Resolved - Buyer Beware: FZKHAN7
07-28-20, 10:29 AM
#1
Resolved - Buyer Beware: FZKHAN7
I don’t usually post in this section unless it is really bad.
This is the link to the For Sale Tread: https://www.rx7club.com/wheels-tires...-rims-1138001/
The transaction started out smoothly, if anything, was very cordial. We settled on a price and shipping was very understanding of the situation regarding delays in shipping and removing the tires etc.
As you can see on his ad, it was supposedly in good condition with few nicks and scratches, which is to be expected from an 18 year old wheels. Mind you that the whole time he never sent a single picture of individual wheel to back up his claim. I took his word for it. He eventually sent pics of the wheels in groups, from a distance, which honestly, can’t be seen the imperfections at all, especially under outside lighting.
He went as far as saying that the wheel face was “SUPER CLEAN”. So in my book, this will be a... SLAP THE TIRES AND GO kinda deal. I will eventually get the wheel powder coated a different color at some point, but that is beside the fact.
It took more than a month to get the wheels shipped. He had issue sending it thru DHL since it is not made in Pakistan and the Covid made a huge mess in international shipping.
He ended up using a cargo forwarding service which is shady as hell. It was transported all over the place until it finally reached the UK. In the UK, it languished for another 3 weeks or so and I even asked my sister to call up the forwarding company to track the wheels down. Nobody answered from the phone number he provided, and all phone calls went to voicemails. When the opportunity to expedite the shipping came up, I offered to split the cost of getting the wheel reshipped as priority due to fear that the longer the package is in limbo somewhere, the chances of the package getting damaged or lost.
Mr Fahad did not take up the offer, confident that it will eventually get here. I communicated him my concerns and told him that until those wheels get here, it is still your responsibility to bear. Eventually the first set landed on my door. This is when things went south on the deal. I will be uploading the pics later in another post.
The first box came in, it was in very poor condition. Obviously the box has been dropped, dragged, tossed and piled on during transport. The box has punched holes in it and obviously been crushed. On one end, there was a tear, and on that tear comes the wheel lip sticking out, gashed. The only way a wheel lip will break out of the tear is if they dropped it and dragged the box. These boxes are 40lbs each and 18x18x20 atleast so I can’t blame the guy loading and unloading the boxes. Imagine underpaid and overworked workers loading and unloading heavy items like these, they will try to move it anyway they can right?
I took pictures of the boxes before I opened it and guess what? No packing materials at all. None. Just the box and packing tape. Mr Fahad assumes that since it’s metal, that it will hold it’s shape and will not get damaged at all. Nothing to protect the spokes, nothing to protect the wheels, nothing to protect from impact. Seriously, I paid good money for this and not even an old newspaper to prevent it from bouncing and shaking inside the box. The second box came in with the same predicament. The wheel lip has scratches all over from rubbing against the box and was subjected by the same rough handling.
The wheels I received was far different from the pictures I received or his disclosure. The wheels obviously sustained more damages during shipping. He failed to disclose that there are significant bubbling on the paint and plenty of one day paint job repair on the wheels. This is not a “GOOD CONDITION” and “SUPER CLEAN FACE” at all.
I asked him to compensate me, with no specific dollar number, for the damages sustained. I did not give a number because I want him to come up with a number that will be palatable to him and work things out from there. He boldly claimed that it’s an 18 year old wheel and never offered any resolution or take responsibility for his actions.
I escalated this situation thru paypal already. I documented it send them the pictures to prove my case. What initially was a case of refunding me the cost to repair and check the wheels for damages due to his negligence has turned into a **** show. He offered to have one of the wheels checked for balancing issues and only then, he will offer a refund. Who will pay for the balancing? And what about the other wheels who were subjected to the same abuse? Will that needs to come out of my pocket because he did not pack things properly and it got damaged during transit? And the actual paint condition that were different from what was described?
He is now offering me a refund but I have to pay him first the shipping cost and restocking fees. Right...Someone did not read the Paypal buyer’s protection.
