Sold ecu on ebay, buyer says its not workin, is it bs?
03-04-02, 02:38 AM
#1
Sold ecu on ebay, buyer says its not workin, is it bs?
Ok, I pulled out my stock ecu when I got my power fc. I sold it on ebay. My car ran fine with it in. Here's what the person that bought it said:
Does this sound like bs to you? She said that her ecu did the same thing. It sounds like a problem with the car to me, not the ecu. Any ideas?
"Hello. I have bad news. I plugged the ecu that I purchased from you in today and it is no good. It does the exact same thing mine does. It will not rev past 3500 rpm without backfiring. I have checked it against another ecu out of a friends car and it does the same thing in his car. His ecu in my car works perfectly. Do you have another ecu or know of one that is available? I sold this car on ebay and need to deliver it ASAP. Let me know."
03-04-02, 02:51 AM
#2
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hmmm... that would be really weird (what she's describing) but here's a few things to consider.
1. the ECU's aren't EXACTLY the same for 93, 94, & 95 - need to match years
2. ECU's from CA are different from ones outside of CA (and cars from outside of CA are different from CA models)
3. There was a recall on early ECUs - maybe yours or hers needs it.
Sounds like a problem with the car, but the fact that her friend's ECU doesn't cause the problem may mean that something from above applies.
1. the ECU's aren't EXACTLY the same for 93, 94, & 95 - need to match years
2. ECU's from CA are different from ones outside of CA (and cars from outside of CA are different from CA models)
3. There was a recall on early ECUs - maybe yours or hers needs it.
Sounds like a problem with the car, but the fact that her friend's ECU doesn't cause the problem may mean that something from above applies.
03-04-02, 02:57 AM
#3
I don't know what year her car is. It did work fine in my car, never gave me a problem. She lives in Washington, so it may have been bought from someone in CA. It had some a sticker on it saying it was rebuilt or something. I'll post the pic below.
03-04-02, 06:26 AM
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tell him its the car, not the ECU -
he needs a tune up, or he has mods. He has opened up the exhaust probably. DP and/or catback.
If he keeps arguing about it, then you can mention that obviously its not the ECU since his and what was yours does the same thing. You can further ask if his friends car is stock or has mods.
You can continue to ask when was the last time he changed plugs, fuel filter, cleaned air filter, plug wires, etc...
bottom line, its not the ECU thats wrong with his car.
he needs a tune up, or he has mods. He has opened up the exhaust probably. DP and/or catback.
If he keeps arguing about it, then you can mention that obviously its not the ECU since his and what was yours does the same thing. You can further ask if his friends car is stock or has mods.
You can continue to ask when was the last time he changed plugs, fuel filter, cleaned air filter, plug wires, etc...
bottom line, its not the ECU thats wrong with his car.
03-04-02, 06:37 AM
#5
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I doubt that if there was something wrong with your ecu that it would have the same exact problem as her old one. Double check the year's of the ecu/cars. And basically plain out tell her that there might be something wrong with her car, like a grounding problem, mismatched wire, etc. Again doubt that you both have broken ecu's that are doing the same thing.
03-04-02, 07:30 AM
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i know there is a prob where a transistor blows in the FC's ecu if the BAC valve plug is shorted... maybe she's blowing ecu's...
the working one might be different and be able to work with the short...
the working one might be different and be able to work with the short...
03-04-02, 08:57 AM
#7
ok heres how i see it, the ecu in the pic is the updated version (remanufactured) and this sort of problem is common when selling electrical parts. Normally any dealer or auto parts stores DONOT warrenty anything electrical. If this person messed up the ecu you sold them and you give them the $$ back then its on you!! I would respectfully tell them that it worked fine in my car and i will not refund the money. You have no idea what this person did to the ecu you sold them, and yes i think this person has some other electrical problem somewhere else. Simple-- no warrenty on electrical parts!!!!
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03-04-02, 09:01 AM
#8
If you have to take it back have them send it back to you, put it in your car make sure its running correctly and then return their money. Explain this senario to them.
03-04-02, 11:08 AM
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Take It Back
Just bite the bullet and take back the ECU.
It really doesn't matter if the buyer's problem is with her car or with your ECU. What's important is that you maintain a positive feedback profile on ebay by keeping the buyer happy.
Selling used electrical parts is a crap shoot for both the buyer and the seller. Besides, a used stock ECU really isn't worth much. You were lucky that anyone would consider purchasing it in the first place. Take it back and put it on the shelf. If you really must sell it, then advertise it "as is" and "no refunds".
