Tripoint horror story
#26
I hope Tripoint does want to resolve this. because the reason it has taken this long to even get to this issue is because I started my FD since my FC has sat in the garage ever since leaving Tripoint. Do you think I like hearing my wife tell me everytime I open my garage of how much a fool Tripoint made of me? All that money for something you cant driveis what i get. I have done nothing to the car but correct the bad grounds. The shop i took it to can attest to the shoddy work, my friends that have come to see it can attest to it and the fact it still has the original oil that is crystal clear can attest to it. it hasnt been moved since I got it home because it doesnt run. i just dont appreciate that fact that you have a revisionist memory and seem to forget my frustration everytime I came up to check on my vehicle. the time wasted not working on the car caused the delay not parts. I told you myself because I talked to you because management was stonewalling me. I never even mentioned to them I spoke with you because I didnt want them to knew more than they thought I did. I knew when they were lying but I gave them the benefit of the doubt that my car would be something to be admired at the end. I am sorry but when you find the parts that were suggested to me from Tripoint I will believe your claim. like I said what intercooler? I never got a model number nor a referral from mark. over a month it takes to find a model number? how many times did i come to ask about it? and when I came in with the part i found after asking for the measurements there was like a surprised look. This was my project and I wanted it right. I told you that money wasnt an issue and that I just wanted my car right. to get to this point really upsets me. I told mark over and over again that I wanted my car ready for Sevenstock last year. He told me oh it will be ready. the closer it got I kept calling and asking. to pretend as if it was the parts is a bogus claim. you know for a fact i told you, If you need any part call me and i will get it sent to you. that is what I told you. so dont make up things after the fact. I was more than open to any input and wanted success. I know there are those on here that dont get it when they look at the price tag of the project. but as I said its not the money its the fact I have a vehicle I cant drive and I spent money that should have provided for a quality vehicle. I could have bought marks 3rd gen for the cost I paid Tripoint. so I think Tripoint should have some respect and concern for the work they half provided. I haven't run to the BBB as some suggested nor have I come out there to rant and rave. I figure if they aren't going to treat me right I will let others know about it. there is no malice towards the mechanics like I said I still talk to Cody and he is a good kid but don't defend people that treat customers the way I was treated especially when you were there and witnessed my frustration. if they want to pay for the tow and will fix my vehicle I am fine with that. aside from the wiring, the stalling is the only other issue at this time I have with the car because it isn't drivable. the wires to the transmission dont reach the switches and there are some free floating wires where the spark plug wires are located that need to be connected and there is a water leak somewhere.
#28
lets see AEM ecu and gauges, Neukin manifold, Megan struts, Racing Beat Turbo II exhaust, Atkins 3mm seals and gaskets, new rotor housing from Atkins, legacy rims, Spal fan 3000rpm, Greddy throttle body fitting, greddy upper sway bars front rear, godspeed intercooler, godspeed radiator, HKS turbo timer........which of the parts are cheap???? let me know which ones were garbage. aside from the oil catch, some lines and intercooler piping. which of my parts were garbage?
#29
one last thing. One thing i will never be called is a liar. you dispute trhat you told me it was your first port job? well my memory is long and I remember what people tell me especially when I am upset. if it wasnt your first port job as you say, then why were you being "GUIDED" by Craig? The guys that port that I now know dont need any guidance because they do this for a living and it isnt their first port job.
#31
No more G6
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lets see AEM ecu and gauges, Neukin manifold, Megan struts, Racing Beat Turbo II exhaust, Atkins 3mm seals and gaskets, new rotor housing from Atkins, legacy rims, Spal fan 3000rpm, Greddy throttle body fitting, greddy upper sway bars front rear, godspeed intercooler, godspeed radiator, HKS turbo timer........which of the parts are cheap???? let me know which ones were garbage. aside from the oil catch, some lines and intercooler piping. which of my parts were garbage?
#32
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lets see AEM ecu and gauges, Neukin manifold, Megan struts, Racing Beat Turbo II exhaust, Atkins 3mm seals and gaskets, new rotor housing from Atkins, legacy rims, Spal fan 3000rpm, Greddy throttle body fitting, greddy upper sway bars front rear, godspeed intercooler, godspeed radiator, HKS turbo timer........which of the parts are cheap???? let me know which ones were garbage. aside from the oil catch, some lines and intercooler piping. which of my parts were garbage?
one last thing. One thing i will never be called is a liar. you dispute trhat you told me it was your first port job? well my memory is long and I remember what people tell me especially when I am upset. if it wasnt your first port job as you say, then why were you being "GUIDED" by Craig? The guys that port that I now know dont need any guidance because they do this for a living and it isnt their first port job.
Originally Posted by EB Turbo
I had said I had never ported Rotary side housings before.
