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A word of warning on my experience with Pettit Racing

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Old 06-17-22, 03:34 PM
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A word of warning on my experience with Pettit Racing

Let me preface this by saying I've dealt with Pettit and Cam over the years, and the last time I dealt with them years ago, they built a great engine for my other car that tested absolutely amazing on compression numbers, and went above and beyond to help with some smaller aspects of that particular car.

The purpose of this thread is to inform potential customers as to what my most recent experience was/is, so they can take this into consideration if they wish/desire when making a decision on whether to seek business there.

I recently brought my FD in for work there, I had called ahead of time by a few weeks to 1) Confirm they could fix the issues I was having and 2) That they had shop availability to do so. Cam informed me yes on both accounts. I brought my car there at the agreed time, and explained to him (as I did on the phone) I only wanted the issue with my twin turbo control system fixed (I am currently having an issue of building back boost when I let off the throttle.)

Over the next five days, I receive a bill for $1,800. Included in this is a charge for a Pettit BOV upgrade that I didn't order, as well as an air pump delete kit that I didn't order. I didn't ask for nor want either of these (or the labor charge with putting them on) but in Cam's words, (paraphrasing a bit but the general point is the same) he put them on to test the system and he didn't want to take them off. So as a result of that, part of my bill is hundreds of dollars in parts and labor for things I didn't want, that he just did not want to take off.

It's worth mentioning that when the car was brought in to Pettit, the car had brand new DaleClark Viton check valves, The solenoids were brand new and tested by Rotorsports, and all hoses had been replaced with silicone, which I had informed Cam of ahead of time as well.

I wish it ended there, but no, unfortunately, it did not.

I get my final invoice for the $1,800~ that I mentioned. Part of the balance included a charge for replacing the thermostat that he had mentioned (He demanded I let him change the thermostat, the car idled at 82-84C and had no cooling issues whatsoever, but I figured preventative maintenance wouldn't hurt, even if I felt like he was overly insistent about it.) in addition to the parts mentioned above. There was also a $20.00 storage fee, which in the state of FL you are not allowed to charge until after three days (they had the car from Monday afternoon to Saturday morning, with work being "complete" on Wednesday.) Whether that law is on the third day or a day after, I don't know, but either way, it just seemed to me like they were trying to get money out of me by this point.

I show up to pick up the car, we go on a test drive, the car immediately isn't boosting correctly, he pulls back in and noticed a check valve they had put on wrong (they replaced some of my dale clark vitons with OEM valves without my permission.) So after he fixes that, he proceedes to tell me the car is running great (on 6~ psi) and that its good to go. The car was still having the issue I brought it in for, but at this point the last thing I wanted was for them to have my car a second longer and have the 1,800 bill skyrocket further.

He pulls the car into the bay and I get a look at things, they removed the factory air box and fitted an intake (that he tried selling to me earlier, that I didn't want) and after insisting I want the factory air box, he has his son put it back on. While this is happening, I'm looking at the state of my engine bay, hoses are left undone, misrouted, my Turbo Precontrol and Wastegate solenoids aren't even on the car, the pressure tank is not bolted down and just flopping around, all in all really shoddy work for $1,800 to have the problem not corrected (though 300 of that was for the thermostat, so you could say $1,500). On the repair invoice there was a notation that they spent "well over fifteen hours" on my car. Strange considering the only problem I wanted them to diagnose and troubleshoot wasn't fixed, and most of the system had been checked out before by Rotorsports.

As I'm waiting for Cam, my girlfriend is watching his son put the air box back on. He apparently dropped a fastener down by the air box. Now, she's learning about cars, so she didn't think anything of it, but remembered it happening. I'll get to why this is important later.

So the air box gets put back on, I pay the outrageous bill that included the cost of two parts I didn't want nor ask for, as well as the labor for those, and load up my now loose parts (air pump, new silicone hoses for it, etc) and get out of there.

