twistedrotors.com..... Florida/=Honduras
 

Beware of John and twistedrotors.com.

Back in july or august he posted on his forum that he would have the new version of the engine compression testers ready for shipping by sept 12. the date came and went and he posted about some setbacks and whatnot. this is all understood but to this date not a single tester has been shipped. all of the testers have been paid in full!!
it wasn't until i filed with payola and posted about legal action that i receive a USPS tracking number. however, this only states that USPS has received sipping info but no package yet has been picked up for delivery.

DO NOT DO ANY PAYMENTS WITH HIM!!

and to top it off now, his forum has magically disappeared from his site. if in 5 days i have not received what the tracking number says. I WILL be filing with courts here in el paso.
he is based out of houston, so 5 days ship time is more than enough.

Same story here, I paid for the tester on August 16th(prepaid) because he promise to begin shipment of the testers in the order that they were paid for, but September 12 came and until this day 12/6/11 I too receive a notification from USPS that they have recive shipping info for some package but this was after I filed with paypal two days ago making me really concerned about if I was gonna get someday the tester or the money back, almost three months have gone by since the first shipment was promised and until this date the only thing I have is this shipping info that I got today, NEVER PRE-PAID ANY TESTER TO HIM AND BUYERS BEWARE of this guy as he only proves to be a malicious and not sincere person to do business with, he had to wait for a paypal resolution to start sending shipping info right away and he also manage to get his forum out from his site which was the only method of communication we all had with him, thank god we did the transaction through paypal because they seem to be helping us I only hope that the shipping info received today is proof that we all are getting the testers that we paid for 4 months ago......

I also pre-paid for my tester as well. I was trying to be patient and wait in the wings for the unit to be assembled and delivered. What's bugging me at this point is that the forums folder has been restricted and the index.php file removed. So now there are no updates whatsoever and no way to contact John. Anyone have any luck at all contacting him?

i have sent numerous emails thru the website email and none have been responded. all i got was a tracking number and today it shows transit movement of the package. i dont know if this the actual tester, a refund or what. i will keep the thread updated with whatever arrives and do what i can to help others somehow recover their funds or receive their testers.

i would just say flood the email and i actually have papers ready to file with the small claims court here and if whatever arrives isnt as promised then off i go to court!!

post any updates you may have or info as well!

Actually it looks like I received a tracking number to my email. The packaged left yesterday. Unfortunately our office moved locations 2 weeks ago and the package is bound for the old office. I really hope that I can still pick it up there somehow. Back when I paid for the tester I didn't foresee an office move. :P

this is really disheartening, I was looking forward towards buying one of his new testers

Well I found out two encouraging things. One I got an email back from John advising that the unit was indeed shipped, and two that our mail is being forwarded to our new office. While the entire process took longer than expected I felt like to a certain extent that I knew what I was signing up for. John has been cordial in all correspondence to me and I have a little more sympathy for one guy working on a project on his spare time vs a full blown manufacturing company. But that's just my 2 cents. That said I'm stoked for the delivery.

let us know about the new unit when it comes

well that's great for you but for me everything is still the same, I'm filing up with paypal once again because it's been almost three days since I received the notice from USPS but still now it hasn't progressed from being an electronically shipping info received....meaning that there is no package in transit to me so I guess that this guy is just buying time with me, I'll file with paypal right away and keep you all posted if I'm lucky and get any progress with this issue..........WELL just in time to edit my post, just tried to filed again on paypal regarding this case and it is impossible to double filed on the same case, send them an e-mail explaining the situation so I hope this works for me......I really think that this guy is hand-picking or randomly picking the lucky ones who are going to get there tester and with the other ones which I'm beginning to believe it's my case are just gonna be left without the tester or the money.....PLEASE don't let this guy fool you too DON'T ever pay this malicious person any money for his products or services......

Paypal said that when a dispute is closed then it can't be opened again because paypal considers a closed dispute as a resolved issue, the thing here is that I didn't close the dispute it was paypal that did this just because John Doss aka twistedrotors sent an electronic shipment notification through USPS, in my opinion this guy knows exactly how paypal works and its resolution mechanism and he did this just to fool paypal about the dispute and left me stranded without my money nor my product.........

