ben/karack whats up?????
 

i wanted to post a link to the bad and fugly in this section to make sure it is seen.


https://www.rx7club.com/showthread.p...9#post10615629

Karack is a very busy man and would never rip anyone off...just give it some more time I'm sure he'll get to them

Although I have never done business with him Karack seems to be on the up and up. He is always on here giving amazing advice and have heard many many people praise him and his work. Just give him some time hes been buys cleaning that godawful tigerjapanese jspec.

Sounds just like fc eddie........... anyways not bring up the past but 5 weeks is plenty time when he said days, but anyways

i have received a pm from him stating he has shipped them out this morning. Also I know that no one likes to be called a liar, and if there was a term i could have used that i felt better fit the situation, i would have used it. But when you tell someone more than once that they will be out and they are not, and you do not communicate that there will be delays. What would you expect the person on the other side to think???

Also I am really glad that you did make this mod public for the time you did, as this unique mod is exactly what my ride needs to stand out. Thanks again, and I never meant any disrespect, but i wasn't hearing from you and things seem to happen when they are made public. Sorry to hear your closing down, hope you get a chance to finally work on you ride and make it the way you want. Hopefully this doesnt make for an awkward meeting next week.

Well all's well that ends well and i hope every one has a nice day
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Definitely not a liar. Hes an amazing mechanic, stand up guy, doesn't put up with thieves and would never become one himself.

His only downfall is what you've experienced-he'll get bogged down with work and say he'll get something done in the next few days and tries to, but gets held up with other work. I wouldn't say that's lying, but more so getting off track. I know it's his fault for taking on more work than he can deal with, but that's just how nice of a guy he is. When he tells people he can't take on more work for x months a lot of the time they'll show up to his shop anyways with a trailer and say they don't mind waiting even though it ends up taking up his shop space.

Ben has built such an astonishing reputation that no matter what is said of him I would always give him the benefit of the doubt. Ben is an awesome guy.

true ben is one awesome person sure he doesnt always get back to pm's but he is a busy guy and he puts so much effort into the engines he builds and the work he does its always worth the wait even if it takes a bit longer than he thought originally you know what they say all good things come in time its just his time is just always busy

+1 for Ben! He is awesome!

thanks guys, it has been taken care of. i sent them out while he was typing these up apparently, heh.

no i would never rip anyone off, i actually feel like i am taking on too much and making too little that sooner or later these type of threads will pop up more just in an effort to actually make a profit. raising prices much more will result in less work so once business tapers off enough this time around i will be closing the shop indefinitely in an effort to retain my sanity, actually have time to work on my own car again and to quit without tarnishing my reputation too much with customers complaining about turnaround times.

i had hoped that the RX8 customers would come around, perhaps i just haven't been trying hard enough to get them in here. no offense to the vegas owners but this valley sucks ass and i lose several days of my life a month driving to california to bring work in due to the lack of work actually generated from where i live, most of the time out of my own pocket paying for fuel.

part of the reason for delays is the time devoted to developing those new products for near cost, but i'm starting to ask myself why? i do like people enjoying the things i make but the stress from income has been overcoming that. usually spent trying to cut down production time which i was working on making replacement mounts for FC/FD for engine and FC front diff mounts with replaceable rubber pucks(not like gurew's, all similar to OEM) except mine would actually exist. then there was the fuel rails that gurew also dropped the ball on which i had intentions of making before he posted his GB. there is the sleeves for the 13B coolant seals and having modified the FTP lense modifications to be more streamlined and cleaner looking, as well as some of those customers who sent them out in poorer shape than others which required more cleaning or longer repairing studs or well, now i'm just blabbing off excuses, i have an engine to clean and carb to rebuild..

so in the end i have attempted to keep the shop open at my loss but this is the last time. i think my downfall is that i am too much a perfectionist to make a profit at anything in an economy that is in the shitter, even while being booked up for months. no need to try and talk me out of it, i can't justify charging an arm and a leg for things like some shops do. i have always tried to open myself to anyone who was in need of something regardless of how poor they were. being a perfectionist and working cheap just don't blend together no matter how i try to justify it.

