How many of you purchased 99 oil cooler ducts from RHDjapan??
Banned. I got OWNED!!!
Joined: Jan 2008
Posts: 163
Likes: 0
From: CT/MA/NY
cool about the refund anyhow this is what i got
Hello,
Thank you for contacting us. Up until now that is the only part number in the manual so we cannot confirm that there is in fact a different part number for the 99. Our mazda rep says that is it so we sent the inquiry to two other mazda dealerships to see what they come back. If someone can provide a part number for the 99 oil ducts that is different than the one that our catalog says we will be happy to get it worked out.
Let us know if you have any further questions!
Happy New Year!
Best Regards!
Russell Hobbs
Patrick Antell
RHDJapan
Phone: +81-3-3487-1415
Fax: +81-3-3487-1415
Mail: rhdjapan@rhdjapan.com
Web: www.rhdjapan.com
Hello,
Thank you for contacting us. Up until now that is the only part number in the manual so we cannot confirm that there is in fact a different part number for the 99. Our mazda rep says that is it so we sent the inquiry to two other mazda dealerships to see what they come back. If someone can provide a part number for the 99 oil ducts that is different than the one that our catalog says we will be happy to get it worked out.
Let us know if you have any further questions!
Happy New Year!
Best Regards!
Russell Hobbs
Patrick Antell
RHDJapan
Phone: +81-3-3487-1415
Fax: +81-3-3487-1415
Mail: rhdjapan@rhdjapan.com
Web: www.rhdjapan.com
Thread Starter
Joined: Nov 2001
Posts: 13,597
Likes: 6
From: Alabama
Ok I spent quite a while checking my Mazda parts CD-rom and couldnt find it. I could find it for all the non 99spec and up models but not the 99 and after.
I then called mazda japan and asked them to find it for me. No luck but they said they would get back to me. I continued to search the cd-rom thinking it might have had a name change. Still no luck.
Then I picked up RX-7 magazine Vol 16 from 2002. There is a pic of the last Spirit R rolling off the line in there. In that pic you can see that it does not have any oil cooler ducts. I am about 99% sure they do not exist now, atleast not from mazda. The oil ducts do have mointing brackets for the duct but they did not come on the late model FD`s to my knowledge. You should be able to use the earlier gen ducts but it just wont look right.
I then called mazda japan and asked them to find it for me. No luck but they said they would get back to me. I continued to search the cd-rom thinking it might have had a name change. Still no luck.
Then I picked up RX-7 magazine Vol 16 from 2002. There is a pic of the last Spirit R rolling off the line in there. In that pic you can see that it does not have any oil cooler ducts. I am about 99% sure they do not exist now, atleast not from mazda. The oil ducts do have mointing brackets for the duct but they did not come on the late model FD`s to my knowledge. You should be able to use the earlier gen ducts but it just wont look right.
Patrick (RHD), I appreciate you guys doing this.. Don't get me wrong, I had great service from you in the past and this all started because when I approached you, I just felt like you guys didn't want to deal with the situation.
Anyhow, I'll be using your 7000 yen refund and will be purchasing something else from you. I have the RE replica version of Rmagic but I've heard they fit like ***. I guess I'll give it a shot and see.
Again, Thanks for coming on here and resolving the mater!!
PHIL
lol
So let’s put this in regular English and let’s personalize this a bit as well:
Dear Herblenny,
You are unhappy because of a mistake on OUR website we sent you the wrong part, and you would like us to step up and fix the issue. However, we feel that viewing this strictly from OUR point of view there might be a problem of who exactly is at fault here. As you see it is clearly written on our website that we are not responsible for **** even if it’s OUR own damn fault. Now that we completely exempt ourselves of anything wrong we would still like to do YOU the favor of coming to some sort of agreement, as we can see why you might be unhappy with our service.
Wacha think? Did I get the jist of it or what? What a crock of **** …. FYI You supposedly legal binding contract of exempt liability does not fly and you are still responsible for your vendor/supplier/rep. In other words, who ever you employ to do the work for you.
Just for the record I think Herblenny is being very civil about this. I on the other hand given that bullshit legal jargon (what you attempted to do is called gobbledygook by the way) of who is responsible, would have called my credit card company and gotten my money back. Reson being I didn’t get the item that I purchased and I don’t want store credit
You have expressed concern regarding some type of compensation for the error on our website. However from an administration and management perspective it could become a contentious issue to decide where liability lies because our terms of service clearly state that we are not responsible or liable for loss incurred due to information obtained from our website. This being said we do want to come to a solution because we do understand the situation from a customer, racer perspective.