Fast foreward to driving back home, a few hundred mile journey, and out of nowhere the low coolant alarm goes off. I pull over and shut the car off immediately. As I'm looking at the car on the side of the road, my girlfriend mentions his son dropped a fastener in the engine bay. I have it towed to my residence (we were still 100+ miles out) which amounted to almost a grand. I have the car brought to my normal shop close to my residence, and they assess the car and find that a loose fastener (the one dropped by Pettit) had fallen into the radiator fan and subsequently punched a hole into the radiator, causing the leak that left us stranded.) I know its a fastener they had put on the car, as it was a new, untarnished in appearance fastener that was not on the car previously. I wrote to Cam to try and work something out, and received no reply.

I had also asked the shop to look over the work they had done on the twin turbo control system, and they found "numerous hoses mis routed" and a bolt plugging my hose where the PCV valve would go, among other things, such as some of my dale clark check valves missing and replaced with oem. (I know there could be the possibility of them being defective, but if I recall, Dale has sold hundreds of these and the failure rate is really low.) All in all, I'm out over $3,000 in damages due to this. If you looked at my other thread, you will notice the line for the air pump left venting to atmosphere as well.

I don't know what happened to this shop in the years it's been since I've been there last, but this was downright disappointing.

Last edited by SwappedNA; 06-17-22 at 03:41 PM.
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12-23-23, 02:39 PM
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Originally Posted by SwappedNA
I don't know what happened to this shop in the years it's been since I've been there last, but this was downright disappointing.
Hey guys and gals, Manny here.

I met with Cam Sr and Avery at Pettit yesterday, even having lunch with Cam Sr and it was easily one of the best days of my life. His knowledge and passion for these cars still burns as hot as it always has. The details from all those years ago about his race car helped pave the way for the innovation we know and love today, but unfortunately his desire now exceeds his abilities. Surprisingly, nobody has taken any interest in picking up the ball at any of these dying rotary shops. No kids after school hanging out trying to learn, no college interns at the front desk, nobody. As you guys are well aware, they've been doing this for a very, very long time. Everyone who works in that shop are ready to retire...all of them. I have all the respect in the world for Cam and his rotary history, and I be damned if I let that name ride off into the sunset with him.

I am proud to say I will be joining the team at Pettit Racing to help usher them into the next generation. It wasn't a situation I even thought about during my drive to West Palm; I ended up there because a friend needed help with his RENISIS. Located in different areas of Florida, the goal was to find a reputable rotary shop within reasonable driving distance for the both of us, the opportunity presented itself to visit Pettit. On the drive down, I could feel the rotors turning in my head. Thinking of the questions I was going to ask Cam, daydreaming about some of the cars that have passed through that shop over the years, I just felt like a child. Well Cam must've seen me coming because I was greeted with the warmest smile I've ever gotten from someone who's only known me for 10 seconds. The shop was covered in history, I couldn't stop talking when they asked about my rotary background, and my enthusiasm must've been on full display because the atmosphere was electric! Cam started with the stories and I just knew that I was going to be helping them shutdown the shop last night. What I didn't know was that my friend and I would be asked to come back next weekend. Cam could physically feel my enthusiasm; he said, "that's rare".

Lil about me. 13 years of 3rd generation fighter aircraft maintenance on the F-15C/D/E and F-16 block 40 Aircraft Armament Systems in various NATO countries, I know a little bit about working with consequences. Lemme explain...if someone fucked up while doing my job, people lost their lives and livelihoods....there are no refunds. My grandfather told me if I was going to be a ditch digger, I was going to be the best damn ditch digger there ever was, so I take my jobs and my responsibilities seriously. My outlook on how important cars are to everyday people helps me carry that attitude from the defense sector to Pettit Racing, and my passion for rotary powered EVERYTHING makes this opportunity golden. In 2018 I bought my FD and had NO idea what I was getting into. I found this forum and its impact was immediate! All of your experience, your triumphs, your heartache...all of it, is documented right here at the tips of my fingertips. Seriously, I can rattle off Dale Clark threads like they were written in the bible, but Rotary verison. "In the beginning, God created the Heavens and the Earth. Then he created Dale Clark, and that was good. He looked at Dale, and he seemed incomplete. He made an RX7 from his rib, and that was good." In all seriousness, I never looked back. I was willing to take more risk than my peers for the sake of experience, and with the proper guidance, relationships (shoutout to Brian Skotch), and this forum I feel as though I am a well-equipped technician with the burning desire to learn and perfect my craft.