I wish things were going better for ya, brother.

Sanity's over-rated, sir... and some kinds of people will bitch and moan even if you finish their work before they ask you to do it!

You just need to manage their expectations better; if you think it'll take a week, say it'll take three or four. That way, they're happy even if it takes twice as long as you thought it would.

Or just flat out tell 'em that completion date is "when I can get it done;" no promises made, none broken. If that' doesn't suit them, they probably shouldn't be ordering custom work.

Come back home :)

most people acknowledge this but there are always exceptions. i guess instead of saying "i will have it done in a week" i should say "i will possibly have it done in a week" so that there is no promises made.

because there is always people who walk in, like the RX8 from out of town that had a hole in it's fuel tank and no dealer had one locally so i had to patch it and rebuild the fan module because both fans were siezed completely. all so he could go home, so if i made a promise to have a job done then that and all work in the shop to that point was going to take another day and a half extra from that point on, multiply that times several per week of local customers who need their cars to get to and from work with.

well i could tell them all to go pound sand or i could be labeled a "liar". how can i realistically tell someone that they are shit out of luck in a situation where they are stuck 300 miles from home? that's just not me.

but i admit, i did put off getting some of the FTPs done for too long. in part to appease getting some updates for others who were patiently waiting for projects that were taking longer than expected due to circumstances like the above, or like juan's car taking a week longer than expected because he kept adding on things like steering wheel with recaro seats where i had to make custom brackets or solve the phantom no start/hot running fuel cut issue which took several days to trace out, or fixing the front main seal which was leaking after the rebuild, or the radiator which had a pinhole leak in it that he wanted replaced. yadda yadda, it all adds up but i still try to do my best to make everyone happy.

Ben come home!!!!!111 And from now on give people supperrr long expectation times. Like if you think you can get it done in a week say it'll be done in a month.

lol, i don't have another $10k to move back with.

only reason i am even remotely irritated by this is i was at the shop at 7am working on his FTPs and left right at around the time he was posting these threads, never got a last chance to explain the timeframe or warning before dropping it on me. in actuality i think we may have exchanged PMs on 3 occasions total and then i found that thread and compared to eddie like i was parading around with his FTPs on my car.

ouch, well i gave you a few days notice, in a pm

Re: led front lights.
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Originally Posted by D0ct0r7
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Originally Posted by Karack
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Originally Posted by D0ct0r7
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Originally Posted by Karack
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Originally Posted by D0ct0r7
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Originally Posted by Karack
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Originally Posted by D0ct0r7
hey bro, been crazy busy at work and i missed the post office yesterday and today, i have monday off, i will ship everything then via express so it gets there fast, very sorry for the delay. normally this is not like me, but i have had a few screwballs the last few days here at work and i gotta deal with those asap so i know i am operating under state law. thanks for the understanding, ken




Quote:
Originally Posted by Karack
Quote:
Originally Posted by D0ct0r7
I am very interested in picking up a set of those. I do not do paypal cause they screwed me big, but I can send a money order via usps as soon as tomorrow. I will also be attending the whiv 4 car show and it would be great to have these on by then, thanks ken.
do you have any cores to send in? if so you can send them with the money order to:

Rotary Evolution
4375 West Reno Ave suite#6
Las Vegas, NV, 89118

phone: 702-277-9846 if you have any other questions.

-Ben
no worries, just keep me updated on when to expect them.

-Ben




Well i was able to get to the post office today, tracking number for the package is 0310 3490 0000 8464 2602.
Included in the package is the core pieces and a money order for $108.00 usd. Thanks so much for one, doing this mod for yourself, two, offering to do this great mod for others, and three your patience and understanding thus far. KEN
they came in today, i will have them finished in a few days and sent out.