This is the link to the For Sale Tread: https://www.rx7club.com/wheels-tires...-rims-1138001/
The transaction started out smoothly, if anything, was very cordial. We settled on a price and shipping was very understanding of the situation regarding delays in shipping and removing the tires etc.
As you can see on his ad, it was supposedly in good condition with few nicks and scratches, which is to be expected from an 18 year old wheels. Mind you that the whole time he never sent a single picture of individual wheel to back up his claim. I took his word for it. He eventually sent pics of the wheels in groups, from a distance, which honestly, can’t be seen the imperfections at all, especially under outside lighting.
He went as far as saying that the wheel face was “SUPER CLEAN”. So in my book, this will be a... SLAP THE TIRES AND GO kinda deal. I will eventually get the wheel powder coated a different color at some point, but that is beside the fact.
It took more than a month to get the wheels shipped. He had issue sending it thru DHL since it is not made in Pakistan and the Covid made a huge mess in international shipping.
He ended up using a cargo forwarding service which is shady as hell. It was transported all over the place until it finally reached the UK. In the UK, it languished for another 3 weeks or so and I even asked my sister to call up the forwarding company to track the wheels down. Nobody answered from the phone number he provided, and all phone calls went to voicemails. When the opportunity to expedite the shipping came up, I offered to split the cost of getting the wheel reshipped as priority due to fear that the longer the package is in limbo somewhere, the chances of the package getting damaged or lost.
Mr Fahad did not take up the offer, confident that it will eventually get here. I communicated him my concerns and told him that until those wheels get here, it is still your responsibility to bear. Eventually the first set landed on my door. This is when things went south on the deal. I will be uploading the pics later in another post.
The first box came in, it was in very poor condition. Obviously the box has been dropped, dragged, tossed and piled on during transport. The box has punched holes in it and obviously been crushed. On one end, there was a tear, and on that tear comes the wheel lip sticking out, gashed. The only way a wheel lip will break out of the tear is if they dropped it and dragged the box. These boxes are 40lbs each and 18x18x20 atleast so I can’t blame the guy loading and unloading the boxes. Imagine underpaid and overworked workers loading and unloading heavy items like these, they will try to move it anyway they can right?
I took pictures of the boxes before I opened it and guess what? No packing materials at all. None. Just the box and packing tape. Mr Fahad assumes that since it’s metal, that it will hold it’s shape and will not get damaged at all. Nothing to protect the spokes, nothing to protect the wheels, nothing to protect from impact. Seriously, I paid good money for this and not even an old newspaper to prevent it from bouncing and shaking inside the box. The second box came in with the same predicament. The wheel lip has scratches all over from rubbing against the box and was subjected by the same rough handling.
The wheels I received was far different from the pictures I received or his disclosure. The wheels obviously sustained more damages during shipping. He failed to disclose that there are significant bubbling on the paint and plenty of one day paint job repair on the wheels. This is not a “GOOD CONDITION” and “SUPER CLEAN FACE” at all.
I asked him to compensate me, with no specific dollar number, for the damages sustained. I did not give a number because I want him to come up with a number that will be palatable to him and work things out from there. He boldly claimed that it’s an 18 year old wheel and never offered any resolution or take responsibility for his actions.
I escalated this situation thru paypal already. I documented it send them the pictures to prove my case. What initially was a case of refunding me the cost to repair and check the wheels for damages due to his negligence has turned into a **** show. He offered to have one of the wheels checked for balancing issues and only then, he will offer a refund. Who will pay for the balancing? And what about the other wheels who were subjected to the same abuse? Will that needs to come out of my pocket because he did not pack things properly and it got damaged during transit? And the actual paint condition that were different from what was described?
He is now offering me a refund but I have to pay him first the shipping cost and restocking fees. Right...Someone did not read the Paypal buyer’s protection.
07-28-20, 10:42 AM
#3
This box got shanked too
Can’t wait to catch some fresh air! Wait a minute, the shipper has already punched a breathing hole for you.
Can’t wait to get to Murica huh?
Must’ve used the world’s strongest packing tape! But Arnie wheel will have none of that! He will break out if he wants too!