Well, quite honestly, I am embarrassed that I allowed this to happen. I know that I have a serious problem with communicating information in a timely manner and I really do apologize for that. I do build these testers by hand in my "spare time" while going to school full time and also job searching but that isn't an excuse. I sincerely apologize for putting the pre-order customers in this position. Their patience has been extensive and I do not blame any of them for being upset. I would feel the same way if I were in your position and I am sorry that I did it to you.

Now, moving on to the good. Every pre-ordered compression tester has shipped! I am very excited about this and I can not wait for people to start receiving their testers! I am aware that when tracking the international shipments (that were shipped using postage paid online) that they still show up as "The U.S. Postal Service was electronically notified by the shipper......" and I'm not sure why. All of the U.S. shipments are tracking and are well on their way to their destinations. I know this is getting into the busy season for the USPS but I feel it should have updated by now. I am going to keep an eye on this.

This pre-order was truly an eye opening experience for me. I sold so many more of the v2.0's than the v1.0's that I was completely overwhelmed. I've learned a lot from this but the future availability for these testers is unclear right now. I'm taking a step back and reevaluating. I refuse to have a repeat of what happened with this situation.

Again, I sincerely apologize and greatly appreciate everyones patience.

-John

I suggest building the units and collecting payment once completed and ready to ship.

The international shipping is a little scary with USPS, I also shipped out a priority package 2 weeks ago and has not showed up in the system.

I have been using usps for many years and never had an issue and i use it for more than 20 international shipments per month.Use express for best results

Im wondering why this thread has been edited. I post up info regarding the non shipped shipments and now its gone. Wtf?

what???????????????? The following is my shipping address and as far as I know the State of Florida is part of the US Geography:
1428 N.W. 82ND AVE
Doral,Fl 33126-1508
USA

so as you can see this is a true and solid US. Shipment so how can you explain this???????

Juan,
The address you have listed in PayPal lists your country as Honduras. You payed the international shipping rate when you bought the tester. I ship to the address as it is shown in PayPal. I have emailed you a screen shot of what I see in PayPal.
-John

Just got back from the post office. The reason that the international shipments are not tracking is because apparently when you pay for postage online and drop the boxes off they are NOT scanned until they reach their point of departure from the U.S. The manager told me that this is either New York or sometimes Chicago.
In the future I will just wait in line and make them scan the packages in at the front desk instead of just dropping them off.
-John

It is because you posted someone else’s personal info and we don't like to see that posted publically. Please keep personal info to PMs, email, etc.

Thanks. :)

same issue I described a few post ago, I shipped 14 days ago and it doesn't show in the system. USPS sucks for international shipping

yes indeed my country of origin is Honduras but it clearly shows on paypal that my shipping address is the one I stated a few posts before, I have purchased items using paypal since 2009 and all of my items are delivered to my shipping address in Florida because that is the adress I have registered with paypal for my items purchased through paypal to be ship, I really don't know how to trust you saying that you have ship my tester since you are the only person in the US that I have purchased an item from that says that my shipping address is in Honduras, you have to help me in some other way or refund my money that is the only way your word will get some credit with me.

I will back up John, he is a straight shooter, but like everyone else has allot of stuff on his plate..

I have seen his operation and soldering circuit boards one by one is a tiring job

Trust me, If he says that they are shipped they are just that.......

I need proof that my tester is on transit to me..imagine the frustration of waiting for a prepaid tester for 4 complete months this 16th? and we are only a few complaining here at RX-7 club what about the guys that don't know about 7club or that are not members they have no way of communicating with him, the only way of communication we had was his own forum and he took it away from his site and those guys don't have any means for their frustration words to be heard..I need PROOF John not words.....

Yes, your street address is the same as what you posted except that on PayPal your "ship to" country is Honduras and that is part of your address. You payed the international shipping rate to ship to Honduras. I just got off the phone with PayPal and if I ship to any address other than what is sent to me by PayPal then I am not covered.

Thanks Chuck, I appreciate that. I think I may actually be as busy as you now.

Juan, you have had a tracking number since Tuesday and I physically dropped your package off at the post office at 7:25 a.m. Wednesday morning. I have already explained why your tracking number is not updating online. What more do you want? I understand that you are frustrated about the amount of time it took for me to complete the testers. Believe me, I am frustrated too and I apologize again for that. But your shipment is a separate issue.
-John

He has given a tracking number... Correct?

