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Shipping Times & Delays...

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Old 09-26-06, 10:00 PM
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Exclamation Shipping Times & Delays...

Dear FDNewbie Imports Customers,

A quick word about shipping times. While we are committed to doing everything in our power to ensure our customers' orders are placed and shipped with the shortest time frame possible, shipping delays do inevitably occur, well beyond our control. In such cases, customer satisfaction still is and will continue to be our utmost priority. Should you have any issues or concerns regarding shipping times & delays, please let us know, and we will work to resolve them in the best manner possible.

We would also like to share that as we continue to grow and further our experience, we are constantly expanding our contacts, streamlining our process, and improving our shipping times. So please bear with us while we do our best to meet your needs in the best fashion possible.

Lastly, for the few customers who are still awaiting parts from a previous shipment that has yet to arrive, you have my personal guarantee that we of FDNewbie Imports are working around the clock to resolve this matter in the shortest time frame possible, and will do whatever is necessary to ensure your complete and thorough satisfaction in this matter.

Again, thank you for your understanding and patience while we strive to maintain our 100% Customer Satisfaction record!

Sincerely,

Ramy Nasr
FDNewbie Imports, Founder

Last edited by FDNewbie; 09-26-06 at 11:48 PM.
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