STR8BALLIN - R

I am really interested in the mazdaracing.com short throw shifter as the 60% reduction is the best ive seen and 1987rx7guys rave reviews on the piece have been intriguing. I love the engraved rotor shifter **** too....
what has me erked however is the poor reviews and reputation the shop has from many people on this board. I have heard of a few that have received their parts perfectly fine and others with complaints. This got me to sending an email to them inquiring a bit more about the piece and shipping costs to Canada and I have not recieved any answers ( 2 weeks now)
This makes me a bit hesitant about ordering anything from them but i really want this piece.
Any current opinions on the shop and their customer service??? Anyone know shipping costs from Cali to Toronto Canada?? thanks