07-28-20, 11:00 AM
#4
So he took to long to send em, the paint was bubbling, and the shipping company is a bunch of Silverbacks?
I agree he could have thrown some bubble tape or even a blanket in there, but...maybe post some pics of the rims instead of the boxes. We see what he advertised in the FS thread you linked, lets see what you received.
I agree he could have thrown some bubble tape or even a blanket in there, but...maybe post some pics of the rims instead of the boxes. We see what he advertised in the FS thread you linked, lets see what you received.
07-28-20, 11:09 AM
#5
So he took to long to send em, the paint was bubbling, and the shipping company is a bunch of Silverbacks?
I agree he could have thrown some bubble tape or even a blanket in there, but...maybe post some pics of the rims instead of the boxes. We see what he advertised in the FS thread you linked, lets see what you received.
I agree he could have thrown some bubble tape or even a blanket in there, but...maybe post some pics of the rims instead of the boxes. We see what he advertised in the FS thread you linked, lets see what you received.
The following users liked this post:
Natey (07-29-20)
07-28-20, 12:00 PM
#6
Forget about the lug holes, i accept that it will damaged eventually by me. Not bothered by that at all. But then paint chip? No! Paint bubbling? No! Super Clean Face? Oh hell naw!
Oh yeah..
Yup!!
Bubbly anyone?
Look at the camera
Smile! That’s just wheel number 1
07-28-20, 12:10 PM
#7
Ladies and gentlemen! Scruffed up lip! Courtesy of Mr Fahad “can’t be bothered to pack things up properly”
Nice touch up job and nick on the lip.. even Helen Keller can see that! Did it existed before or during shipping? Who knows right, hard to tell but the boxes don’t lie.
Another bubbly and a nick from the tire mounting thing?
Yeah.. bubbles everywhere... not even taking a bath!
Another angle
Bubbly!!!
This is not about my foot!
Trending Topics
07-28-20, 01:07 PM
#9
Hello old friend!
You need to see a wheel specialist to check for alignment. That’s what happens when you get suplexed by the shippers.
Wheel scruff courtesy of Mr I can’t be bothered to pack you correctly.
Look closely and you will see the box imprint
Rubbing
Poor paint job
Super Clean..
Woah.. where are you mr foot?
Poor repait
Yup
Criss crossing with box imprint
See the box imprint?
07-28-20, 02:48 PM
#11
These are the pics he sent me before packing it. Yeah.. looks good .... from a distance!!!
Yeah, don’t see any obvious problem
Yup
Nice wheels... wish the wheels were actually in good condition.
Can anyone seriously critique these wheels for any issues?
The last time the wheels were in good condition... goodbye nice wheels
07-28-20, 03:00 PM
#12
First of all shipping issues was due to the corona virus as everyone knows how the situation is. I had initially shipped them via UPS but they rejected them since they weren't made in Pakistan and customs don't allow export of goods that aren't manufactured in Pakistan. So I had let the buyer know of this issue. I then used a freight forwarder to ship them via UK to USA via FedEX. With very limited number of flights shipping did some take time and the buyer was kept informed all the time. I had already paid extra shipping charges then what I had quoted the buyer and I never asked the buyer for them. I couldn't bare the extra cost for express shipping and I had told the buyer that he would need to pay an extra $210 for express to which he only offered to pay half. I told him to wait for them or I could offer you a full refund if there are no updates on the tracking. Buyer waited and they eventually did show up on tracking with an update.
I had sent multiple pictures to him prior to shipping. Before the tire removal, while I was getting the tires removed, weighing the wheels and also before packaging.
Not once was I asked by the buyer to show pictures of the wheels and I still sent them on my own will. The damage that the buyer is claiming was already present there which I had described as nicks and chips in the paint, there was/is no physical metal damage to the wheels which I consider good condition considering their age. No curbs rash, bends or etc.
Had I known the buyer would take pictures of every spoke, every lip, all the lug nut holes and post them on here showing the nicks and chips I would have gladly send them even if I was asked once. Even in the pictures I sent to him the lips already have scuff marks and nicks etc, the paint bubbling on the center lug nut area can also be seen and all other paint defects. As for a touch up paint job which the buyer is claiming there has been no paint jobs to it, take it to any bodyshop guy just to prove me wrong.