It really doesn't matter if the buyer's problem is with her car or with your ECU. What's important is that you maintain a positive feedback profile on ebay by keeping the buyer happy.
Selling used electrical parts is a crap shoot for both the buyer and the seller. Besides, a used stock ECU really isn't worth much. You were lucky that anyone would consider purchasing it in the first place. Take it back and put it on the shelf. If you really must sell it, then advertise it "as is" and "no refunds".
Last edited by Jonesboro; 03-04-02 at 12:07 PM.
03-04-02, 02:00 PM
#12
I'd vote for getting it back and returning their money as well.
The down side is that the buyer may have damged it and now it really doesn't work. But, you would hate to have someone saying you sold them damaged goods.
Get it back, test it. If it still works, sell it again, but as an "AS IS, NO REFUND" type sale (as mentioned above).
The down side is that the buyer may have damged it and now it really doesn't work. But, you would hate to have someone saying you sold them damaged goods.
Get it back, test it. If it still works, sell it again, but as an "AS IS, NO REFUND" type sale (as mentioned above).
03-05-02, 01:27 AM
#13
i've been thinking and the only thing i can come up with is that UPS dropped it or something. I had it insured to $160 or so. I told her to give them a call up. I'll see what happens with that. I really needed the money from it to help pay off the east bear kit headlight kit, and spent it as soon as I got the check. She bought it well over a month ago, so i won't be getting any bad feedback on ebay. She may have even dropped it. All I know is that it worked fine when I removed it from my car. Her year, make, tranny all match my car. Even the model number off her old ecu matches mine.
03-10-02, 03:10 AM
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if it was working when you had it then the only thing i can see is if it was damaged during shipping... in which case i guess you could collect on the insurace. i would not refund their money until you get something from ups. if you know it was working when u shipped it, then it's not your fault and who knows what could have happened to the ecu during shipping or what the buyer has done with it since then.
03-10-02, 03:54 AM
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Originally posted by bladz311
I told her to talk to ups, but she threw away all the shipping stuff
I told her to talk to ups, but she threw away all the shipping stuff
03-10-02, 01:07 PM
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What a Bunch of BS!
I think I'm going to tell her this,
I think I'm going to tell her that,
Maybe UPS dropped the package.
What a bunch of BS rationalizing!
Any time you get involved in doing business, especially over the Internet where the Buyer cannot inspect the goods prior to purchase, your goal must be "happy buyer and happy seller" period, no if's, and's, or buts!
It's clear that you never intended to take back the ECU even if the Buyer could prove the ECU was defective. I hope I never end up dealing with a seller like you.
I think I'm going to tell her that,
Maybe UPS dropped the package.
What a bunch of BS rationalizing!
Any time you get involved in doing business, especially over the Internet where the Buyer cannot inspect the goods prior to purchase, your goal must be "happy buyer and happy seller" period, no if's, and's, or buts!
It's clear that you never intended to take back the ECU even if the Buyer could prove the ECU was defective. I hope I never end up dealing with a seller like you.
03-10-02, 03:22 PM
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Re: What a Bunch of BS!
Originally posted by Jonesboro
I think I'm going to tell her this,
I think I'm going to tell her that,
Maybe UPS dropped the package.
What a bunch of BS rationalizing!
Any time you get involved in doing business, especially over the Internet where the Buyer cannot inspect the goods prior to purchase, your goal must be "happy buyer and happy seller" period, no if's, and's, or buts!
It's clear that you never intended to take back the ECU even if the Buyer could prove the ECU was defective. I hope I never end up dealing with a seller like you.
I think I'm going to tell her this,
I think I'm going to tell her that,
Maybe UPS dropped the package.
What a bunch of BS rationalizing!
Any time you get involved in doing business, especially over the Internet where the Buyer cannot inspect the goods prior to purchase, your goal must be "happy buyer and happy seller" period, no if's, and's, or buts!
It's clear that you never intended to take back the ECU even if the Buyer could prove the ECU was defective. I hope I never end up dealing with a seller like you.
03-10-02, 06:00 PM
#25
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the customer is always right
Unless you sold it as is which I recommend for most sales over the internet you should take it back and if it was damaged during shipping just give ups your tracking # and they will investigate and give you the insured amount. I think in this case your ecu is fine and the buyer has a faulty car since both ecu's are acting similarly. But it shouldn't matter if she bought it with the idea that she could return it you probably ought to just suck it up and do THE RIGHT THING you'll sleep better anyway. Good luck.