What other proof can he provide untill it arrives at your door?

When it arrives are you going to retract all your statements???

I will retract if I receive my tester but John has all the blame here for asking for a pre-payment on a product which was promised to be shipped on a given date which came and went with no product shipment nor delivery, three complete months have gone by since September 12th which was the shipping date promised by him, I complete payment on August 16th so you can imagine my frustration, John please read your e-mail.....

Juan, there are two issues here and I will address them separately.

The first issue has to do with your shipping address. I shipped your compression tester to the address you requested in Paypal. I am REQUIRED by Paypal to do this. If I ship to any address other than what is listed then I am no longer covered. If this was a mistake by Paypal then I recommend you contact them directly. I have searched for a way to recall a package online and have not found a way to do that. If the package is undeliverable then it should be returned to me. Below is a screen-shot of how your Paypal transaction appears to me. I have removed all personally identifiable information except for your first name.

The second is that you are frustrated by the extended amount of time it took for me to assemble your tester. I can understand that frustration and I realize that this issue affected every person in the pre-order. I have apologized and explained to the best of my abilities why this happened and except for this thread I have received understanding from my customers. I can not change the past, only learn from it and move forward and that is what I am going to do. Just like with v1.0, now that the pre-order is done I will only sell completed testers that are ready to ship immediately.

Again, I greatly appreciate everyones patience and I'm proud that I'm able to provide these testers to the rotary community.

-John

http://www.twistedrotors.com/images/...al_details.jpg

I think you should set up a slave labor sweatshop in a third world toilet bowl like Honduras to solder the itty-bitty pieces.

That should quicken shipping and ease some of the bitchin.

:D

John my paypal shipping address as it is shown in paypal is the following(I don't mind showing it here):
1428 N.W. 82nd ave.
Doral,fl.
33126-1508
Honduras

You are right about the mistake that paypal has, using Honduras at the bottom of the address but this mistake has two years since I started using paypal in 2009 and I have ALWAYS getting my stuff each and every item I have bought in two years has been delivered correctly to the Florida address regardless of the mistake at the bottom part because it is obvious that the street address is from US soil, I don't think that USPS wants to deliver an item to Honduras with a complete Florida address it just doesn't make sense, I have bought items through ebay, amazon and a dozen more providers and I've never had an issue with the address this is why this issue is bugging me and this is the same reason I've never bother to resolve the address mistake on paypal because there has never been a problem for me in more than 2 years using paypal.

I just got my tester in the mail. This thing looks sweet! It was well packaged for the trip and I was impressed with the holder it comes with that is all rubberized so it'll protect the unit. Thanks John for following through on this. I'll be using this very soon as I'm looking for a used motor for my new 7 that I just bought!

I forgot to picture the USB cable that also came with the unit, but here is everything else.

http://i2.photobucket.com/albums/y35...isc/photo2.jpg
http://i2.photobucket.com/albums/y35...isc/photo3.jpg

Wow, thats quality.

John a complete week has passed since the electronic shipment notification from USPS, as I have bored people here with this comment I never had problems before with my shipping address on paypal, I have no less than 40 transactions done through paypal in the past two and a half years and each and everyone of them have been succesfully delivered to the same shipping address you said you used to ship my tester, bottom line here is that if I don't receive any proof from you other than your words excusing yourself with the shipping address and trying to appear here with the community from RX-7Club as if you are acting correctly and that this is a mistake that you are blaming on paypal's listed shipping address I will still think that you haven't sent this tester to me because if this was true and you used my shipping address listed on paypal then the tester would have been in Doral, Florida by now or at least the tracking number sent to me will work but it doesn't show transit for the package, either you are buying time for my tester to be ship in the future or you are just plainly ripping me off, I once had a similar problem with Robert from RotaryShack.com about 4 years ago but there were $4,000 involved in the transaction and he was carrying me with excuses just like you are for more than a year and I tried everything back then from phone calls, e-mails and nothing worked back then until I filed up with the Better Business Bureau and presented the case to them and he resolved the transaction in a three weeks basis on a problem we had for more than a year, I don't know where to start with you but I will speak to my lawyer if you don't resolved this issue in a timely manner and will proceed as he recommends, don't think for a moment that you are dealing with an ignorant person here just because I'm far from your location and its only $340 involved.