Idk what the buyer is trying to do, if he wants money from me to paint them bronze which he already had planned even before the rims were shipped.
I even offered the buyer that the wheel he is claiming to be damaged to get it checked by a wheels hop but I declined for any paint work.
At the end I offered the buyer a full refund and according to the terms and condition of the sale on the invoice the buyer would need to return me the wheels, shipping costs that I paid not to be returned and a 5% re-stocking fees. The buyer declined to accept any of that and even wants me to pay for return shipping and all even though that's against the rules of paypal. I guess I'll let paypal decide because the way the buyer has been replying is highly unethical.
Screenshots attached in the next post:
I had sent multiple pictures to him prior to shipping. Before the tire removal, while I was getting the tires removed, weighing the wheels and also before packaging.
Not once was I asked by the buyer to show pictures of the wheels and I still sent them on my own will. The damage that the buyer is claiming was already present there which I had described as nicks and chips in the paint, there was/is no physical metal damage to the wheels which I consider good condition considering their age. No curbs rash, bends or etc.
Had I known the buyer would take pictures of every spoke, every lip, all the lug nut holes and post them on here showing the nicks and chips I would have gladly send them even if I was asked once. Even in the pictures I sent to him the lips already have scuff marks and nicks etc, the paint bubbling on the center lug nut area can also be seen and all other paint defects. As for a touch up paint job which the buyer is claiming there has been no paint jobs to it, take it to any bodyshop guy just to prove me wrong.
Idk what the buyer is trying to do, if he wants money from me to paint them bronze which he already had planned even before the rims were shipped.
I even offered the buyer that the wheel he is claiming to be damaged to get it checked by a wheels hop but I declined for any paint work.
At the end I offered the buyer a full refund and according to the terms and condition of the sale on the invoice the buyer would need to return me the wheels, shipping costs that I paid not to be returned and a 5% re-stocking fees. The buyer declined to accept any of that and even wants me to pay for return shipping and all even though that's against the rules of paypal. I guess I'll let paypal decide because the way the buyer has been replying is highly unethical.
Screenshots attached in the next post:
07-28-20, 04:08 PM
#14
All of the things I've seen so far can be corrected when they are powder coated. When sending wheels, I always build creates and ship two wheels per create. Adds to the cost but covers any shipping issues. I also wrap them in with that industrial shipping wrap "cling" wrap.
The following users liked this post:
KNONFS (07-31-20)
07-28-20, 07:42 PM
#16
Oh noooo! Super bummer to see guys 
Whatever happened during shipping is lame af but they can definitely be refurbished no problem. I've shipped wheels ConUS in boxes before with no issues. Personally, I would have provided additional packing material and re-enforcement given the contents, price paid and it's final destination.
Whatever happened during shipping is lame af but they can definitely be refurbished no problem. I've shipped wheels ConUS in boxes before with no issues. Personally, I would have provided additional packing material and re-enforcement given the contents, price paid and it's final destination.
07-28-20, 08:30 PM
#17
Oh noooo! Super bummer to see guys
Whatever happened during shipping is lame af but they can definitely be refurbished no problem. I've shipped wheels ConUS in boxes before with no issues. Personally, I would have provided additional packing material and re-enforcement given the contents, price paid and it's final destination.
Whatever happened during shipping is lame af but they can definitely be refurbished no problem. I've shipped wheels ConUS in boxes before with no issues. Personally, I would have provided additional packing material and re-enforcement given the contents, price paid and it's final destination.
also the fact is all the paint defects the buyer is claiming were there before shipping, can be clearly seen in the pictures I have posted. The buyer is just being picky about the paint defects when I clearly told him there are some nicks and paint chips in the wheels. After all they are 18” wheels with lots of use, multiple tyre changes and then kept in storage. In all the pictures the buyer has posted I can not see even one picture where the wheels are damaged/bent etc. I even offered the buyer via Paypal the wheel he is claiming to be checked and balanced and was willing to pay for that. I’m no way paying for any paint defects which were already before shipping them.