I say all that to say this. I am well aware of all of the issues that has passed through Pettit, and one thing about me is I'm not afraid of uncomfortable conversations that result in resolutions. As soon as I started reading your problem, I called Avery directly for an explanation because this is unacceptable. That is not the way Pettit Racing will be represented from this day forward, you guys have my word. You work too damn hard for your money to not get exactly what you asked for! Pettit Racing is under new leadership and new management. Our goal isn't only to renew the Pettit name; I find that to be a selfish endeavor. Our goal is to provide products, services, and performance you can depend on for years to come, just as Cam intended. I don't want to get too ahead of myself, but there's been a lot of innovation in the rotary world since Pettit first opened the doors, and the new leadership has the vision to continue providing solutions just as Cam has done for all these years! In the meantime, I'll be working to get Cam's race car running to prove myself a valuable asset to the team, and a valuable asset to you all.

To clarify, this not new ownership. Cam Sr has worked his *** off to establish Pettit, and all I wish to do is to see his wishes fulfilled. His input is the final word, and his knowledge will live forever through our name, Pettit Racing.
Old 06-17-22, 05:43 PM
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It's a sad day when the more reputable shops start going south.
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Old 06-17-22, 05:54 PM
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Unreal.. other than greed, I can't understand why shops do this. If they don't want to work on/capable to work on your car, just say so.

I'd like to think Petite is capable but after hearing this 🤷‍♂️. Damn shame you had to go through this.
Old 06-17-22, 05:54 PM
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Originally Posted by SwappedNA
Let me preface this by saying I've dealt with Pettit and Cam over the years, and the last time I dealt with them years ago, they built a great engine for my other car that tested absolutely amazing on compression numbers, and went above and beyond to help with some smaller aspects of that particular car.

The purpose of this thread is to inform potential customers as to what my most recent experience was/is, so they can take this into consideration if they wish/desire when making a decision on whether to seek business there.

I recently brought my FD in for work there, I had called ahead of time by a few weeks to 1) Confirm they could fix the issues I was having and 2) That they had shop availability to do so. Cam informed me yes on both accounts. I brought my car there at the agreed time, and explained to him (as I did on the phone) I only wanted the issue with my twin turbo control system fixed (I am currently having an issue of building back boost when I let off the throttle.)

Over the next five days, I receive a bill for $1,800. Included in this is a charge for a Pettit BOV upgrade that I didn't order, as well as an air pump delete kit that I didn't order. I didn't ask for nor want either of these (or the labor charge with putting them on) but in Cam's words, (paraphrasing a bit but the general point is the same) he put them on to test the system and he didn't want to take them off. So as a result of that, part of my bill is hundreds of dollars in parts and labor for things I didn't want, that he just did not want to take off.

It's worth mentioning that when the car was brought in to Pettit, the car had brand new DaleClark Viton check valves, The solenoids were brand new and tested by Rotorsports, and all hoses had been replaced with silicone, which I had informed Cam of ahead of time as well.

I wish it ended there, but no, unfortunately, it did not.

I get my final invoice for the $1,800~ that I mentioned. Part of the balance included a charge for replacing the thermostat that he had mentioned (He demanded I let him change the thermostat, the car idled at 82-84C and had no cooling issues whatsoever, but I figured preventative maintenance wouldn't hurt, even if I felt like he was overly insistent about it.) in addition to the parts mentioned above. There was also a $20.00 storage fee, which in the state of FL you are not allowed to charge until after three days (they had the car from Monday afternoon to Saturday morning, with work being "complete" on Wednesday.) Whether that law is on the third day or a day after, I don't know, but either way, it just seemed to me like they were trying to get money out of me by this point.

I show up to pick up the car, we go on a test drive, the car immediately isn't boosting correctly, he pulls back in and noticed a check valve they had put on wrong (they replaced some of my dale clark vitons with OEM valves without my permission.) So after he fixes that, he proceedes to tell me the car is running great (on 6~ psi) and that its good to go. The car was still having the issue I brought it in for, but at this point the last thing I wanted was for them to have my car a second longer and have the 1,800 bill skyrocket further.