- EB Turbo
#33
You know what? If you say they want to resolve this i will hold my tongue and text to give them the opportunity. I will put this thread on hold and will update afterwards. I hope they mean what you say they are saying. I am reasonable and only want my car repaired correctly. I must sat say that no one has altered or touched any work done by Tripoint. Only fixed bad grounds that were misplaced or not made.
#34
I told you when I took the car home it started bogging out when I got to Bakersfield and the next day it wouldn't start. I am not sure if you are talking about my car because I can take pictures and post of the wires that are hanging loose and of the things that have been repaired.
#36
I am just as shocked if not more because my friend raved about them and vouched for their work. Maybe they didn't care about my car.all I know is that I am giving them until Friday to contact me to resolve this, if not I call BBB to find out how to be made whole. I hear what people say about Tripoints reputation and that is why I took my car there but my car is not an indication of that reputation. I hope they do the right thing
#39
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Amx, I'm honestly not surprised that tri-point is having a tough time. You don't seem like a very good customer. As a customer, you have other rolls besides providing bank to fullfill as well. Sometimes you have to bite the bullet and buy quality parts. If you own an FD and a shop is working on the car, you have to always buy quality parts or at least parts that the shop has 0 doubts on installing. As soon as I saw ebay stuff I already knew this would end in failure. Your lack of direction looks very poorly on you as well. This looks like a case of you not working with the shop. If I were tripoint, I would have turned you away the second I heard godspeed and realized you weren't listening to good advice. This outcome should come as no surprise at all. Sorry to tell you all this but if I were you, I would start from scratch with tripoint, set your car goals a little lower and make sure you have a refreshed car to star from. Make sure you listen to their advice.
#41
The Big Ugly!
Okay why is the Ebay parts keep coming up? Are they a direct reason for the problems of the car if not then they are not a factor. I honestly can see where Tri Point may have a point when a customer changes things, but in truth they should have not took on the project in the first place. Another issue I see is that the guy form Tri Point is speaking of quality of parts, but it seems to me the issues are quality of labor & service.
When the OP said you told him this was your first port job I'm sure we understood that you were talking about rotary exhaust & intake. He was stating that because you had no experience in that area to be honest. A cylinder head & manifold are not the same. This sounds like you were dancing around the issue.
EF Turbo said that they didn't want to work with the Mircotech because they didn't know it right! Well then they messed it up & the OP ended up getting the AEM. Let me guess that was the OP's fault! Again another reason for Tri Point to not have taken the job, but they did.
In the end of the day the company was paid to make a running car & they took the job even with the parts provided, so they should produce a running car. Okay the OP may sound cheap & wrong in some areas, but don't forget the shop are the professionals so they should have been honest from the get go not took the job if they felt uncomfortable about the parts. Now I'm not taking blame from the OP, but look at the whole picture.
When the OP said you told him this was your first port job I'm sure we understood that you were talking about rotary exhaust & intake. He was stating that because you had no experience in that area to be honest. A cylinder head & manifold are not the same. This sounds like you were dancing around the issue.
EF Turbo said that they didn't want to work with the Mircotech because they didn't know it right! Well then they messed it up & the OP ended up getting the AEM. Let me guess that was the OP's fault! Again another reason for Tri Point to not have taken the job, but they did.
In the end of the day the company was paid to make a running car & they took the job even with the parts provided, so they should produce a running car. Okay the OP may sound cheap & wrong in some areas, but don't forget the shop are the professionals so they should have been honest from the get go not took the job if they felt uncomfortable about the parts. Now I'm not taking blame from the OP, but look at the whole picture.
#42
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In the end, it's the customer that chooses to follow advice and makes the final decision. I'm sure tripoint is partly to blame but from what I see, as a customer, alot of things were done wrong on the OP's part and that is ultimately what I'm stating. When I don't follow the advice of the shop I'm at, I expect things to go wrong.
#43
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In the end, it's the customer that chooses to follow advice and makes the final decision. I'm sure tripoint is partly to blame but from what I see, as a customer, alot of things were done wrong on the OP's part and that is ultimately what I'm stating. When I don't follow the advice of the shop I'm at, I expect things to go wrong.
I listen to the expert and the one who ultimately will have to deal with any issues.
You kind of release the shop from liability of the job, when you don't follow their advise.
I take my car to Rotary Performance and every time Chris says: "you should do...", guess what? It is done, no questions about it.
In the long run, it cost less to listen to the experienced and knowledgeable experts.
#44
an intercooler doesnt make a car stall out after five minutes not bog out at 3500 RPM. as far as advice. I am still waiting to hear the advice I received. Its not like I kept it to myself I told evryone around me about my lack of feedback on parts so this isnt something new of made up. If the mechanice is waiting to fix my car then it means i didnt get advice. I had to find my own parts by calling RacingBeat, MazdaTrix, Atkins. that is where I got parts. there are 3 parts that are not top dollar and none of which has anything to do with the issues I am having with my car. sorry to let you know but youre wrong when commenting about parts. There are plenty of people in these forums with the same parts driving their vehicles so lets get off the parts issue. 3 parts dont stop a vehicle from running. its the bad grounds, loose wiring, mis-wired charging system, broken interior, damaged X4 box, stalling and bogging at 3500 RPM that are my concern, not the brand of my inter-cooler.
