Rotorhead34

The other day my passenger auto seatbelt hung up and now the cable hanging out. Whats going on!!! How do I fix this.

fong

iTrader: (77)

go to dealer and get a FREE fix. that thing is life warranty.

Kenteth

I got mine fixed for free. A month later the driverside stopped working all together.

I took it back in and asked them to fix it... again. After 4 hours the young tech comes up to me and tells me that my aftermarket wiring is causing the problem, and that one of the stock wires is way otu fo range for ohms. I had afternarjet door speakers and had never touched the stock wiring harness. Nothing I had done could have possibly messed the wiring.

The kid obviously thought he knew what he was talking about and was going to talk me over. I asked him to mark the bad wiring harness. He procrastinated until his boss told him to do it.

I took the car home (unfixed of course) and ripped the interior apart to find a screw /plastic mount/ of the motor unit broke off and allowed the cable to reseed back towards the hatch, and clearly away from its rail.

I took the car back with the interior removed to show him the problem, he looked at me and told me that i broke the screw mount on purpose.

nice.

Anyhow, since they weren't going to honor the waranty, calling it my fault, I ziptied the screwmount back together, and its been working ever since. That was last year.

Pooh on mazda.

Fortunately the mazda franchise moved to a different dealer intown where the techs arent' nearly as incompetent or big headed.

Jodoolin

Rotor, I am under the impression the lifetime warranty is for the S5 only. Seems you are out of luck

vipers

iTrader: (8)

i thought the only way to get auto seat belts was if you had an s5???? in any case, by law, the dealer has to fix it for free...... i had mine done last year... it took them a few days to order the parts and a few hours to install it!!!

andrew lohaus

you are right, but auto-belts only came on the s5 so its a pointless statement.

Rotorhead34

I do have an s-5.

Rotorhead34

Thanks for the info guys, Mazda is going to fix my seatbelts under recall. Peace

Mankdrake 2661

iTrader: (8)

Hate to beat a dead horse but,plain and simple, the fix is free if the car is from 88-91?

Kenteth

basicaly.

Tofuball

If you consider letting some random lunk work on your car "Free."

Every time I have to leave my RX-7 with somone (like the time I had it inspected) It scares the hell out of me. I _HATE_ letting anyone else work on it unless I'm standing over them.

Anyway, the S5 'verts didnt have those auto belts

-- - -

Kenteth: You should report that guy to his manager. The managers don't always know what is going on, and customer feedback is very valuable.

1990RXHeaven

I'm going to have to deal with this problem mighty soon and I've done my research. I even have a copy of the originalrecall forms they sent out to owners saying that the repairs of the seat belt mechanism for all 89-91, I believe, is warranteed for life. However, that did not stop the lady at the CERTIFIED, AUTHORIZED, SISSYFIED, Mazda dealer from trying to tell me that "the recall is over and they won't do the work."

Austin:I know the recall is over, it was in '96. The parts and mech's have a lifetime warranty.
Lady:What year is your car again?
Austin:90
Lady:We don't work on those anymore. We haven't had any RX-7's in her for years.
Austin: I need to verify the make of my vehicle. Are all RX-7's Mazdas?
Lady: Yes
Austin: Are You a certified Mazda dealer?
Lady: Yes
Austin: You have to do whatever Mazda says and honor all valid warrantees?
Lady:Yes
Austin: THEN FIX MY f*CKING CAR!!!!
**I made up that last bit, it's only what I wanted to say**

To summarize, Mazda doesn't actualy wan't to fix these and now I get some bullshit that I nedd to have the car inspected to determine if my problemfalls in the waranty catagory. DUH. My damn wire is sticking out. They they nedd to order parts. Then they need to do the work on a car some of their tech's have prolly never even seen.

Oh, BTW, if they make up some reason why it doesn't fit with the warranty, guess who foots the diagnosis bill. I hate Mazda. They make great cars but totaly flopped when developing any sort of service dept.

I can just see it now, they'll do more damage to my car than good. I hope I can just pass inspections with the belt cranked back wth a hex key. I'm not even sure that'll work either. I know I need a restraining seatbelt to pass. UGH!!!!

xtremeskier97

There has to be some "authority" to call and complain about the Mazda dealer in your area. If I were you, Id research it thoroughly and see what can be done.

Tofuball

I think the Mazda USA service department might care.

If not, just write them up to the BBB

xtremeskier97

There ya go. Take it TO THE TOP!

CodyHokieFD

I took mine in to be fixed recently (the drivers side) and the dealer said the fix had been done back in 1997 from one of the previous owners, so they dont have to do it again....

Sooo I guess Ill end up fixing it on my own some day.....


Pretty weak on their part if you ask me...

xtremeskier97

Hey...you live where my dad lives. Forest, VA. He doesnt have his 7 anymore. Interior caught fire and he sold it for $500. He rides his Harley everywhere now.

coastiespeed

my driver's side went out and i took it to the dealer. they fixed it as per the recall and they also threw in a new one on the pass. side even though it was working fine. this dealer rules!

xtremeskier97

Sometimes you just luck out like that, while others of us live in cities where they dont know a dang thing about our cars.

JerryLH3

iTrader: (11)

It is weak. If they make new parts on a safety device that still fail, guess what? They're still on the hook. We can't help it they made a defective system.

Find the 1-800 Mazda customer service number and tell them your story. They should tell you that the dealer still has to fix it. If not, it's worth mentioning yet again that the seatbelt is a safety device.

Here's the number for Mazda USA customer service: 1-800-222-5500

patman

iTrader: (3)

did anyone else click on this threa because the title said 'my thingy sticking out' ?

lmao

CodyHokieFD

^^
Thanks for the Heads up. Ill have to Call mazda later on this week and check this out.

Rotorhead34

well fellas, Mazda fixed my seatbeat and my thingy isn't sticking out anymore. They had no problem fixing it and wanted to fix the drivers side but it was working fine. But they did tell me, if I had even one time the drivers belt hangs up they will still fix it under the recall. I know all these guys at mazda, maybe that had something to do with my curtious service, but I really don't think so. If they didn't want to fix it, they wouldn't have. But the bottom line is, the recall is still valid and always will be. Even if the pass. side goes out again, they will still fix it. Thanx guys

JerryLH3

iTrader: (11)

There's proof that any dealer that tells you otherwise is just trying to get out of doing work for free.

CodyHokieFD

yeah what jerks.....


the guy was like "well it looks like its already been done, Im sorry friend I cant help you"


Im gonna take it back next week. Its terribly rainy here this week so my car is going to stay sleeping under its cover till the sun comes out...