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Please, help me get my car back!

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Old 12-27-02, 12:48 AM
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Or you dould feel good about how much your helping thier careers by providing much needed on the job training at your expense. sorry.
Ask your dad to go down and CHEW SOME AS*.
Or ask if thier ASE certified, and teel them you want to see thier credentials.
Old 01-05-03, 03:30 PM
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Ok, here's an update:
I gave them the directions on how to do it. They said "Thanks" and the next day had the engine out. They had more troubles getting the engine out, but found solutions themselves (got lucky, more like it). They had troubles putting the new engine in, too. They worked it out, and got the new thing in, started it, and found out that it was only running on one rotor. They then informed me that one of the coils was shot, and they didn't have a replacement in stock. They told me I would not get my car back before I moved away to college, and that they couldn't give me a loner because I am under 25. They tell me it should be done by Tuesday, if they have the part at their warehouse. It could be next week if they don't.
In the meantime I can't drive anywhere in E. Lansing - not to the store, not to a restaurant, not even to work (so I have to delay my job a week). This blows!

- Tyler

PS - day 32 and counting since they ordered the engine
Old 01-05-03, 05:47 PM
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If they are doing warranty work on your car, they CAN give you a loaner!!! They are trying to screw you! I've gotten a loaner numerous times for warranty work, and I was 21 at the time. They are lying to you.
Old 01-05-03, 05:50 PM
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Be prepared for more parts not working. They'll screw up the vacuum lines and claim the engine is bad. Then they'll want you to buy new turbos because they're bad too.
Old 01-05-03, 07:35 PM
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Actually - funny thing about that:
They accidently hooked up the fuel lines where the vacuum lines should have gone. Then, when they tried to start it, fuel was shooting through the vacuum!
Old 01-05-03, 08:13 PM
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Originally posted by disturbd
Actually - funny thing about that:
They accidently hooked up the fuel lines where the vacuum lines should have gone. Then, when they tried to start it, fuel was shooting through the vacuum!
I told you so!!!!!!!
Old 01-05-03, 10:14 PM
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Actually - funny thing about that:
They accidently hooked up the fuel lines where the vacuum lines should have gone. Then, when they tried to start it, fuel was shooting through the vacuum!
Holy f*ck! Did you actually witness this? I don't see how this is possible, unless they actually tried to f*ck it up. If they make mistakes like this, they will never get it to run, ever. I can't believe they actually figured out how to get the old engine out.
Old 01-05-03, 10:20 PM
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Dude, you should sue them if they do any major damage. I mean ****, their really messing your car up. I bet they got a hammer and beat the engine out.
Old 01-06-03, 12:05 AM
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Sorry to here its not done yet. You should film them, incase they try to screw you.
Good luck.
Eric
Old 01-06-03, 07:34 PM
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They had a coil in their warehouse - they should get it tomorrow, and my car should be done by tomorrow night. We'll see - hopefully the end is near for this ordeal, and I can get back on the streets soon.

- Tyler
Old 01-06-03, 08:31 PM
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Dude,

If they hooked up you fuel lines where the vacuum lines were supposed to go.... I think you're in for a long ride.
Old 01-06-03, 08:42 PM
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i think that the techmunkies at mazda are in the office too much and have had cerebral damage due to the inhilation of too many rubber cement fume.


hopefully everything will pan-out for you in the end....hopefully!
Old 01-06-03, 09:49 PM
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Final count (if car done tomorrow):
36 days since they ordered the engine. It took them 36 freaking days to replace an engine in a Mazda dealership shop with certified mechanics. Doesn't that seem like a bit much to you?

- Tyler
Old 01-06-03, 10:50 PM
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No it doesn't . The one thing the slightest bit of research around here will turn up, is the fact that not all Mazda dealerships know what they are doing with an RX-7. That is why you never, ever take the car to the nearest dealer, unless you know (preferably from this site), that the dealership has a clue.

This is known as elementary research, which is a good idea when getting a high performance car.

If you don't have issues with that car for the next year, I would be surprised.
Old 01-06-03, 11:09 PM
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yes, but how many threads are out there that say.......
"do NOT take your car to a mazda dealer"

why? well, i talked to a certified trainer at a mazda motors seminar and he said that the mechanics are ONLY trained to troubleshoot the major engine issues like the turbos and engine. and he said, that if one thing does not check out, they replace them. that is why no one can go there to get anything done in the first place.
Old 01-07-03, 09:28 AM
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Tyler,
Check it over VERY carefully before you accept the car back. Because these guys don't know what they're doing you will probably have a lot of problems. i.e. crappy idle, smoke in your exhaust (oil, water?), the turbos don't work right, etc, etc, etc.

They'll say it runs fine when it runs as if you have a blown rotor or a bad turbo.
Old 01-07-03, 10:08 AM
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geez.. if they are having trouble unhooking it, they are going to have hell when they try to hook it all back up. Im sooooo glad i decided to go full non-seq.