Thanks,
-Ben
So its been a few weeks and i havent received anything yet, just wanted to check in to make sure everything was ok.
i'm just about finished with them, sorry for the delays it's just been hectic here lately. they should be in the mail early this week.

-Ben

Hey ben, its been 1 month 4 days since you received my front lights and told me you have have them finished and sent out in a few days. I understand how work goes, jobs come in and you got to do them to get paid. But with respect, you got paid in full when my job came in. I try to keep things as easy going as possible as life shouldnt be stressful, however this is kinda getting out of hand. Which i find kinda surprising after reading how you came up with theories and whatnot about fc eddie and how he should have shipped them when he said and what not. If I dont receive a tracking number for the work i have already paid for to get done, and have been very patient, as 5 weeks is coming up, I will be forced to post something in the bad and fugly members section as maybe that will hurry things a little. Again i am very grateful that you are doing this conversion, and look forward to having these great lights on my car. Thank you so much
none taken, as you mentioned i did get busy. hopefully you also note that you are getting one of the last sets i plan on making for a while because i have gotten too busy to make them at this time. at the time i had planned on doing them immediately until everyone starting riding me to get other things done so i had to prioritize to try and keep everyone happy.

anyways, here is your tracking number:

http://trkcnfrm1.smi.usps.com/PTSInternetWeb/index.jsp
0310 3490 0002 4108 2449

may take a few hours for the tracking number to show as i just dropped them off and it is not an official post office but a sublet store.

and i didnt get that last one back till after i posted, you had a few days notice just to at least reply.

a little patience, as i said i was very busy. i don't want to have to get into a pissing match about the definition of the word "lying" which is intentionally telling false information or how i'm even remotely similar to eddie.

how about this, at least look at the FTPs before you continue to try and post the BS about all this crap. let me know if they look like something i slapped together in 30 minutes when you posted these to the time you got the tracking information just in an attempt to cover my ass. how about you show them to everyone, the crappy quality that i put into them, reinforcing them so the studs won't break, cleaning all the blue overspray off with several passes on the buffer, etc...

i apologized but now i'm starting to get more irritated the more i keep seeing things thrown at me like i took your money in an attempt to pocket it or something.

want to know how much i made on your FTP lenses for all of this headache? about 50 bucks, 50 bucks for about 7-8 hours of work. now want to know why i am starting to get mad that you keep coming back? i will very soon if you don't let it go. i suppose you'll also find out how many people who waited and were more than satisfied with what they got in return, the one thing i did get that has made all of my effort worthwhile is friends and customers who will support me(not that 99.9% of the time i need a crutch, you're actually one of the only customers out of thousands who have been obviously dissatisfied to speak out).

i honestly don't think you will, because you seem to me like the type who likes to have the last word whenever something worthy comes along. because for whatever reason you have something planted into your head that i decieved you and led you along holding thousands of your dollars while doing little to get you what you paid for, even though i had to build it/repair it/upgrade it, while a moderator had to threaten me with legal action. fact is i read that last message from you after i got back from the post office, then found the bad review then this thread like i have been hiding for several weeks leading you along by a string.

i was only showing everyone the fact that you did pm me multiple times saying they were done, the notice after 3 weeks you stated they were almost done. then you say i didnt give you notice, i did, i waited a few days and no response. We also exchange more than 3 pms in total.


quoted by 20b1ae
Karack,

I understand what you mean to a degree, but what pisses me off most is being lied to each time with "they're going out tonight" and being avoided. I didn't post all of the other PMs where he kept promising they were going to be shipped, etc.

and your reply was
if that's the case he needs to stop being a prick and at least come clean and refund you so you can find some replacement wheels and send your badges back with the shipping costs you paid.

so why is it when he said he was going to ship the item and didnt, calling him a liar seemed ok........in both of these situations, both items had been paid for in full and the buyers were waiting for the item. That is how this is like eddies situation.

and these posts are days apart, not weeks, as i didnt want to hound you for doing a custom job. thats why i waited so long before asking whats up with the delay each time.



