juantii

I will retract if I receive my tester but John has all the blame here for asking for a pre-payment on a product which was promised to be shipped on a given date which came and went with no product shipment nor delivery, three complete months have gone by since September 12th which was the shipping date promised by him, I complete payment on August 16th so you can imagine my frustration, John please read your e-mail.....

TwistedRotors

iTrader: (3)

Juan, there are two issues here and I will address them separately.

The first issue has to do with your shipping address. I shipped your compression tester to the address you requested in Paypal. I am REQUIRED by Paypal to do this. If I ship to any address other than what is listed then I am no longer covered. If this was a mistake by Paypal then I recommend you contact them directly. I have searched for a way to recall a package online and have not found a way to do that. If the package is undeliverable then it should be returned to me. Below is a screen-shot of how your Paypal transaction appears to me. I have removed all personally identifiable information except for your first name.

The second is that you are frustrated by the extended amount of time it took for me to assemble your tester. I can understand that frustration and I realize that this issue affected every person in the pre-order. I have apologized and explained to the best of my abilities why this happened and except for this thread I have received understanding from my customers. I can not change the past, only learn from it and move forward and that is what I am going to do. Just like with v1.0, now that the pre-order is done I will only sell completed testers that are ready to ship immediately.

Again, I greatly appreciate everyones patience and I'm proud that I'm able to provide these testers to the rotary community.

-John

7dust

iTrader: (14)

I think you should set up a slave labor sweatshop in a third world toilet bowl like Honduras to solder the itty-bitty pieces.

That should quicken shipping and ease some of the bitchin.

juantii

John my paypal shipping address as it is shown in paypal is the following(I don't mind showing it here):
1428 N.W. 82nd ave.
Doral,fl.
33126-1508
Honduras

You are right about the mistake that paypal has, using Honduras at the bottom of the address but this mistake has two years since I started using paypal in 2009 and I have ALWAYS getting my stuff each and every item I have bought in two years has been delivered correctly to the Florida address regardless of the mistake at the bottom part because it is obvious that the street address is from US soil, I don't think that USPS wants to deliver an item to Honduras with a complete Florida address it just doesn't make sense, I have bought items through ebay, amazon and a dozen more providers and I've never had an issue with the address this is why this issue is bugging me and this is the same reason I've never bother to resolve the address mistake on paypal because there has never been a problem for me in more than 2 years using paypal.

Chixican

iTrader: (1)

I just got my tester in the mail. This thing looks sweet! It was well packaged for the trip and I was impressed with the holder it comes with that is all rubberized so it'll protect the unit. Thanks John for following through on this. I'll be using this very soon as I'm looking for a used motor for my new 7 that I just bought!

I forgot to picture the USB cable that also came with the unit, but here is everything else.

vrx8

iTrader: (18)

Wow, thats quality.

juantii

John a complete week has passed since the electronic shipment notification from USPS, as I have bored people here with this comment I never had problems before with my shipping address on paypal, I have no less than 40 transactions done through paypal in the past two and a half years and each and everyone of them have been succesfully delivered to the same shipping address you said you used to ship my tester, bottom line here is that if I don't receive any proof from you other than your words excusing yourself with the shipping address and trying to appear here with the community from RX-7Club as if you are acting correctly and that this is a mistake that you are blaming on paypal's listed shipping address I will still think that you haven't sent this tester to me because if this was true and you used my shipping address listed on paypal then the tester would have been in Doral, Florida by now or at least the tracking number sent to me will work but it doesn't show transit for the package, either you are buying time for my tester to be ship in the future or you are just plainly ripping me off, I once had a similar problem with Robert from RotaryShack.com about 4 years ago but there were $4,000 involved in the transaction and he was carrying me with excuses just like you are for more than a year and I tried everything back then from phone calls, e-mails and nothing worked back then until I filed up with the Better Business Bureau and presented the case to them and he resolved the transaction in a three weeks basis on a problem we had for more than a year, I don't know where to start with you but I will speak to my lawyer if you don't resolved this issue in a timely manner and will proceed as he recommends, don't think for a moment that you are dealing with an ignorant person here just because I'm far from your location and its only $340 involved.

7dust

iTrader: (14)

^^^ Um what?

This makes my head hurt. You're clearly a genius and in love with the comma I guess.

