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-   -   Andy's Auto Sport (https://www.rx7club.com/bad-fugly-businesses-231/andys-auto-sport-1119455/)

jjandros 10-05-17 05:08 PM

Andy's Auto Sport
 
Really did not feel like writing a review of any kind on this but at this point I am passed annoyed. Here's my story...

Made an order for a Type-MO left side Bride seat rail on August 4.
Received an email August 8 stating it was out of stock and would take 8-10 weeks to get to me. That's fine, it happens.
Received an email verifying order confirmation on August 9 stating ship date would be September 29.
Updated email said order was set to ship out on October 18. That's fine. Maybe the rail is on back order, again, it happens.
HOWEVER, I'm in the process of moving so I requested that my shipping information be updated to my new address on October 3.
The email response I received said my order would need to be cancelled and remade in order to update shipping.
I said no don't do that when will it be delivered if you just keep the address the same? (I planned to just work with the post office to forward it)
I received a short response: "Same 8-10 weeks. Regards, Aden"

That means no order has ever been made for the part I ordered
WOW! REALLY? no, just refund it.

Now I have to start this process over. I'm pissed for them wasting my time even after being in contact with them multiple times.
Absolutely worthless. Good prices. Crap customer service.
Planned on ordering most of my aero from them; that will not happen now.

Banzai-Racing 10-05-17 05:52 PM

My US warehouse says 6 days on the Bride 85-92 RX-7 MO-Type Left Seat Rail

jjandros 10-05-17 06:13 PM


Originally Posted by Banzai-Racing (Post 12221411)
My US warehouse says 6 days on the Bride 85-92 RX-7 MO-Type Left Seat Rail

PM'd you back. Wish everyone had the motivation you do lol


Update:
Refund is being processed (3-5 days which is normal)
The gentleman I was in contact with at least apologized for the inconvenience.
I appreciate the words but the experience and outcome still sucks. We've all been there.


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