my stuff is all ready! giggity!
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Post pics when you get it!
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ok, i havent received any tracking info, but he said it was in on tuesday. i was sorta expecting it by now, considering standard shipping from a-spec to me would be 2 days.
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Originally Posted by sockstheninja
(Post 11478215)
ok, i havent received any tracking info, but he said it was in on tuesday. i was sorta expecting it by now, considering standard shipping from a-spec to me would be 2 days.
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I have recieved my manifold, downpipe, wastegate, and the accessories (oil lines, gaskets, hose, etc), but no turbo yet. Not sure what the delay was, as the exhaust housing was supposed to be coated with the rest of my stuff.
He sure is tough to get ahold of. |
Originally Posted by sockstheninja
(Post 11483635)
I have recieved my manifold, downpipe, wastegate, and the accessories (oil lines, gaskets, hose, etc), but no turbo yet. Not sure what the delay was, as the exhaust housing was supposed to be coated with the rest of my stuff.
He sure is tough to get ahold of. |
http://i41.tinypic.com/349cm8l.jpg
here's my pile :) Defined V-mount (waiting on some intercooler piping) A-spec PT 6266 (waiting on turbo) FullFunction fuel system (725/2000) Aeromotive Stealth 340lph |
I've received everthing from them. Woo!
http://i42.tinypic.com/epnqrn.jpg http://i41.tinypic.com/24l0l8i.jpg |
Awesome!! I still haven't gotten one piece yet, lol, but seeing yours gives me hope!
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That sucks, AFAIK you've been waiting longer than I have?
Has he got in touch with you again? Only thing I can suggest is to keep reaching out, even if doesnt seem like its getting to him. |
Originally Posted by sockstheninja
(Post 11487875)
That sucks, AFAIK you've been waiting longer than I have?
Has he got in touch with you again? Only thing I can suggest is to keep reaching out, even if doesnt seem like its getting to him. |
yea, keep at him, i email him at least 1-2 times a day. called 3-4 times a day, got an answer maybe once a week on phone. You could tell I always caught him when he was just sitting down to his desk. I'm sure he doesnt get much time to spend there.
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I'll give that a try
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but yea, you ordered well before me, wonder what your holdup is.
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I suppose I'm being too nice...:)....:egrin:...:devil:
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I think he should hire an intern to put things in the mail for him, last thing he told me was everything was ready to go but he just hasn't had time to send them...problem solved lol.
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Anybody heard from him?
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he actually emailed me a few times last week to see if i had any questions regarding where everything went.
still no luck huh? |
Originally Posted by sockstheninja
(Post 11493275)
he actually emailed me a few times last week to see if i had any questions regarding where everything went.
still no luck huh? Excuse 1: Waiting for flange to come in... Excuse 2: Welder up and quit.... Excuse 3: Although legitimate..death in the family..I can let that one go. But it's been almost a month since I got that email too. I've sent 28 emails since January and have received 14 replies, most of which were in January and Febuary...simple math says that's 14 unreplied emails from a paying customer, plus numerous calls. If I don't get it this month I leave for a business trip that can last anywhere from 2-3 months..that would put me at September or October before getting this kit if it's even ready by then. Won't be getting my business again and I wish I could get my money and time back. |
to be honest, you're lucky to have received 14 emails, in comparison to me.
having said that, you're still waiting. hold it out. I went into it, he told me 4-5 weeks, I assumed a month of delays, and expected bad communication. in the end, i got a bit longer delay, but like I said, i went into it with that expectation, and in the end, I'm happy. stick it out, but by no means ease up on the attempt at communication. keep a list of your questions, because when i did finally get in touch with him, i'd always forget half of what i meant to ask him. |
Originally Posted by sockstheninja
(Post 11493817)
to be honest, you're lucky to have received 14 emails, in comparison to me.
having said that, you're still waiting. hold it out. I went into it, he told me 4-5 weeks, I assumed a month of delays, and expected bad communication. in the end, i got a bit longer delay, but like I said, i went into it with that expectation, and in the end, I'm happy. stick it out, but by no means ease up on the attempt at communication. keep a list of your questions, because when i did finally get in touch with him, i'd always forget half of what i meant to ask him. Has anybody ever tried getting a refund? |
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*edit*double post
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Originally Posted by sockstheninja
(Post 11494961)
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Website works for me right now.
"Please be advised that all sales are final, no exceptions. Any items returned unused will be charged a 30% restocking fee to help recover losses." "Credit Charge backs - Any charge backs against A-spec will be subject to the following terms. - Any funds withdrawn from A-specs account will be subject to a 15% surcharge on the amount withdrawn while the funds are outstanding. If it is deemed by the card issuer the customers charge back was valid, the customer will pay no additional fee. If the claim was false or made under such pretenses and found in A-spec favor the customer will be recharged the full outstanding balance plus the 15% surcharge. Why do we have this policy? - In our years of business we have had zero charge backs. That says a lot about how we go out of our way to insure that while sometimes we may not be perfect, we do recognize when we are at fault and rectify it as best as possible. Some customers have in the past made false claims this was proven through process, and we were returned our funds. Even still we were out those funds until the process had been gone through. That means money is removed from A-specs bank account, and for up to 90 days, A-spec and the customer receive no money. As any company operates we need working capital or operating income, the customer is not out anything, either capital nor cash during that time as it was a charge on credit. We are a small company and if a customer charges back $5-$10-$15k it can be a headache to say the least to come in the next day and suddenly see thousands yanked out of your bank account unexpectedly. We put this policy in place to protect ourself and to make sure you are absolutely certain you exhausted all resources to resolve the dispute and have no ill will, false pretense, or fraudulent charges. We are certain that if you have, their will be no need for a charge back. A-spec is not responsible for any product delays. We can not insure that our suppliers will always be on time with their estimates. We are very aware at times this can be frustrating for the customer and it is for us as well as we are stuck in the middle." |
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