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FDNewbie 12-08-07 03:12 PM

How To NOT Get Screwed By Your Insurance Company!
 
Seeing that we've had 1001 questions about this over the years, I figured I'd post this up in hopes of it becoming a 3rd Gen Section sticky for all to reference as necessary (although I hope it won't become necessary...) Courtesy of SupraForums:

Originally Posted by DinnerTime (Post 4555470)
How your car's value is determined after it's declared a "total loss." Auto insurance companies don't use the standard Kelley Blue Book or National Association of Automobile Dealers book value. Instead, each company has its own proprietary list of car values, and most have specialized software for valuing cars in each region. They take into consideration the car's mileage and pre-accident condition. The company may also get price quotes from local dealers on replacing your damaged car with a similar one, but the prices they get may be lower than the prices you would get if you walked onto the lot.

For instance, if you live in Philadelphia, the cost of replacing your car is going to be higher in the city than in the suburbs. The insurance company will consider quotes from those suburban towns as reasonable estimates. That may mean you have to drive several hours to reach the dealer offering that price, and many consumers don't want to have to spend a whole day traveling in order to save the insurance company money.

What you can do: If you disagree with your insurance company's value determination, there are several things you can do. First and foremost, if you have records of maintenance that show you've had the oil changed every 3,000 miles and had it checked routinely by a mechanic, copy those records and present them to the insurance company to show the car was in good condition. If you had any special parts installed or any upgrades done after the purchase of the car and you've been paying premiums on those improvements, make sure those are included in the insurance company's evaluation.

Get price quotes on replacement cars from at least three dealers within a reasonable driving distance and submit these to your insurance company. Ask the insurance company to provide you with a list of dealers within a specific distance who can sell you a car at the price it is quoting that will be equivalent to your car.

If you still aren't satisfied, you can step up the process and go to mediation or arbitration, which means presenting your case to a neutral party for assistance in reaching a compromise or, in arbitration, a binding decision, or you can take the issue to court.

You may be entitled to a diminished-value claim in some states. Diminished value is based on the idea that any car that has been in an accident, regardless of how well the repairs are done, is worth less than the exact same car that hasn't been in an accident.

What you can do: In 14 states, it's allowable for you to file a claim for that lost value. Thirty-six states and Washington, D.C., do allow insurance companies to exclude payments for diminished value, so if you live in one of those states, you won't get to claim the loss. But in Florida, Georgia, Hawaii, Kansas, Louisiana, Maine, Maryland, Massachusetts, North Carolina, South Dakota, Texas, Virginia, Washington and West Virginia, you have a chance of getting a diminished value payment. Successful cases are also generally made against the at-fault driver's insurance by a third party.

You may be entitled to payment for sales tax and registration fees for a new car. There are 29 states that require auto insurers to pay for the sales tax when you replace your totaled vehicle with either a new or used car.

What you can do: Count on having to make the request; don't depend on the insurer to offer to pay up front.

Even in states that do not require sales tax reimbursement, you should request it. Many auto insurers will not deny the request because the policy requires that they make you "whole," which means you should recover all of the costs for returning you to where you were before the accident.

Be aware, however, that the tax will be calculated based on the pre-accident value of your car. If the insurance company values your car at $10,000 and you purchase a new car for $20,000, the tax will be calculated on the $10,000.


FDNewbie 12-08-07 03:13 PM


Originally Posted by DinnerTime (Post 4555478)
You may be able to 'stack' your coverage. Stacking uninsured/underinsured motorist (UM/UIM) coverages means you can collect from more than one auto insurance policy that you hold. Most states forbid this practice, but 19 states either don't address the issue or allow stacking.

What you can do: You'll have to check the language of your policy to see if it's allowed.

There are two scenarios for stacking: First, if you have multiple cars on your policy with UM/UIM coverage on each, you can collect the limit of your UM/UIM coverage under as many vehicles as necessary to cover full payment for damages. Second, if you have more than one policy with UM/UIM coverage, even if they're from two different insurers, you can make a claim under each policy until all your damages are recovered.

Making a claim could increase your rates. Many insurance companies follow an industry standard of increasing your premium by 40% of their base rate after your first at-fault accident. So, for example, if the company's base rate is $400, your premium will go up by $160. Not all auto insurers play by this rule, though, and some may increase your individual rate by 40%. Regardless of what formula they use, in the majority of cases, your rates will go up.

