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-   SakeBomb Garage (https://www.rx7club.com/sakebomb-garage-317/)
-   -   Order Issues? (https://www.rx7club.com/sakebomb-garage-317/order-issues-1127906/)

SonsOfAnxiety 07-04-18 12:40 PM

Order Issues?
 
Having an issue with my order. Reached out to Sake bomb in reference to ordering a car cover for my FD. Spoke with Heath, and placed the order on May 11th- was told a 2-3 week lead time.

Reached out the Heath on June 15th mentioning its been going on 5 weeks now and no update, No response from Heath

Reached out via PM here on RX7club a little over a week ago, still waiting for a response.

Its been a total of nearly 8 weeks and i have yet to know if my item has shipped or even finished production. For a $400 order i figured id get a bit more transparency, im left in the dark at the point. Hope this gets resolved

DC5Daniel 07-04-18 12:47 PM

I had a similar issue happen with a car cover last month, but Heath always answered the phone (email and forum was not successful/consistent).

I will say, my cover did show up after about 4-5 weeks, Heath was very transparent, and I was satisfied once it arrived. The covers are made to order, and so long as SBG submitted the order to the supplier, it is more or less out of their hands. They are a very busy shop, I'm sure there's nothing to worry about. Just try calling their phone.

SonsOfAnxiety 07-04-18 12:55 PM

Will try giving them a call. Was told 2-3 weeks, i can see if it takes 4 or maybe even 5 weeks- but 8 Weeks later i was hoping for some kind of update. Cars been in the driveway with fresh paint didnt think it would take this long.

SonsOfAnxiety 07-05-18 03:42 PM

- just noticed, no phone number listed on their website. Maybe i'm missing it?

DC5Daniel 07-05-18 05:11 PM

Google the shop, number associated with the business is correct.

SakeBomb Garage 07-09-18 01:54 AM

Hey Hopefully Christian got back to you on this? I think he did but want to double check order number. Were you the cover without pockets?
510-356-5556 is our shop phone. Call/text
-Heath


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