I recently received this e-mail from Tim Possingham. He had always responded my inquiries and has been very supportive whenever I have issues w/microtech… so if anyone interested in help just copy the e-mail and fwd it to Tim(tim@microtechefi.com) with a favourable response.

Thx!


-----Original Message-----
From: Tim Possingham [mailto:tim@microtechefi.com]
Sent: Friday, February 25, 2005 10:49 PM
To: tech@microtechefi.com
Subject: Microtech TECH SUPPORT


Dear Dealer/Customer,
As you are aware I have been involved with the Microtech product for approximately 10 years.
I have been doing technical support for the factory via fax, e-mail and phone for approximately 1 year . Some of you have attended training seminars as a group or individually that I have run to give users better product knowledge.
This service may be in jeopardy. I am sure you have found it invaluable that you can make contact with me for support at any time one way or another.
If you value this service which I provide , please reply to this e-mail with a favourable response.
Best Regards, Tim Possingham
Tech support , Microtech
ph +61417171730

 

the microtech tech supoprt will never be in jepordy,

there will always be tech support through the www.microtechefi.com website.

 

I wonder whats happening over there ? Tim has been very helpful with all of my microtech issues.

 

Yup, same here. Sure can't say the same for those other Authorized dealers in the US though.
Well, whatever the case may be I responded in favor.

 

i cant say what has been happening,

all i can say is that the tech support will continue to support users all around the world to the same or a higher standard than in the past.

Regards
Dale

 

Well, I know I can count on Dale for support as he has always helped me out when I had problems.

 

thanks mate

im only a PM or email away!

 

good 2 know Dale! but anyways, is still worth to support Tim's inquiry?

 

Very much agreed! 10sec rx7 Is acknowledged as a valuable asset to the Microtech Forum. Keep up the good work Dale!