What you can do: Some insurance companies have a "forgive the first accident" policy, but the qualifying variables are wide-ranging. You should ask when you buy your policy if there is a first-accident forgiveness policy and how to qualify.

Your credit history can dramatically affect your auto insurance premium. Recent studies have shown that more than 90% of insurers use credit information to create an "insurance risk score," which they then use as a factor to determine your auto insurance rate. The theory is that there is a direct correlation between your insurance risk score and the likelihood that you will file a claim. Insurance scores are intended to evaluate your stability, meaning if you pay your bills in a timely fashion and have had the same credit accounts for long periods of time, you're considered more stable than someone who pays late or sporadically and who opens and closes accounts frequently.

What you can do: Unfortunately, your insurance risk score is not available to you, but it may be similar to your credit score. If you have unusual credit activity that is limited in its time frame, you will benefit from waiting a month for activity to return to normal before buying auto insurance, so your score returns to normal. If your credit history is shaky, be prepared to pay higher premiums since your insurance company may deem you a higher risk.

You must officially cancel your insurance policy when you switch insurers. Most auto insurance companies state in your policy that you can cancel your coverage at any time by notifying the company in writing of the date of termination. However, most consumers assume that if they decide to terminate the policy at the end of the coverage period, all they have to do is ignore the bill. The insurance companies don't see it that way. They will send you another bill for the next premium payment, and when you don't pay it, the company will cancel you for nonpayment, which goes on your credit record.

What you can do: Call your insurance agent or the company and let them know you are canceling your policy. Be sure to give them a specific date, or you may end up uninsured for a period of time. The company will then send you a cancellation request. Most often, the form is already filled out and all it requires is your signature. Make sure you read it to check for errors.

You may also have to prove to your former insurance company that you have new coverage, and if you've financed a car through a dealership, the dealer will need to know your new policy information, since purchase contracts often require proof of insurance coverage.

You can wait to add your teenager to your policy until he or she is licensed. In most cases, insurance companies don't require you to add your teenager to your policy until they have their driver's license. The exception may be if you are in a high-risk pool; you may then have to add your child when they receive their permit.

What you can do: If you forget to tell your insurance company that you have a licensed teen and you have to file a claim for them after an accident, they will still be covered, but your insurance company is entitled to then charge you back premiums from the date your teen received a license.

You are not required to add your teenager to your policy just because he or she has reached driving age.

Paying in installments will usually increase your overall bill. "Fractional premium" fees are usually charged when you divide your annual premium payment into installments rather than pay for a year of coverage all at once. Payments are usually offered on a six-month, quarterly, or monthly basis, but almost every insurance company charges an administrative fee for breaking up the payments. It can be as little as $10 per payment, but the more you break it down, the more it adds up.

What you can do: Be sure to ask up front when you apply for the policy what the fees are for paying in installments. If the fees are small enough, it may be worth it. However, remember that insurance companies can cancel your policy for late payment if you forget one of your installments, many times with minimal notification. If you can pay the premium up front, it may simplify the process and save you a few dollars.

Your car model affects your premium. You won't get these numbers from your insurer; in fact, you may not be able to get them at all. But the auto insurers do have a premium rating system for every car model, based on ratings received from the Insurance Services Office. Cars are given a rating from 3 to 27, and the higher the number, the higher your premium.

What you can do: You can contact your insurance company if, for example, you are buying a new car, and ask if it will tell you what the difference in premiums is for cars you are considering.

You'll pay for your friend's bad driving. If your friend borrows your car and crashes it, you'll have to file a claim with your insurance company. You'll have to pay any deductible that applies, and your rates will probably go up as a result of your claim.

What you can do: If the person who took your car didn't have permission to take the vehicle, in most cases you won't be held liable for the damage. But if your friend is uninsured and causes damage that exceeds your policy limits, the injured party can come after you for medical and property-damage expenses. Best bet? Don't loan out your car.

Your personal property in your car isn't covered by your auto insurance. Stolen or damaged items like compact discs aren't covered by your auto insurance.

What you can do: You'll have to file a claim on your home insurance. Most home insurance policies will cover smaller, less expensive items such as CDs. However, if you carry expensive items such as computer equipment, you'll need to ask about a rider to your home insurance policy. You'll also be in better shape if you have photos or video of the items.



Yeah its long, but it can probably help some people out.

.

