burned by rotaryshack
#1
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Join Date: Mar 2002
Location: Madison WI.
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burned by rotaryshack
As far as Rotaryshack is concerned.... my buying experience went as follows... I ordered a 3200$ package of a ported t2 motor complete with all accessories. I paid in full, and after a huge delay, got the accessories, but no motor! the part thats worth most of the price! after calling a few hundered times, getting false promises with no result, i submitted to the bbb, filed consumer complaints in both my state and cali, and unfortunately it looks like without dropping a few grand on a lawyer, i won't be seeing my money or my motor. I now run a jspec motor because i couldn't afford anything better after losing my azz to the shack. keep in mind, my motor was supposed to be built and shipped within a few months and it has now been YEARS... Robert, I know you'll read this, and I know you know what you need to do to take care or it. you know my number, if you lost it, PM me. The motor, the refund, get it done.
Jeff
I know this may not be the right place to post this, just want people to know so it doesn't happen to them, and maybe get some resolution.
if you want more details, do a search, i posted a more detailed writeup a while back.
Jeff
I know this may not be the right place to post this, just want people to know so it doesn't happen to them, and maybe get some resolution.
if you want more details, do a search, i posted a more detailed writeup a while back.
#3
Banned. I got OWNED!!!
Originally Posted by JeffRX7
As far as Rotaryshack is concerned.... my buying experience went as follows... I ordered a 3200$ package of a ported t2 motor complete with all accessories. I paid in full, and after a huge delay, got the accessories, but no motor! the part thats worth most of the price! after calling a few hundered times, getting false promises with no result, i submitted to the bbb, filed consumer complaints in both my state and cali, and unfortunately it looks like without dropping a few grand on a lawyer, i won't be seeing my money or my motor. I now run a jspec motor because i couldn't afford anything better after losing my azz to the shack. keep in mind, my motor was supposed to be built and shipped within a few months and it has now been YEARS... Robert, I know you'll read this, and I know you know what you need to do to take care or it. you know my number, if you lost it, PM me. The motor, the refund, get it done.
Jeff
I know this may not be the right place to post this, just want people to know so it doesn't happen to them, and maybe get some resolution.
if you want more details, do a search, i posted a more detailed writeup a while back.
Jeff
I know this may not be the right place to post this, just want people to know so it doesn't happen to them, and maybe get some resolution.
if you want more details, do a search, i posted a more detailed writeup a while back.
jeff bought a turbo 2 basket case car // motor was missing along with all the accessories so he made the purchase with the shack for a streetported motor with all accessories to get his car up and running... so far so good
he sent a deposit and i sent the accessories and got started on the motor.. when the motor was completed he did not send final payment for several months, ok fine.. i waited patiently..
i got the final payment , and shipped the motor. 2 months later i got the motor back and they said they wanted a full refund and they bought a j-spec motor from somewhere else.. i stated there was no refunds on custom built motors, why did you send the motor back? there reply was they never got the motor and i was trying to rip them off!?wtf?!(oh and no phone calls up until this point) i sent them pictures of thier motor (custom painted to thier specs, blue and silver) to show that it was done and what the motor looked like... jerry, his dad got the motor pics and said the motor looks nice but we dont need it anymore.. i explained that on a custom motor build i dont give refunds, sh he agreed to take the motor and he would get it picked up by his shiper.. well he had his shipper show up without any way to load the motor( no pallet jack or liftgate because that costs extra) and i dont have a forklift so there was no way to load the motor.. well ,he never sent another truck, and again decided he wanted all the money back...
i spoke with the BBB and they said i was in the right as well as the local agency in wisconsin, so these guys are pissed and want thier money back and will do anything to get it back..
i wonder how they got the j-spec motor running? the j-spec motors come with a cut wiring harness, i bet he used mine along with alot of the other parts i sent them!!
you got all the motor accessories before your final payment was made ..
accessory list;
complete turbo 2 intake upper manifold with throttle body and intake plenum
complete turbo 2 lower intake manifold with all accessories in tact
complete turbo 2 wiring harness in excellent condition
turbo 2 ecu
2 sets of turbo 2 injectors with fuel rails, and regulator, new fuel dampener in excellent condition
turbo 2 intercooler
factory turbo intake pipe in excellent condition
alternator with brackets and bolts
all msc solinoinds// actuators that go on top of the motor
smog pump
air flow meter
all bolts// nuts to install the above listed parts
and tons of pictures during dis-assembly to aid him in his installation process!!
you got a custom built motor done to your specs so once its built its your motor, even if you change your mind
i just got off the phone with his dad and new he wants the motor!? so... im sending it off again this week... im betting they will keep the motor this time, oh and i told them i will still give them a 1 year warranty from the time that they get the motor, what more can i do?
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#11
NorCal 7's Co-founder
First off, this thread doesn't belong in here. It belongs in the good guy/bad guy section. Second, you need to tell the whole story before starting a thread bashing on a reputable business. So seeing as this thread is in the wrong place and you decided to leave details out of your story to make it seem that you were in the right the best thing I can do is this.
1. Close this thread
2. Tell you to pull your head out of your *** and quit looking for sympathy in the West section
1. Close this thread
2. Tell you to pull your head out of your *** and quit looking for sympathy in the West section
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