He pulls the car into the bay and I get a look at things, they removed the factory air box and fitted an intake (that he tried selling to me earlier, that I didn't want) and after insisting I want the factory air box, he has his son put it back on. While this is happening, I'm looking at the state of my engine bay, hoses are left undone, misrouted, my Turbo Precontrol and Wastegate solenoids aren't even on the car, the pressure tank is not bolted down and just flopping around, all in all really shoddy work for $1,800 to have the problem not corrected (though 300 of that was for the thermostat, so you could say $1,500). On the repair invoice there was a notation that they spent "well over fifteen hours" on my car. Strange considering the only problem I wanted them to diagnose and troubleshoot wasn't fixed, and most of the system had been checked out before by Rotorsports.

As I'm waiting for Cam, my girlfriend is watching his son put the air box back on. He apparently dropped a fastener down by the air box. Now, she's learning about cars, so she didn't think anything of it, but remembered it happening. I'll get to why this is important later.

So the air box gets put back on, I pay the outrageous bill that included the cost of two parts I didn't want nor ask for, as well as the labor for those, and load up my now loose parts (air pump, new silicone hoses for it, etc) and get out of there.

Fast foreward to driving back home, a few hundred mile journey, and out of nowhere the low coolant alarm goes off. I pull over and shut the car off immediately. As I'm looking at the car on the side of the road, my girlfriend mentions his son dropped a fastener in the engine bay. I have it towed to my residence (we were still 100+ miles out) which amounted to almost a grand. I have the car brought to my normal shop close to my residence, and they assess the car and find that a loose fastener (the one dropped by Pettit) had fallen into the radiator fan and subsequently punched a hole into the radiator, causing the leak that left us stranded.) I know its a fastener they had put on the car, as it was a new, untarnished in appearance fastener that was not on the car previously. I wrote to Cam to try and work something out, and received no reply.

I had also asked the shop to look over the work they had done on the twin turbo control system, and they found "numerous hoses mis routed" and a bolt plugging my hose where the PCV valve would go, among other things, such as some of my dale clark check valves missing and replaced with oem. (I know there could be the possibility of them being defective, but if I recall, Dale has sold hundreds of these and the failure rate is really low.) All in all, I'm out over $3,000 in damages due to this. If you looked at my other thread, you will notice the line for the air pump left venting to atmosphere as well.

I don't know what happened to this shop in the years it's been since I've been there last, but this was downright disappointing.
That’s some awful customer service. Still can’t believe how some of these companies are even in business after all the shady **** they do. The only shop I would every take my fd too is IR performance in NJ. I’ve dealt with them before and have had a good experience.
Old 06-17-22, 06:28 PM
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I really wish this hadn't happened, for a multitude of reasons. Being stuck on the side of the road, having to pay another shop to undo the carelessness, the whole experience in general, etc. I don't like having to put a warning out of my experience, I much rather would have preferred this went along smoothly, and if they couldn't do the job, just tell me ahead of time.

Maybe this was just an isolated incident, but as long as Cam has been around and in business he should know better. You don't just put parts on a car and then charge the customer because you don't want to take them off.

The bolt/radiator situation was a huge careless mistake.

The remaining 1,000+ bill for a car in worse shape than I brought it in? Inexcusable. I don't understand what made him think it was okay to bill that much for parts I didn't ask for or for "fixing" a problem that wasn't fixed.

Radiator as it was found on the car by the shop that cleaned up their mess, and a close up of the damage:




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Old 06-17-22, 07:48 PM
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Wow... That ******* sucks... Sorry to hear this.
Old 06-17-22, 08:25 PM
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Sorry you had all this happen but it confirms my suspicion......I bought a Florida 93 a couple of years ago, the owner had ALL his work done by these guys. I was amazed from his records the prices they charged and the "many" Pettit add-ons installed......owner spent thousands and best I could tell very little was needed. Also, from what I could see much of the work was poorly done. Good WARNING
Old 06-17-22, 09:12 PM
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Originally Posted by tomsn16
Sorry you had all this happen but it confirms my suspicion......I bought a Florida 93 a couple of years ago, the owner had ALL his work done by these guys. I was amazed from his records the prices they charged and the "many" Pettit add-ons installed......owner spent thousands and best I could tell very little was needed. Also, from what I could see much of the work was poorly done. Good WARNING
It's kind of sad, really. Last time I dealt with them it was completely the opposite. I've noticed the owner seemed to be in worse shape health wise than a few years ago.