Never have i said you took my money and pocketed it, only that i hadnt received my ftps. As far as you not making much, i didnt haggle you, you named the price.

As far not being satisifed, that is not the issue. My issue came when you told me that they would be done and mailed out shortly and they were not. had you told me hey i will have them ready for you when you come to the whiv4 meet, i would have said cool.

As with you i am getting irritated as well as you are making false claims on my behalf. Which is why i had to post this as again you have found a way to find all these negative things that i am saying about you. When as everyone can see i was nice everytime we talked, never saying nothing but good things about the work you were doing for me saying how much i was looking forward to this great mod. lastly thanks a whole lot for water sanding and buffing the ftps, they shipped like that cause i tried to get them to you asap, and i had made plans to have it done when they came back as i was not expecting you do that for me. So thanks.

However, im sure this thread is amusing for a few people out there, i will be dropping out as I thought the issue was handled and resolved. But addmittingly, when i saw a few of the false claims, i felt i needed to address these. So thanks again for the work, I will post them when i get them as everyone can see how cool they look. Maybe bump the price up as im sure they will become very popular with people trying to make many like them.

Gentlemen if I may, perhaps agree to disagree and move on.

At this point what does any of this solve?

I mean really?

Frankly for everyone else to job in is rather silly. While granted many hold people at high regards they are human and perhaps there was a nic in their armor for a moment.

A forum is such a dangerous place to exchange words as things like "tone" are not conveyed well at all with that being said how about I buy the first round of drinks and you guys could talk it out in person ;)

i don't ever recall saying i had them done in any previous PM i sent you in some sort of attempt to mislead you. i'll check, if i did it probably was meant for someone else as i was working on multiple sets at the same time for a period of time.

if that was the case it was a miscommunication, i just dislike being called a liar because i couldn't hold up to a timeframe. an easy example would be if you said you would be at my shop at 8 o'clock for an oil change but you show up at 8:30, then almost all of my customers are liars because most rarely ever make it on time to appointments.

i take to terms like that harshly, yet i am realistic and don't refer to that example above as those people being liars, just held up by whatever.

anyways, i'm over it now.

Ben,

If you have more work than time, charge more to manage to the work flow. In truth, that's pretty much how most ever business I know manages that sort of thing.

Take a page from Dave Lemons book at MazdaTrix. Charging a little more gives you money to hire help. Charging more than a little more gives you money to hire help and reduces work flow to a level where you can maintain your sanity. The most important thing is the Wankle community needs people like you around. And to stay around you need to earn enough money to pay your bills and provide for retirement like anyone else.

And on this situation, best to be like a Duck and water on it's back. Just let it roll off and move one.

By the way, I'll be in Vegas in a couple weeks. I'll see if I can find time to stop by and see your shop before I have to return.

Drive well, drive safe.

Seriously Ben, charge more and work less. Work to live, don't live to work. Your reputation is good enough that you should be able to raise your prices a lot and still bring in work.

I charge $50 to do 99spec tail light conversions and I am almost tired of doing it for that little of money. I'm sure there is way more work involved in your FTP's.

I will always have Ben's back. I know personally how busy he gets. I rememeber beeing at his shop when my car was beeing rebuilt and having people come by all day with work, and his phone ringing non stop...plus the 4 cars in his shop that needed rebuilds. Ben is a man of his word... but a one man shop is never as fast a any other shop with 4+ techs.

i undestand the dude beeing frustraded but you have no idea what its like to be Ben

compounded when the idiots at the post office can't read a godamn "to" and "from". looks like the package made a loop to LA and back to me...i get in the shop at 2pm-11pm on fri/sat so i missed them and can't resend it until i actually have it.

anyways, i'll have to figure it out on monday. i'm not going to worry about it until i can pick it up as to whether i can get it to you by friday or just have you get them from me when you come in.

so much for printing the shipping labels in an effort to save time.