4CN A1R 12-08-07 03:22 PM

majority of banks use NADA now instead of kbb. kbb has been out-dated and pretty much useless for the past 4-5 years. i just had my car quoted, and all they went off was the condition of the inside of the car which was not damaged(odd i know...) and the milage.

and the part you had included in there about the increased value due to "aftermarket parts" is untrue. if you did not notify your insurence company about the parts and have them included into your coverage plan, then they will not be accounted for. was told this specificly from a quoter

PDViper77 12-08-07 03:28 PM

OR you can be smart and insure the vehicle for its WORTH. My FD is insured for 45k because if I wanted that is the AMOUNT I have into it. My insurance premium is $800 per year. Hagerty ROCKS. State Farm tried to fuck me over by dropping my car from my parents policy because I couldn't pass emissions (straight-through 4" exhaust with no CATS). They said it wasn't safe for the road since it couldn't pass emissions so I changed my registation from IL to FL which has no emissions laws at all. Then I switched to Hagerty and am never going back. Plus they insure the vehicle for whatever amoutn you want NOT what KBB or NADA say its worth. Because we all know if you total out a FD you get auto-fucked by the insurance companys. Thats my 2 cents.

FDNewbie 12-08-07 03:32 PM

Yea I didn't write the post, but it has some good points nonetheless. The points you guys have mentioned we've also posted about ad nauseum here on the forum...but def. thanks for including 'em :)

PDViper77, would ya mind shootin me an email w/ your Hagerty Agent's name & number, as well as what category your vehicle was classified under? I'd greatly appreciate it... The944@aol.com.

Thanks,
~Ramy

PDViper77 12-08-07 03:35 PM

Yea, it will have to wait until next weekend when I fly home because the card is in my glove box. I think the FD is an "exotic" according to them but I will let you know next week. Oh and you better hook me up on some parts then. haha

4CN A1R 12-08-07 04:05 PM

i'm still waiting for the day we can get classical insurance. i think all a car has to be is 20 years old to qualify...



Originally Posted by PDViper77 (Post 7601252)
OR you can be smart and insure the vehicle for its WORTH. My FD is insured for 45k because if I wanted that is the AMOUNT I have into it. My insurance premium is $800 per year. Hagerty ROCKS. State Farm tried to fuck me over by dropping my car from my parents policy because I couldn't pass emissions (straight-through 4" exhaust with no CATS). They said it wasn't safe for the road since it couldn't pass emissions so I changed my registation from IL to FL which has no emissions laws at all. Then I switched to Hagerty and am never going back. Plus they insure the vehicle for whatever amoutn you want NOT what KBB or NADA say its worth. Because we all know if you total out a FD you get auto-fucked by the insurance companys. Thats my 2 cents.


FDNewbie 12-08-07 04:46 PM


Originally Posted by PDViper77 (Post 7601278)
Yea, it will have to wait until next weekend when I fly home because the card is in my glove box. I think the FD is an "exotic" according to them but I will let you know next week. Oh and you better hook me up on some parts then. haha

Sounds like a plan! :D


Originally Posted by 4CN A1R (Post 7601394)
i'm still waiting for the day we can get classical insurance. i think all a car has to be is 20 years old to qualify...

Classic cars can't be modified, as their value is assessed based on originality IIRC.

4CN A1R 12-08-07 04:49 PM


Originally Posted by FDNewbie (Post 7601542)
Classic cars can't be modified, as their value is assessed based on originality IIRC.

then how do all these guys with there 60's and 70's chevys with the swaped out big block v8's get classic insurance?

FDNewbie 12-08-07 04:59 PM


Originally Posted by 4CN A1R (Post 7601547)
then how do all these guys with there 60's and 70's chevys with the swaped out big block v8's get classic insurance?

Hagerty classifies those as "Muscle Cars" or "Street Rod & Custom Vehicles." They clearly stipulate that "Antiques & Classics" are stock. Check out their website for more info. www.hagerty.com

adam c 12-08-07 05:14 PM


Originally Posted by PDViper77 (Post 7601252)
OR you can be smart and insure the vehicle for its WORTH. My FD is insured for 45k because if I wanted that is the AMOUNT I have into it...........

Do you think they are automatically going to pay you that amount if your car is totalled? I think not, and I think you are dreaming if you think you can prove it is worth 45K. Do you think they would pay you $100K if you insured it for that amount?

Better read your policy, or have someone read it to you :D

FDNewbie 12-08-07 05:24 PM


Originally Posted by adam c (Post 7601596)
Do you think they are automatically going to pay you that amount if your car is totalled? I think not, and I think you are dreaming if you think you can prove it is worth 45K. Do you think they would pay you $100K if you insured it for that amount?

