3S2005

iTrader: (11)

i got an email notification from fedex, thanks i guess it must be these keys since i havent ordered anything... says from fdnewbieee.. i cant wait

thanks again

KKMpunkrock2011

iTrader: (5)

still no email for me.

RotorManiac

Sorry guys, this is the last time I hijack this thread.

Ramy did finally refund me most of my money. Well, what can I say... it was a surprise, and it seems he is trully trying to restore his reputation.
I just thought it is right for him to let you all know, not just leave the complaining posts hanging out there as negative feedback.
I agree that his timing is just crazy, and I am a patient guy, but that... I cannot handle, no way. At least he does not run away with other people's money. And that's something that matters, especially in our days.

However, there is a small problem, and I have to be fair with myself and all you guys here.
I wrote 'I was refunded most of my money'. Not all. And that is because of paypal fees and currencies, since I live in Europe.
To cut the story short, I got about 200EUR less. To me, this expences shouldn't be coming out of my pocket, because I didn't get any goods.
But this is between Ramy and me, I leave it to him to decide if he wants to do anything about it.
Fact is, I really don't mind. There are more important things in life (an idiot almost killed me 3 days ago when I was riding my motorbike and last moment he decided to turn right, side-hitting me and sending me flying off the road...)

Ramy, once again, apologies accepted and thanks for being honest.
Crazy lad... after all those months...

Regards
Sergio

JdmRX

iTrader: (7)

i recieved mine, but only got one instead of 2, quality looks good though.

7-sins

Got mine! looks good. Thanks for organizing this Ramy!!

***Side note, the handle material is a little soft, be careful when using the metal key rings, it can gouge the material some ***