viperkiller7-- very poor service
11-01-08, 01:19 PM
#1
viperkiller7-- very poor service
Long story short, I needed an s4 T2 front cover, and I specifically mentioned it had to have no broken bolts in it. I pay him, and he sends me one with broken bolts in it anyway. I got on his case about it, he said he would send me another one in good shape. I wait for a while and still don't receive it.
Then I have to send him another email bugging him about the new one he was supposed to send me, and he says he'll send it priority mail in a couple days. I still don't have it. I haven't heard from him either. I've been going back and forth with him for a couple months now, but luckily I have been waiting on a bunch of other stuff so I haven't needed the front cover just yet.
Now I try to PM him and his box is full. I still haven't gotten my front cover and I still haven't gotten any communication from him. I want my front cover overnighted immediately. I've been more than patient with him. I'm not saying the guy is a crook (yet), he's just disorganized and unreliable.
I can post the PM conversations if anybody is interested.
Then I have to send him another email bugging him about the new one he was supposed to send me, and he says he'll send it priority mail in a couple days. I still don't have it. I haven't heard from him either. I've been going back and forth with him for a couple months now, but luckily I have been waiting on a bunch of other stuff so I haven't needed the front cover just yet.
Now I try to PM him and his box is full. I still haven't gotten my front cover and I still haven't gotten any communication from him. I want my front cover overnighted immediately. I've been more than patient with him. I'm not saying the guy is a crook (yet), he's just disorganized and unreliable.
I can post the PM conversations if anybody is interested.
11-01-08, 07:01 PM
#2
Project P --- Pedospeed
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i'm not trying to discount what you are saying nor am i making excuses for rodney (viperkiller7) but i feel as though 2 sides should be given to this story:
rodney recently rebuilt and ported my motor for me. not only did he give me an EXTREMELY fair price, but he also got me a pretty good discount on the parts (~$200). he was more than willing to work with me on payment, meeting up to pick up/ drop off the motor, etc. he has had brilliant communication through e-mails, pms and the telephone. he has always answered any contact i have made with him promtply. he has provided with any and all options available, asked me before he did anything to the motor i hadnt already asked for, answered all my questions and sent me pics/ progress updates all along the way WITHOUT FAIL. i have had nothing bu an excellent experience with this forum member.
on the flip side, rodney IS a busy person. he has 3 young (not even in grade school yet) children, a wife and a new job which puts him out of town and without internet access from 3-6 days at a time which he is atually out now and has been for nearly a week). plus he builds motors and whole cars on the side. he is understandbly hard to get in touch with at times.
again, arghx, i am not discounting what you are saying, nor am i making excuses. as a seller, there is no excuse for sending damaged items (although im sure it was accidental) and certainly no excuse for making your customers wait for months. im really sorry that this has happened to you and that your experience with viperkiller7 has not been as smooth as mine was. i am simply providing other members woth another side of viperkiller.
rodney recently rebuilt and ported my motor for me. not only did he give me an EXTREMELY fair price, but he also got me a pretty good discount on the parts (~$200). he was more than willing to work with me on payment, meeting up to pick up/ drop off the motor, etc. he has had brilliant communication through e-mails, pms and the telephone. he has always answered any contact i have made with him promtply. he has provided with any and all options available, asked me before he did anything to the motor i hadnt already asked for, answered all my questions and sent me pics/ progress updates all along the way WITHOUT FAIL. i have had nothing bu an excellent experience with this forum member.
on the flip side, rodney IS a busy person. he has 3 young (not even in grade school yet) children, a wife and a new job which puts him out of town and without internet access from 3-6 days at a time which he is atually out now and has been for nearly a week). plus he builds motors and whole cars on the side. he is understandbly hard to get in touch with at times.
again, arghx, i am not discounting what you are saying, nor am i making excuses. as a seller, there is no excuse for sending damaged items (although im sure it was accidental) and certainly no excuse for making your customers wait for months. im really sorry that this has happened to you and that your experience with viperkiller7 has not been as smooth as mine was. i am simply providing other members woth another side of viperkiller.
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