Dear Herblenny,
You are unhappy because of a mistake on OUR website we sent you the wrong part, and you would like us to step up and fix the issue. However, we feel that viewing this strictly from OUR point of view there might be a problem of who exactly is at fault here. As you see it is clearly written on our website that we are not responsible for **** even if it’s OUR own damn fault. Now that we completely exempt ourselves of anything wrong we would still like to do YOU the favor of coming to some sort of agreement, as we can see why you might be unhappy with our service.
Just for the record I think Herblenny is being very civil about this. I on the other hand given that bullshit legal jargon (what you attempted to do is called gobbledygook by the way) of who is responsible, would have called my credit card company and gotten my money back. Reson being I didn’t get the item that I purchased and I don’t want store credit
Thread Starter
Joined: Nov 2001
Posts: 13,597
Likes: 6
From: Alabama
lol
So let’s put this in regular English and let’s personalize this a bit as well:
Wacha think? Did I get the jist of it or what? What a crock of **** …. FYI You supposedly legal binding contract of exempt liability does not fly and you are still responsible for your vendor/supplier/rep. In other words, who ever you employ to do the work for you.
Just for the record I think Herblenny is being very civil about this. I on the other hand given that bullshit legal jargon (what you attempted to do is called gobbledygook by the way) of who is responsible, would have called my credit card company and gotten my money back. Reson being I didn’t get the item that I purchased and I don’t want store credit
So let’s put this in regular English and let’s personalize this a bit as well:
Wacha think? Did I get the jist of it or what? What a crock of **** …. FYI You supposedly legal binding contract of exempt liability does not fly and you are still responsible for your vendor/supplier/rep. In other words, who ever you employ to do the work for you.
Just for the record I think Herblenny is being very civil about this. I on the other hand given that bullshit legal jargon (what you attempted to do is called gobbledygook by the way) of who is responsible, would have called my credit card company and gotten my money back. Reson being I didn’t get the item that I purchased and I don’t want store credit
Also, I was about to do a GB on housings with them.. And I'm damn sure Not going to spend 2-3 grand on housing when they weren't going to fix this issue...
Either ReAmemiya or KnightSports used to make fiberglass oil cooler ducto for the 99 bumper.
I plan on making my own, but my oil cooler arrangement isn't the same as stock.
Good luck.
I plan on making my own, but my oil cooler arrangement isn't the same as stock.
Good luck.
Yes, the offer is for anyone who purchased the items from us. As we have uploaded all the orders that may have been affected by this, the coupon code will be your original order number and this coupon code can be entered at the checkout page. We do not expect anyone to return the items to us, they are yours to do with what you like. We have never had any intention of misleading or neglecting any of our customers and hope that we contribute positively to the rotary community across the globe.
thanks again!
thanks again!
Only one of my codes worked for half the amount. As I stated earlier, I had two seperate orders for the ducts. Thanks, and I look foreward to doing more business with you guys. My email registered with you guys is brentdalton@hotmail.com
Brent Dalton
Thread Starter
Joined: Nov 2001
Posts: 13,597
Likes: 6
From: Alabama
Also, any plans to come to this years DGRR?
Hey Phil,
Man this is really disheartening to hear considering what we were planning to buy just a few weeks ago..... I can't believe they would treat you like this by not fixing the issue? It really sucks that a company that offers so many rare jdm FD parts, has a suck-tackular customer service.
-J
Man this is really disheartening to hear considering what we were planning to buy just a few weeks ago..... I can't believe they would treat you like this by not fixing the issue? It really sucks that a company that offers so many rare jdm FD parts, has a suck-tackular customer service.
-J
I really really want to, will have to wait and see on if I can take the six work days off and the money to do it. I'm figuring it's going to cost me ~$1,800+ in gas, hotels and food for the trip. 2587.92 miles one way.
http://www.mapquest.com/directions/m...733&panelbtn=2
Thread Starter
Joined: Nov 2001
Posts: 13,597
Likes: 6
From: Alabama
Hey Phil,
Man this is really disheartening to hear considering what we were planning to buy just a few weeks ago..... I can't believe they would treat you like this by not fixing the issue? It really sucks that a company that offers so many rare jdm FD parts, has a suck-tackular customer service.
-J
Man this is really disheartening to hear considering what we were planning to buy just a few weeks ago..... I can't believe they would treat you like this by not fixing the issue? It really sucks that a company that offers so many rare jdm FD parts, has a suck-tackular customer service.
-J
I really really want to, will have to wait and see on if I can take the six work days off and the money to do it. I'm figuring it's going to cost me ~$1,800+ in gas, hotels and food for the trip. 2587.92 miles one way.
http://www.mapquest.com/directions/m...733&panelbtn=2
http://www.mapquest.com/directions/m...733&panelbtn=2
Its running well but needs few things worked out... Hopefully I could get that done in next 2 months
FYI, Mazdacomp sells brake ducts that are described as "Left brake cooling duct required when installing '99 RX-7 front bumper to earlier years. Design eliminates oil cooler ducting."