TwistedRotors

iTrader: (3)

Juan, I don't see how your past transactions through Paypal have anything to do with me. Paypal tells me I have to ship to the address as it is shown and that's what I do. I have attached a copy of your Customs Form/Shipping Label below (as well as emailed an unedited copy to you). As you can see, the country is part of your address. Also, note the section labeled "Nondelivery Instructions". If your package is undeliverable for any reason then it will be returned to me. For the record, I don't think you're ignorant and I'm really trying to fix this issue.
-John

TwistedRotors

iTrader: (3)

Excellent! I don't think I have any pictures that are that good of the v2.0! I hope you get some good use out of it.
-John

TwistedRotors

iTrader: (3)

Thank you! It definitely took a lot longer to get to this point but I think it turned out great.

bigdv519

iTrader: (3)

Wow...periods were invented for a reason. I know they have them on Honduran keyboards.

I dont know John, and I've never done any business with him but his actions here CLEARLY show he is attempting to fix a problem that originated on your side. Its your address that is confusing. It says "FL" but it also says "Honduras".

John might not say it, but I will....your acting completely unprofessional and borderline asshat and if I was doing business with you, I would rather just give you back your money.


EDIT: Also on the paypal page that John posted...it clearly says:

Name: Juan xxxxxxxxxxxx (The sender of this payment is Non-U.S.-Verified)
So its even more confusing...one thing says Florida, and two other things say not-Florida.

juantii

John we can go on forever with this issue here and it seems that you are only focusing on the part where Honduras is listed at the bottom part of the address but why don't you say something about the street address which I have posted here completely some posts above? What do you think USPS will do when you gave them this address:
1428 N.W. 82nd AVE.
Doral, Fl. 33126-1508
Honduras
Does this means that USPS will deliver to my Country with a US street address? You said that you don't know what my previous transactions had to do with you and I will respond saying that in a lot of transactions(more than 40) with Paypal since 2009 using this same address that you are saying is the responsible for me not receiving my tester I've always received my items, it is obvious that with that street address the items have to be deliver to the street address in Florida. I will end this discussion here because it really isn't showing any progress on my side but remember what I said in my previous post because that is exactly what I will do if I don't get my tester by December 20 which is a reasonable amount of time for it to be delivered since it was shipped by you on December 6.
You entered: CJ198859332US

Your Item's Status
The U.S. Postal Service was electronically notified by the shipper on December 06, 2011 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated periodically throughout the day. Please check again later.

KansasCityREPU

iTrader: (9)

This wont fix the issue with John, but do us (and yourself) a favor and correct your address on PayPal. It's simple, log on to paypal and fix it. You my friend are the reason your address is jacked up, not John. Period. John did what you instructed him to do by sending the product to your listed address.

juantii

All I have is an electronic shipment notification on December 6 and it doesn't necessarily means that there was a product shipped to the address on paypal. For all I know it's just an strategy he's using with me. That notice is no proof that there is an item on transit.

Rx7_Nut13B

iTrader: (1)

Well I guess all the other testers are being delivered and yours was the only one he said screw it. Right

juantii

If you read my previous posts you will see that I've been using paypal for more than two years with the same listed paypal shipping address with a lot of vendors and I have received each and every item purchased through it since 2009. So why I haven't got my tester if it was shipped on December 6? In this thread there are only 3 or 4 guys that pre-ordered the tester and that's including me and John said on his own twistedrotors forum which he took out from his site that there were more than a dozen pre-ordered testers so you can't be sure just because of this thread that every tester was delivered to the people who paid for them because not everyone that paid for them is posting here at 7club. What about the people that were using his own forum as the only method of communication with him?

Rx7_Nut13B

iTrader: (1)

When u pay for something through PayPal you can find out the persons contact information you sent the money to through PayPal.

Johns website has been down a few times in the past due to server issues and what not, Hell this fourm has been down many times this year.

In my mind the reason why you haven't recived your shipment yet is due to the incorrect address he sent it to. Your package is probably somewhere in hondourus per your PayPal confirmed address. All the other transactions through paypal have made it to your US address. The shipper took a chance by sending it to a non completed address per your PayPal.

bigdv519

iTrader: (3)

I agree with Rx7_Nut13B...the problem originated from a confusing address.