^^^ Um what?

This makes my head hurt. You're clearly a genius and in love with the comma I guess.

Juan, I don't see how your past transactions through Paypal have anything to do with me. Paypal tells me I have to ship to the address as it is shown and that's what I do. I have attached a copy of your Customs Form/Shipping Label below (as well as emailed an unedited copy to you). As you can see, the country is part of your address. Also, note the section labeled "Nondelivery Instructions". If your package is undeliverable for any reason then it will be returned to me. For the record, I don't think you're ignorant and I'm really trying to fix this issue.
-John

http://www.twistedrotors.com/images/...ation_edit.JPG

Excellent! I don't think I have any pictures that are that good of the v2.0! I hope you get some good use out of it.
-John

Thank you! It definitely took a lot longer to get to this point but I think it turned out great.

Wow...periods were invented for a reason. I know they have them on Honduran keyboards.

I dont know John, and I've never done any business with him but his actions here CLEARLY show he is attempting to fix a problem that originated on your side. Its your address that is confusing. It says "FL" but it also says "Honduras".

John might not say it, but I will....your acting completely unprofessional and borderline asshat and if I was doing business with you, I would rather just give you back your money.


EDIT: Also on the paypal page that John posted...it clearly says:

Name: Juan xxxxxxxxxxxx (The sender of this payment is Non-U.S.-Verified)
So its even more confusing...one thing says Florida, and two other things say not-Florida.

John we can go on forever with this issue here and it seems that you are only focusing on the part where Honduras is listed at the bottom part of the address but why don't you say something about the street address which I have posted here completely some posts above? What do you think USPS will do when you gave them this address:
1428 N.W. 82nd AVE.
Doral, Fl. 33126-1508
Honduras
Does this means that USPS will deliver to my Country with a US street address? You said that you don't know what my previous transactions had to do with you and I will respond saying that in a lot of transactions(more than 40) with Paypal since 2009 using this same address that you are saying is the responsible for me not receiving my tester I've always received my items, it is obvious that with that street address the items have to be deliver to the street address in Florida. I will end this discussion here because it really isn't showing any progress on my side but remember what I said in my previous post because that is exactly what I will do if I don't get my tester by December 20 which is a reasonable amount of time for it to be delivered since it was shipped by you on December 6.
You entered: CJ198859332US

Your Item's Status
The U.S. Postal Service was electronically notified by the shipper on December 06, 2011 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated periodically throughout the day. Please check again later.

This wont fix the issue with John, but do us (and yourself) a favor and correct your address on PayPal. It's simple, log on to paypal and fix it. You my friend are the reason your address is jacked up, not John. Period. John did what you instructed him to do by sending the product to your listed address.

All I have is an electronic shipment notification on December 6 and it doesn't necessarily means that there was a product shipped to the address on paypal. For all I know it's just an strategy he's using with me. That notice is no proof that there is an item on transit.

Well I guess all the other testers are being delivered and yours was the only one he said screw it. Right

If you read my previous posts you will see that I've been using paypal for more than two years with the same listed paypal shipping address with a lot of vendors and I have received each and every item purchased through it since 2009. So why I haven't got my tester if it was shipped on December 6? In this thread there are only 3 or 4 guys that pre-ordered the tester and that's including me and John said on his own twistedrotors forum which he took out from his site that there were more than a dozen pre-ordered testers so you can't be sure just because of this thread that every tester was delivered to the people who paid for them because not everyone that paid for them is posting here at 7club. What about the people that were using his own forum as the only method of communication with him?

When u pay for something through PayPal you can find out the persons contact information you sent the money to through PayPal.

Johns website has been down a few times in the past due to server issues and what not, Hell this fourm has been down many times this year.

In my mind the reason why you haven't recived your shipment yet is due to the incorrect address he sent it to. Your package is probably somewhere in hondourus per your PayPal confirmed address. All the other transactions through paypal have made it to your US address. The shipper took a chance by sending it to a non completed address per your PayPal.

