Many thanks to SBG for being so awesome
05-18-17, 12:52 PM
#1
Many thanks to SBG for being so awesome
I'm sure this is already well known since SBG has been around the forums for so long now, but enough can't be said about how awesome their customer service is. I ordered a set of stainless braided brake lines and on the install of the last line, it was leaking. I called and talked to Heath about it and he was nice enough to ship me out a replacement one, free of charge, as well as give me pointers for installing it so it doesn't happen again.
Fast forward to Tuesday and I get my brake line in, install it without any issues. Weds comes along and Heath actually texts me to make sure everything was in good order. I've never had any company go to that level of service and follow up, so hats off to you guys!
Fast forward to Tuesday and I get my brake line in, install it without any issues. Weds comes along and Heath actually texts me to make sure everything was in good order. I've never had any company go to that level of service and follow up, so hats off to you guys!
05-18-17, 02:08 PM
#2
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Join Date: Sep 2016
Location: VALLEY Springs, ca
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Totally agree. I bought some Ohlins DFV a few weeks ago from them and had a few minor newbie type questions and Heath stayed on the phone with me on a Saturday for about 30 minutes. I kept coming up with new questions and he never seemed irritated. Just kept helping me. These guys are great.