Better read your policy, or have someone read it to you :D

Hey Adam :) I'm glad you jumped in on this. Hagerty (along w/ Grundy) have Agreed Value policies. That's their claim to fame. In fact, Hagerty's website says:

"Agreed Value Coverage. In case of a total loss, you will receive the full amount for which you have insured your vehicle."

And under their FAQ Section:

Q: What is the difference between Hagerty's "Agreed Value" coverage and other types of insurance coverage?

A: Agreed Value insurance policies guarantee that you will receive the full insured value of your vehicle in the event of a total loss. There is no depreciation of a vehicle’s value with an “Agreed Value” policy, unlike an “Actual Cash Value” policy, which depreciates the value of a car as it ages, or a “Stated Value” policy, which generally requires an insurer to pay only “up to” the stated amount.

When I first applied a few years back, they required detailed pics of the modifications, and I went the extra step to get an Appraiser document all the mods I had, AND turned in a sheet breaking down the mods I had by section (interior, exterior, performance, etc) and their cash value + labor included with install. I was told that based on the info I provided them, they would cover the full amount I was asking for. So I think as long as you can document it up front, you're good to go, because they won't entertain a policy in the first place w/ a random value and no data to support it.

Your $0.02?

~Ramy

FDNewbie 12-08-07 05:31 PM

PDViper77, dude, RELAX man. Adam's not out to get you. He knows what he's talking about, esp. when it comes to insurance issues, although in this specific case I think he's in error. See my explanation above.

Also, I agree, when I had my FD on the road, I drove it 3,000 miles a year MAX. But keep in mind that Grundy has NO mileage restrictions, and they are Hagerty's biggest competitor.

PDViper77 12-08-07 05:33 PM


Originally Posted by FDNewbie (Post 7601641)
PDViper77, relax man. Adam knows what he's talking about in general, although in this specific case I think he's in error. See my explanation above.

Also, I agree, when I had my FD on the road, I drove it 3,000 miles a year MAX. But keep in mind that Grundy has NO mileage restrictions, and they are Hagerty's biggest competitor.

I just hate when some asshat who DOESN'T even have HAGERTY insurance walks in here acting like he knows what he is talking about. My mileage restriction is high though like 10k per year but again my car is a garage/track queen so I don't drive it anyway. Dont wanna put too many miles on it.

PDViper77 12-08-07 05:34 PM


Originally Posted by FDNewbie (Post 7601623)
Hey Adam :) I'm glad you jumped in on this. Hagerty (along w/ Grundy) have Agreed Value policies. That's their claim to fame. In fact, Hagerty's website says:

"Agreed Value Coverage. In case of a total loss, you will receive the full amount for which you have insured your vehicle."

And under their FAQ Section:

Q: What is the difference between Hagerty's "Agreed Value" coverage and other types of insurance coverage?

A: Agreed Value insurance policies guarantee that you will receive the full insured value of your vehicle in the event of a total loss. There is no depreciation of a vehicle’s value with an “Agreed Value” policy, unlike an “Actual Cash Value” policy, which depreciates the value of a car as it ages, or a “Stated Value” policy, which generally requires an insurer to pay only “up to” the stated amount.

When I first applied a few years back, they required detailed pics of the modifications, and I went the extra step to get an Appraiser document all the mods I had, AND turned in a sheet breaking down the mods I had by section (interior, exterior, performance, etc) and their cash value + labor included with install. I was told that based on the info I provided them, they would cover the full amount I was asking for. So I think as long as you can document it up front, you're good to go, because they won't entertain a policy in the first place w/ a random value and no data to support it.

Your $0.02?

~Ramy

This above statement is COMPLETELY 100% CORRECT.

FDNewbie 12-08-07 05:40 PM


Originally Posted by PDViper77 (Post 7601644)
I just hate when some asshat who DOESN'T even have HAGERTY insurance walks in here acting like he knows what he is talking about.

Well Adam is prob. our resident insurance expert on this forum FYI. I dunno if he's familiar w/ specialty insurance w/ Agreed Value policies, however.


My mileage restriction is high though like 10k per year but again my car is a garage/track queen so I don't drive it anyway. Dont wanna put too many miles on it.
Hoooooold up. Hagerty gave you 10K miles/yr? Now you BETTER email me your agent's info lol! I dunno how you managed to get THAT!

adam c 12-08-07 07:02 PM


Originally Posted by FDNewbie (Post 7601623)
Hey Adam :) I'm glad you jumped in on this. Hagerty (along w/ Grundy) have Agreed Value policies. That's their claim to fame...........