I am willing to refund the buyer if the wheels are returned to me in the exact same condition the buyer has received them it.
07-28-20, 09:58 PM
#18
Fahad,
Well... Rays have a lot of things that you don’t have. They stand behind their product and shipping. If the wheels get damaged or lost during shipping, they will replace it, free of charge. The losses they incurred are usually taken cared of by their insurance or writes it off as a loss. You on the other hand, did not pay for the insurance, and even if you did, your claim will be denied and you are not prepared to take a loss that you yourself created. Rays only uses a piece of fabric to protect their wheel but it is more packing material than what you did. It protects from minor scruff and scratches and create the feeling of exclusivity and excitement. You created more damages and feeling of disappointment and anger. You, in spite overwhelming evidence mounted against you, still tries hard to justify that you are free from any responsibilities to the wheels you shipped. So do not even compare yourself to RAYS! Seriously, you are out of your league on that one.
The wheels are your responsibility alone. From full disclosure, to packing, shipping and until I agree on what I received, you are still on the hook. Do not hide from the fact that it’s an 18 year old wheels especially when you described it as good condition and a super clean face. Those are your own words. Yeah, try to back out of that one. We already know what kind of character you have.
Your offer of a refund was to pay YOU first the 5% restocking fee (like he is a legitimate business entity) plus his shipping cost before he can refund me. If anything you have to shoulder the cost of shipping this back. Just looking at the boxes alone, there is no way in the world that any shipper would take it in such condition, let alone make it thru another shipping.
Well... Rays have a lot of things that you don’t have. They stand behind their product and shipping. If the wheels get damaged or lost during shipping, they will replace it, free of charge. The losses they incurred are usually taken cared of by their insurance or writes it off as a loss. You on the other hand, did not pay for the insurance, and even if you did, your claim will be denied and you are not prepared to take a loss that you yourself created. Rays only uses a piece of fabric to protect their wheel but it is more packing material than what you did. It protects from minor scruff and scratches and create the feeling of exclusivity and excitement. You created more damages and feeling of disappointment and anger. You, in spite overwhelming evidence mounted against you, still tries hard to justify that you are free from any responsibilities to the wheels you shipped. So do not even compare yourself to RAYS! Seriously, you are out of your league on that one.
The wheels are your responsibility alone. From full disclosure, to packing, shipping and until I agree on what I received, you are still on the hook. Do not hide from the fact that it’s an 18 year old wheels especially when you described it as good condition and a super clean face. Those are your own words. Yeah, try to back out of that one. We already know what kind of character you have.
Your offer of a refund was to pay YOU first the 5% restocking fee (like he is a legitimate business entity) plus his shipping cost before he can refund me. If anything you have to shoulder the cost of shipping this back. Just looking at the boxes alone, there is no way in the world that any shipper would take it in such condition, let alone make it thru another shipping.
07-29-20, 02:06 AM
#21
Fahad.. this will be my last post on this issue.
You have already destroyed your reputation and integrity in this forum. Any business now and in the future among other rx7 enthusiasts are gone. It doesn’t have to be this way but you forced my hand. You don’t want to mediate or listen to the voice of reasons.
You have very few options.
1. Pay the full amount of fixing the wheels, the other option i offered thru Rich is now off the table. No more meeting halfway, working things out. I am beyond that now. If you offered me 300 for the trouble, I might’ve begrudgingly accepted it but you insisted you are right and that you will not do anything to make up for the damages and misleading advertisement.
2. Pick up your wheels. I will not charge you time spent for repacking the wheels but I can’t guarantee you, just like you can’t guarantee the wheels getting here safely because you did not pack the wheels properly and pay for the shipping insurance, that it will make it back to you in the same condition that I received it. I highly doubt any of the shipping company will take a torn and beat up boxes for shipping again. I will not drop it off either just to risk injuring myself during the drop off or get to a car accident. I will not waste my time on it, other than repacking it, unless you Pay for my time or pay for any liability that can occur between my house and the drop off center. Provide me the shipping label and time of pick up so I can prep it. If they do not pick it up because of the packaging, it’s on you. If you want me to repack it, pay for my time and materials cost. Believe me, I ship alot, even water damaged box is a big no.