#45
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I totally agree baron.
That's all well and good but I think you're missing the point. Why didn't you spend top dollar on those 3 parts? You cheaped out on the IC and the radiator. Why? Those are some of the most important components in your car. That makes me think you're making poor decisions.
Anyway, I hope everything works out for you and I'll certainly be checking this thread to see how tripoint reacts to all this.
an intercooler doesnt make a car stall out after five minutes not bog out at 3500 RPM. as far as advice. I am still waiting to hear the advice I received. Its not like I kept it to myself I told evryone around me about my lack of feedback on parts so this isnt something new of made up. If the mechanice is waiting to fix my car then it means i didnt get advice. I had to find my own parts by calling RacingBeat, MazdaTrix, Atkins. that is where I got parts. there are 3 parts that are not top dollar and none of which has anything to do with the issues I am having with my car. sorry to let you know but youre wrong when commenting about parts. There are plenty of people in these forums with the same parts driving their vehicles so lets get off the parts issue. 3 parts dont stop a vehicle from running. its the bad grounds, loose wiring, mis-wired charging system, broken interior, damaged X4 box, stalling and bogging at 3500 RPM that are my concern, not the brand of my inter-cooler.
Anyway, I hope everything works out for you and I'll certainly be checking this thread to see how tripoint reacts to all this.
#46
It wasn't me!!
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hold up.. so the customers credibility is in question because he didnt buy the "expensive" parts? WTH??
Im no rotary expert, but explain to me how does these "cheap" parts stop his car from running better.. Cause if you do, then Ill change my precision intercooler for a bell one and my optima battery for a brail one... Get real.
Some of you guys are taking this buying name brand crap a little too far.. Other parts out there work...PERIOD..
Im noway defending him nor bashing Tripoint as I've never heard anything bad about them(never been on my radar to be honest), but some of you guys need to learn to be neutral and stop coming up with crap that bears no relevance to this thread other that to be self righteous.
Im no rotary expert, but explain to me how does these "cheap" parts stop his car from running better.. Cause if you do, then Ill change my precision intercooler for a bell one and my optima battery for a brail one... Get real.
Some of you guys are taking this buying name brand crap a little too far.. Other parts out there work...PERIOD..
Im noway defending him nor bashing Tripoint as I've never heard anything bad about them(never been on my radar to be honest), but some of you guys need to learn to be neutral and stop coming up with crap that bears no relevance to this thread other that to be self righteous.
#47
The Big Ugly!
In the end, it's the customer that chooses to follow advice and makes the final decision. I'm sure tripoint is partly to blame but from what I see, as a customer, alot of things were done wrong on the OP's part and that is ultimately what I'm stating. When I don't follow the advice of the shop I'm at, I expect things to go wrong.
Going with a few cheaper parts like the radiator or intercooler in fact have no bearing on the issue with his car. To be honest it's no Spearco, but they are bar & plate coolers & they are not that bad. Also those items can be easily changed later when money permits. We all would like to run the best parts out there be it that they are name brand or not, but sometimes it's not an option. If we all ran top of line, everyone would have Motec standalones, billet Garrett turbos & Spearco IC's ect. Because not everyone has those parts does that mean we are not entitled to a running car if that's what we paid for?
I'm just curious as to why the shop would take the job? The mechanic brought the issue of parts, if the parts were unusable & the car could not be finished in a running condition then they should have stopped notified the customer & charged for what was done. Not continue to adjust price for more & end up with a car that doesn't run consistent.
I don't think of Tri Point as a bad company, it just sounds like this particular car was one of those off the mark jobs. It happens, but it's how the company responds from there that matters.
To the OP next time put together a build plan based upon the advice of the professional, be patient & listen & try to stick with the plan. Changing things, not following the advice & starting the job before having parts or money to finish will always lead to problems.
I'm sure that if you communicate directly with Tri Point they will help you if indeed the issues are due to them.
Last edited by rotordad; 05-27-11 at 02:13 PM.
#48
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He changed his mind more than underwear and the only logical explanation, why a project duplicated in cost TWICE!!!!
There was clearly no plan, no goal and no direction.
Tri-point posted, they want to rectify the issues and the OP just keeps the complaing here.
OP, take the car back and see what they will do, then come back and report.
In the meant time, try to stick to what you said, but you keep changing again.LOL
"...i will hold my tongue and text to give them the opportunity. I will put this thread on hold and will update afterwards".