Your $0.02?

~Ramy

That is an unusual policy, but it looks like I am mistaken. My agency dealt with a lot of different companies, some of which were for specialty cars. None of them issued policies in this manner. I would have lost that bet ;)



Originally Posted by PDViper77 (Post 7601632)
Oh yea, maybe your "Cheap Bastard" garbo FD is worth 20k but that doesn't mean that mine's worth that. FAGGOT


Originally Posted by PDViper77 (Post 7601630)
Are you seriously a Dumbass??? You are completely fuckin wrong and sound like a fuckin moron.....

Although you are correct about the insurance policy, I think you are mistaken about which of us sounds like a moron. What you have written is a complete over-reaction, showing lack of intelligent thought. Someone smarter than you would have simply stated his case without all of the expletives. Grow up!!!

PDViper77 12-08-07 07:11 PM


Originally Posted by adam c (Post 7601844)
Although you are correct about the insurance policy, I think you are mistaken about which of us sounds like a moron. What you have written is a complete over-reaction, showing lack of intelligent thought. Someone smarter than you would have simply stated his case without all of the expletives. Grow up!!!

How do you expect me to act when you are trying to purposely prove me wrong even though you know I am right. Way to "gang up" on me man. Thanks

adam c 12-08-07 07:28 PM

I didn't try to "gang up" on you. In case you didn't notice, "I" am not a gang :). I expect you to act in a reasonable manner. Perhaps you will respond differently (better) next time.

You should have read what I posted more clearly. I didn't know about that particular policy, and admitted it in my second post. I owned, managed, and operated an insurance agency for 25 years. We dealt primarily with auto insurance. In all that time, I never saw a policy like yours.

johnnymase 12-08-07 08:47 PM


Originally Posted by 4CN A1R (Post 7601394)
i'm still waiting for the day we can get classical insurance. i think all a car has to be is 20 years old to qualify...

When i got my insurance, the agent told me its 15 years; hope they are right. If so only a couple more years to go!!

FutileLover 12-15-07 09:32 PM

for a large cash return like that.. i might be able to knock my mileage down to 10kmi

thanks for the forum entertainment

4CN A1R 12-15-07 10:48 PM


Originally Posted by johnnymase (Post 7602073)
When i got my insurance, the agent told me its 15 years; hope they are right. If so only a couple more years to go!!

that would be wonderful

katit 06-04-08 03:46 PM

After reading so much about insurances, plans, and how our cars get vandalized and stolen - I decided to get better insurance. Especially that I spent so much already :) I found this topic to be most informative.

After talking to my insurance (amfam) - they said they don't have "agreed value" type of coverage, but they do have "stated value" which doesn't make ANY sense. It's like USPS insurance. You can insure package for whatever amount but then when they loose it - you have to prove value and they will pay for only actal value UP TO insured amount(ask me how I know).

I have a good agent and she did lot's of talk and research with appraisers and underwriters (RX7 was her dream car too :) )

So, what she said was that I need to get appraisal from reputable place and make sure it's current. If all stuff documented and I have pictures, etc - insurance adjuster will go by appraisal maybe paying 19500 if it was appraised at 20k. Stuff like this.

Should I trust this info? Essentialy it means no increase in premium and no change to policy but I have to pay $50 every year for appraisal addendums to keep it current.

And I'm not talking about crazy $$$$ here. I just feel safe with having about $20k coverage on my 94' RX7 in perfect mechanical condition with 70k+ miles.

Warren Zock 06-05-08 01:55 PM


Originally Posted by PDViper77 (Post 7601644)
My mileage restriction is high though like 10k per year but again my car is a garage/track queen so I don't drive it anyway. Dont wanna put too many miles on it.

10k is high?? I had the car on the road for 3 months last year and put 15000km on it. i will admit a mile is larger then a km but still next year when the engine is done and i have it on the road for 6 or 7 months christ i couldnt deal with a 10k limit.

My cottage is 800km from my house the track closest to my house is 200km away the track closest to the cottage is 150km and i drive to work on nice days. depending on what day of the week it is. work is 52km one way - 250 km one way.

FDeez 06-16-08 03:38 PM

Hmm, I called Hagerty Insurance and the agent told me that they would not cover the car in California for 7000 miles a year. They said way too many miles.

PDViper77, you might giving me your agent's contact info and I'll contact him/her directly and ask.

FDNewbie, did you have success with Hagerty?


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