I don’t want to do this, believe me. I made a deal with you in good faith that you are selling a good condition wheels with few SCRATCHES HERE AND THERE. SCRATCHES according to your listing. Not nicks and scratches or nick and chips, but SCRATCHES HERE AND THERE. If that doesn’t constitute a good condition wheels, then I don’t know what is.
Ball is in your court now. Pick wisely.
You have already destroyed your reputation and integrity in this forum. Any business now and in the future among other rx7 enthusiasts are gone. It doesn’t have to be this way but you forced my hand. You don’t want to mediate or listen to the voice of reasons.
You have very few options.
1. Pay the full amount of fixing the wheels, the other option i offered thru Rich is now off the table. No more meeting halfway, working things out. I am beyond that now. If you offered me 300 for the trouble, I might’ve begrudgingly accepted it but you insisted you are right and that you will not do anything to make up for the damages and misleading advertisement.
2. Pick up your wheels. I will not charge you time spent for repacking the wheels but I can’t guarantee you, just like you can’t guarantee the wheels getting here safely because you did not pack the wheels properly and pay for the shipping insurance, that it will make it back to you in the same condition that I received it. I highly doubt any of the shipping company will take a torn and beat up boxes for shipping again. I will not drop it off either just to risk injuring myself during the drop off or get to a car accident. I will not waste my time on it, other than repacking it, unless you Pay for my time or pay for any liability that can occur between my house and the drop off center. Provide me the shipping label and time of pick up so I can prep it. If they do not pick it up because of the packaging, it’s on you. If you want me to repack it, pay for my time and materials cost. Believe me, I ship alot, even water damaged box is a big no.
I don’t want to do this, believe me. I made a deal with you in good faith that you are selling a good condition wheels with few SCRATCHES HERE AND THERE. SCRATCHES according to your listing. Not nicks and scratches or nick and chips, but SCRATCHES HERE AND THERE. If that doesn’t constitute a good condition wheels, then I don’t know what is.
Ball is in your court now. Pick wisely.
07-29-20, 03:47 AM
#22
Having dealt with fahad myself on a few occasions, I can say theres definitely a misunderstanding here. Hes a really good guy and does business well. In this circumstance I do think it's being blown out a little more than it is. So long as I'm seeing the situation properly, the primary issue(s) seem to be seemingly poor packing and the wheels being more beat up than advertised.
I will go ahead and assume the wheels were never going to be used as is to begin with. Fahad does a good job at packing things and his point is accurate in that if you order a 5000$ set of wheels from advan, they will arrive in regular boxes with hand holes in them, a thin cardboard sheet and some cloth coverings.
They weren't packed in a manner that they would be overly susceptible to damage, as he indicated they were packed in actual wheel boxes. The same type of box a wheel would be shipped in if purchased new. As that stands, it's not fair to blame him for the condition of the box the way it arrived. He wasn't the one handling them as they travelled across the world. He also sent pictures of the wheels AS THEY WERE BEING PACKED.
If the concern for packaging was as great as you're making it seem, I feel like you would have addressed it at that point. Its extremely clear how they were being shipped. If you had a concern about it, that was your opportunity to bring it up. You can't be aware of how theyre packaged and then complain about it when you receive it. You knew before the box was sealed.
my conclusion is there is no real foul here. The shipping time is out of everyone's control. The wheels arrived in at least 90% of the perceived/advertised condition. Fahad seems to have been very communicative throughout the entire process, which is more than what most people here in the states do. Assuming the wheels would be refinished, theres nothing shown that wouldn't very easily come out during that process.
get the wheels refinished and let it go. You weren't wronged in any way. Structurally, they are fine. You're complaint seems to be about the cosmetics, which is highly subjective. Fahad had no ill intent and no intention to deceive. He advertised them accurately based on his perception. It's the duty of the buyer to challenge that perception and request representation in a manner that will either agree or disagree with what's being advertised.