He initially tried to sell me on polyurethane diff mounts, a koyo rad, and a slew of other things. The car ran at 82-84C and on extremely hot days It may see mid 90's with hard driving, the cooling system was fine.

But anyway, my car really had about 80% of the turbo system replaced with new parts (some of which I bought from you) so I had zero suspicion they were bad, and most from Mazda new. After Rotorsports looked over the car, I knew most of it was sorted out, it was just this last lingering issue. They were so backlogged on work I tried to take it to Pettit to get it fixed sooner, and well, that's how it went. Over $1,500.00 and supposedly "fifteen hours of work" for the car to be in worse shape. Part of what gets me is deleting the turbo precontrol and wastegate solenoids. How in any conceivable form is that going to fix my twin turbo issues when it wasn't causing the problem to begin with, then taking me on a test drive and acting like its normal the car is boosting about half of what it was. Makes my head hurt just thinking about it.

For a shop that prides themselves on once being GT Champions, its crazy how poorly this was done, A bolt stuck in the PCV hose to block it off among other things, just poor quality work all around. The Stark difference of how I was treated between Rotorsports and Pettit this time around was just crazy.

Sadly I don't think they are going to try to make it right, so I feel this is going to be an uphill battle.

Last edited by SwappedNA; 06-17-22 at 09:17 PM.
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Old 06-17-22, 09:20 PM
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in florida..... a shop CANT charge you for unauthorized repairs..... period. there is a form that allows you to pre authorize them to do so up to a certain amount but that has to be done ahead of time and signed by you. otherwise they CAN NOT do that. you have a leg to stand on with that. as far as everything else goes, i appreciate feedback like this because its honest and real. you clearly didnt type all that out in a blind rage. you stuck to the facts and to the point.

i really hope some sort or resolution comes from this. even only having "one side" there is literally nothing that can justify this on petits end.... literally nothing. unless youre outright lying which very much is not the case. please keep us updated on what you get out of cam if anything at all.....
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Old 06-17-22, 09:39 PM
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Originally Posted by cr-rex
in florida..... a shop CANT charge you for unauthorized repairs..... period. there is a form that allows you to pre authorize them to do so up to a certain amount but that has to be done ahead of time and signed by you. otherwise they CAN NOT do that. you have a leg to stand on with that. as far as everything else goes, i appreciate feedback like this because its honest and real. you clearly didnt type all that out in a blind rage. you stuck to the facts and to the point.

i really hope some sort or resolution comes from this. even only having "one side" there is literally nothing that can justify this on petits end.... literally nothing. unless youre outright lying which very much is not the case. please keep us updated on what you get out of cam if anything at all.....

There are definitely two sides to any story, most definitely. I'd be curious to see what Cam's side of this is, honestly, but he ignored the email I sent, so I'm not sure.

I wouldn't say he necessarily charged me for unauthorized repairs (aside from putting the bov kit & air pump kit on for "testing" and refusing to take it off) so much as he just charged me for work that wasn't done. The only instructions I gave him were to fix the specific issue with the turbo control system, and it wasn't fixed. I did approve a thermostat, but that's about it. Everything else was left in worse shape.

I'm very much trying to avoid turning this into a rage mentality, because that accomplishes absolutely nothing, and I think despite my complaints, I'm trying to find some justification of why they did the job this poorly (even though I think I still don't deserve to pay for the particular parts that weren't done. I didn't want to pay for the BOV kit & Air pump delete parts or the labor for the install, given how I didn't ask or want them, but being that they're on my car, I don't want to be considered a thief, either).

I found the service order from the shop that cleaned up the mess, if anyone is curious:

"Check cooling system leak. Check to see if new solenoids are still on intake - advise. New solenoids under the intake are still the ones we installed here. Coolant leak is a bolt wedged into radiator core.
Replace radiator and engine coolant
Remove and re-install upper intake to inspect check valves and inspect air control solenoids
Found vacuum/boost lines incorrectly routed or off completely. Reconnect and route lines.
*Found PCV valve missing. Replace PCV Valve
Found two one-way valves that were installed new, replaced with used valves
Found airbox open to atmosphere, post filter
Found turbo boost control valve left open to atmosphere
Found several hoses, pump, and belt for air pump system missing and/or not capped off.

