Kudos for Sam & Re-Speed
08-03-11, 04:59 PM
#1
Kudos for Sam & Re-Speed
I ordered some new sway-bar end links from Re-Speed mid-morning on Monday, 8/1.
They were waiting for me in the mail when I got home last night, Tuesday, 8/2.
In the meantime, Sam also fixed a shipping cost issue in my favor.
Amazing!
They were waiting for me in the mail when I got home last night, Tuesday, 8/2.
In the meantime, Sam also fixed a shipping cost issue in my favor.
Amazing!
08-03-11, 05:59 PM
#2
Moderator
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holy cow, did he mail them BEFORE you ordered em?
08-03-11, 10:25 PM
#6
1st gens only
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+ 1 for Sam and Re-Speed. He answered my questions on the big brake kit and called me back on a Sunday to complete my order when my computer wouldnt let me place it. Certainly seems to be customer oriented and keeping with Billy's helpful nature.
Two Thumbs up!
Two Thumbs up!
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08-04-11, 09:29 PM
#10
I had a problem with the hex standoffs on my intake manifold heat shield. Turns out there was a problem with the tap Sam used. He made some new ones right away, and they are on there way to my door right now.
Respeed gets a big thumbs up from me for customer service.
Jamie
Respeed gets a big thumbs up from me for customer service.
Jamie
08-04-11, 10:21 PM
#11
死*神*
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I been installing my respeed stuff today making room for the LS1. I was wondering if you want those measurements still sam? I was slated to shove the motor in tomorrow but delays from broken parts is slowing me down. the respeed parts look amazing in the car though,
01-29-12, 07:21 PM
#13
ACBron Motorsport
Sorry to bump an old thread, but has anyone spoken to Sam recently??
I've been trying to contact him regarding an order for the past two weeks with no luck. He hasn't logged on here for a while either, so i hope he is OK???
If any one does speak to him could you please ask him to contact me?
I've been trying to contact him regarding an order for the past two weeks with no luck. He hasn't logged on here for a while either, so i hope he is OK???
If any one does speak to him could you please ask him to contact me?
01-29-12, 08:04 PM
#15
ACBron Motorsport
Thanks so much, I'm sure he's just been busy or on leave ect.. i look forward to updating this thread with so more kudos from me 
Edit, just got a email from Sam...... he's extremly busy and is just slow getting through things while he sorts stuff out, thanks again
Edit, just got a email from Sam...... he's extremly busy and is just slow getting through things while he sorts stuff out, thanks again
01-29-12, 09:04 PM
#17
Fighting Global Cooling
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That explains why my sway bar order was pending from 12/27 to 1/24 lol. Good thing its winter so I'm in no rush to get it. I know it will be worth the wait.
01-30-12, 08:17 AM
#18
I bought one of the heat shields for the stock 12A intake manifold and it doesn't fit. Has anyone else had this problem? I'm kind of at the point where I think I'm just going to throw it in the trash and make my own. At least I could guarantee that it would fit.
First, the holes in the hex standoffs were drilled/tapped off center, so Sam shipped me two new hex standoffs. Now the heat shield doesn't fit over the new hex standoffs. Either the standoffs are too long, or the bends in the sheet metal for the heat shield weren't broken in the correct places. Either way, it won't mount up properly.
Has anyone else purchased one of these and successfully installed it? I bought one from Billy about 2.5-3 years ago and it was great.
First, the holes in the hex standoffs were drilled/tapped off center, so Sam shipped me two new hex standoffs. Now the heat shield doesn't fit over the new hex standoffs. Either the standoffs are too long, or the bends in the sheet metal for the heat shield weren't broken in the correct places. Either way, it won't mount up properly.
Has anyone else purchased one of these and successfully installed it? I bought one from Billy about 2.5-3 years ago and it was great.
01-30-12, 09:25 AM
#20
While every single customer of a small business has the right to expect their order to be #1 , I also wonder how many emails , pm's he has to actually address for "updates" that , as anyone with a business and email knows , can literally suck up days of productivity or quality control time. I have no idea if this is a factor ......... just saying .
01-30-12, 12:20 PM
#21
Lives on the Forum
Have faith guys. The transition is going a little roughly at the moment, but he's got a lot of great ideas that will benefit all of us in the long run.