I will go ahead and assume the wheels were never going to be used as is to begin with. Fahad does a good job at packing things and his point is accurate in that if you order a 5000$ set of wheels from advan, they will arrive in regular boxes with hand holes in them, a thin cardboard sheet and some cloth coverings.
They weren't packed in a manner that they would be overly susceptible to damage, as he indicated they were packed in actual wheel boxes. The same type of box a wheel would be shipped in if purchased new. As that stands, it's not fair to blame him for the condition of the box the way it arrived. He wasn't the one handling them as they travelled across the world. He also sent pictures of the wheels AS THEY WERE BEING PACKED.
If the concern for packaging was as great as you're making it seem, I feel like you would have addressed it at that point. Its extremely clear how they were being shipped. If you had a concern about it, that was your opportunity to bring it up. You can't be aware of how theyre packaged and then complain about it when you receive it. You knew before the box was sealed.
my conclusion is there is no real foul here. The shipping time is out of everyone's control. The wheels arrived in at least 90% of the perceived/advertised condition. Fahad seems to have been very communicative throughout the entire process, which is more than what most people here in the states do. Assuming the wheels would be refinished, theres nothing shown that wouldn't very easily come out during that process.
get the wheels refinished and let it go. You weren't wronged in any way. Structurally, they are fine. You're complaint seems to be about the cosmetics, which is highly subjective. Fahad had no ill intent and no intention to deceive. He advertised them accurately based on his perception. It's the duty of the buyer to challenge that perception and request representation in a manner that will either agree or disagree with what's being advertised.
The following 2 users liked this post by cr-rex:
FührerTüner (08-01-20),
Rocketeerbandit (07-31-20)
The following users liked this post:
FührerTüner (08-01-20)
07-29-20, 07:20 AM
#24
Rotary Freak
iTrader: (15)
Here is my opinion on this:
- Shipping delays cannot be controlled. It happens, and more so with Covid.
- Though wheels were shipped in wheel boxes, the inner packing material normal found with new wheels was not used. It appears wheels were just placed in the boxes, without added protection for the long journey. Even if insured, the shipper will likely decline any claim due to the packaging.
- Wheels were misrepresented, and as I see in the messaging between the two parties, the seller states "The faces of the wheels are super clean". It seems the seller did not disclose the corrosion (which would have been there prior to shipping).
- I have an issue with charging 5% restocking fee. Sales policies MUST be disclosed to the buyer or listed on a website for them to be valid. FWIW, Fahad is not a paying vendor here on the forum.
The following users liked this post:
Molotovman (07-29-20)
07-29-20, 09:12 AM
#25
Here is my opinion on this:
- Shipping delays cannot be controlled. It happens, and more so with Covid.
- Though wheels were shipped in wheel boxes, the inner packing material normal found with new wheels was not used. It appears wheels were just placed in the boxes, without added protection for the long journey. Even if insured, the shipper will likely decline any claim due to the packaging.
- Wheels were misrepresented, and as I see in the messaging between the two parties, the seller states "The faces of the wheels are super clean". It seems the seller did not disclose the corrosion (which would have been there prior to shipping).
- I have an issue with charging 5% restocking fee. Sales policies MUST be disclosed to the buyer or listed on a website for them to be valid. FWIW, Fahad is not a paying vendor here on the forum.
3) Everyone has their on standards for how clean something is, in my standards the wheels faces were clean enough for me. It's not my fault if the buyer was expecting factory fresh wheels when he knew they were manufactured in 2002. Multiple tire removals and plenty of miles while on the car too. The buyer never even asked me for additional pictures or information regarding the scuffs, paint chips, nicks etc on the wheels? It's probably my fault for not telling the buyer every single spot on the rim in detail but still I had sent him pictures where the paint nicks and corrosion/paint bubbling near the lug nut area is. I'll attach the photos below which were sent to the buyer with the paint defect spots circled.
4) Sale policy is mentioned on the invoice that was sent to the buyer along with pictures attached to the invoice.
The following users liked this post:
FührerTüner (08-01-20)