Last edited by SwappedNA; 06-18-22 at 11:47 AM.
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Old 06-18-22, 09:02 AM
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Originally Posted by cr-rex
in florida..... a shop CANT charge you for unauthorized repairs..... period. there is a form that allows you to pre authorize them to do so up to a certain amount but that has to be done ahead of time and signed by you. otherwise they CAN NOT do that. you have a leg to stand on with that. as far as everything else goes, i appreciate feedback like this because its honest and real. you clearly didnt type all that out in a blind rage. you stuck to the facts and to the point.

i really hope some sort or resolution comes from this. even only having "one side" there is literally nothing that can justify this on petits end.... literally nothing. unless youre outright lying which very much is not the case. please keep us updated on what you get out of cam if anything at all.....
+1, in California you have to give the customer a quote, they have to agree to it, and then you cannot exceed the quote amount by even a penny. i'm actually not sure if its a state law or Federal, i've never written service across state lines...

this, or these laws are oddly automotive industry specific, your lawyer doesn't need to give you an estimate, before any work is done....
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Old 06-18-22, 09:40 PM
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I learned years ago when my FD (which was purchased in 1992) was worked on under warranty, you could not trust the mechanics.
When I picked up the car for the cooling system recall(new under UIM hoses, splitter cable and fan control relay), the cold air crossover duct from the IC to the air filter was missing.
After that I did all my own work if possible. bought the FD manuals and started reading all posts about working on the car.
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Old 06-18-22, 10:09 PM
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It sucks sooo bad, man. These actions from shops is to keep you hostage with you car and they know it.
I bet this was pure intentional to get your money. It should be illigal. I would not recomend any shop from here, FL anymore.
Old 06-18-22, 10:59 PM
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Easy fix. If you paid with credit card just do a charge back. Pretty easy to show the problem you paid to have fixed was not fixed.
Old 06-19-22, 01:39 AM
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Originally Posted by TwinCharged RX7
Easy fix. If you paid with credit card just do a charge back. Pretty easy to show the problem you paid to have fixed was not fixed.

Yeah, I just don't enjoy doing those types of things. I wish it didn't come to this to begin with, and I didn't ask for any of this to happen, obviously. I would have been perfectly happy if my issue was fixed and my car didn't have to have a new radiator and their damage undone. But that is the case, unfortunately. Ideally the CC company will see it that way.

They intentionally put those parts on there and wouldn't take them off to get more money out of me, and the 20.00 storage fee when the car was there for five days total (the work supposedly took three days) was just ridiculous, it just left me ill humored, all of it.
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Old 06-19-22, 01:43 AM
  #16  
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Originally Posted by Red94fd
It sucks sooo bad, man. These actions from shops is to keep you hostage with you car and they know it.
I bet this was pure intentional to get your money. It should be illigal. I would not recomend any shop from here, FL anymore.
I wish that weren't the case, and I try to avoid jumping to conclusions, but that seems to be what the idea was. I've taken my car to Rotorsports and I've never had an issue like that before.
Old 06-19-22, 08:01 AM
  #17  
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Originally Posted by cewrx7r1
I learned years ago when my FD (which was purchased in 1992) was worked on under warranty, you could not trust the mechanics.
When I picked up the car for the cooling system recall(new under UIM hoses, splitter cable and fan control relay), the cold air crossover duct from the IC to the air filter was missing.
After that I did all my own work if possible. bought the FD manuals and started reading all posts about working on the car.
I learned this lesson when I was 18 way back in 1960. I took my car (1947 DeSoto) to Sears to get brake shoes replaced. They charged me $7 ( I was a broke 1st-semester freshman college student at the time - that's like $70 now) for return springs that were not needed. That's when I seriously started buying tools and learning to do as much work as possible myself.

I still avoid taking anything not on warranty to any shop if I can do it myself.

