joeylyrech

iTrader: (11)

Ordered parts from them and they sent me out the wrong setup knowing that it was wrong,who does that?what type of customer service is that.Below are the emails and order info so you guys can look and see for yourself.I dont think that i am asking for 2 much.
Guys you have 2 read from the bottom up.




Well the rail was installed that way and it does not work.It leaks,injector wont seal and they dont seat correctly.Why go thru all this instead of returning my money right away when i placed my order and the parts were not in stock?why sending the wrong stuff out 2 begin with?are you gonna take this used stuff back and refund my money?now i have 2 wait god knows how many days 2 get my money back..............and my car back on the street.not the right way 2 run a business!You did wrong so you have 2 fix this and make it up 2 me,you want this stuff back?you wait until i get my money back and you ship me a label,option 2 you send me the correct item and option 3 you send me a set of 2 850cc injectors with the 14mm rail that you sent out.Now tell me what i am supposed 2 do with this 850cc precision 11mm that i have?If this does not get fix ASAP sadly i am gonna have 2 file a paypal claim and let the rx7 community know about this issue.

From: Keith Gibbons <keith@injector-rehab.com>
To: joeyfc3s@yahoo.com
Sent: Monday, May 20, 2013 11:32 AM
Subject: Re: Injector-Rehab: User filled in Contact Us form!

Sorry but We are out of stock on 11mm so we sent a 14mm along with extra 14mm o-rings and upper grommets you can fit on your 11mm injectors to have the rail work exactly as an 11mm rail would with 11mm Orings on your injectors.
If you do not want to go that route I will email you a call tag for what you were shipped and refund you upon return.
Please advise.
Thanks
On May 20, 2013 11:25 AM, <Sales@injector-rehab.com> wrote:


You have received this notification from Injector-Rehab because you are a registered user or you or some other registered user requested some information for you from our store.
Customers need help!
Customer info:
First name: Jorge
Last name: Velez
Address:
Country: United States
Phone: 484-347-2337
Email: joeyfc3s@yahoo.com
Subject: wrong item
Message:
Ordered a 11mm 13b primary fuel rail via express mail cause it was a emergency issue.Got my rail delivered and is a 14mm injector rail.On my order i did pick 11mm rail so what is going on?i need the correct rail ASAP and i am not paying for shipping charges for returning the wrong one and again my car is down thanks 2 your mistake!I called and nobody answer the phone and i need this fix today!if i dont have a rail on the mail by the end of today i will start a paypal claim,i have order stuff from you in the past and everything is been fine so what happen?please get back 2 me ASAP.Thanks.
Thank you for using our shopping system
Injector-Rehab
Phone: 856-346-2778
URL: Injector-Rehab Fuel Injector Cleaning Services

Rob XX 7

iTrader: (8)

Not for nothing but in your first email-you sound like a huge douche, then in second email you confirm it

joeylyrech

iTrader: (11)

Issue has been solved.................

GoodfellaFD3S

iTrader: (213)

Glad to hear it, Keith is one of the good guys