Josh
Old 01-07-03, 04:52 PM
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OK, so I'm not supposed to take my car to the dealer. Then where the hell am I supposed to take it? I don't live in Chicago, Florida, or on the West Coast. I don't live anywhere near a speed shop, let alone a rotary specialist. There are places in Indiana and Ohio that I've heard people talk about, but that is more than 7 hours away from me. This car is my only car, and is my daily driver. I can't afford to have my car shipped out of state to have repairs done. Mazda dealerships should know what they are doing - that is the point. They are a Mazda dealership with a Mazda repair shop with Mazda certified mechanics. The Rx-7 is a car made by Mazda. They should know how to fix it - bottom line. The thing that pisses me off the most is that they waited forever to work on my car, and then only worked on it maybe an hour a day for over a week. I had no priority and got no respect. It was only after my dad yelled at them that they started working on it. Plus, if they didn't know what the hell they were doing, they should have been honest about it up front, told me that they didn't know how to do it, and give me names and numbers of people who could. They should not have started working on my car, and especially not given optimistic deadlines if they knew ahead of time that they could not produce.
Old 01-07-03, 05:33 PM
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did you ever try PMing anyone from the MI area for local shops that they go to? i cant imagine that they all work on thier own cars.

i feel your pain, it took me a bit to find people in my are STL, but thanks to this site and its resources i found people that could help me locally.
Old 01-07-03, 10:41 PM
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My friend what you are now experiencing is what is commonly referred to as a Life Lesson. What we are trying to express to you comes from a collective voice of experience. Yes, all the statements you made are reasonable expectations they "should" know what they are doing. However, the reality is they do not. This is one of the reasons we lost access to these cars here in the USA. Mazda did not train the mechanics here, for simple vacuum problems they were replacing entire engines and turbos......not very cost effective.

I hope they eventually get it right, but it's unlikely. Don't let this disrupt your education anymore than it already has.

Good luck,
Damian
Old 01-07-03, 11:59 PM
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WOW It sure took a while for someone to speak up and say disconnect it from the ecu. pull it through the firewall and out with the mtr. OHyeah! GO GET YOUR BABY OUT OF THAT SHITHOLE DEALERSHIP!!. In 84 took my gsl se in for the engine swap.Insurance was paying for it so i said great !! 9 months later and 2 harnesses they never got it right . the new 13b came with a new harness all rental car fees for 9 months and the check from the dealership to me for the labor rates to install both the motor and harness. What im saying is they probably already did damage to your harness along with many other broken little connections .You will have to check all of this before you take the car somewhere else. You should demand a new harness {eng} if they have disconnected it from the car. good luck!
Old 01-08-03, 01:57 PM
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OK,
I have learned someting from this experience. I won't take my car to the dealership for a major (and maybe even a minor) repair anymore. The only reason why I took it there in the first place was because they assured me that it would be done fast, and they told me they wouldn't have any problems putting it in. They lied - that's all there is to it. They lied to get my business, and I am not going to give it to them anymore. Now, my problem is this. Where do I take it next time? I don't have the time or money to have it shipped out of state. That eliminates A-spec in Chicago, GKsystems Racing in Indiana, and RX7 store (also in IN, I think). I live in Mid-Michigan, and there aren't any places around here to have service done. So, does anyone know of a good place, maybe in Detroit, that I can take my car to next time, or whenever I decide to upgrade my turbo or radiator, or other performance upgrades?
Old 01-08-03, 02:04 PM
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Originally posted by Meiogirl
you should PM some of the guys from your state and ask them who they recommend you take your car to.

these guys might get your car running for the moment, but who knows what they might forget to do when reinstalling your engine
Yes, you should contact Chris Sanders @ Banzai Racing down in Monroe, MI. You can PM on the board here his handle is BlueTII

Do a search for his handle and you might find his phone number and shop address. My cell phone got crushed (thanks AMTRAK) and I can't retrieve his number for you.

Everyone in the area has him work on their cars when they aren't doing it themselves.
Old 01-08-03, 02:09 PM
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damn, ur getting it up the butt at the dealer.
Old 01-08-03, 02:19 PM
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A cheap way to transport your car is to rent a tow dolly from U-Haul or some place like that. Look at their website so you can see what I'm talking about.

But the better suggestion is to learn how to fix it yourself. The majority of the members, and any FD owner for that matter, work on their car themselves for two reasons: not too many mechanics know anything about our cars -and- it saves a lot of money. Your young, you're a student, so obviously you know how to read. So spend the money and buy a Factory Workshop Manual. The sooner you learn how to work on it yourself, the better off you'll be.

In my opinion, NO ONE should buy an FD if they are not mechanically inclined, unless ofcourse they just have a **** load of money and can afford to pay people to do their dirty work.

When I was a teen, I did it all by myself. No one showed me. No one taught me. I just started taking stuff apart and remembered how to put it back together. The parts only fit one way. The manual tells you how tight to torque the bolts. And for vacuum lines, you have diagrams on line.

Anyhow, sorry you're having such a pain with your car. But don't be afraid to learn- it's YOUR car and you should know it inside and out. That's part of the beauty and fun of owning a fast/fun car.

-Tom


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