I agree with Rx7_Nut13B...the problem originated from a confusing address.

Sure other vendors have gotten their products out to you but that is the same as a duct-taped rung on a ladder...sure I've gone up and down the ladder a bunch of times, but it finally broke and I busted my ass. Wasn't the original problem the duct-taped rung?

so if he shipped it to honduras regardless if the tracking number is not working, whos gonna be blamed next?

i have an international paypal address and use them for purchases in the states but everytime i make sure that the correct address is there.

If you had issues with vendors requiring paypal confirmed addresses you can always confirm your address in the states EVEN IF THE PAYPAL IS REGISTERED ABROAD. you have to provide them information as for the reason why this is the case + evidence, proof of address etc

TwistedRotors: I just had a similar issue with USPS shipping international, Package was picked up by my local carrier, The package arrived 2 weeks later safely, Still as of today the package shows as label created in the system. My carrier told me USPS has issues scanning international. good luck.

This sounds like a threat to me. If you are just venting then that is fine but if you are threatening me then I am done responding to you on this public forum. Just because I do this for a hobby in my spare time does not mean that I am incapable of protecting myself from someone like you.

You seem to enjoy making a public scene. I've gotten one email response from you in the past week and in it you were asking me to help you, all while you continue to bash me here in this thread. I have tried to explain everything as level headed and as clear as I can but you just don't seem to be getting it. Other visitors to this thread see it, why can't you?

Your jacked-up address in Paypal is the reason your package has not been delivered to you yet. Why is your address jacked up? You live in Honduras, your Paypal account is Honduran, but you have a US street address. Your street address in Florida is to a "cargo service" that you "work with". Why not just put your Honduras address in Paypal and avoid a situation like this? The fact that you haven't had a problem before is irrelevant. All that means is that the people you have previously dealt with sent your items to an address other than what was indicated by Paypal. An action that leaves them open to being taken advantage of by you. Show me a picture of a shipping label sent to your address, as it appears in Paypal, that arrived to you successfully. Seriously, this issue with your address seems kind of shady. Are trying to scam your way out of paying Honduran customs fees?

When printing online postage the first thing the USPS asks for is the Country of destination. From there on it's fill-in-the-blank and that is exactly what I did. Look it up if you don't believe me. I trust that my customers know where they live and that they know how to enter their address correctly in Paypal. If I had noticed this issue prior to shipping your tester then I never would have sent it. I was more worried about getting everything shipped than going through each address and making sure it was legit.

Here is what should happen: The USPS will eventually figure out that your address is jacked up and then they will hopefully return the package to me. At that point, once I have the tester back, I will refund your money minus the cost of shipping. I will attempt to recover the cost of shipping from the USPS and if they give it to me then you will receive that as well, but don't get your hopes up. I was told by the USPS that International shipments can take up to 10 business days until they can be tracked online. I dropped your tester off at the Post Office on the morning of the 7th, so if your package is still not tracking by the 21st then I will revisit this issue.

I just tracked every single tester that I sent out. All of the International shipments have either been processed in Chicago, with their next stop being Customs, or they have cleared Customs and they are on their way to their Countries of destination. All U.S. shipments have been delivered or a notice to pickup the package from the Post Office has been left at the address. I require signatures upon delivery.

Your package is the only one still messed up.

-John

excuse my ignorance but how are the USPS employees supposed to know the layout of the address in Honduras? Maybe in Honduras, or any other country, the FL 33126 may stand for something else.

I once tried to send a friend ship something to California from europe, so the address ended in CA (zip code etc all included but didnt include the USA). it ended up going to Canada because they assumed CA stood for Canada :)

Because it's my money that's on the line here not theirs. This is well understood I'll wait for this to resolve and see what happens by the 21st. If the outcome is as you said then it should be no problem for me if I've waited for 4 months now then a few more days shouldn't hurt.

Juan,
I've been out of town for a few days but your package is tracking in the USPS system as I'm sure you've noticed. It does look like it is going to Honduras. All I can say is that I hope it is returned to me quickly so that I can get your refund to you.

CJ198859332US
Priority Mail International Parcels
Processed Through Sort Facility
December 15, 2011, 4:46 pm
ISC MIAMI FL (USPS)
International Parcels

-John