Last edited by DaveW; 06-19-22 at 08:45 AM.
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Old 06-19-22, 11:17 AM
  #18  
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Originally Posted by Red94fd
It sucks sooo bad, man. These actions from shops is to keep you hostage with you car and they know it.
I bet this was pure intentional to get your money. It should be illigal. I would not recomend any shop from here, FL anymore.
hold up now lol theres one rx7 shop in Tampa that does some excellent and honest work. Yea Florida as a whole has a bad look in just about every category but there are some exceptions.
Old 06-19-22, 12:34 PM
  #19  
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Originally Posted by cr-rex
hold up now lol theres one rx7 shop in Tampa that does some excellent and honest work. Yea Florida as a whole has a bad look in just about every category but there are some exceptions.
Lol true, It might be 2 or 3 shops in Fl that they still fare to their customers.
It looks like most shops assume the fd is a 90k+ car that they can charge you what ever they want and just put it in a tab without regard to the owner and expect the owner to put up with it.
Old 06-19-22, 12:39 PM
  #20  
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Originally Posted by TwinCharged RX7
Easy fix. If you paid with credit card just do a charge back. Pretty easy to show the problem you paid to have fixed was not fixed.
Charge backs will magically make time for them to return calls and emails.
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Old 06-20-22, 12:28 PM
  #21  
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Originally Posted by TomU
It's a sad day when the more reputable shops start going south.
To be fair I am not sure they have been considered reputable for the last 20 years. I've torn apart many a Pettit "ported" engines with stock ports over the years. There has been countless threads over the years of guys paying for new housings during their Pettit rebuild and getting used housings instead.

An Airpump delete and changing the thermostat to diagnose sequential control issues is just fraud.
Old 06-20-22, 12:40 PM
  #22  
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The biggest red flag for me is that Pettit isn't here to set things straight. We ARE the customer base, and if I ran a rotary-engine specific website, I'd definitely look at the RX-7 Club once in a while. .RX-7 Facebook groups are just a bunch of fan boys and Photoshoppers. The RX-7 owners/part buyers are right here.

To be fair though, it's only been a few days since this thread was started.
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Old 06-20-22, 05:43 PM
  #23  
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Originally Posted by djseven
To be fair I am not sure they have been considered reputable for the last 20 years. I've torn apart many a Pettit "ported" engines with stock ports over the years. There has been countless threads over the years of guys paying for new housings during their Pettit rebuild and getting used housings instead.

An Airpump delete and changing the thermostat to diagnose sequential control issues is just fraud.
I told Cam when I dropped it off I wanted the sequential control issue fixed, but later that day he called me and hit me with a laundry list of things the car needed (after confusing me for another customer supposedly, I don't know how he can confuse me with someone else when I stood in front of him and said "I want this issue with the sequential system fixed~" in addition to about three phone calls over two weeks leading up to the visit. Either way, he had specific instructions on what to fix, and his justification for the airpump delete and bov upgrade kit were that it "made testing the system easier" and he told me he wasn't going to take it off, almost like he was annoyed that I turned down 2,500.00~ in work the car didn't need/work I didn't bring it there for. This wasn't like he communicated ahead of time he wanted to put these on and tried to upsell me, I was told and charged after the fact. That $20.00 storage fee was just unnecessary in my opinion as well considering the car was "finished" on Wednesday and I was there to pick it up on Saturday.

(total bill was $1,800, the thermostat I approved cost about 300~ for the install and coolant, which , to be honest, I don't think I needed because the car ran 82-84C normally, and he was really pushy about doing it.)




Originally Posted by Natey
The biggest red flag for me is that Pettit isn't here to set things straight. We ARE the customer base, and if I ran a rotary-engine specific website, I'd definitely look at the RX-7 Club once in a while. .RX-7 Facebook groups are just a bunch of fan boys and Photoshoppers. The RX-7 owners/part buyers are right here.

To be fair though, it's only been a few days since this thread was started.
If I hear anything I'll be sure to update the thread accordingly, but so far I haven't received a call or a reply to my email.
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Old 06-20-22, 06:02 PM
  #24  
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That 20$ is something of a slap in the face really. All of this and then an "oh yea...". I'm starting to get annoyed for you lol
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Old 06-20-22, 06:09 PM
  #25  
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A potentially unpopular point here, but the air pump delete was a violation of the Clean Air Act. Even in Florida.

You could file a complaint with EPA about it. Currently the fine is $4,527 per violation…

Last edited by jza80; 06-20-22 at 06:15 PM.
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