Sure other vendors have gotten their products out to you but that is the same as a duct-taped rung on a ladder...sure I've gone up and down the ladder a bunch of times, but it finally broke and I busted my ***. Wasn't the original problem the duct-taped rung?

R-R-Rx7

iTrader: (24)

so if he shipped it to honduras regardless if the tracking number is not working, whos gonna be blamed next?

i have an international paypal address and use them for purchases in the states but everytime i make sure that the correct address is there.

If you had issues with vendors requiring paypal confirmed addresses you can always confirm your address in the states EVEN IF THE PAYPAL IS REGISTERED ABROAD. you have to provide them information as for the reason why this is the case + evidence, proof of address etc

rotorholic

iTrader: (53)

TwistedRotors: I just had a similar issue with USPS shipping international, Package was picked up by my local carrier, The package arrived 2 weeks later safely, Still as of today the package shows as label created in the system. My carrier told me USPS has issues scanning international. good luck.

TwistedRotors

iTrader: (3)

This sounds like a threat to me. If you are just venting then that is fine but if you are threatening me then I am done responding to you on this public forum. Just because I do this for a hobby in my spare time does not mean that I am incapable of protecting myself from someone like you.

You seem to enjoy making a public scene. I've gotten one email response from you in the past week and in it you were asking me to help you, all while you continue to bash me here in this thread. I have tried to explain everything as level headed and as clear as I can but you just don't seem to be getting it. Other visitors to this thread see it, why can't you?

Your jacked-up address in Paypal is the reason your package has not been delivered to you yet. Why is your address jacked up? You live in Honduras, your Paypal account is Honduran, but you have a US street address. Your street address in Florida is to a "cargo service" that you "work with". Why not just put your Honduras address in Paypal and avoid a situation like this? The fact that you haven't had a problem before is irrelevant. All that means is that the people you have previously dealt with sent your items to an address other than what was indicated by Paypal. An action that leaves them open to being taken advantage of by you. Show me a picture of a shipping label sent to your address, as it appears in Paypal, that arrived to you successfully. Seriously, this issue with your address seems kind of shady. Are trying to scam your way out of paying Honduran customs fees?

When printing online postage the first thing the USPS asks for is the Country of destination. From there on it's fill-in-the-blank and that is exactly what I did. Look it up if you don't believe me. I trust that my customers know where they live and that they know how to enter their address correctly in Paypal. If I had noticed this issue prior to shipping your tester then I never would have sent it. I was more worried about getting everything shipped than going through each address and making sure it was legit.

Here is what should happen: The USPS will eventually figure out that your address is jacked up and then they will hopefully return the package to me. At that point, once I have the tester back, I will refund your money minus the cost of shipping. I will attempt to recover the cost of shipping from the USPS and if they give it to me then you will receive that as well, but don't get your hopes up. I was told by the USPS that International shipments can take up to 10 business days until they can be tracked online. I dropped your tester off at the Post Office on the morning of the 7th, so if your package is still not tracking by the 21st then I will revisit this issue.

I just tracked every single tester that I sent out. All of the International shipments have either been processed in Chicago, with their next stop being Customs, or they have cleared Customs and they are on their way to their Countries of destination. All U.S. shipments have been delivered or a notice to pickup the package from the Post Office has been left at the address. I require signatures upon delivery.

Your package is the only one still messed up.

-John

R-R-Rx7

iTrader: (24)

excuse my ignorance but how are the USPS employees supposed to know the layout of the address in Honduras? Maybe in Honduras, or any other country, the FL 33126 may stand for something else.

I once tried to send a friend ship something to California from europe, so the address ended in CA (zip code etc all included but didnt include the USA). it ended up going to Canada because they assumed CA stood for Canada

juantii

Because it's my money that's on the line here not theirs. This is well understood I'll wait for this to resolve and see what happens by the 21st. If the outcome is as you said then it should be no problem for me if I've waited for 4 months now then a few more days shouldn't hurt.

TwistedRotors

iTrader: (3)

Juan,
I've been out of town for a few days but your package is tracking in the USPS system as I'm sure you've noticed. It does look like it is going to Honduras. All I can say is that I hope it is returned to me quickly so that I can get your refund to you.

CJ198859332US
Priority Mail International Parcels
Processed Through Sort Facility
December 15, 2011, 4:46 pm
ISC MIAMI FL (USPS)
International Parcels

-John