So it seems to me the "99 spec brake duct" is more of a special part designed to bridge between the old oil cooler layout and new bumper design. You may have a hard time finding it thru the regular mazda channels.
Left side: F138-43-64XB
Right side: F138-43-63XB
So it seems to me the "99 spec brake duct" is more of a special part designed to bridge between the old oil cooler layout and new bumper design. You may have a hard time finding it thru the regular mazda channels.
Left side: F138-43-64XB
Right side: F138-43-63XB
^ aren't those the corner trays that connect to the 99 lip in front, fender liner in back, it was the new mazda design to incorporate both functions in one. or maybe they decided that the dedicated oil cooler ducting from the r1/r2 design "weren't needed"
i've always been confused about the oil cooler duct design.. it directs air to the cooler, but if u look behind the cooler, where is the air escaping to? the path to the fender outlet is pretty obstructed. the 99 design might allow the heated air to escape partly from the outlet leading to the brakes
i've always been confused about the oil cooler duct design.. it directs air to the cooler, but if u look behind the cooler, where is the air escaping to? the path to the fender outlet is pretty obstructed. the 99 design might allow the heated air to escape partly from the outlet leading to the brakes
I don't exactly know how they fit as I've never installed a 99 front end. I did however pick up a set and resell them for a friend. They are not shaped quite like the 93-95s. They do run between the front lip and fender liner, yes.
I have a set & they are just the plastic corner sections. They overlap the brake ducts on the front lip & support the front lower edge of the fender liner. The sides are open
Basicly, when looking though the oil cooler & brake duct openings in the bumper you wont see the ground.
Nothing is offered by Mazda. As noted above, R magic makes a fiberglass set (which I also have). I found their fit & finish to be good.
Patrick,
Only one of my codes worked for half the amount. As I stated earlier, I had two seperate orders for the ducts. Thanks, and I look foreward to doing more business with you guys. My email registered with you guys is brentdalton@hotmail.com
Brent Dalton
Only one of my codes worked for half the amount. As I stated earlier, I had two seperate orders for the ducts. Thanks, and I look foreward to doing more business with you guys. My email registered with you guys is brentdalton@hotmail.com
Brent Dalton
Disregard, the other code worked tonight.
Full Member
Joined: Aug 2007
Posts: 50
Likes: 0
From: Tokyo
If there are any questions regarding credit for the ducts and the code is not working for you please e-mail us directly with your e-mail address which is registered on our site so that we can search your orders down and fix any problem that may be occurring. This will make it easier for us to work out any issues as there are no full names nor e-mail addresses available on this forum.
best regards,
Patrick Antell
www.rhdjapan.com
best regards,
Patrick Antell
www.rhdjapan.com
You are correct in your discription.
I have a set & they are just the plastic corner sections. They overlap the brake ducts on the front lip & support the front lower edge of the fender liner. The sides are open
Basicly, when looking though the oil cooler & brake duct openings in the bumper you wont see the ground.
I have a set & they are just the plastic corner sections. They overlap the brake ducts on the front lip & support the front lower edge of the fender liner. The sides are open
Basicly, when looking though the oil cooler & brake duct openings in the bumper you wont see the ground.
summary is that 99 design for some reason doesn't have dedicated air ducts leading to the oil cooler like the 93. which is better? probably ducts but i guess there would need to be some temp testing to decide
Newbie
Joined: Feb 2008
Posts: 1
Likes: 0
From: Sarajevo, Bosnia
Hello people,
sorry for posting my first post here but I'm so pi... off whit RHD JAPAN and I must tell everyone about them.
Their service is flat zero and even more.
Two months ago I order a package containing a set - suspensions by TRUST GREDDY and DAMPER REMOTE control kit for around 1300 USD.
They told me that they can't provide me with remote control kit and that they can send me just a suspension for 1300$ of course that was after I payed full amount.
I canceled a order and asked for money return and then they stopped to answer my mails.
So now Im without 1300$ in my pocket and without what I ordered.
Again sorry for this off topic.
But we are all big car fans and we should keep each oder.
Dejan
sorry for posting my first post here but I'm so pi... off whit RHD JAPAN and I must tell everyone about them.
Their service is flat zero and even more.
Two months ago I order a package containing a set - suspensions by TRUST GREDDY and DAMPER REMOTE control kit for around 1300 USD.
They told me that they can't provide me with remote control kit and that they can send me just a suspension for 1300$ of course that was after I payed full amount.
I canceled a order and asked for money return and then they stopped to answer my mails.
So now Im without 1300$ in my pocket and without what I ordered.
Again sorry for this off topic.
But we are all big car fans and we should keep each oder.
Dejan